I got Mrs. Lori calling me back about my online request. The callback was very quickly after my input, she tried couple times since I missed her initial attempts. She was able to answer all my questio... See more
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At ReadyRx, your treatment journey starts with a personalized plan tailored to meet your specific needs and goals. We simplify the process of connecting you with a state-licensed medical provider and ensure that your medications are delivered seamlessly and swiftly to your doorstep. Our dedication to your well-being goes beyond mere delivery. Through our user-friendly portal, you can log in to communicate with your Client Success Team and consult with a doctor anytime. At ReadyRx, everything we do is designed with you in mind, ensuring a smooth and supportive experience every step of the way.
United States
Replied to 33% of negative reviews
Typically replies within 24 hours
This is an amazing company! Great logistics and prompt response. I love that! Your package is delivering in days not weeks. Theres a lot of communication doctor-patient, account-questions, and delivery. If you are tired trying with companies that make it push it to do their job , this ones you will not regret.
Easy and fast process!! Great quality product. Helpful and easy doctor chats.
They sent what I ordered and it was on time. They called me and asked me a lot of questions to check my comprehension about my order and the instructions for use. The phone call was not necessary and even though I indicated that I wanted to finish the call quickly, they kept on talking. Next time I will be disinclined to answer.
They've been great from the beginning! Calling and checking on me, making sure I understand literally everything.
Reply from ReadyRx
Everything went so smoothly, they explained things in a way that made sense and were so easy to talk to. you can really tell they value customer satisfaction. i’m honestly impressed and grateful for their help.
Reply from ReadyRx
Got exactly what I needed, very quickly along with a very nice follow up call
Reply from ReadyRx
I would never recommend this company to anyone. No one ever gets back to you. I have tried to cancel since July, then in Aug, and then in September. Got the standard response of we will get back to you in 24-48 hours. No one ever responded. I promise you that I will continue to share how this company is such a disappointment. I had to pause my account for 3 months, and when the pause was up, I tried to cancel again. I was never sent a "your prescription is going to renew notice; the rep stated it is supposed to be sent out 5 days before renewal. Then I was charged $240.00. When I called to dispute it, they conveniently waited for the shipment to go out and then responded, saying it was already sent and that there is no refund. UNPROFESSIONAL. Was told to follow through with the cancellation process online. When you try to cancel, the company has 4 boxes that have to be (xed). One says you have to acknowledge that you will be charged one more time for the product. Why am I canceling and being charged again? Who in their right mind would check that box? When you call, you get the run-around, and you can't cancel over the phone. What kind of company doesn't allow you to cancel over the phone? TOTAL SCAMMERS. Better Business Bureau, here I come, and you bet I am reporting this as FRAUD! This is why people need to flag this company.
Everyone I've talked to was very nice and knowledgeable. They also send you more supplies then you need. Which is nice
Reply from ReadyRx
I Absolutely love How quickly customer service was able to get back to me. Laura was the customer service representative that I did speak with and she was very warm and welcome and down to earth and was able to explain things where I did not have to ask a lot of questions and be confused about the process of what was going on. She made everything quickly understandable for me, which Is how all customer service experiences should be.
Reply from ReadyRx
I got Mrs. Lori calling me back about my online request. The callback was very quickly after my input, she tried couple times since I missed her initial attempts. She was able to answer all my questions and concerns and we even got to share some experience with the product. She was very empathic and nice. All good things about the customer service!
Reply from ReadyRx
Quick feedback and friendly telephone consultation
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Reply from ReadyRx
Easy order process. Incredible follow through. Got a call to check in and make sure I didn’t have any questions.
Reply from ReadyRx
Daniel was super nice and went over all the potential questions and quirks about my meds. Made sure I felt comfortable with the process.
Reply from ReadyRx
By far this is the most amazing company. Immediately I was quoted the prices and given the option to “order ahead” for a more affordable sum. Customer service is over the top and believe you me thru my 9 month weight loss journey I’ve kissed a few frogs. I highly recommend using Ready Rx. If you want the truth with no secrets this is the provider for you and me!
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Reply from ReadyRx
I called with several questions. The agent answered all my questions very professionally and friendly.
Reply from ReadyRx
They advertise next day shipping. One of my 2 items arrived next day as promised. The other item had no ETA Both require refrigeration. Calling CSR gave zero answers and when I tried to cancel she gave me erroneous information stating she couldn’t cancel due to HIPPA. Total nonsense. Stay away from this company. There are many others to choose from. Buyer beware of the immense hassle.
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