Radicalgadgethub Reviews 47

Reply from Radicalgadgethub

A day ago

Thank you so much for your kind words, Richard! We’re thrilled to hear that our team was able to quickly resolve your payment issue and ensure your purchase went through smoothly. We take pride in providing attentive, secure, and personalized service — especially when it comes to protecting our customers and making sure every transaction is successful. Your feedback means a lot to us, and we’re always here to help if you ever need assistance again.

Reply from Radicalgadgethub

2 days ago

Thank you so much for sharing your experience, Alex! We’re glad to hear that our team provided you with great service over the phone. We always strive to make sure every customer feels supported from the very first interaction. Once you’ve had a chance to use the product, we’d love to hear your feedback — and if there’s anything we can do to help in the meantime, please don’t hesitate to reach out.

Reply from Radicalgadgethub

6 days ago

Thank you so much for your kind review, Paul. We’re happy to hear that Dominic took the time to call you back and make sure all your questions were answered before finalizing your order. Our goal is always to provide secure, reliable, and attentive service so every customer feels confident throughout the process. We truly appreciate your trust and are glad we could make your experience a positive one.

Reply from Radicalgadgethub

6 days ago

Thank you for your feedback, Susan. We’re pleased to hear that Hazel was able to promptly assist and resolve the payment verification issue. Our team follows strict security and verification procedures to ensure every transaction is processed safely and accurately. We appreciate your cooperation during the verification process and are glad we could complete your purchase successfully. Providing a secure and reliable experience for all customers is always our top priority.

Reply from Radicalgadgethub

6 days ago

Thank you so much for your kind words, Charles! We’re very happy to hear that our team was able to assist and ensure your purchase went through smoothly. We understand how frustrating unexpected card issues can be, and we always strive to make the process as easy and secure as possible for our customers. We truly appreciate your patience and for taking the time to share your experience. If you ever need any assistance in the future, we’re always here to help.

Reply from Radicalgadgethub

Oct 8, 2025

Thank you for taking the time to share your feedback, Tammy! We're very glad to hear that our team was helpful and understanding during your experience. At Radical Gadget Hub, we take customer care seriously and always work hard to ensure every concern is addressed promptly and every customer leaves fully satisfied.

If there’s ever anything more we can do for you, please don’t hesitate to reach out to our support team — we’re always here to help.

Reply from Radicalgadgethub

Oct 7, 2025

Thank you for your feedback, Lynda! We’re glad to hear that you found our team helpful and focused on accuracy. We work hard to ensure every detail is handled carefully and every customer has a positive experience. If there’s ever anything more we can do to support you, please don’t hesitate to reach out — we’re always here to help.

Reply from Radicalgadgethub

Updated Oct 2, 2025

Thank you for sharing your positive experience with us, Joan! We’re committed to providing every customer with helpful, polite, efficient, and patient service, and it’s great to know this was reflected in your interaction with our team.

Customer satisfaction and trust are our top priorities, and we continually work to ensure that each person we serve feels supported and confident in their purchase. If you ever need further assistance, our support team is always ready to help and resolve any issues promptly.

Reply from Radicalgadgethub

Sep 30, 2025

Thank you for sharing your experience. We are pleased to hear that your concern was addressed promptly and without unnecessary steps. Providing efficient and straightforward support is very important to us, and we are committed to ensuring every customer’s issue is handled with care and resolution. We also continuously review our processes to ensure they meet the highest standards of service, security, and compliance. Should you require any further assistance, please know that our team is always available to help.

Reply from Radicalgadgethub

Oct 1, 2025

We’re very sorry to hear about your experience, and we take your feedback extremely seriously. At RadicalGadgetHub, our goal is to ensure every customer receives the product quality they expect, and we regret that this was not the case with your order.

We never intend to misrepresent any items, and situations like this are not acceptable to us. Our team has already initiated a full review with our supplier to understand what went wrong.

Customer satisfaction remains our highest priority, and we sincerely appreciate you bringing this matter to our attention. Following our review, we can confirm that your order was refunded last 9/26. Please do not hesitate to reach out if we can be of any further assistance.

Reply from Radicalgadgethub

Published Sep 26, 2025

Thank you so much for your kind feedback, Lester! We’re thrilled to hear that Hazel was able to assist you effectively and resolve the issue with your order. Providing clear, courteous, and efficient support is something we take very seriously, and we're glad that came through in your experience.

If you ever need further assistance or have any questions, we’re always here to help. Your satisfaction is our top priority, and we truly appreciate the opportunity to make things right.

Reply from Radicalgadgethub

Sep 25, 2025

Thank you for your feedback, and we’re truly sorry for any confusion or frustration caused by your recent purchase.

We take matters like this seriously and want to assure you that transparency and customer satisfaction are very important to us. It sounds like there may have been some unexpected charges during the checkout process, including a $9.95 charge that you weren’t aware of.

To make this right, we’d like to:

Review the charges in full to ensure there were no errors.

Offer a full refund of the $9.95 if the VIP membership was added unintentionally.

Clarify the pricing breakdown and assist you with any cancellation or adjustments needed.

We’re here to help and will do everything we can to resolve this to your satisfaction. Please reach out to our Customer Care team at 888-819-1852, and we’ll be happy to work with you on this.

Thank you again for bringing this to our attention—we appreciate the opportunity to make things right.

Reply from Radicalgadgethub

Sep 25, 2025

Hi Leon,

Thank you for bringing this to our attention, and we're truly sorry for any confusion or frustration this charge may have caused.

We take billing issues very seriously, and we want to make this right. A charge of $45.00 for a $17.00 item is certainly not our standard practice, and we would appreciate the opportunity to investigate this further. Please contact our support team directly at 888-819-1852 with your order number or the email address used at checkout so we can look into this immediately.

Our goal is always 100% customer satisfaction, and we’re committed to resolving this promptly — whether that means issuing a refund or correcting the charge if there was an error.

Thank you again for your feedback, and we hope to resolve this to your satisfaction as quickly as possible.

Reply from Radicalgadgethub

Sep 24, 2025

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Yamili provided you with exceptional service. Our team is trained to offer knowledgeable and professional support, and it's wonderful to know that she made such a positive impression.

We take every interaction seriously and are committed to ensuring our customers feel confident and cared for throughout their experience with us. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. Your satisfaction is our top priority.

Thank you again for your trust and recommendation!

Reply from Radicalgadgethub

Sep 24, 2025

Thank you so much for your thoughtful review, Berenda! We're thrilled to hear that Hazel was able to assist you and resolve your issue in a professional and caring manner. We pride ourselves on providing top-notch customer service, and it’s great to know Hazel made a positive impact. Your kind words mean a lot, and we'll be sure to share them with Hazel and the rest of our team. If you ever need further assistance, don't hesitate to reach out—we’re here to help. Your satisfaction is our priority, and we’re committed to ensuring every experience with us is a positive one. Thanks again for sharing your experience!

Reply from Radicalgadgethub

Sep 23, 2025

Thank you so much for your kind feedback, Steve! We're thrilled to hear that our team member was able to assist and resolve your issue promptly. We take every opportunity to ensure our customers are fully satisfied, and your review means a lot to us. If you need anything further, don’t hesitate to reach out – we're here to help!

Reply from Radicalgadgethub

Updated Sep 19, 2025

Thank you for taking the time to share your experience! We're so glad to hear that Ella Lee provided pleasant, helpful, and friendly service. We’re especially proud to have team members like Ella who go the extra mile with patience and professionalism to ensure a smooth and positive experience. Your satisfaction is extremely important to us, and we’re always here to assist with anything you may need. If you ever have questions or need further support, please don’t hesitate to reach out. Thanks again for choosing us!

Reply from Radicalgadgethub

Sep 17, 2025

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d love the opportunity to make this right, but we haven’t been able to locate your order with the information provided. Could you please reach out to us at support@radicalgadgethub.com
with your order details so we can assist you directly?

Your feedback is important to us, and we want to ensure you receive the quality and service you expected.

Reply from Radicalgadgethub

Sep 16, 2025

Thank you for sharing your experience! We’re so glad our agent was able to assist you with your order and discount, and we truly appreciate your honesty and kind words. While we don’t currently carry a cappuccino maker, we love hearing suggestions from our customers and will keep this in mind for the future. We’re grateful for your support and look forward to serving you again!

Reply from Radicalgadgethub

Sep 10, 2025

Thank you for your wonderful feedback! We’re so glad our team was able to work through the credit card glitch and make sure your order was placed successfully. We truly appreciate your patience and kind words—it means a lot to know our support made a difference for you.