Quinlans Reviews 198

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting its speed and the company's proactive approach to addressing order changes. Consumers appreciate the extra touches, such as items being beautifully wrapped and ready for gifting. The business is known for its top-quality products and brilliant customer service, with many highlighting the convenience of both in-store pickup and efficient online shopping. People find the website easy to navigate and appreciate the beautiful selection of products available. The company provides excellent communication regarding orders and offers options like click and collect. Reviewers value the careful packaging of items, fast dispatch times, and the personal touch, such as handwritten notes included with purchases. The business is highly recommended for its wide range of gift items, great value, and overall pleasant shopping experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

I love the products Quinlans have on their website - my order arrived beautifully wrapped with a lovely handwritten thank you note...This is my go to online shop.

Rated 5 out of 5 stars
Verified

The item was dispatched very quickly which was great - I never like waiting too long to receive things!! The dress was exactly as expected.

Rated 5 out of 5 stars
Verified

Excellent service and communication from the shop.Products as always were unique and beautifully presented.Will definitely shop at Quinlan's again.Also a bonus that it's a lovely Irish owned business.... See more

Company replied

Rated 5 out of 5 stars
Verified

Great friendly personal service. I needed a quality gift package with only short notice. With the use of Quinlans website and prompt email communications I had the gift beautifully packaged and ready... See more

Company replied

Rated 5 out of 5 stars
Verified

Quinlan's stock an amazing range of gift items- there is definitely something for everybody here. There is a great range of prices here, there is a Click and Collect option or free delivery when you s... See more

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Rated 5 out of 5 stars
Verified

I was supposed to order 2 pairs of Nooz glasses, but due to my own error I ordered twice. Potentially this would incur the cost of 2 deliveries. However Quintana noticed my error and contacted me to m... See more

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Rated 5 out of 5 stars
Verified

Quinlan’s never disappoints. I have shopped there for about fifteen years and have always enjoyed quality products and warm and wonderful costumer service. The online service offered the same assist... See more

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Rated 5 out of 5 stars
Verified

Purchase was easy and the owners were kind enough to drop off the vase at the Castle Hotel as we were leaving for home in a couple of days. Quinlan’s has been a favorite shop of ours since we started... See more

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Rated 5 out of 5 stars
Verified

Great communication from James. I followed up on the delivery date and I got a lovely email back immediately with expected dates and tracking details etc. My gorgeous scarf arrived within the next... See more

Company replied

Rated 5 out of 5 stars
Verified

The necklace purchased was in a nice presentation box, with a little handwritten note of my own words and delivered in just a few days, overall very good.

Company replied

Rated 5 out of 5 stars
Verified

I shopped on the Quinlan website recently for the first time. Extremely pleased with service and swift availability of my order for collection. I missed the button for gift wrapping . I heard about it... See more

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Rated 5 out of 5 stars
Verified

The website was easy to navigate, if I had any quibble it's that the dimensions of the items were not given eg I wasn't sure exactly what size a medium Jerpoint glass jug is. Otherwise click and colle... See more

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Rated 5 out of 5 stars
Verified

Purchased a baby gift recently and its was loved by recipants. Always good quality items available. Ill be back shopping again soon.......

Company replied

Rated 5 out of 5 stars
Verified

I have been shopping in quinlans for over fifteen years and it’s always been a pleasurable experience. The quality products, in addition to the warm welcome and wonderful customer service always made... See more

Company replied

Rated 5 out of 5 stars
Verified

Great experience overall. website really easy to use! miss walking in but love that i can still shop !! Thank you so much

Company replied

Rated 5 out of 5 stars
Verified

Shopping at Quinlan has always been a very pleasant experience. I always enjoyed calling , pre COVID en route to Kerry. I m not a big fan of online shopping, but the experience with Quinlan s was easy... See more

Company replied

Rated 5 out of 5 stars
Verified

Quinlan's is a fantastic company to deal with. They have a lovely range of gift items, their service is second to none and they give great value. Lovely website with a wide range of gift items, prompt... See more

Company replied

Rated 5 out of 5 stars
Verified

Quinlans is always my go to place for that extra special gift for any occasion. The new online shopping experience is so easy and just collect at a specified time. Beautiful range of gifts for every o... See more

Company replied

Rated 5 out of 5 stars
Verified

Order delivered promptly as as advertised on website. Was really nicely wrapped with a hand written note thanking for the purchase.

Company replied

Rated 5 out of 5 stars
Verified

Quinlans give a lovely personal service. Free gift wrapping is a nice touch. They have a beautiful dejection of scarves at the wide range of prices.

Company replied

Rated 5 out of 5 stars
Verified

I've never been disappointed with my experience at Quinlans and, although I miss the physical shop, the online experience was a pleasant one with lots of options for every occasion to choose from. T... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to use website with a beautiful selection of products. Good communication. regarding click and collect. Item beautifully wrapped. Likewise postage item are carefully packaged. Fast dispatch for p... See more

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Rated 5 out of 5 stars
Verified

This service is the next best thing to actually browsing in your shop. Service is exceptional and quick. prompt action when I need to change my order

Company replied

Rated 5 out of 5 stars
Verified

great place to shop The attention to detail, the range of products, and the personal touch and kindness of Brigin was so appreciated. Love you shop

Company replied

Rated 5 out of 5 stars
Verified

As usual this shop didn't disappoint. It's my favorite go for gifts. Such a personal service. Very happy customer

Company replied

Rated 5 out of 5 stars
Verified

I ordered a gift item from Quinlan's, Macroom. They no longer have a shop in the town but they offer a click and collect option which worked perfectly for me and the gift item was lovely.

Company replied

Rated 5 out of 5 stars
Verified

The website has beautiful stock. The items came on time, wrapped beautifully with a hand written thank you note - that was a nice touch 💯

Company replied

Rated 5 out of 5 stars
Verified

Lovely fast delivery, even though I got the collection day wrong. Thanks Brigin for your help.

Company replied

Rated 5 out of 5 stars
Verified

top quality gifts and brilliant customer service. I pick up at the shop which is very convenient for me

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Rated 5 out of 5 stars
Verified

Excellent service.beautifully wrapped gift.Got a lovely response when given. And arrived on time

Company replied

Rated 5 out of 5 stars
Verified

As always Quinlan’s goes that step further and I received my purchase wrapped and ready to give as a gift to my friend. Thank you so much❤️

Company replied

Rated 5 out of 5 stars
Verified

The website was very easy to use. And very efficient service and response. Great doing business with them.

Company replied

Rated 5 out of 5 stars
Verified

Had a problem with delivery of my order got on and was sorted straight away. Can’t ask for more than that.

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Rated 5 out of 5 stars
Verified

The personal touch with the hand written note received with the globe I ordered was lovely.

Company replied

Rated 5 out of 5 stars
Verified

Ordered late, but no issue being able to collect promptly. Wrapped beautifully. Customer service excellent

Company replied

Rated 5 out of 5 stars
Verified

Excellent ordered my vase on a Monday. Received it by Wednesday

Company replied

Rated 5 out of 5 stars
Verified

Excellent service. Delivery within 2-3 days of placing order and lovely gift wrapping. Thank you

Company replied

Rated 5 out of 5 stars
Verified

Easy to use site. Gifts beautifully wrapped for free Like that I could add a note for person packing

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Rated 5 out of 5 stars
Verified

Great service, quick delivery, very happy with my purchase.

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Rated 5 out of 5 stars
Verified

No issues at all. Highly recommend using this local business.

Company replied

Rated 5 out of 5 stars
Verified

Very pleasant easy to select and place order, great selection and delivery also. Will definitely revisit

Company replied

Rated 5 out of 5 stars
Verified

Order was all as hoped and was all presented in pretty gift packaging.

Company replied

Rated 5 out of 5 stars
Verified

Lovely products and fast delivery - very pleasant to deal with.

Company replied

Rated 5 out of 5 stars
Verified

It would be great if in order to give a review one 1️⃣ a not forced to write 10 words. Thank you

Company replied

We perform checks on reviews


Company details

  1. Gift Shop

Written by the company

We are a fully Irish owned business since 1988 ✨ Gifts ✨ Jewellery ✨ Homeware ✨ Textiles ✨ 💙 Macroom, Co. Cork


Contact info

4.8

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars
Verified

Quick Delivery

The item was dispatched very quickly which was great - I never like waiting too long to receive things!!
The dress was exactly as expected.

September 2, 2025
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Rated 1 out of 5 stars
Verified

I never received it

I never received it. Was it shipped? Never arrived. Very disappointed. Spent a lot of money on this and it is not here

August 26, 2025
Rated 5 out of 5 stars
Verified

Great experience overall

Great experience overall. website really easy to use! miss walking in but love that i can still shop !! Thank you so much

August 13, 2025
Quinlans logo

Reply from Quinlans

Thanks so much, Patricia! We really appreciate your continuous support 😊

Rated 5 out of 5 stars
Verified

A nice anniversary present…

The necklace purchased was in a nice presentation box, with a little handwritten note of my own words and delivered in just a few days, overall very good.

August 19, 2025
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Reply from Quinlans

Thanks, Vincent! We’re so happy we could help make your anniversary celebration even more special 😊💙

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Rated 5 out of 5 stars
Verified

Excellent service and communication…

Excellent service and communication from the shop.Products as always were unique and beautifully presented.Will definitely shop at Quinlan's again.Also a bonus that it's a lovely Irish owned business.

August 6, 2025
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Reply from Quinlans

Thanks so much for your wonderful review and kind words, Eilish 😊💙

Rated 5 out of 5 stars
Verified

Shopping at Quinlan has always been a…

Shopping at Quinlan has always been a very pleasant experience. I always enjoyed calling , pre COVID en route to Kerry. I m not a big fan of online shopping, but the experience with Quinlan s was easy and efficient, similar to the very personal experience I always encountered

August 13, 2025
Quinlans logo

Reply from Quinlans

Thank you so much for your kind words, Helen! We’re delighted to hear that shopping with us, both online and in the shop, has been such a great experience. We really appreciate your support 💙

Rated 5 out of 5 stars
Verified

Very happy customer

Fast delivery, the way I asked.
We love the product.

August 13, 2025
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Reply from Quinlans

Thanks so much for your support, Lourdes! We’re delighted everything worked out perfectly and that you love the product 💙

Rated 4 out of 5 stars
Verified

Very quick delivery

August 12, 2025
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Reply from Quinlans

Thank you for your review, Marcus! We’re glad your order arrived quickly and would love to hear how we could make your experience better 😊

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Rated 5 out of 5 stars
Verified

Purchased a baby gift recently


Purchased a baby gift recently and its was loved by recipants. Always good quality items available. Ill be back shopping again soon.......

July 16, 2025
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Reply from Quinlans

We’re so happy to hear the gift was a hit! Thanks for your support, Bridie 💙

Rated 5 out of 5 stars
Verified

Review

It would be great if in order to give a review one 1️⃣ a not forced to write 10 words. Thank you

July 7, 2025
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Reply from Quinlans

Thanks so much for the 5-star rating, Mary! Trustpilot sets a minimum length for reviews, but we really appreciate you taking the time. Your support means a lot to our small business 😊

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Rated 5 out of 5 stars
Verified

Great communication from James

Great communication from James. I followed up on the delivery date and I got a lovely email back immediately with expected dates and tracking details etc. My gorgeous scarf arrived within the next 2 days. The whole transaction from order to delivery was easy and smooth.

July 4, 2025
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Reply from Quinlans

Thank you so much for your kind words, Deirdre. We're so glad to hear that and delighted you're happy with your order 💙

Rated 5 out of 5 stars
Verified

Great friendly personal service

Great friendly personal service. I needed a quality gift package with only short notice. With the use of Quinlans website and prompt email communications I had the gift beautifully packaged and ready for collection within 24hrs. I live up the road so was lucky to be able collect and shop local.
Thanks a mill !

June 26, 2025
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Reply from Quinlans

Thanks so much for your lovely feedback 😊 We really appreciate your support and kind words 💙

Rated 5 out of 5 stars
Verified

Lovely fast delivery

Lovely fast delivery, even though I got the collection day wrong. Thanks Brigin for your help.

June 19, 2025
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Reply from Quinlans

Thanks a lot for the kind words, Leonie 😊

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