Pure Grounding Reviews 85

I did finally receive the Continuity Tester on 12th September 2025 - Yayyyy! I expected it to take some time living in the UK. But, I did not expect a nil response to 7 emails asking Pure Groundi... See more

I like the grounding sheet I purchased but I’m forever straightening it out, would be nice to have a mat that would stay in place but soft material.

The grounding sheet has made no difference to me in all the areas advertised. I’ve used it for 4 weeks. Should have noticed some change by now. Followed all instructions and kind of thinking a total w... See more

Australian Company but product made in China. Extremely poor quality just a flimsy piece of material. Very disappointed. Better brands

I received my grounding bedsheet it’s almost 3 weeks and have seen no change have been trying to contact them but absolutely no response, I am very disappointed with this product, and no one will get... See more

I ordered a Continuity Test from this Company on 14th August 2025 and I am still awaiting my purchase. Lots of emails, practically everyday advertising their products but no dispatch details reg... See more

Purchased a large & single size grounding sheet. Large one does NOT fit a king bed. After several nights saw absolutely zero benefit to my pain whatsoever. Tried to return but unlike GROUNDWEL... See more

So disappointed with their product,the sheet which resembles a table runner, slips down and rolls into itself. No health benefits noticed what so ever. The product looks cheap and nasty.... See more

As an update from my review below and the reply from Pure Grounding on said review. I sent an email as they requested and they have not responded just as they have not responded to any emails in the... See more

Lies from company no money back guarantee as web page states for 30 days. Purchased and used as per instructions direct to skin used for 3 weeks absolutely no effect no difference and sheet keeps movi... See more

So I stand by the fact that the grounding sheet does nothing, but have had to change my review content as the company did not like what I wrote, I can verify this by the email from Trustpilot, just... See more

Item didn't arrive for weeks. Doubt it was posted from Australia. Too late to give as gift as intended. Requested a refund. Sent photos of unused product as requested. It's been a 8 week process and t... See more

Advertising as an Australian company stating pack in Burleigh Heads QLD but drops ships from China. I paid for a Queen/King and the sheet would not tuck in anyway for my King it was the size of a... See more

Despite Pure Grounding’s 30 Day Money Back Guarantee stating “Not happy with your product? Get your money back, no questions asked!”, they said that since the product’s been used, I was not eligible... See more

Absolutely disgusted. You are led to believe that you get a 30 day money back guarantee if you don't feel any different. I didn't do requested to send it back, only to be told in an email that on... See more

Absolutely terrible company to deal with. I purchased a sheet before consulting my doctor. Since I have a heart condition I was told to not use it. Contacted pure grounding straight away to cancel ord... See more

The product is of extremely poor quality and doesn’t work. I contacted them the same day my package was delivered to request a return, but they insisted on "approving" it first. Two months later, I’ve... See more

NEVER RECEIVED MY ORDER - THIS IS A CRIMINAL COMPANY - PURE GROUNDING. I placed an order online on 28/11/2024 and contacted Pure Grounding for 3 months by emails and they finally got back to me that t... See more

Yet another nothing burger of a response from this awful company. See my other reviews below relating to the same issue ongoing for weeks. They simply lie and stall and then stop responding... See more

Would give a 0 star if possible. This company is an absolute scammer. They shipped the order but I didn't like the quality and contacted them to get the details for return - which they state on their... See more

Avoid this company, they advertise money back guarantee, I used the sheet as did my daughter and wife for 3 weeks. No improvement, you only get up to 30 days on the money back guarantee!! Anyway, when... See more

I have been using the single grounding sheet on my bed for 3 weeks now. I can’t say I've noticed any difference. The sheet ends up all twisted as I'm a restless sleeper. Not sure how to pin it down.... See more

AVOID THIS COMPANY !!! I sent an email to you on January 29th regarding an issues with my order, yet I have still not received a response. This lack of communication is completely unacceptable. You... See more

DO NOT BUY FROM THIS HORRIBLE SCAM OF A COMPANY. I Bought a single sheet as a present but its unwanted and for over 3 weeks now I have been trying to return this and NADA - same generic email we wil... See more

My package was left in my mailbox without signature confirmation, which is concerning since the items were obviously oversized and didn't fit. This lack of security measures left my package vulnerab... See more

Ordered 3weeks ago, I chose them because website stated pick up is an option and I needed the items pretty much straight away (for someone very unwell). After I paid they told me I can’t pick up. Ok... See more

My rating is ZERO PLEASE DO NOT BUY YOU CAN NOT RETURN THE PRODUCT FOR A REFUND.. Buyer beware - many of us below have been stung and stuck with a product we can’t use and can not return... See more

States 30 day money back guarantee. Didn't fit, wasn't grounded and won't refund me. Told them as soon as I received the item, still getting fobbed off 2 months later

NOT PRACTICAL. I thought the sheet would be better quality. I think it is designed for people who sleep in one position and do not move during sleep. Otherwise it will be rolled up. I tho... See more

They are not a UK based company. Order was late to arrive (17days in total) and they ignore emails to return item. I ordered wrong size so tried to both cancel and return this item but 1 month later a... See more

AVOID THIS COMPANY. After a long wait I finally received an email from customer service. Unfortunately no one even apologized to me that I had to wait a few weeks for an answer. Custom... See more

If I could give it zero stars I would! First of all, the company delivered to the the Matt to a different property. I had to go searching as they hadn’t written my correct address on it when I final... See more

Wow. You reply to my review stating that you stand by your 30 day money back guarantee. That's a big lie. It's 3 months on, still no refund and now you aren't even replying to my emails. Next step is... See more

Scammers Do not buy from them if you are in the UK , they do not have a shipping base to accept returns . They do not offer a refund or anyway or sending it back .

Requested a return 1 month ago and have had constant delay tactics. Wish I’d properly checked out trust pilot reviews before buying. Do not recommend buying from this company. Updated 22/2... See more

Ordered $300 worth of sheets January 15th still waiting they have stopped answering emails. Wheres my $300 order please i work hard.

I’m extremely disappointed with my experience with Pure Grounding. My order has been “in transit” for over three weeks, with little to no movement or resolution provided. The customer service... See more

Product dose not work , its a total scam ..the company will not refund or replace the product is opened .... So explain how would you know it works if you cant try it ?? pathetic Company

Unfortunately the mat had no effect on me at all. As a wheelchair user for 64 years with chronic pain 24/7 and after reading all the good reviews I thought I'd give it a go. Clearly not m... See more

My item did not work and the company will not do anything about it, just gives stupid suggestins

TOTAL SCAM, AVOID THEM LIKE THE PLAGUE I bought the grounding sheet on a 3 hour sale, that sale lasted for at least a month. I asked for the warehouse address a couple of times as it states... See more

I bought two sheets. Tried using one. It was too small to sleep on and just got tangled. Asked if I could return the other. Was told to send a pic (which I thought was odd), and I sent it. Was given a... See more

Puregrounding - I confirmed the item was unopened and unused , and sent a photo to prove unused as requested and asked for return address and refund. Lost track of how many emails that have go... See more

Looks like this company have been busy writing positive reviews in order to bury the true negative reviews. This is my 4th posting in the last few weeks and I shall continue to post as long as thi... See more

Total rip off company. Customer service is virtually non existent and they do not respond after initial reply. I sent photo as requested of the unused sheet and have no more replies from them other t... See more

As per my previous reviews detailing this company’s appalling customer service and fraudulent returns process. They use a url with UK in it so you falsely think this is a UK company. Wrong! If you w... See more

PLEASE AVOID THIS COMPANY I find it difficult to understand (Pure Grounding) reasoning. They seem to be making every effort to remove negative feedback, both here and on Facebook. Is it no longer pos... See more