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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent customer service, highlighting the team's responsiveness, knowledge, and willingness to assist with any issues, big or small. Consumers appreciate the step-by-step guidance and support provided, especially when navigating complex processes like setting up ad accounts or troubleshooting problems. People also value the fast response times and the feeling that the company genuinely cares about their success. Consumers report that the company's assets are high-quality and reliable. Reviewers appreciate the company's proactive approach to problem-solving, with many mentioning instances where the team went above and beyond to restore accounts or resolve issues. However, some reviewers mentioned negative experiences with refunds. Overall, customers highly recommend the company for its exceptional service and support.

Based on these reviews

Rated 5 out of 5 stars

I’ve had the privilege of working with Pro Ads for over a year now, and I can confidently say they are the best in the market. Their responsiveness is unmatched, and what truly sets them apart is... See more

Company replied

Rated 5 out of 5 stars

Writing my second review as im almost 1 year on from purchasing a BM setup, and im in the process of setting up a second profile. The main reason im writing this review is to compliment their con... See more

Company replied

Rated 5 out of 5 stars

I have tried many similar services but no one comes close to Pro Ads in term of pricing and their excellent service. They always deliver after service when there are problems and they are quick to... See more

Company replied

Rated 5 out of 5 stars

This guys are the best, Amazing customer support !! Assistance: 10/10 Step-by-step guidance: 10/10 Support when Overwhelmed the process : 10/10 Customer support: 15/10, the amazing custo... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience purchasing assets from here. From the moment I messaged them on WhatsApp, they replied within 10 minutes, and provided a quick and easy buying experience. Once the payment... See more

Company replied

Rated 5 out of 5 stars

Bought some Facebook assets from these guys and their service is top notch. The customer service is very very helpful and active if you need any assistance. 10/10 couldn’t be a better experience for m... See more

Company replied

Rated 5 out of 5 stars

Our companies go to, when it comes to anything facebook accounts. We have been working with them for months after using multiple different providers that didn't come close to the quality and support... See more

Company replied

Rated 5 out of 5 stars

I purchased a basic setup to avoid bans. Their support is great. They'll answer any questions you have and will walk you through the set up step by step (lengthy but worth it). After a couple of the p... See more

Company replied

Rated 5 out of 5 stars
Redirected

I was so new at everything, The Pro Ads customer support really saved me there. Thanks to Pro Ads for providing such excellent support and assistance, they helped me out with the smallest details pos... See more

Company replied

Rated 5 out of 5 stars

The best for any ads problems. I just wrote them explaining my problem about an ad account payment verification and Raf solved it for me for free and without having any previous purchase or conversat... See more

Company replied

Rated 5 out of 5 stars

Can’t rate them enough like seriously. The best customer support you will ever get. Helps with all the questions no matter how stupid. And his overall just trying to see you succeed. Never seen a serv... See more

Company replied

Rated 5 out of 5 stars

First time buying something from these guys, and i have to say: what a service! Every detail is explained properly and they tried really hard to find the right fit for what you need. Would definitely... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have had several problems along the way and the company has always helped me, they are attentive and respond quickly. One of the best experiences I have had with structures. Thank... See more

Company replied

Rated 5 out of 5 stars

Had some trouble trying to connect a new profile to my old bm. I was in great need of assistance and they delivered! Every step of the way they made sure to help me where they could, its very much app... See more

Company replied

Rated 5 out of 5 stars

Have not gotten any problem with their assets and most importantly - amazing customer service that will help/advice you through any problems at any time. Highly recommend.

Company replied

Rated 5 out of 5 stars

The customer support and the walkthrough is enough for a 5 star rating! Haven't had much time to use the assets but the professional team and the knowledge in all the needed aspects is one of a kind!... See more

Company replied

Rated 5 out of 5 stars

Hands-down the best support ever! Got stuck with a process and their TG support was super fast and very knowledgeable in getting the account sorted! Absurd support they have!

Company replied

Rated 5 out of 5 stars

Love proads. Very great service! Better when credit cards are accepted as payment but Still didn't stop from leaving 5 stars

Company replied

Rated 5 out of 5 stars

A dream to work with! They have a comprehensive guide and are available to help you with the process! Very upfront and personal, not like you’re talking to a AI or a VA. Looking forward in working wit... See more

Company replied

Rated 5 out of 5 stars

These guys are the real deal. The support is amazing, and always willing to help. Really great experience. Thank you, my go to guys for anything ads related

Company replied

Rated 5 out of 5 stars

Perfect experience. Amazing response time. Always answering all my questions. You can trust their word & no issues so far with the assets bought. Recommended.

Company replied

Rated 5 out of 5 stars

Their support is top notch, anytime I need help or have a problem with an asset they respond quickly and always fix what I need fixed. For the price you are paying it is a steal.

Company replied

Rated 5 out of 5 stars

The customer service is excellent and they will help you every step of the way payment was easy also they wander any questions you have and help with anything you need also

Company replied

Rated 5 out of 5 stars

Great service, they go above and beyond to even restore your account in the case of a ban or issue. Very professionl, would recommend

Company replied

Rated 5 out of 5 stars

He helped me threw every situation if my account got suspended he provided me with all the solution highly recommend!

Company replied

Rated 5 out of 5 stars

I have good experience with Raf and Carlos as they have been helping me throughout this time with business managers, pages and profiles.

Company replied

Rated 5 out of 5 stars

Absolute legends, feels like instant 24/7 support. Whenever I text these guys they are up and immediately solving the issue.

Company replied

Rated 5 out of 5 stars

As part of a fresh setup and on their expert advice, I purchased two profiles, one BM, and two pages. After experiencing difficulties and restrictions with the profiles provided, two new ones were qu... See more

Rated 5 out of 5 stars

The services they have available are many and all of excellent quality but the thing that sets them apart most of all is impeccable customer service, fast and always ready to help you even more than... See more

Company replied

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Company details

  1. Marketing Agency
  2. Advertising Agency
  3. Social Media Agency

Written by the company

Pro Ads is the go-to platform for purchasing verified Facebook accounts, business managers, and high-limit ad accounts. We specialize in reinstating Facebook accounts, providing aged profiles, verified business managers, and personal ad accounts with spending limits of $250 to $1,500. Our high-limit business managers are ideal for scaling your advertising efforts. Trust Pro Ads for all your Facebook advertising needs, offering secure and reliable assets to enhance your digital marketing strategy. Visit our web to see our offering: https://proads.shop/


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply


Advertisement
Rated 5 out of 5 stars

A Year of Excellence with Pro Ads

I’ve had the privilege of working with Pro Ads for over a year now, and I can confidently say they are the best in the market. Their responsiveness is unmatched, and what truly sets them apart is their commitment to solving any challenges that arise.

At one point, my profile had been completely banned, and they managed to get it reinstated literally within the hour, something I thought was impossible. That level of efficiency and dedication is rare to find.

If you’re looking for a partner who delivers results and always has your back, I couldn’t recommend Pro Ads more highly.

September 12, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Thank you so much for sharing this! We truly appreciate your trust and partnership over the past year. Our goal has always been to make sure our clients never feel stuck, no matter how tough the challenge is. Hearing your experience just reminds us why we do what we do.

We’re glad we could get your profile back up so quickly, and you can always count on us to keep delivering the same level of support and results. Here’s to many more wins together!

- Team Pro Ads

Rated 5 out of 5 stars

Always there to help!

As part of a fresh setup and on their expert advice, I purchased two profiles, one BM, and two pages.
After experiencing difficulties and restrictions with the profiles provided, two new ones were quickly supplied as replacements. Pro Ads are very attentive (don't hesitate to explain any issues again), available, and always accommodating. They are able to take control of assets if necessary to fix any problems. Today, my setup is complete and functional, and I know that I can count on Pro Ads if any problems arise. All I need to do now is have a great Q4. In any case, I recommend their services!

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Never

Never, ever do business with this people. They are known scammers. Since 3 months, they kept providing restricted accounts, and one account they actually stole and used the funds, they said they are sorry the account was given to another customer? what!!! They gave 5-6 replacement account all of them were restricted, these people are known scammers, do not ever trust these people. Trust pilow has no option to share whatsapp conversations, i wish i could uploaded all the screen shot here. these people have no shame.

August 7, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

This review is a false accusation and does not reflect reality.

At no point have we ever “stolen” an account or used client funds – that simply never happened. If such an issue were ever to occur, we are always here to fully support our clients and resolve matters quickly and transparently.

Regarding restricted accounts, please note that restrictions most often occur due to usage or activities outside of our control. Still, we have always provided replacements within warranty whenever a genuine issue was verified.

We welcome the reviewer to provide order details and proper proof so we can investigate, as we cannot verify any of these claims from what has been posted. Without verified evidence, statements like these are unfair and misleading.

We remain committed to our clients and stand by our track record of years of service, support, and quality.

- Pro Ads Team

Rated 5 out of 5 stars

These guys are the real deal

These guys are the real deal. The support is amazing, and always willing to help. Really great experience. Thank you, my go to guys for anything ads related

July 21, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hi Rei,

Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.

We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!

Thanks again for sharing your experience. We’re looking forward to helping you again!

Best,
Pro Ads team

Advertisement
Rated 5 out of 5 stars

Absolute legends

Absolute legends, feels like instant 24/7 support. Whenever I text these guys they are up and immediately solving the issue.

July 20, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hey Veljko!

Thank you so much for such a wonderful review! We’re really glad to hear you had a great experience with our support on Telegram. Our team is dedicated to providing fast and effective assistance across all platforms, especially with those stressful FB issues.

We truly appreciate you as a customer. If you ever need anything else, feel free to reach out. We’re here for you! ❤️

Kind regards,
ProAds team.

Rated 5 out of 5 stars

Customer Service 2nd to none

Writing my second review as im almost 1 year on from purchasing a BM setup, and im in the process of setting up a second profile.

The main reason im writing this review is to compliment their continue help throughout this process. Ive asked 101 questions about setups and troubleshooting over the last year and everytime they are quick to answer and happy to help, no matter how long its been since purchase. On subjects as sensitive as account setups the wrong move can be costly and time sensitive, so help is much appreciated!

July 10, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hello Chad,

Thank you so much for your wonderful review! We truly appreciate your kind words and are glad to hear that we could help you with all your questions, no matter how big or small. Your success is what matters most to us, and it’s rewarding to know that our service has made a positive impact for you.

We’re grateful for your trust and support, and we look forward to continuing to help you achieve your goals in the future! If you ever need anything else, just reach out to us and we'll be there to assist you.

Kind regards,
ProAds team

Rated 5 out of 5 stars

Love the service

Love the service. 100% would recommend. support is top-notch replies super fast.

July 6, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hi,

Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.

We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!

Thanks again for sharing your experience. We’re looking forward to helping you again!

Best,
Pro Ads team

Rated 5 out of 5 stars

I have good experience with Raf and…

I have good experience with Raf and Carlos as they have been helping me throughout this time with business managers, pages and profiles.

July 4, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hi,

Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.

We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!

Thanks again for sharing your experience. We’re looking forward to helping you again!

Best,
Pro Ads team

Advertisement
Rated 1 out of 5 stars

Terrible experience. Sold unusable Business Manager

I bought a “verified” Facebook Business Manager on May 6th and got access on the 13th—only to find it was already restricted the moment I joined.

Since then the BM was disabled or restricted four time without me taking any action and each time they insisted I first request a Facebook review and “wait 6–7 hours,” then “5–6 hours,” then “a couple of days,”.

Each time the BM came back, it got disabled again and they’d promise, “Once it’s back, we’ll send you a replacement.” But as soon as it was restored, they changed their tune to “Next time it’s rejected, we’ll replace it.”

I repeatedly asked for a replacement or a refund, but was given only generic guides and endless waiting periods. If you need a working Business Manager, look elsewhere. This seller’s product was unusable, and their support are liars.

Total waste of time

June 20, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hello,

We appreciate your feedback and would like to clarify a few points.

Your first Business Manager was delivered on time and was fully available when handed over. Unfortunately, it was disabled due to activity on your end, not due to any issue with the product itself. Despite this, we still replaced it for you, going beyond our standard policy.

When we offered a replacement after that, you were not available to accept it in a timely manner, and by the time you did, an unfortunate situation led to that Business Manager also being banned. However, it’s not accurate to say it was banned six times, as you mentioned, this is misleading.

We supported you every step of the way and even offered another replacement afterwards, which you chose to ignore before leaving this negative review.

We understand your frustration, but we always do our best to help our customers. Thank you for your time.

Regards,
ProAds team.

Rated 5 out of 5 stars

They gave me what i asked for

They gave me what i asked for, thank you very much, I 100% recommend this service. No scam. Real. Really great customer service.

June 12, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hey Timur,

Thank you so much for your positive feedback! We're very glad to hear that you found our service top-notch. We always try to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.

Thank you for your trust and support, We'll keep providing top class support like always. <3

Best Regards
Pro Ads Team

Rated 5 out of 5 stars

Very fast and easy communication

Very fast and easy communication! Definitely recommend!

June 3, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hey James!

Thank you so much for such a wonderful review! We’re really glad to hear you had a great experience with our support on Telegram. Our team is dedicated to providing fast and effective assistance across all platforms, especially with those stressful FB issues.

We truly appreciate you as a customer. If you ever need anything else, feel free to reach out. We’re here for you! ❤️

Kind regards,
ProAds team.

Rated 5 out of 5 stars

Great service and responsive team

Great service and responsive team. Willing to fix any issue you come across with the accounts!

May 29, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hello,

Thank you so much for taking the time to share your experience with us. It was a great opportunity to have you as one of our valued clients and we're happy every time you reach out to us for assistance. It's always a pleasure to assist you, and we are committed to achieving successful result on all issues you escalate to our attention.

Please know that we're always here in case you need help, just don't hesitate to message us anytime!


Best regards,
The Pro Ads Team

Advertisement
Rated 5 out of 5 stars

He is so professional and can fix a lot…

He is so professional and can fix a lot of problems on Facebook business managers

May 28, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hey!

Thank you so much for your positive feedback! We're very glad to hear that you found our service top-notch. We always try to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.

Thank you for your trust and support, We'll keep providing top class support like always. <3

Best Regards
Pro Ads Team

Rated 5 out of 5 stars

Amazing service

Amazing service, there profiles are great and there 24/7 ready to assist in anything you need help with!

May 17, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hi,

Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.

We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!

Thanks again for sharing your experience. We’re looking forward to helping you again!

Best,
Pro Ads team

Rated 5 out of 5 stars

The best for any ads problems

The best for any ads problems. I just wrote them explaining my problem about an ad account payment verification and Raf solved it for me for free and without having any previous purchase or conversation before. Appreciated it a lot (after watching for 2 hours useless indian tutorials he saved me)

May 21, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hey!

Thank you so much for your positive feedback! We're very glad to hear that you found our service top-notch. We always try to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.

Thank you for your trust and support, We'll keep providing top class support like always. <3

Best Regards
Pro Ads Team

Rated 5 out of 5 stars

Always have had a good experience with…

Always have had a good experience with them

May 16, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hey!

Thank you so much for your positive feedback! We're very glad to hear that you found our service top-notch. We always try to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.

Thank you for your trust and support, We'll keep providing top class support like always. <3

Best Regards
Pro Ads Team

Advertisement
Rated 5 out of 5 stars

Great guys

Great guys, always here to help, haven't had any problems, can't complain. Recommended!

April 26, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hi Daniel,

Thank you so much for the great review! We’re so happy to hear that you had a good experience with our team. Your kind words about our quick and attentive support mean a lot, and we’re glad we could be there for you through the challenges.

We’re here to make sure everything runs smoothly, so if you ever need anything or have more questions, just reach out. We’ve got your back!

Thanks again for sharing your experience. We’re looking forward to helping you again!

Best,
Pro Ads team

Rated 5 out of 5 stars

These guys are legit

Have not gotten any problem with their assets and most importantly - amazing customer service that will help/advice you through any problems at any time.

Highly recommend.

April 16, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hey Jack!

Thank you so much for such a wonderful review! We’re really glad to hear you had a great experience with our support on Telegram. Our team is dedicated to providing fast and effective assistance across all platforms, especially with those stressful FB issues.

We truly appreciate you as a customer. If you ever need anything else, feel free to reach out. We’re here for you! ❤️

Kind regards,
ProAds team.

Rated 5 out of 5 stars

I think these guys seriously mean…

I think these guys seriously mean business. You can't go wrong with these guys. I gurantee. They take customer service to a new level.

April 13, 2025
Unprompted review
Pro Ads logo

Reply from Pro Ads

Hey!

Thank you so much for your positive feedback! We're very glad to hear that you found our service top-notch. We always try to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.

Thank you for your trust and support, We'll keep providing top class support like always. <3

Best Regards
Pro Ads Team

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