I had worked with Primoprint years ago, and knew they would help me create new business cards. I tried a new card design, and didn’t properly save a request to review the design before printing in the... See more
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I've ordered several batches of business cards from Primoprint over the years, with fantastic results. Every person I've ever handed a card to is impressed and most have something nice to say about th... See more
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The associates from Primoprint were very attentive and helpful. Brent, the designer, did a great job with helping me, especially because I wasn't exactly sure what I wanted in the first place. They g... See more
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We had some hang tags printed and they turned out looking incredible with a spot gloss. We had a little delay in production and they made it right by upgrading our shipping with the difference on them... See more
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Company details
- #21 of 35 best companies in Prints and Signs Store
- #24 of 35 best companies in Art Supply Store
- #120 of 247 best companies in Business to Business Service
- #14 of 25 best companies in Custom Label Printer
- #17 of 31 best companies in Graphic Designer
Written by the company
We specialize in print, design, technology, and outstanding US-based customer service. Primoprint was founded with one goal, to make the print-buying experience better. We strive to simplify the ordering process for our customers, improve the production workflow, and provide our team with the tools they need to ensure customer satisfaction.
Contact info
407 Gilead Rd. , 28078, Huntersville, United States
- (888) 822-5815
- info@primoprint.com
- primoprint.com
Replied to 100% of negative reviews
Typically replies within 48 hours
Great Support for Inexperienced Artist
I had worked with Primoprint years ago, and knew they would help me create new business cards. I tried a new card design, and didn’t properly save a request to review the design before printing in the notes field. The job was printed, and I didn’t like the results. Fortunately, Primoprint offered me a reprint opportunity for my cards. I worked directly with the support and quality team and was able to come up with a better solution, and am very happy with the results. This is a company built on quality and support. You will be able to produce wonderful promotional products. The process is transparent too! You can see online where your order is in the production cycle. I have the confidence I am working with a company that cares about my business, and my art.
Couldn’t be happier
Fast, accurate, friendly with good follow up and an excellent product was delivered.

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Great Service, great looking products
I had a misprint on my first run and the staff was quick to help me, and sent out fixed product right away. My cards are fantastic and have been well received by all my potential clients who ask where I got them from.

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easy ordering / cosst effective
easy ordering - timely shipping - cost effective for what I needed.

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My overall experience was very good
My overall experience was very good, from the fast responses from customer service, the quick review and recommendations on colors, etc, and the banner looked great!

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Expedient!
The speed and accuracy of service was exceptional. I will continue to use Primo for all of my business card needs.

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Wrong color
I expressly requested the base color be red. I recieved " Pink" But the contact person asked for pic, Why? it is not a question of a wrong print. This was a mistake of the color. I have sent the entire box back.

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Misaligned cards
Cards were delivered quickly but the front is misaligned. Seems like they could have taken their time, made them correctly and still delivered on time.

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Care for my success.
The care to make sure my image was perfect for printing was fantastic. I'm walking away knowing that you want me to be successful with my project.

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I was in the process of ordering my…
I was in the process of ordering my business cards when I received an email indicating an issue with the front and back design. I promptly contacted your team and canceled my order on Friday, the 2nd, to rectify the problem. However, I was pleasantly surprised to receive an email on the 6th stating that my order was en route, followed by the actual delivery on the 9th. I'm impressed by your company's proactive approach to resolving issues and delivering exceptional customer service, and I highly recommend your business.

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What I ordered was exactly what I…
What I ordered was exactly what I wanted. Everything was exact quantity, etc.

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Great service!
The associates from Primoprint were very attentive and helpful. Brent, the designer, did a great job with helping me, especially because I wasn't exactly sure what I wanted in the first place. They guided me through the process and came up with some great graphics!

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The process of uploading and reviewing…
The process of uploading and reviewing the files for print was very intuitive and easy!

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These guys have been doing a great job…
These guys have been doing a great job for us for several years- we appreciate the quick turn around and excellent quality of work. Rob

Reply from Primoprint
Super helpful
Super helpful getting a very strange problem I had resolved. Will definitely do business with again

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