Prettystories Reviews 169

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, creating a welcoming and relaxed atmosphere. Consumers appreciate the personalized service, with many feeling like they had a personal shopper assisting them. People also value the staff's advice on styling items and putting outfits together, noting that there is no pressure to make a purchase. The business is lauded for its unique and beautiful clothing, with a great variety of styles and reasonable prices. Reviewers highlight the quality of the clothes and the fact that the shop offers items not typically found in high street stores. Consumers who have shopped both in person and online express satisfaction with the quick delivery and the personal touch of handwritten notes included with purchases.

Based on these reviews

Rated 5 out of 5 stars
Verified

When entering the I was met by the sales lady who was friendly but not pushy and found me exactly what I was looking for amongst the beautiful and stylish array of clothes. I popped back into the shop... See more

Rated 5 out of 5 stars
Verified

Fabulous service. Explained what i needed, asked me all the right questions. No judgement on my size. Very understanding. Ended up with a fab outfit I felt great in. Will definitely shop again.

Rated 5 out of 5 stars
Verified

Absolutely love this little shop. So many different items, catering for all sizes and tastes. They have limited stock of each item which means you're unlikely to bump into someone dressed like you!! T... See more

Rated 5 out of 5 stars
Verified

I’m so glad I discovered this shop! The staff are incredibly helpful and friendly. There’s a great selection of clothes, offering excellent quality, a variety of sizes, and styles. The prices are v... See more

Rated 5 out of 5 stars
Verified

Always LOVE a pretty stories shopping trip! The ladies are lovely and cannot offer much more customer service than they do already! Very friendly and helpful!

Rated 5 out of 5 stars
Verified

Fabulous customer service. I bought a dress then realised it had a small fault in the stitching. I messaged Sophie, who replied immediately, to ask if they hadn’t sold the other dress available could... See more

Rated 5 out of 5 stars
Verified

Incredible custom service & a product made very well! I love it! It makes shopping with independent businesses worth while. The passion & knowledge from the ladies at Pretty Stories really makes a hug... See more

Rated 5 out of 5 stars
Verified

My 3rd visit to this uplifting and friendly boutique. You can enjoy a browse without any pressure to buy. Staff are friendly and attentive with lots of support about the stock and information about... See more

Rated 5 out of 5 stars
Verified

Prettystories just has it right from the moment you walk in. They are warm, welcoming and know their stock which means your shopping experience is like having a personal shopper!!! Great quality beaut... See more

Company replied

Rated 5 out of 5 stars
Verified

Lovely little independent clothes shop. The staff were friendly and helpful and I got a bargain in their end of season sale! Good range of sizes. Fans of bold / animal print should definitely pay a vi... See more

Rated 5 out of 5 stars
Verified

Such amazing customer service,can’t recommend enough.. an absolute pleasure to deal with. Stuff arrived quickly, thank you so much for being so awesome x

Rated 5 out of 5 stars
Verified

Fabulous shop and the girls are wonderful I have shopped in person and online and never been disappointed by the quality and peixe of the clothes. I received my purchases quickly and the hand written... See more

Company replied

Rated 5 out of 5 stars
Verified

What a little gem of a shop! Lovely range of clothes & accessories. Purchased a lovely jacket at a competitive price. Extremely pleasant, helpful and informative staff. Looking forward to next v... See more

Rated 5 out of 5 stars
Verified

Made to feel welcome and very relaxed, will be going back. Wonderful will recommend to all I know, a great ladies shop.

Rated 5 out of 5 stars
Verified

Lovely clothes and helpful staff- nothing was too much bother. I came away with a bagful of gorgeous clothes that I have been thoroughly enjoying wearing! Will definitely be visiting regularly!

Rated 5 out of 5 stars
Verified

I was very pleased with my shopping. I was helped with my purchase not pushed into buying. They were helpful with trying on and alternative options. I will return for another look as they said they ha... See more

Company replied

Rated 5 out of 5 stars
Verified

Beautiful clothes for real women. The clothes are so pretty and stylish I love all my purchases and I will be back. Lovely staff, service was excellent. I felt very comfortable and welcome to look ar... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service 👏 love shopping at Pretty Stories. I highly recommend this store. Ive had lots if comments on how nice the clothing i wear. Staff are happy and friendly. Always happy to help.

Rated 5 out of 5 stars
Verified

Very welcoming and helpful. Beautiful clothes. Will definitely be back multiple times for outfits, it’s a little gem.

Rated 5 out of 5 stars
Verified

It was my first visit to the shop where I purchased a few bits, due to the very good advice on how to dress items and what to put together. I was very pleased with the service and would definitely ret... See more

Company replied

Rated 5 out of 5 stars
Verified

Always so friendly. Such lovely clothes at a very reasonable price. Always happy to help guide you when you try on clothes. You always come out feel better & a little lighter in your purse (with no... See more

Rated 5 out of 5 stars
Verified

I was pleased to discover this lovely little shop in Hinckley. Very helpful staff and several items I could have purchased. Will definitely visit again

Company replied

Rated 5 out of 5 stars
Verified

Walked in, asked for wanted given to me in a few seconds bought it . Lovely chat with staff . Fabulous place. Highly recommend a visit.

Rated 5 out of 5 stars
Verified

Lovely experience in the boutique. Can’t fault it. I just love visiting. I’m not really local as I live in Meriden but visit every few weeks. Love it 🥰😊xx

Rated 5 out of 5 stars
Verified

I always find something I want when I come in to the shop…and often far more!! Really helpful service and lovely clothes!

Rated 5 out of 5 stars
Verified

Always a lovely, friendly place to shop. Lots of advice and guidance about the clothing and pairing items. I never seem to leave empty handed! I would, and have, recommended the shop many times!

Company replied

Rated 5 out of 5 stars
Verified

Loved my mocha stripe trousers!🤩packaged so nicely with a cute card. Such a warm welcoming shop and friendly staff. Very pleasant vibes and atmosphere 👏😁

Rated 5 out of 5 stars
Verified

Great staff, helpful and informative. The shop is very relaxed and has some unusual items, which is always a winner for me.

Company replied

Rated 5 out of 5 stars
Verified

Always made to feel welcome in the shop, love browsing through the clothing and have purchased some lovely items.

Company replied

Rated 5 out of 5 stars
Verified

Fabulous selection of beautiful clothes and lovely service. Went in the sale and picked up some great bargains 🙂

Company replied

Rated 5 out of 5 stars
Verified

Great choice of clothes and I loved the fact a lot of items are one size fits all. Fantastic service when I chose some items to try on. I love my new purchase and will definitely be back.

Rated 5 out of 5 stars
Verified

My dress arrived within afew days, really lovely quality dress. Can't wait to wear it on my holiday next week. Thank you Pretty stories x

Company replied

Rated 5 out of 5 stars
Verified

Sophie was so helpful and knowledgeable about stock with no pressure to purchase. A very pleasant shopping experience. Thank you.

Company replied

Rated 5 out of 5 stars
Verified

Lovely clothes, lovely people. Can’t believe I hadn’t discovered this absolute gem before.

Rated 5 out of 5 stars
Verified

Such lovely service. The atmosphere in the shop is so relaxed and there's no pressure to buy. Clothes are really nice and great variety of styles. Just love Pretty Stories.

Company replied

Rated 5 out of 5 stars
Verified

Fantastic shop, loads of choice and not replicated in the mainstream shops. Sizing from slim to curvy. A great find in Hinckley town centre.

Rated 5 out of 5 stars
Verified

Clothes are fabulous and fashionable and very reasonably priced that people can afford.Love the live videos.

Company replied

Rated 5 out of 5 stars
Verified

Great selection of clothes you don't see in the high street shops. Warm and helpful service. Will certainly visit again.

Company replied

Rated 5 out of 5 stars
Verified

Always good choices and very competitive prices. Lovely to be able to shop locally. Friendly and helpful

Company replied

Rated 5 out of 5 stars
Verified

So many lovely clothes and lots of help and suggestions, but no hard sell! I would recommend ladies of all ages shop here!

Rated 5 out of 5 stars
Verified

What a gem ! So excited to find this little boutique… the ladies were so welcoming … even a glass of fizz .. I have had so many compliments on my purchases ! I’ll be back ❤️

Company replied

Rated 5 out of 5 stars
Verified

Lovely little boutique, No pushy sales just genuine help and advice on how to style items for different looks .

Rated 5 out of 5 stars
Verified

A lovely shop .staff are really friendly and helpful and cannot do enough for you .just want hinckley needs with affordable prices .

Rated 5 out of 5 stars
Verified

Lovely, helpful staff and unique pieces of beautiful clothing at very good prices!

Company replied

Rated 5 out of 5 stars
Verified

Fab boutique with a great choice and fantastic prices Sophie is always helpful

Company replied

Rated 4 out of 5 stars
Verified

Very helpful staff. I told them the type of dress I was looking for and they found things I had missed in various sizes.

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Company details

  1. Clothing Store

Written by the company

We are an independent clothing & accessories boutique based in Hinckley, Leicestershire. We sell in store & online. We are passionate about helping you look and feel your best.


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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Rated 5 out of 5 stars
Verified

Fabulous service

Fabulous service. Explained what i needed, asked me all the right questions. No judgement on my size. Very understanding. Ended up with a fab outfit I felt great in. Will definitely shop again.

October 4, 2025
Rated 5 out of 5 stars
Verified

Style at a reasonable price

When entering the I was met by the sales lady who was friendly but not pushy and found me exactly what I was looking for amongst the beautiful and stylish array of clothes. I popped back into the shop before returning home for a second purchase.

September 29, 2025
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Rated 5 out of 5 stars
Verified

Absolutely love this little shop

Absolutely love this little shop. So many different items, catering for all sizes and tastes. They have limited stock of each item which means you're unlikely to bump into someone dressed like you!! The lovely ladies in the boutique are super helpful but not intrusive.... I felt like I had a personal shopper!!! Also ordered online and it arrived within 48 hours, beautifully packaged. I can't recommend this lovely little store enough!

September 6, 2025
Rated 5 out of 5 stars
Verified

Great clothes shop!

I always find something I want when I come in to the shop…and often far more!! Really helpful service and lovely clothes!

September 13, 2025
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Rated 5 out of 5 stars
Verified

I’m so glad I discovered this shop

I’m so glad I discovered this shop! The staff are incredibly helpful and friendly. There’s a great selection of clothes, offering excellent quality, a variety of sizes, and styles. The prices are very reasonable, and everything is so comfortable.
I purchased a few holiday items in the sale.
Definitely a must-visit!
Thank you 😊

August 16, 2025
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Rated 5 out of 5 stars
Verified

Love feel good clothes...

My 3rd visit to this uplifting and friendly boutique.
You can enjoy a browse without any pressure to buy. Staff are friendly and attentive with lots of support about the stock and information about the shop's website and online services.

August 8, 2025
Rated 5 out of 5 stars
Verified

Fabulous customer service

Fabulous customer service. I bought a dress then realised it had a small fault in the stitching. I messaged Sophie, who replied immediately, to ask if they hadn’t sold the other dress available could I swap it in the morning. Sophie was ready with the other dress when I got to the shop in the morning. Just fabulous xx

August 2, 2025
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