i purchased a virtual card with 100tl that eventually was empty. contacted support and they topped it up in 2 mins!
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Was struggling to verify my phone-number but via the chat I was helped almost instantly to get verified. Great support!
Company replied
Good customer care service and since i didnt know Turkish he helped me in English
Company replied
if you have any problem with your order or some other issue there support is poor There delivery of product and other things are great interface etc but they should improve there customer support li... See more
Company replied
Real person in live chat with fast replies helped me with the virtual credit card, good service!
Company replied
There was some confusion between me and the customer service but they delivered my product and I really appreciate them for remaining calm. Thank you so much ❤️
Company replied
I bought dlc from them again and they delivered really appreciate it. Thank you so much Playsultan. I'm looking to continue buying from u guys keep it up!
Company replied
I have not understood some of the negative comments people have made. I understand that some gaming websites are also visited by many children. But I have been using PlaySultan for some time now and I... See more
Company replied
I started working as a seller on this site. Excellent site with excellent online support Supports English.
Company replied
The live support is kind and patient. He gently explained the situation and confronted me at that point. I hope they solve my problem as soon as possible
Company replied
i opened a new account and had several issues from day 1 . All were solved within minutes . customer service is excellent , Thank you
Company replied
Since the temporary closure of ininal I was looking for a new place and luckily I found playsultan, a wonderful place that arrived just when it was most needed in our lives.
Company replied
The support is very kind and quick, although they dont speak english that well, they were able to help me fast! Virtual debit card also works just fine. Top service!
Company replied
I bought a dlc from them and they delivered though they were late but they did. Thank you will update after one week or so again to see if their is anything wrong with the dlc or not. Thank you Playsu... See more
Company replied
Direct contact, no waiting. Everything was handled without a problem.
Company replied
I recently made a purchase, and I’m very impressed—the product works flawlessly. Highly recommended!
Company replied
Great site, using it for weeks and it provides great service, there customer service is also good
Company replied
Easy and cheap to get a virtual turkish card
Company replied
Really fast support and easy problem solving!
Company replied
I have been shopping from here for years and I have never encountered with a problem, always fast and reliable and whenever I had questions the live support have always been very helpful.
Company replied
I had a purchase, it took some minutes so I asked via live chat and was resolved in 2 mins. Excellent service
Company replied
Problems solving the phone number but the support helped me really quick and kindly
Company replied
I bought a Turkish VCC no problems at all! Took few minutes and renewed my Spotify.
Company replied
W website best for people who live outside of turkey and those who live in turkey
Company replied
one of the best online shopping site for online games and E-Pins. You guys can trust with no doubt. Very fast and affordable
Company replied
Very fast live customer support, very quick delivery, very helpful and friendly people
Company replied
i bought valorant point from here always fast delivery and cheap prices
Company replied
This staff helped me verifying my number! Super sweet & helpfull
Company replied
great service fast support helped me with my otp problem thanks
Company replied
They were very helpful in looking at the pattern values of the skins. I found the skin I wanted!
Company replied
very cheap and very good, cant complain, everything pretty went smoothly. Only lack of info how much money i have left in VCC
Company replied
contacted for a problem with the vcc, solved in 10 minutes
Company replied
Pretty easy and straight forward. The staff on live chat is also super helpful.
Company replied
I recommend this website it is very nice
Company replied
Best support quickly delivered products
Company replied
Great Support helped immediately Big THX
Company replied
Great company, legit fast and pretty cheap.
Company replied
brilliant service
Company replied
At the start there was problems with phone confirmation, but support was interested to help me and fix the issue. Not all companies have so helpful support as this site, so I recommend this site and w... See more
Company replied
Virtual Card has your own country phone number but most of the times OTP never comes to your phone and when u go to support, they will either ignore you or tell its automatic from bank. But yeah, it i... See more
Company replied
I used this service to buy a turkish card for an online purchase, they verified by phone number quick and I managed to buy my service easily. Awesome service, I'll share with my friends across euro... See more
Company replied
really quick live support in less than five minutes, although as an English speaker it was a little challenging to explain what I needed to do without repeating myself a few times.
Company replied
Verified
It's a good store. a large selection of goods. quick communication with the support service. Thank you.
Company replied
Company details
Written by the company
PlaySultan: The World's Gaming and Digital Market With the increasing number of players around the world and the increase in productions that have managed to attract game lovers, interest in games has increased greatly today. With the online features and multiplayer game support that the games now include, players can socialize and meet other players within the game. In addition to this sociality, as online games become more popular today, the level of competition within the game is also increasing. With the increase in competition between users, you can look for various ways to improve your game characters and game accounts. Although computer and mobile games played online may vary depending on their type, you can become a winner in the competition by improving many features of your characters, such as costumes, skills, equipment, weapons, and putting your own account ahead of other users with whom you play the same game. In addition to the binding pleasure of competition, the pleasure of winning this race will be something else. You usually resort to purchasing skins and items to strengthen and customize your character in the game. In addition, you can also purchase epin to shop in the store offered by the game and install the game directly. With these purchases, developing and customizing your game character and account will become very simple. You can purchase such content from the official purchase section of the game you are playing, or you can also search for safe and more convenient platforms to purchase it. In this search, as PlaySultan, we offer you the opportunity to purchase the product or items you are looking for at the most affordable and reliable price.
Contact info
United Kingdom
- playsultan.com
3.9
Great
163 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
is the fry good
October 28, 2025
Unprompted review
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Real person in live chat with fast…
Real person in live chat with fast replies helped me with the virtual credit card, good service!
October 27, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Everything is great - Customer support poor
if you have any problem with your order or some other issue there support is poor
There delivery of product and other things are great interface etc but they should improve there customer support like mail checking and also make a ticket system
October 26, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
Paid for Balance Recharge – Never Received Anything
Scam. I made a payment to recharge my balance but the balance was never updated. I contacted support, and they told me to wait. After a few days, I followed up again, this time they asked me to send an email to their support email. I did but since then I haven’t received any response or update.
Update: I contacted in live chat again and they updated the balance but i already bought the product on another website because i wait for too long (more than 1 week). I require a refund to original wallet in the live chat, they ask to send an email to their support email again and they close the chat after that. They ignore my email in the start, why i need to waste more time for sending the email and getting another ignore?
October 24, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
Excellent site with excellent online support
I started working as a seller on this site. Excellent site with excellent online support
Supports English.
October 23, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
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SCAM
SCAM.
Paid for Spotify, and it was blocked after 4 days.
Support said that they are not responsible and can't do anything
October 20, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
Easy and cheap to get a virtual turkish…
Easy and cheap to get a virtual turkish card
October 20, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Really fast support and easy problem…
Really fast support and easy problem solving!
October 17, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
brilliant service
October 9, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
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There was some confusion between me and…
There was some confusion between me and the customer service but they delivered my product and I really appreciate them for remaining calm. Thank you so much ❤️
October 14, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Direct contact
Direct contact, no waiting. Everything was handled without a problem.
October 12, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Buyed a Turkish VCC
Buyed a Turkish VCC, payed even more 'cause there was a minimum transactions to do with crypto and it don't work. Write to them it didn't work, they replyed me for them was working and close the ticket.
I've send proof that the card don't work, no reply from them. Avoid to buy from 'em.
September 17, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
The live support is kind and patient
The live support is kind and patient. He gently explained the situation and confronted me at that point. I hope they solve my problem as soon as possible
August 25, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
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They are real scammer someday ago I…
They are real scammer someday ago I order 12 moths spotify premium account and later email for spotify and password was sent to me and when I check it the email and password for it was already owned by other guy and it's not possible to secure it and when I try to login to spotify first it's open and later password were changed by email owner
When I ask support team they didn't able to solve it and they said order is delivered to you but I didn't confirmed that that the email is working and spotify also working just it say delivered to you so guys don't be scammed!!! Don't lose your money!!!!
July 27, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
very cheap and very good
very cheap and very good, cant complain, everything pretty went smoothly. Only lack of info how much money i have left in VCC
July 29, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
I deposited some money with the crypto…
I deposited some money with the crypto option on 11.07. it never made it to the site and the helpdesk didnt even answer to my mail until this day.. dont recommend.
July 11, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
Reply from Playsultan
Dear Customer,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your satisfaction means the world to us, and we truly appreciate your recommendation. ❤️🌹
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
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Real scam
Real scam, don't try to buy virtual credit cards from them. They don't work anywhere and i had to get my money back minus a big fee.
DO NOT TRUST!
July 18, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
OTP for purchases never arrive
OTPs for purchases via their VCC service never arrive. Customer Service very unhelpful.
July 17, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
Be careful
I paied for my order and than they told me everything is out of stock !
July 8, 2025
Unprompted review
Reply from Playsultan
Dear Customer,
We’re truly sorry to hear about your negative experience. To help us resolve the issue as quickly as possible, we kindly ask you to connect with our live support team on the website and provide more details about the problem you’re facing.
We’re here to assist you and will do our best to find a solution. Thank you for your patience.
Best regards,
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