Plan My Tour Reviews 7,221

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process, describing it as straightforward and easy. Consumers highlight the helpfulness and patience of the staff, who go the extra mile to accommodate requests and ensure satisfaction. People appreciate the agents' professionalism, knowledge, and clear communication, which make the entire experience stress-free. Consumers are very happy with the holidays they booked, with many noting the excellent value and attention to detail. Reviewers also appreciate the company's proactive approach to customer service, such as follow-up calls to confirm arrangements and address any concerns. Customers are also satisfied with the prices offered and consider them competitive.

Based on these reviews

Rated 5 out of 5 stars

Daniel went above and beyond to make sure that our up and coming holiday was arranged and booked properly and that my cousin and I understood everything. Also that we had all the appropriate docume... See more

Company replied

Rated 5 out of 5 stars

This is my third vacation trip booked through Plan my tour and I always enjoyed their package. They provide best hotels, cheap flight options and add local tours. I worked with Daniel White all these... See more

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Rated 5 out of 5 stars

Very helpful and thorough explanations of what to expect on our tour to Budapest. Mark follow d up with a courtesy call and all instructions were delivered clearly and in a very friendly manner. Thank... See more

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Rated 5 out of 5 stars

Very helpful on the phone and email. Had to make changes to the booking due to personal changes and they helped me find a suitable hotel for me and my family. Allowed me to set a payment plan that s... See more

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Rated 5 out of 5 stars

Exceptional Service from Steve Smith! I had an amazing experience booking my holiday with Steve Smith. From start to finish, he was attentive, knowledgeable, and incredibly helpful. He took the tim... See more

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Rated 5 out of 5 stars

Me and my wife have spent weeks looking for somewhere to go for Christmas, and have decided on Turkey for 2 weeks. Love Holidays was the cheapest we found, Plan my tour agent Andy Brown got us £50 und... See more

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Rated 5 out of 5 stars

I would just like to say a huge thank you to Hardy for all of his help during this booking for my Husband’s 60 th Birthday Hardy helped and was very knowledgeable about everything that we asked him... See more

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Rated 5 out of 5 stars

Mark from Plan my Tour was very helpful with my bookings and made it much easier for me how he guided me through the paperwork. Overall Plan my Tour have been very professional and i will definetly bo... See more

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Rated 5 out of 5 stars

Plan my tour fab Jimmy Jones and company took all the stress of me as it was my 1st holiday hadn't a clue highly recommended

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Rated 5 out of 5 stars

Mark was our driver , despite language barriers he tried his best to communicate and was interested in our plans for our trip . By telling us which places were the best to go and how they really are ,... See more

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Rated 5 out of 5 stars

Danny White was so helpful. Patient and worked hard to find us exactly what we wanted. Nothing was too much trouble and we appreciate the time and effort that went into finding us our dream package... See more

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Rated 5 out of 5 stars

Mark called and kindly confirmed all the arrangements , times etc of the holiday we have coming up in a few days. If gave me some confidence that I had everything I needed to travel.

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Rated 5 out of 5 stars

We are extremely happy with the service, professionalism and care taken to provide us with a fabulous holiday. Many thanks to; Elton Tanner, Ash and Hardy for all your help and care to get us to Flor... See more

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Rated 5 out of 5 stars

Fantastic customer service, holiday very good all details sent with explanations. We booked a room which should not have had a balcony, I requested one from the agent& they managed to get one for me... See more

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Rated 5 out of 5 stars

I saw the tour to Krakow advertised with Wowcher so I phoned the number displayed and was put through to sales agent called Ash Jones..we went through the various options available to me but I had to... See more

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Rated 5 out of 5 stars

Jimmy Jones was so very patient with me as I am not used to booking on line & at one point thought Oh I can’t do this , but he answered all my questions & helped me through Thank You Jimmy

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Rated 5 out of 5 stars

We were literally talking all day to Ash who couldn't have been more patient and looked at countless holidays for us because of my friends who were being really indecisive. Ash was understanding and e... See more

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Rated 5 out of 5 stars

Thank you Scott for great service booking our holiday. I really appreciated your hard work at looking at multiple airports for different members and looking at a host of options for us. I would have... See more

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Rated 5 out of 5 stars

No pressure to buy was talked through all options clear explanation on why costs were what they were I would recommend Scott as an advisor he was patient courteous and polite

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Rated 5 out of 5 stars

Had a great service from Elton Tanner who guided me through from beginning to the end of planning my holiday.Very good value holidays

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Rated 5 out of 5 stars

I was lucky to have Emma Jones to guide me through my enquiery. She was profesional, informative and courtious.

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Rated 5 out of 5 stars

I have booked a holiday with Plan My Tour. Mr Jordan helped me to do that. At that time I was completely immersed with his professionalism and excellent customer services. He also proved himself... See more

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Rated 4 out of 5 stars

Matthew Price was very professional on the phone. Got an exceptional price for the same hotel that we requested from other companies. The holiday is not till August 2026 but just waiting for confirma... See more

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Rated 5 out of 5 stars

Booked my holiday tonight with the help and patience of Steve Smith he was very polite and helpful, will use again thankyou

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Rated 5 out of 5 stars

It was good that mark called a couple days before to remind me of the holiday details (as I wasn’t fully aware of them - ADHD!) which led is to check them!! Thank you so much, appreciated that!!!

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Rated 5 out of 5 stars

Very straightforward and easy to book. The advisor I had was Matthew Price and he was very helpful in accommodating my additional requests and offered better flight times etc with the cost included. V... See more

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Rated 5 out of 5 stars

Mark has been very attentive & helpful booking our flights and holiday accommodation. He’s followed up to insure that everything is in order.

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Rated 5 out of 5 stars

Booked a holiday to Crete with Eric/Mark and they went out of his way to find the holiday we wanted at the right price.

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Rated 5 out of 5 stars

First time I've used this site and very impressed by the quality of the agent Jimmy Jones who guilded me through the planing of this trip to Sweden

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Rated 5 out of 5 stars

Danny was very helpful in ensuring that my check in was done correctly and efficiently. He answered questions about the increased luggage cost and provided guidance on what option was more economical.... See more

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Rated 5 out of 5 stars

As usual my experience with plan my tour and my agent Danny who organised everything was perfect. Stress free holiday. Amazing company and agent.

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Rated 5 out of 5 stars

Steve helped me book our holiday. The whole process was made so easy and he explained all of the details of our booking and flights.

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Rated 5 out of 5 stars

I spoke with Scott Tyler who was very helpful with booking our holiday and made this experience really nice cannot wait for our holiday thank you Scott

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Rated 5 out of 5 stars

Very good that a call to see if I was satisfied with my booking was made. Refreshing to get customer help/advice (even though it was not necessary)

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Rated 5 out of 5 stars

Daniel was polite and efficient it was a pleasure to deal with him, he's an asset to the company.

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Rated 5 out of 5 stars

Mark was great. Called before I travelled to make sure all was ok - I informed him of a last minute upgrade which he organised for me.

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Rated 5 out of 5 stars

Danny is been very helpful throughout the process of my booking and patient . Keep up the good work Danny

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Rated 4 out of 5 stars

The assistant Eric was very helpful and helped us get a good price for what it looks like an excellent location and hotel.

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Rated 5 out of 5 stars

Mark as been fantastic for is helping tonight, great company to book an holiday with

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Rated 5 out of 5 stars

Steve smith was very helpful encouraging and supportive throughout with finding the right place and making sure we understood what was said to us.

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Rated 5 out of 5 stars

Mark was good with communication and making sure everything is correct with the booking. Thanks

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Rated 5 out of 5 stars

Fantastic Service as ever with Plan My Tours. Many thanks Danny White for assisting me with my booking.

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Rated 5 out of 5 stars

Great easy communication via website, email and WhatsApp. Made it very simple and took the streas out of it

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Rated 5 out of 5 stars

Dealt with booking efficiently Operators very helpful and went out of his way to ensure I was happy with everything, from booking the return flight, all inclusive 4 *hotel accommodation, transfers an... See more

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Rated 5 out of 5 stars

Steve Smith was really helpful throughout - maintaining an email correspondence for a couple of weeks then being on-hand to book the holiday, explaining everything to us and getting us the best deal f... See more

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Rated 5 out of 5 stars

Thank you Mark for making my booking and going through my holiday details with me. Great service

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Rated 5 out of 5 stars

I really appreciated Mark's call. He went through my trip to find if everything is correct which was.

Company replied

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Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

About Plan My Tour

Written by the company

Plan My Tour provides the best holiday deals to your favorite destinations. We divide the best holidays into different categories of packages like; family holidays, all-inclusive holidays, beach holidays, luxury holidays, city break holidays, and adults-only holidays.
Planmytour Showcase Planmytour Showcase Planmytour Showcase





Plan My Tour have the perfect guide for holidays to make your holidays memorable. You will love the resorts and beach views at your favorite destinations. Our primary goal is to provide you with the best service possible. We will help you before and after your holiday booking. There are many reasons that make Plan My Tour the best holiday service provider in the UK, and here we have a few of them.

  • We ensure everything about the tickets, hotel reservations, or anything else must be 100% clear. It's the reason why people choose to book their trips with us.
  • We have the best and most affordable packages compared to other travel service providers. So, we are the best choice for people who want to save money.
  • Along with our great work, all of our clients have given us five stars. It is the most crucial reason people use our excellent services.
  • We have the best real deals that will save you money. It's what a customer always wants, and Plan My Tour will help you find the best one.
  • All our holidays are ATOL protected; we provide 100% secure bookings for all the customers who book holidays with us.


    Welcome to Plan My Tour Ltd, we are an independent British travel agent providing comprehensive travel solutions and holidays to the British leisure travel market. We specialize in providing tailor-made holidays to destinations all around the world.
    Being one of the top travel agents around we have extensive knowledge and a large portfolio of suppliers that we work with, meaning that we negotiate some of the best rates on the market.


  • Contact info

    4.9

    Excellent

    TrustScore 5 out of 5

    7K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 41% of negative reviews

    Typically replies within 1 month


    Rated 5 out of 5 stars

    This is a great site

    The holiday advisor was Jimmy Jones he done everything he could to get us a great value short break to trip to benidorm nothing was to much trouble has we went back and forth with different holidays he made the experience of booking on line quite simple.i would definitely recommend this site for a last minute get away deal I will be using this site again

    October 21, 2025
    Unprompted review
    Rated 5 out of 5 stars

    Very profesional

    October 22, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Joanna,

    Thank you very much for your feedback.

    We greatly appreciate your custom with us and look forward to serving you again in the future.

    Best Wishes
    Plan My Tour

    Rated 5 out of 5 stars

    Steve Smith was helpful from the moment…

    Steve Smith was helpful from the moment I called up to enqire about booking another holiday. He was delighted that we were returning customers to Plan My Tour. He ensure the holiday met all our requirements. We had stayed at Playa Olid before in Adeje & have always found it friendly clean & good value for money. Everything went smoothly & the information was clear around the transfers from the airport to the hotel & vice verses. Thank you Steve fir taking time to listen to our requirements & booking us a fantastic holiday
    Tracey & Alistair

    October 6, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Tracey,

    Thank you very much for your amazing feedback for Steve.We are thrilled that you were so impressed with his level of service.
    Please do not forget that we are here and happy to help if you have any queries at all and We do hope you had a wonderful time away in Adeje and that you book with us again in the future.

    Best Regards
    Plan My Tour

    Rated 5 out of 5 stars

    Steve Smith was fantastic

    Steve Smith was fantastic, he went above and beyond to make sure we had the right hotel and facilities for our disability requirements. We will use the company again to book our trip next year.

    June 3, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Karen,

    Thank you so much for your lovely comments.Which will be passed on to Steve.

    We do hope you have a wonderful time away and that you book with us again in the future.

    Best Regards
    Plan My Tour

    Rated 5 out of 5 stars

    Mark was so helpful and very thorough…

    Mark was so helpful and very thorough with our Booking. He was very nice to speak with.

    October 20, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Nicki,

    Thank you very much for your feedback.

    We greatly appreciate your custom with us and look forward to serving you again in the future.

    Best Wishes
    Plan My Tour

    Rated 5 out of 5 stars

    Satisfactory outcome

    Daniel was v helpful. Started on a chat then carried on with a phone call. Took time to understand my requirements and patiently gave me options. Could answer my questions about temperatures and safety . Booked what I hope will be a fantastic break . All details sent promptly and Daniel ensured I checked them

    October 20, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Susan,

    Thank you very much for your amazing feedback for Daniel.We are thrilled that you were so impressed with his level of service.
    Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.

    Best Regards
    Plan My Tour

    Rated 5 out of 5 stars

    Fast efficient service

    Very efficient service provided by Mark

    October 20, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Michael,

    Thank you very much for your feedback.

    We greatly appreciate your custom with us and look forward to serving you again in the future.

    Best Wishes
    Plan My Tour

    Rated 5 out of 5 stars

    This is the second time this year we…

    This is the second time this year we have used this company. Ash has been so very helpful and assisted immediately in all our enquiries. Always helpful. Great customer service.

    September 17, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Good Evening Mrs S Wallace,

    Thank you so much for your positive comments.Which will be passed on to Ash.We greatly appreciate your repeat custom with us.

    We do hope you have a wonderful time away and that you book with us again in the future.

    Best Regards
    Plan My Tour

    Rated 5 out of 5 stars

    Mark was very helping when making are…

    Mark was very helping when making are booking

    October 20, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Natasha,

    Thank you very much for your feedback.

    We greatly appreciate your custom with us and look forward to serving you again in the future.

    Best Wishes
    Plan My Tour

    Rated 5 out of 5 stars

    Steve was very thorough with our booking

    Steve, was very thorough with our booking and found us a good alternative hotel for where we wanted to go to at a very good price, which saved us a lot of time. He explained everything to us very carefully and it was all straight forward and he was very polite. Thank you for your assistance

    October 20, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Gillian,

    Thank you very much for your amazing feedback for Steve.We are thrilled that you were so impressed with his level of service.
    Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.

    Best Regards
    Plan My Tour

    Rated 5 out of 5 stars

    Mark was very professional and helpful

    Mark was very professional and helpful

    October 20, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Colleen,

    Thank you very much for your feedback.

    We greatly appreciate your custom with us and look forward to serving you again in the future.

    Best Wishes
    Plan My Tour

    Rated 5 out of 5 stars

    Mark was extremely helpful& patient…

    Mark was extremely helpful& patient with answering my questions.

    October 18, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Alan,

    Thank you very much for your feedback.

    We greatly appreciate your custom with us and look forward to serving you again in the future.

    Best Wishes
    Plan My Tour

    Rated 5 out of 5 stars

    Mark & Marshal have been v hermosillo…

    Mark & Marshal have been v helpful in booking a last minute family holiday.

    October 19, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Good Evening Binal,

    Thank you very much for taking the time to share your feedback regarding our team members Mark and Marshal will be very glad to read your feedback ..

    We do hope you have a wonderful time away and that you book with us again in the future.

    All the best,
    Plan My Tour

    Rated 5 out of 5 stars

    Excellent Operator

    Very helpful, gave lots of details, managed to get further discount and private transfer included in price. Answered all questions well and prompt. Smooth transaction. Highly recommend James from Planmytour

    October 18, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Suzanna,

    Thank you for taking the time to write a review, it is appreciated.

    We are happy to hear that you were able to undertake your booking with ease and right price. We hope you have a fantastic upcoming trip.

    Kind Regards,
    Plan My Tour

    Rated 5 out of 5 stars

    Steve smith was very helpful and manage…

    Steve smith was very helpful and manage to get a good deal

    October 18, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Louise,

    Thank you so much for your positive comments.Which will be passed on to Steve.

    We do hope you have a wonderful time away and that you book with us again in the future.

    Best Regards
    Plan My Tour

    Rated 5 out of 5 stars

    Ash Jones helped me plan a holiday in…

    Ash Jones helped me plan a holiday in Tenerife. He was very helpful and polite. Ash organised the flights, hotel and private transfers to and from airport to the hotel. All the travel documents were forwarded promptly. I would have no hesitation in recommending Ash and Planmytour.

    September 22, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Hansa,

    Thank you very much for your amazing feedback for Ash.We are thrilled that you were so impressed with his level of service.
    Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.

    Best Regards
    Plan My Tour

    Rated 5 out of 5 stars

    Very helpful on the phone and email.

    Very helpful on the phone and email.
    Had to make changes to the booking due to personal changes and they helped me find a suitable hotel for me and my family.
    Allowed me to set a payment plan that suited me which was brilliant

    October 17, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Adam,

    Thank you very much for your feedback.

    We greatly appreciate your custom with us and look forward to serving you again in the future.

    Best Wishes
    Plan My Tour

    Rated 5 out of 5 stars

    Daniel went above and beyond to make…Booking our holiday

    Daniel went above and beyond to make sure that our up and coming holiday was arranged and booked properly and that my cousin and I understood everything. Also that we had all the appropriate documentation. My cousin and I are looking forward to our upcoming holiday. We cannot thank Daniel enough.
    Many thanks
    Kind regards
    Nicola and Tracie

    October 15, 2025
    Unprompted review
    Plan My Tour logo

    Reply from Plan My Tour

    Dear Nicola,

    Thank you very much for your amazing feedback for Daniel.We are thrilled that you were so impressed with his level of service.
    Please do not forget that we are here and happy to help if you have any queries at all and We do hope you have a wonderful time away and that you book with us again in the future.

    Best Regards
    Plan My Tour

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