PLAINANDSIMPLE Reviews 325

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of the clothing, highlighting its durability and comfort. Consumers appreciate the materials used, describing them as sturdy, heavy-weight cotton that feels great to wear. People also value the brand's commitment to sustainability. The ordering process is generally considered easy and efficient. Some reviewers have mentioned issues with orders, but the company promptly resolves them. Consumers also appreciate the fast delivery and eco-friendly packaging. Overall, the company's customer service is highly regarded, with reviewers noting the helpfulness and responsiveness of the staff.

Based on these reviews

Rated 4 out of 5 stars
Verified

Lovely company, very thoughtful and informative approach to selling their products. My only reservation is that their oversized range really is "oversized". I am normally a large, went medium; should... See more

Rated 4 out of 5 stars
Verified

Nice heavy long-sleeved t shirt. So heavy it could almost be worn as a light cotton sweater. It's nearly top-drawer quality: the collar and shoulder seams only are taped; not the side or waist - fairl... See more

Rated 4 out of 5 stars

New customer, order paid for and then received email saying that I could get 10% 'off first order! Pointed out to P&S who responded immediately and refunded 10% of price. I like that sort of respons... See more

Rated 4 out of 5 stars
Verified

Delivery prompt, quality ok But not good fit on shoulders a very strange shape square and sticking up. Shame as I bought 4

Company replied

Rated 5 out of 5 stars
Verified

I absolutely love the Plainandsimple hoodies and sweats! They’re SO thick and comfortable! I will say that the sweatshirt’s head hole is a littke small. I ordered a small and a medium and the medium i... See more

Rated 5 out of 5 stars
Verified

These are great t-shirts - unfortunately i chose a size too small. No problem though as Plain & Simple refunded my return without a fuss.

Rated 5 out of 5 stars

Bought a couple times from here because the quality is so good for what you pay! £15 for a long lasting breathable T-shirt. I used to shop at Zara and H&M etc and got fed up of overpriced clothes bein... See more

Rated 5 out of 5 stars

I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a de... See more

Rated 5 out of 5 stars

I'm a big fan of the Plain and Simples' premium weight organic t-shirts and they're pretty much all I've worn for the last few years. They fit me really well, the quality is great and the price i... See more

Rated 5 out of 5 stars
Verified

Read the positive reviews about their warm, all cotton clothes. I agree with them. These are almost unique.

Rated 5 out of 5 stars
Verified

T-shirts were delivered extremely fast, just in time before my trip. I have to mention that I was glad to see compostable packaging and the high-quality T-shirts inside. At this point, I have been u... See more

Rated 5 out of 5 stars
Verified

Not bad products as described and good quality prompt delivery

Rated 4 out of 5 stars

The cro tch is so low it splits. The material and price and ethics are lovely but the split cro tch is concerning. Also, it would be awesome if there was a suitable weight jogger for summer, say 300gs... See more

Company replied

Rated 5 out of 5 stars
Verified

Very good quality clothing that is a pleasure to wear. People I know have commented on the obvious quality and are very interested in where to got it. Very good customer service so far. I will defin... See more

Rated 5 out of 5 stars
Verified

I have these sweatshirts in every colour - in a size small for work and a medium for the weekends. They wash amazingly well, are the perfect fit and I never want to be without them!!

Rated 5 out of 5 stars

Best sweatshirt ever !!! I am so glad I have the opportunity to give feedback on this item as it is simply the best sweatshirt I have ever bought ! Everything about it is perfect … price, colour, styl... See more

Rated 4 out of 5 stars
Verified

The items ordered where better than expected and a the customer service was outstanding when processing a return. Would use again!

Rated 5 out of 5 stars
Verified

I bought this top for countryside walks in the summer. Very comfortable and washes well. Would recommend.

Rated 5 out of 5 stars
Verified

Quite simply these are the best t-shirts I've ever owned. The 2 I bought a couple of years ago are still going strong. Wash after wash, wear after wear. I've just got a sweat and the quality is equall... See more

Rated 5 out of 5 stars
Verified

Fantastic clothes. I was really impressed that it's 100% biodegradable. Very friendly helpful staff.

Rated 5 out of 5 stars
Verified

Amazing products, high quality, great fit, 100% heavy cotton joggers, the best!

Rated 5 out of 5 stars
Verified

Top quality long sleeved T’s, very happy with the new colours and very versatile. Thank you Plain and Simple!

Rated 5 out of 5 stars
Verified

Super quality item, beautifully heavy weight cotton fabric. Quick & efficient service. Will definitely buy again!

Rated 4 out of 5 stars
Verified

Long-sleeved Plain white slightly oversized t shirt was just wanted. Neck was slightly high but otherwise good

Rated 5 out of 5 stars

Plain and Simple suits me totally. They provide exactly what they say and what they provide happens to be exactly what I want!

Rated 5 out of 5 stars
Verified

Lovely t-shirts, I like the longer sleeve and better neck. They wash very well, keeping colour and shape. Will buy again

Rated 4 out of 5 stars
Verified

The first t.shirt was fine Second one was a short sleeve one Which I asked for 2 long sleeved T shirt but it was sorted out straight away thankyou.

Rated 5 out of 5 stars
Verified

Well made and produced in the UK these are great T Shirts and offer good value for money. I am very pleased with them

Rated 5 out of 5 stars
Verified

Great quality materials, sturdy feeling and comfy trousers, sustainable practice..win, win, win🙂

Rated 5 out of 5 stars
Verified

rare to find good quality today with fast fashion dominating the high streets. have had shirts from here last a year good as new . bought more. dimensions are good and fit nice, flattering especially... See more

Rated 5 out of 5 stars
Verified

The tea shirt are just perfect,I’ve struggled with tea shirts for work as I’m a carpet fitter and sweat line there’s no tomorrow,and being rapped up in plastic is a no no for me,so yes these tea shirt... See more

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Company details

  1. Clothing Store

Written by the company

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

325 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

Not to good really

Not to good really
Ordered lovely Organic T.Shirts
Then went to return took ages for return then only received half of the refund then had to E-mail them again for the other part of the money the order all went back at the same time all in one parcel

September 14, 2025
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Rated 4 out of 5 stars
Verified

Delivery prompt

Delivery prompt, quality ok
But not good fit on shoulders a very strange shape square and sticking up.
Shame as I bought 4

September 14, 2025
PLAINANDSIMPLE logo

Reply from PLAINANDSIMPLE

Hi Rachel, so great to hear for delivery and sorry to hear that our t-shirts weren't a good fit on your shoulders. Sometimes our factory overpresses our t-shirts during production, kindly note that this usually comes out after a couple of washes. We guarantee everything we make with our Lifetime Guarantee, so if you are not satisfied with your clothing at the time you receive them, kindly return them for a replacement or refund. If you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Rated 5 out of 5 stars
Verified

I absolutely love the Plainandsimple…

I absolutely love the Plainandsimple hoodies and sweats! They’re SO thick and comfortable! I will say that the sweatshirt’s head hole is a littke small. I ordered a small and a medium and the medium is much easier to put on over my head. Overall, my items shipped fast and they are my new favorite lounge set combo!! 10/10 will be ordering again ☺️

September 10, 2025
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Rated 5 out of 5 stars
Verified

These are great t-shirts

These are great t-shirts - unfortunately i chose a size too small. No problem though as Plain & Simple refunded my return without a fuss.

September 8, 2025
Rated 1 out of 5 stars

Not worth the risk, had to pay to return it

Unfortunately I wouldn’t recommend this brand. I am a size XS and bought a hoodie size M, the hoodie was very rigid and I was struggling to get my head through the neck. Had to return it, and ended up paying almost £7 to just try it on! Found a 100% cotton hoodie at normal size at uniqlo that actually fits

August 25, 2025
Unprompted review
PLAINANDSIMPLE logo

Reply from PLAINANDSIMPLE

Hi Jessica, so sorry to hear that you had a bad experience with one of our hoodies. We pride ourselves on creating great products that are great for the planet. It sounds like the one you received may have been made incorrectly, we will get it checked and make sure it is how it should be. If it has been made incorrectly, we will refund you in full. As per our returns policy original shipping costs are non-refundable and there is a fixed return fee of £2.95 per order. This party covers the cost of sending your order back to us. As a small sustainable business, we can't afford to cover the cost of customer returns, and I hope that's understandable. If you have any questions at any time, please don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Rated 4 out of 5 stars
Verified

Lovely company to buy from

Lovely company, very thoughtful and informative approach to selling their products. My only reservation is that their oversized range really is "oversized". I am normally a large, went medium; should have gone small despite being 6'2" and 13 stone

August 4, 2025
Rated 4 out of 5 stars
Verified

Nice very heavy long-sleeved t shirt

Nice heavy long-sleeved t shirt. So heavy it could almost be worn as a light cotton sweater. It's nearly top-drawer quality: the collar and shoulder seams only are taped; not the side or waist - fairly tight weave. However, it is way better than 99% of what is on sale and really a bargain compared to anything 'branded'. I'm a tall 74kg and Medium is a bit too large for me. The arms are nicely long so I'm going to try a small next time. It washed with no shrinkage at all, no bobbling either. Made (well) in India

July 16, 2025
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Rated 4 out of 5 stars
Verified

2 t shirts

The first t.shirt was fine
Second one was a short sleeve one
Which I asked for 2 long sleeved
T shirt but it was sorted out straight away thankyou.

July 18, 2025
Rated 5 out of 5 stars

Great quality t-shirts

I'm a big fan of the Plain and Simples' premium weight organic t-shirts and they're pretty much all I've worn for the last few years. They fit me really well, the quality is great and the price is fair.

Customer services was also very helpful when I had a couple of recent questions on sizing. Keep up the good work!

August 5, 2025
Unprompted review
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