Pinglighting Reviews 36

I like the MCM style of Ping lighting. I ordered several fixtures and they were a great match for my space. Customer service was responsive and helpful.

The light did take longer than expected to reach me, but eventually, I did. The light was everything I expected Joy with customer service communicated the whole time. She was a great help!

Lighting was precisely what I was looking for. Happy with my purchase. I am currently in the process of ordering more fixtues and am looking forward to having the new lighting in my home!

The pendant lights I received are beautiful and look great in my kitchen. I did have a small issue that was dealt with in a quick and timely manner and look forward to order more lighting from Ping in... See more

I’m a genuine customer from Hervey Bay, QLD, Australia. I have to be honest and say I was a little sceptical and nervous about buying and shipping a fragile product from a foreign country to Australi... See more

I am absolutely thrilled with my PING lighting! At first, I was a little worried as it took quite a while for my order to arrive in Australia, but once I contacted Joy, she was so helpful and kept... See more

We love all our beautiful light fixtures!! Customer service has been so responsive and helpful with questions.

The lamp I bought from Ping Lighting was beautiful and easy to set up. There was an issue with a flickering light switch upon first setting it up, but Ping Lighting replaced it for free even though it... See more

On this world of e-commerce, I have been particularly impressed by the customer service. Melody and I have been in touch a few times, just to make sure everything was as I wanted, and the communicatio... See more

The light arrived on time and was easy for the electrician to install. I'ts the perfect color and size for my dining room, and it looks great! Upon installation, the electrician noticed that thre... See more

Amazing customer service and great quality. Would not hesitate to buy from them again.

Ping lighting has customer services that was very responsive to e-mails. The parts I was sent for one of the lamps I purchased did not work and they said they would resolve the issue for me by sending... See more

Quality of the product and prompt reply when dealing with the customer service team. Beautiful lights. Well informed about the delivery and the process.

Ping Lighting were great at rectifying any lighting issues and gave great customer service. Thank you to Chiara especially. I would recommend Ping Lighting for all your lighting needs.

I received my island chandeliers, and they are great quality exactly what I was hoping for and more. I would recommend this company to my friends and family. Shannon

Fedex lost my package but Ping Lighting replaced the item and shipped it quickly at no additional cost. Great customer service would recommend

Company went above and beyond. They were responsive and helpful with my questions about the product and ensured highest customer satisfaction.

Zephyr was so kind and helpful. They got back to me quickly to find just the light I needed. This is my first experience with Ping, but not my last. Zephyr represents your company very well.

The lights arrived in a reasonable time. Good quality however the marble is not as veined as the picture. Will try them again.

Communication was fantastic. Outstanding customer service. Beautiful items and converted to Australian standards ( E27). With no problem at all. Highly recommend. I'll be buying more beautiful ligh... See more

Lovely lights arrived well packaged and the timing was as directed.

The lamp is lovely and unique and perfect for my setting. Thank you.

Helpful quick to respond

Their customer service was top notch & responded within a reasonable timeframe

Very good customer service!

Good and responsive customer service.

Delighted by Ping lighting's beautifully designed quality products. Arrived quickly and well packed. Very impressed by their customer service response when l accidently ordered a product twice. The... See more

Great service and fast delivery! The product was exactly as described and the support team was super helpful. Definitely recommend!