Pegasus Jewellery Reviews 31

Brought two bracelets on the 19th September as birthday presents. one was broken so I emailed immediately and was told a replacement would be sent out. I’ve emailed a number times since and each time told it’s been dispatched but still no bracelet.

Having been a customer for many years and living the items, I was lucky enough to win a voucher in the £10 lucky bag. Having waited and chased for the voucher for over 3 months, I finally received a discount code and I ordered three items, one being one of the most expensive Items they sell.
This item arrived damaged and I requested a return, which was accepted and they confirmed receipt. To date I have not received any voucher or refund, they refuse to answer my emails and I have been blocked on messenger.
A really shoddy way to treat loyal customers.

A beautiful necklace arrived as my Mystery Bag surprise. Thank you it is lovely. I haven't stopped wearing it. Great service. I will definitely apply for another Mystery Bag.

Amazing choice of beautiful jewellery. The descriptions of the items are detailed and make it easier to decide on your purchase. My items arrived well packaged with a jewellery pouch. The items were for myself but would make a fantastic gift. Very impressed.

Great service, I have purchased a few items from Pegasus and they have always been very helpful and the stainless and gold bracelet that I got this week is really nice I an very pleased with it.
Thank you very much for the help and prompt service.

fabulous jewellery, fast delivery

Arrived in the timescale advised at point of purchase and item I can not fault for looks and use or use. The sticks are strong so appear to be keeping all bugs well clear of me thank goodness.

So I bought a necklace and bracelet from this company I only received the braclet emailed to find out where the necklace was told it was late coming back from hallmarking promised to send another one in the post to receive it next day it didn’t turn up explained it was a birthday present I now have an upset daughter with half a birthday present emailed the company 3 times only had one reply not very good customer service and still no necklace!!! Not very happy!!!

I purchased a horse shoe necklace from pegasus jewelry to the USA and was blown away by the quality and how beautiful it was for my wife. While in shipping it was held by customs and i contacted pegasus and they came through for me by emailing me back quickly (even out of office) with where the necklace was and were extremely kind and helpful. I highly recomend this company and their products. Thank you so much!!

Beautiful jewellery and fabulous customer service x

Stunning products and fantastic customer service

My go to for gifts for friends and family. Have a few items myself too and always receive compliments on them. Both affordable and high quality.

I have bought numerous items over the years, excellent value, prompt service. Certainly will use again.

I have the most gorgeous snaffle necklace and my daughter a snaffle ring. Both beautifully made, delivered on time and we always get compliments about them. Would recommend 100%.

Beautiful products. Excellent quality and service. Highly recommend.

Great quality, fast delivery and fabulous customer service!! Have purchased for lots of family and myself!

Great value, great product, great customer service

Bought so many of Kim’s pieces: the silhouette necklace has never left my daughter neck since getting it and the vitality bracelets are superb. We’re a ‘horsery’ household but I love being able to support a small, local business on return for some beautifully crafted and curated pieces!

Love the jewellery, think I have the majority of the collection. Well priced and stylish

Lovely bangles bought for myself and mum. Good choices too.