Pearl De Flore Reviews 482

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the effectiveness of the products, especially the wrinkle treatment syringe, with many reporting visible and immediate improvements to their skin's appearance, such as reduced wrinkles and a more youthful look. Consumers also appreciate the knowledgeable and helpful staff, who provide excellent demonstrations and personalized recommendations. People highlight the quality and luxurious feel of the products, noting their hydrating and smoothing effects. The location of the stores is convenient for many customers. While some reviewers found the prices ambiguous, many still considered the products worth the investment due to the noticeable results. However, a few consumers reported high-pressure sales tactics at some locations, while others experienced issues with customer service responsiveness.

Based on these reviews

Rated 5 out of 5 stars

The Pearl de Flores products are silky soft and leave my skin hydrated and silky soft as well. The fragrance is subtle and only noticed at application but it is a wonderful surprise. My only complain... See more

Company replied

Rated 5 out of 5 stars

Wow this antiwrinkle product is beautiful, I tried a similar product probably 10 years ago, and it wasn't very good as it would crystallize on your skin. This one I am happy to say does not. It is... See more

Rated 5 out of 5 stars

Great product. I purchased the noir treatment syringe eye cream. Once applied you can see and feel the effects almost instantly. I was very sceptical about this, having tried many creams previously bu... See more

Rated 5 out of 5 stars

In recent years, my under eye bags have been getting worse. Ive tried many topical treatments, including dermatologist prescribed creams and none has worked… until I tried the Noir Instant Wrinkle Tre... See more

Company replied

Rated 3 out of 5 stars

High pressure sales , especially when sent through to the 10 minute wrinkle procedure? Half an hour later and pressure to buy a gadget at 1500 dollars then 850 dollars. When I said no, having already... See more

Rated 5 out of 5 stars

I am absolutely blown away by the Noir Instant Wrinkle Treatment Syringe by Pearl de Flore. From the very first use, I noticed a visible difference. My fine lines were smoothed out almost instantly an... See more

Rated 5 out of 5 stars

The store manager Taliana was and still continues to be amazing. She answers all my questions. She was a complete delight to work with in the store and continues to do so online. These products are hi... See more

Rated 5 out of 5 stars

I had a wonderful time pampering myself with all the products i bought at PEARL DE FLORE jewel Singapore changi airport last month. A lady manager patiently recommended me some natural treatments to a... See more

Company replied

Rated 3 out of 5 stars

Recently approached by a very forceful sales person at an airport. She was very dismissive of Botox (it had recently killed someone in this location?!?) and talked about this wonder-cream (the syring... See more

Rated 5 out of 5 stars

Enjoyed seeing the benefits first hand! First, the under eye wrinkle cream which was instant gratification. I’ve only been using this for two weeks, but loving the results thus far. Second, the Jupi... See more

Rated 5 out of 5 stars

From the moment I went into the store in New Orleans, Micheal was wonderful. He was so helpful and really tried to show me all the benefits of using this line of skin care. I then went on to try the J... See more

Rated 5 out of 5 stars

I purchased the Rose Noir Instant Wrinkle Treatment Syringe. I was skeptical if it would work for my under eye bags. I immediately noticed a difference. As I continue to use the product, my eyes are l... See more

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Rated 5 out of 5 stars

Mackenzie, at the SJD airport was super knowledgeable with the products and sucked me right into learning about this company. The results on my mom were amazing and for me I am able to keep Up with m... See more

Company replied

Rated 5 out of 5 stars

Your product is fantastic. From the 1st time I used I felt such a difference in my skin. The appearance of fine lines have noticeably decreased & people have noticed. Your customer service is exceptio... See more

Rated 5 out of 5 stars

I was curious about these products, and stepped into one shop in a hotel in Miami. The lady inside made a demonstration on my eyes of the Noir Instant Wrinke Treatment Syringe and I couldn't be more a... See more

Rated 5 out of 5 stars

I was given a demo with the eye syringe, it was absolutely incredible to see the difference between the treated eye and the non-treated eye. It should last a long time as I only have to apply it once... See more

Rated 4 out of 5 stars

I really like the products and getting a free product was great! I emailed a question and have not received a response so I rated you a 4 instead of 5.

Rated 5 out of 5 stars

The Instant Wrinkle Treatment did exactly what it was intended to do! It made my 11’s (wrinkles between my eyes) go away! It also helped tighten the skin under my eyes and me feel confident and you... See more

Company replied

Rated 5 out of 5 stars

Smooth products. Vit C serum absorbs easily. Cleanser only requires a small amount to get face, neck, and chest - much smaller amount than other products I have tried. The moisturizer is light enough... See more

Rated 5 out of 5 stars

I have looked for and under eye creme to help with the bags and I have tried countless numbers that are advertised guaranteed to work and they haven't done anything. The Noir Instant Wrinkle Treatme... See more

Rated 5 out of 5 stars

Representative was so delightful and knowledgeable. The product has been amazing so far and can’t wait to see results after using for a longer period

Rated 3 out of 5 stars

well I was thrillled for the eye serum and the refill but I really wanted to check out the body butter lotion I react to so many things. I got mine confiscated at the airport coming home so ive never... See more

Rated 5 out of 5 stars

I was drawn in to the store in Las Vegas and walked away a customer. The demonstration impressed me with the immediate response to the products. The nighttime wrinkle serum immediately reduced the ap... See more

Rated 5 out of 5 stars

I was introduced to Pearl de Flore Noir Instant Wrinkle Treatment Syringe during a visit to The Venetian Resort at Las Vegas. I have very visible eye bags.The sales rep tried the product in only one e... See more

Company replied

Rated 5 out of 5 stars

I went on a work trip to Las Vegas not expecting to come home with an entirely new skincare routine, but I couldn't be more excited. From the first use, I have noticed how buttery, soft, and hydrated... See more

Rated 5 out of 5 stars

The first time I tried Pearl De Flore, I was very surprised with the fast results. I was also very impressed with the companies response to my questions. It was very helpful and personal. I look for... See more

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Rated 5 out of 5 stars

The products are all amazing and smell fresh and beautiful. The creams are thick and luxurious and I have only been using a few weeks but have noticed slight appearance in my skin texture and wrinkles... See more

Rated 4 out of 5 stars

Love the products and how miraculous the wrinkle syringe works but I left one star off because of the crazy high pressure sales tactics. And everyone was offered different "deals"

Rated 5 out of 5 stars

I have Vern using the Pearl De Flore Noir instant wrinkle treatment syringe and my skin has never looked better! I have received many compliments. I have tried numerous products over the years and th... See more

Rated 5 out of 5 stars

I have dark circles and puffiness under both eyes. I used the Noir Instant Wrinkle Treatment Syringe and am seeing slow steady results of the darkness reversing. Very excited to finally find a product... See more

Rated 5 out of 5 stars

Product is great Customer service is amazing: prompt professional support over the phone or via email. Glad that started to use product 3 years ago. Hopefully will continue for more years to come

Rated 5 out of 5 stars

I loved the initial compliment given to me proir to being intrigued to walk in the store and review and try products here in Haleiwa! Recommend their products and life time guarantees!

Rated 5 out of 5 stars

I purchased my product at a retail store and the salesperson was fantastic! Of course, she applied the product to only half of my face so I could see the dramatic results and…WOW! I didn’t tell my fri... See more

Rated 4 out of 5 stars

Was approached by young salesman in New Orleans, product was good ,could see a difference but it’s only temporary , he tried telling me if I used it every night eventually the outcome of applying the... See more

Rated 5 out of 5 stars

While visiting USA I purchased noir instant wrinkle treatment. Wow …. Love this product. My under eye bags disappear. Great customer care Thank you Gill

Rated 5 out of 5 stars

The man that did the demonstration on me had me sold. I dont spend money on things for myself and walked out with 3 items. Let me tell you this stuff is amazing. The body scrub leaves you so soft and... See more

Company replied

Rated 5 out of 5 stars

I am absolutely loving my Pearl de Flore line of skin care! I purchased everything at the MGM Grand, brought it home, and am already getting compliments on my skin after only two weeks of use.

Company replied

Rated 5 out of 5 stars

I was really impressed the products that I was shown and the ones that were used on me. I am getting older and I didn't know how to care for my face. I have been feeling depressed because I didn't k... See more

Rated 5 out of 5 stars

I couldn’t believe the results in just minutes using the Noir Instant Wrinkle Treatment Syringe. It was amazing. It’s been five days since the first treatment and my 11 lines still aren’t visible. I l... See more

Company replied

Rated 5 out of 5 stars

I can't believe how the wrinkles under my eyes dissappear and the skin lifts. After the test sample I had to buy the eye lift cream highly recommended.

Rated 5 out of 5 stars

Honestly, I don’t know what’s better the product or the sales people.My experience and treatment in New Orleans at the store was amazing. A bit pricey, but worth every penny.

Rated 5 out of 5 stars

I could not believe the difference one treatment made in my skin. I went out after the treatment without makeup! That has not happened in the last 30 years

Rated 5 out of 5 stars

Great employees like Johnny and Ellie from Honolulu. They explained everything and matched our needs to the right product.

Rated 3 out of 5 stars

Like so many others, we succumbed to a demonstration of the wrinkle cream and were impressed. However the generous proportion of the syringe packaging belies the small size of the tube of actual pro... See more

Rated 4 out of 5 stars

I purchased the Neptune device 7 weeks ago while vacationing in Las Vegas. Definitely a high pressure sale but I was impressed with the device upon the demonstration. I bought the package, moistu... See more

Rated 5 out of 5 stars

I just started using this product and it is absolutely amazing. My husband tried the injector cream under his eyes and he looked like 20 years younger. It just took him away. Excellent product enjoy.

Rated 5 out of 5 stars

Came across this line quite by accident. Have been using the Defense Cream and the Emulsion Cleaner for 3 months now. Both have a noticable effect on my skin (I am 69 years old). Smoother and added ra... See more

Rated 5 out of 5 stars

I purchased from Winter Park Florida location. after taking the free samples for years and loving it, I finally decided to purchase a package they sold with B-fox, vitamin C oil, daily defense cream,... See more

Company replied

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Company details

  1. Gift Shop

Written by the company

Inspired by the latest innovative floral technology, Pearl de Flore is the perfect one-stop-shop for anyone looking for that unique and luxurious gift of preserved roses. We consider ourselves to be a combination between a self-care and a lifestyle company.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

482 reviews

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1-star

Replied to 9% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars

Great products

I really like the products and getting a free product was great! I emailed a question and have not received a response so I rated you a 4 instead of 5.

October 21, 2025
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Rated 5 out of 5 stars

The Pearl de Flores products are silky…

The Pearl de Flores products are silky soft and leave my skin hydrated and silky soft as well. The fragrance is subtle and only noticed at application but it is a wonderful surprise. My only complaint is that I have had great difficulty in contacting customer service. I have never received a return call, text, or email and it’s frustrating because I do not live in a large city with multiple resources. I only have the listed customer service address and get an answering machine.

October 22, 2025
Unprompted review
Pearl De Flore logo

Reply from Pearl De Flore

We’re so glad to hear that you’re enjoying the Pearl de Flore products and that they leave your skin feeling soft and hydrated! 💕

We’re truly sorry to hear about the difficulty you’ve experienced in reaching customer service. I’m not sure which contact you tried, but we’re always available at support@pearldeflore.com
. Please reach out to me there, and I’ll be happy to personally assist you further.

Rated 5 out of 5 stars

Came across this line quite by…

Came across this line quite by accident. Have been using the Defense Cream and the Emulsion Cleaner for 3 months now. Both have a noticable effect on my skin (I am 69 years old). Smoother and added radiance. The defense cream is also very effective on my Decolletage. Would not hesitate to recommend especially for aging skincare.

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Wow this antiwrinkle product is amazing!

Wow this antiwrinkle product is beautiful, I tried a similar product probably 10 years ago, and it wasn't very good as it would crystallize on your skin.
This one I am happy to say does not. It is magic for those days when you are going somewhere special and your under eyes need a lift ✨️
Pearl De Flore products are gorgeous on your skin. I love the vitamins c moisturizer, is is a beautiful smooth base for your foundation to go on.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

The store manager Taliana was and still…

The store manager Taliana was and still continues to be amazing. She answers all my questions. She was a complete delight to work with in the store and continues to do so online. These products are high quality and I am definitely noticing a difference.

September 13, 2025
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Rated 3 out of 5 stars

High pressure sales

High pressure sales , especially when sent through to the 10 minute wrinkle procedure? Half an hour later and pressure to buy a gadget at 1500 dollars then 850 dollars. When I said no, having already bought 200 dollars worth of goods, we were virtually kicked out by Talia!

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Would give a ZERO if the site allowed

Would give a ZERO if the site allowed. KEEP AWAY from this company. We purchased at the Venetian in Las Vegas and had a bad reaction just days before son’s wedding. The product we purchased was unopened so went back to shop to seek a refund. Got a first class run around saying we had to contact customer services, who do not answer your phone calls. Even tried the concierge in the resort and he got no where at all. Obviously they know most of the mugs they get in are there for a short time and haven’t got the resources to fight this while on holiday. So to sum up, couldn’t apply make up before sons wedding, couldn’t get a satisfactory response (well no response at all) from the customer services number. Shop unhelpful in the extreme no customer service skills. They would be out of business in Europe. Absolutely disgusted. Wish I could actual write what I want but I have standards unlike this company.

September 25, 2025
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Rated 5 out of 5 stars

Great results

Great product. I purchased the noir treatment syringe eye cream. Once applied you can see and feel the effects almost instantly. I was very sceptical about this, having tried many creams previously but was genuinely surprised and pleased with the results. I have very sensitive skin and generally have some form of allergic reaction to most things but so far so good with this treatment. It’s not cheap but it does work.

August 23, 2025
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Rated 5 out of 5 stars

Smooth products

Smooth products. Vit C serum absorbs easily. Cleanser only requires a small amount to get face, neck, and chest - much smaller amount than other products I have tried. The moisturizer is light enough that it doesn't feel heavy and I don't have to wait long before it is absorbed and I can put on makeup if I want.

July 21, 2025
Unprompted review

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