GPS Dog Fence Reviews 6

If Zero stars was an available option I would go with it. They send you products that do not work, then when you try to return they ask for 25% restocking charge and keep promising to send shipping label but never do. Seems like a Chinese outfit that is conducting fraudulent business.

I bought the two pack of the pro and they never sync properly to the boundaries. Shipping took forever because they were out of the green band and wanted to send two pinks. I spent hours walking the perimeter trying to get them to work and they would go off +/- 40 yards in either direction. Talking to customer service is an absolute joke. Countless emails asking for a return and they just keep telling me the same advice that doesn't work. The icing on the cake is that I told them I bought two collars with training mode and can hardly even get one collar to connect and their response was to connect to the second collar with a adifferent cell phone. So $650 later and they ignore your return request and tell you to buy another cell phone so the collar can not work that phone either. One randomly shocked the dog in the middle of the yard. They also require a 25% restocking fee for a product that doesn't work.

Sucks.
Ordered in mid-June and took a while to arrive. They sent the incorrect charging cord, so we had to take photos, email back and forth, then wait again for the correct cord to arrive. Mind you, the 30-day return clock is ticking. We tried several times to get the GPS set up but it lost connection frequently. Did some trouble-shooting to no avail. Requested a return which prompted more silly photo requests and emails back and forth. End result was that we are now outside the 30-day return, so per their policy, they cannot accept a return. Run! Dont walk!

This company is ripping off the public. Their customer service is responsive but can't fix anything...they won't address the real issue that a customer has. Their return policy is very strict and setup so that a customer can never get their money back. At the most a customer will only get 75% of their money back if any at all. They me the "run-a-round" on every issue/problem I had.

DO NOT buy this product. It is HEAVY and VERY BULKY and your poor dogs will absolutely hate wearing it. Their customer service is horrible and condescending. Be sure to read the fine print about their refund policy requiring a 25% restocking fee!

DONT BUY from this "company" !! I ordered 2 collars on the 13rd of December - haven´t received them and NO refunding!!