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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of service provided, highlighting the efficiency and professionalism of the staff. People appreciate the convenient location, especially its proximity to the airport, making it a practical choice for travelers. The booking process is also frequently mentioned as easy and straightforward. Consumers are particularly pleased with the promptness and reliability of the service. The price point is seen as competitive, offering excellent value. Overall, reviewers express strong satisfaction with the company's commitment to providing a seamless and positive experience from start to finish.

Based on these reviews

Rated 5 out of 5 stars
Verified

We have used ParkinGo Malpensa several times, and find them very reliable. Leaving and picking up the car is easy and fast, and so is also the transportation to and from the airport. The possibility o... See more

Company replied

Rated 5 out of 5 stars
Verified

Es hat alles wunderbar geklappt. Das Personal war freundlich und die Lademöglichkeit für E-Autos finde ich zeitgemäss und praktisch. Absolut empfehlenswert! Es war das erste Mal, dass ich dort war... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm giving it 4 stars because the road leading up to the airport, the last 200 meters, is very bad. They should fix it, as there are many, and quite large, potholes. The service is excellent, and... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to book, convenient location near Cagliari airport, fast & frequent pick up & drop off & friendly staff. Can highly recommend.

Company replied

Rated 5 out of 5 stars
Verified

Sempre efficientissimi, puntuali con navetta pronta ad aspettarci Consiglio di utilizzare ParkingGo

Company replied

Rated 5 out of 5 stars
Verified

Liscio dalle inizio alle fine . smooth from the start to the finish well run and precise

Company replied

Rated 5 out of 5 stars
Verified

Fast pick up after arrival and then quick & easy to get the parked car & depart.

Company replied

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Company details

  1. Parking Lot
  2. Airport Shuttle Service
  3. Parking Garage

About ParkinGO

Written by the company

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ParkinGO è il primo network di parcheggi in Europa, fondato e gestito interamente in Italia.

ParkinGO Group è una società di servizi dedicati alla mobilità con 80 location attive in Italia ed in Spagna, Francia, Germania, Svizzera, Austria, Belgio e Portogallo. Oggi è leader nel mercato dei parcheggi aeroportuali off-airport a lunga sosta.

Si sa, chi viaggia vuole sempre stare tranquillo ed evitare inconvenienti. Per questo motivo ParkinGO offre un’ampia scelta di parcheggi, coperti e scoperti, e servizi extra con i quali arricchire la propria sosta (lavaggio auto, car valet, ricarica elettrica e tanti altri).

Scegliere il Gruppo ParkinGO vuol dire scegliere la sicurezza di affidare la propria auto a personale specializzato con esperienza pluriennale nel mondo dell’automotive. Infatti, circa 3 milioni di clienti ogni anno scelgono ParkinGO per iniziare al meglio il proprio viaggio.

Scegliere il Gruppo ParkinGO vuol dire scegliere la sicurezza di affidare la propria auto a personale specializzato con esperienza pluriennale nel mondo dell’automotive. Infatti, circa 3 milioni di clienti ogni anno scelgono ParkinGO per iniziare al meglio il proprio viaggio.

Negli anni la realtà aziendale di ParkinGO è cresciuta ininterrottamente fino a raggiungere un importante posizionamento di mercato che difficilmente ha eguali.
Oggi fanno parte di ParkinGO Group diversi brand tra cui Fast Parking, ParkToAir e RentSmart24 l'autonoleggio di ParkinGO.


Vuoi saperne di più sul mondo ParkinGO? 🚗


PRENOTA SU PARKINGO

SCARICA L'APP

Perché ParkinGO:

  • Convenienza: ParkinGO ti propone solo le migliori offerte di parcheggio per rapporto qualità/prezzo;
  • Facilità: prenota il tuo parcheggio in modo smart in pochi semplici click dal PC o da smartphone;
  • Sempre aperti: 24 ore su 24, 365 giorni l'anno a tua disposizione per garantirti la migliore esperienza di viaggio.


SCOPRI TUTTE LE SEDI

Parcheggia i tuoi veicoli

Auto
AUTO
Moto
MOTO
Furgoni
FURGONI
Camper
CAMPER


Nei migliori parcheggi per aeroporti, porti e stazioni, alle migliori condizioni e con i comfort che cerchi.


SERVIZIO NAVETTA INCLUSO
ASSICURAZIONE FURTO INCENDIO
VIDEOSORVEGLIANZA ATTIVA H24
ASSISTENZA CLIENTI DEDICATA DALL’ITALIA

In ParkinGO abbiamo come obiettivo quello di rendere la mobilità, ed in particolare il parcheggio, sempre più facile e smart. Grazie alla creazione di una rete di parcheggi chi viaggia ha l’opportunità di spostarsi in maniera meno stressante, più economica e sostenibile.



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Contact info


4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Horrible.

Horrible.

Please don’t take this company. they are thieves. Marco kept the bag that my son forgot with his comforter and his toys. he is 4 years old. it’s horrible to do that!

October 19, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Smooth parking in Malpensa Airport

We have used ParkinGo Malpensa several times, and find them very reliable. Leaving and picking up the car is easy and fast, and so is also the transportation to and from the airport. The possibility of getting the car back clean and neat is a good offer. Nice staff and good service.

September 24, 2025
ParkinGO logo

Reply from ParkinGO

Dear Nina,
thank you for your feedback.
We look forward to seeing you on your next stop.
The ParkinGO Team

Rated 2 out of 5 stars

+10 euro in Cologne Airport

The parking Rules are - number of people exceeding 4 person states 10 euro per person. At the parking the rule changes to 10 euro additional to the driver.is 10 euro.

Parking value is only the money, otherwise parking in the airport is always better. So you're looking for a lowest price. If your price increased 20-30% when you are in a rush it is cheating. The others clearly stated for +10 euro and were cheaper at the end. Please consider.

October 2, 2025
Unprompted review
ParkinGO logo

Reply from ParkinGO

Dear Customer,
Thank you for bringing this to our attention. Our customer care team will contact you shortly to better understand the details and resolve the issue.

We are committed to handling every report with care and transparency.

Best regards,
The ParkinGO Team

Rated 1 out of 5 stars

Don’t trust the good reviews!!

Don’t trust the good reviews!!
Stay away from here!!

We booked a car and informed them about our flightdetails. When the flight was delayed with half an hour we had Tobias 30 euros extra!!! What a crooks.
Stay away as far as possible

September 27, 2025
Unprompted review
ParkinGO logo

Reply from ParkinGO

Dear Alex,
We would like to inform you that your feedback appears to refer to a car rental service, not to the ParkinGO parking service.
We kindly suggest you address your complaint directly to the rental provider, who will be able to assist you more accurately.
We remain at your disposal for any further clarification.
Best regards,
The ParkinGO Team

Rated 1 out of 5 stars

Rientro da incubo

In English below. Non vi fidate delle recensioni positive perché probabilmente sono fasulle o inserite dalla stessa compagnia. All'andata bene, rientro da incubo. Clienti abbandonati a se stessi a litigare tra loro all'arrivo di una qualsiasi navetta, anche perché arrivano a prelevarti navette di operatori sconosciuti. Se chiami ParkinGo ti attaccano il telefono o non rispondono. I bagagli hanno sballottato per tutto il tragitto perché l'operatore non si è minimamente preoccupato di assicurarli a dovere e quando gliel'ho fatto notare ha risposto che non è sua responsabilità farlo. Attenzione che se vi perdete il cartaceo non vi restituiscono le chiavi dell'auto. Ripresa la macchina c'erano 5 km in più rispetto all'andata e hanno giocato con il navigatore di bordo cambiando tutte le impostazioni. Giudicate voi se vale la pena usufruire di questo "servizio". Settembre 2025
IN ENGLISH
Don't trust the positive reviews because they're probably fake or posted by the company itself. The outbound journey was fine, but the return journey was a nightmare. Customers were left to their own devices, arguing with each other whenever a shuttle arrived, especially since unknown operators would pick them up. If you call ParkinGo, they hang up on you or don't answer. Our bags bounced around the entire trip because the operator didn't bother to secure them properly, and when I pointed this out, he said it wasn't his responsibility. Be careful, if you lose the paper ticket, they won't give you your car keys back. When we got back, we were 5 km further along than on the outbound journey, and they messed with the onboard navigation system, changing all the settings. You be the judge of whether this "service" is worth it.

September 6, 2025
Unprompted review
ParkinGO logo

Reply from ParkinGO

Gentile Sacha,
la ringraziamo per aver condiviso la sua esperienza. Ci dispiace sinceramente per i disagi segnalati.
Per poter approfondire e verificare ogni dettaglio, la invitiamo cortesemente a scriverci all’indirizzo customer.care@parkingo.com, indicando i dettagli della sua prenotazione.

Le assicuriamo che ogni segnalazione viene presa seriamente, con l’obiettivo di migliorare il servizio e tutelare i nostri clienti.

Il team ParkinGO

Rated 1 out of 5 stars

very bad service dont care about the…

very bad service dont care about the customers and make problem from nothing

August 30, 2025
Unprompted review
ParkinGO logo

Reply from ParkinGO

Dear Customer,
We’re sorry to hear this. Please contact us at customer.care@parkingo.com with more details so we can better understand what happened and assist you.

ParkinGO Team

Rated 1 out of 5 stars

We had rent a Fiat X in Bergamo Italië

We had rent a Fiat X in Bergamo Italië. Watch out een you bring back the car! They will try to let you Pay for damage (little spots) that was there already before we pickee up the car. That way they Will try that you have to Pay. But it was allready on the car. We did not sign for this so they took it from our dippossid. The advertice with low prices but at the end they let you Pay extra. Be Shure you make photos of the whole car before you take of.

August 18, 2025
Unprompted review
ParkinGO logo

Reply from ParkinGO

Dear Tamara,
Please note that the matter you reported refers to a car rental service located near the ParkinGO parking facilities.
We kindly invite you to direct your feedback to the relevant rental agency so they can properly review and respond to your report.
Best regards,
The ParkinGO Team

Rated 1 out of 5 stars

What a scam company!

What a scam company!
They have charged us money because they say it wasn’t vacuumed
A car that we had to have filled up with ad blue because they didn’t service it
Who has ever needed to have a car cleaned and vacuumed before you send it back
And because we already had our own gap insurance low and behold we had to pay
Scam scam scam

June 21, 2025
Unprompted review
ParkinGO logo

Reply from ParkinGO

Dear Kathryn,
From the content of your review, it appears that you are referring to a car rental service located near our parking facilities.

We kindly invite you to verify the correct provider so that your feedback can be addressed to the appropriate company.

We remain available for any clarification regarding our parking services.
Team ParkinGO

Rated 5 out of 5 stars

Very positive

Very positive, neat airport and quick connections

June 2, 2025
Unprompted review
ParkinGO logo

Reply from ParkinGO

Gentile Giacomo,
Grazie per la sua recensione.
Alla prossima sosta,
Il Team ParkinGO

Rated 5 out of 5 stars
Verified

Veloci

Veloci, efficienti e gentili.

May 31, 2025
ParkinGO logo

Reply from ParkinGO

Gentile Massimo,
Grazie per la sua recensione.
Alla prossima sosta,
Il Team ParkinGO

Rated 5 out of 5 stars
Verified

Servicio Confiable y Eficiente

I'm giving it 4 stars because the road leading up to the airport, the last 200 meters, is very bad. They should fix it, as there are many, and quite large, potholes.
The service is excellent, and the staff is very friendly and efficient.
We barely waited at the airport; they arrived promptly and on time.
As for the price, it's one of the best parking options.
We recommend this company!

May 16, 2025
ParkinGO logo

Reply from ParkinGO

Dear Anabella,
Thank you for your review.
See you next time,
The ParkinGO Team

Rated 5 out of 5 stars
Verified

Good all round experience

Easy to book, convenient location near Cagliari airport, fast & frequent pick up & drop off & friendly staff. Can highly recommend.

May 12, 2025
ParkinGO logo

Reply from ParkinGO

Gentile Alistair,
Grazie per la sua recensione.
Alla prossima sosta,
Il Team ParkinGO

Rated 5 out of 5 stars
Verified

All perfect.

All perfect.

April 11, 2025
ParkinGO logo

Reply from ParkinGO

Gentile Daniele,
Grazie per la sua recensione.
Alla prossima sosta,
il Team ParkinGO

Rated 5 out of 5 stars
Verified

TOP 👌🏽👍🏽👌🏽

Es hat alles wunderbar geklappt. Das Personal war freundlich und die Lademöglichkeit für E-Autos finde ich zeitgemäss und praktisch. Absolut empfehlenswert! Es war das erste Mal, dass ich dort war und sicher nicht das letzte Mal.

It all worked out wonderfully. The staff was friendly and the charging option for electric cars I think is contemporary and practical. Absolutely recommended! It was the first time I was there and certainly not the last time.

Tutto ha funzionato meravigliosamente. Il personale era cordiale e l'opzione di ricarica per le auto elettriche penso sia contemporanea e pratica. Assolutamente consigliato! Era la prima volta che ero lì e certamente non l'ultima volta.

January 28, 2025
ParkinGO logo

Reply from ParkinGO

Gentile Michele,
grazie per il suo feedback, la aspettiamo alla prossima sosta.
Il team ParkinGO

Rated 5 out of 5 stars
Verified

Great service

Great service, great staff!

December 30, 2024
ParkinGO logo

Reply from ParkinGO

Dear Lamberto,
Thanks for your feedback.
See you next time,
The ParkinGO Team

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