Paying for the parking space was very easy, didn't take any time, and prices are low compared to others, there's instructions on how to pay on ever parking space. Once you paid an email will follow... See more
Company replied
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Paying for the parking space was very easy, didn't take any time, and prices are low compared to others, there's instructions on how to pay on ever parking space. Once you paid an email will follow... See more
Company replied
Scanning and paying was okay, but they didn’t even ask what parking spot we parked in. I didn’t like that even though I entered my license plate #. Also there shouldn’t be a service fee, the parking a... See more
Company replied
Your process was cumbersome, annoying — and expensive! I spent $10.00 for nothing (a very short visit: not much of a Richmond highlight). The Passport app works much better and allows for graduated r... See more
Company replied
Getting a pre-paid parking spot at this lot was very easy. Input date, start time, end time, license plate and pay. I didn't need to take time making a payment at the kiosk when I got there, and I don... See more
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
1200 E BYRD STREET, 23219, RICHMOND, VA, United States
Replied to 0% of negative reviews
Typically replies within 1 month
Parking was not well marked, it was not clear ti me that we even parked in the correct place.
Getting a pre-paid parking spot at this lot was very easy. Input date, start time, end time, license plate and pay. I didn't need to take time making a payment at the kiosk when I got there, and I don't have a "smart" phone so I can't pay through a phone app. Being able to pay ahead of time and print the pass at home was convenient, too.
Reply from Parking.com - REYNOLDS LOT
First I tried the app, then just scan the qr code. Finally was able to pay. Wanted to extend, but the app, nor the link in the text message would allow me to do that. Finally went to the web address and could extend my stay. Worked hard to give you more money
Reply from Parking.com - REYNOLDS LOT
Reply from Parking.com - REYNOLDS LOT
I was charged more than the listed price. In addition, you provide no service, but reap funds from public resources that should never be privatized in the first place. Your company should not exist, and I hope it burns to the ground. Cheers.
Reply from Parking.com - REYNOLDS LOT
Reply from Parking.com - REYNOLDS LOT
Quick and easy to set up payment. Seamless, user friendly platform. Very simple, as it should be. Great job!
Reply from Parking.com - REYNOLDS LOT
Reply from Parking.com - REYNOLDS LOT
Multiple cards didn’t work. Everything was flat rate so why pick hour
Reply from Parking.com - REYNOLDS LOT
The website to pay was not user friendly. First it took our info but kept freezing and we had to start over. The process took over 30 TO PayFOR PARKING!!!
it it had just been a issue with mine maybe a user error but my sister was also using the same lot and had the same experience. It should not be that hard to pay to park. VERY FRUSTRATING AND DISAPPOINTING
Reply from Parking.com - REYNOLDS LOT
Directions for use for out of town er was very confusing. I wanted 2 hours and was evidently 2 days for $20+. I didn't want to mess with it any longer so I just left it after several attemps.
Reply from Parking.com - REYNOLDS LOT
Reply from Parking.com - REYNOLDS LOT
Good experience when I called the number. The women I spoke with was fantastic.
Reply from Parking.com - REYNOLDS LOT
Added a $0.99 fee to the service and it was the only way to pay - yet the sign said parking was $10.00. Really annoyed at the bait and switch. Why can't the fee be part of the payment?
Also - don't like having to download an app in a parking lot - uses my limited data. Fine for someone who parks in a particular place regularly. Enough to make you never want to go down town.
Reply from Parking.com - REYNOLDS LOT
Easy and quick to use. I got a reminder text near the end of the parking time with an opportunity to lengthen the time if needed.
Reply from Parking.com - REYNOLDS LOT
I think it’s ridiculous you have to pay $10 for no matter how long you stay even if it’s just for an hour! Highway robbery
Reply from Parking.com - REYNOLDS LOT
Was confusing about end time. Made me wonder if a check out was needed, but could find no way to do that
Reply from Parking.com - REYNOLDS LOT
Reply from Parking.com - REYNOLDS LOT
The reminder to add more money was great!! Large parking spaces- well lit area
Reply from Parking.com - REYNOLDS LOT
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