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Company details

  1. Telecommunications Service Provider
  2. Mailing Service
  3. Phone and Internet Service
  4. Telemarketing Service
  5. Telephone Company

Written by the company

Parachute is a reliable mass text and bulk email messaging service that combines the versatility of texting and emails into one single platform. Send and receive mass texts, single texts and picture messages from any smartphone, tablet or computer. With a RISK FREE 7 DAY TRIAL, you can get a dedicated number for only $5/month with no setup fees and cancel anytime. Whether it’s 5 or 500,000 messages, you can use Parachute to send & receive text messages from anywhere. Made in the USA with offices in Chicago, we understand that downtime is unacceptable, especially when it comes to your business. Security, reliability, transparency and integrity are more than just empty promises to us, and our engineering team constantly monitors the Parachute systems around the clock to ensure you can consistently send and receive messages when it matters most. Unlike most services that only offer mass texting or mass emails, you can send SMS, MMS and emails with Parachute, all from the same page at the same time, from anywhere in the world. And if your subscribers reply to your mass text messages, you can reply directly with private 2-way conversation texting, powered by your dedicated Parachute phone number. Parachute is here to help you succeed, not nickel and dime you for extra features that should already be included. We never charge for inbound text messages and you can send unlimited photos with your texts and email messages for free. Built for scalability, all Parachute accounts also include unlimited keywords and subscribers so that you only pay for what you need. From Toronto to Tokyo and everywhere in between, you can send and receive messages in over 200 supported countries with some of the industry’s lowest international texting rates. And with no long-term contracts, instant account activation and our 100% Refund Guarantee, you can sign up with confidence to try Parachute risk-free for a full 7 days.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3 reviews

5-star
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1-star


Rated 1 out of 5 stars

I subscribed to this service and didn't…

I subscribed to this service and didn't realize that I would have to manually enter every contact that I want to message. That is right! They have no way to import your current customers. You have to enter each customer, one at a time. And I did contact customer support and they said that I can't upload my customer list. Very time consuming entering one customer at a time considering that I have over 3k contacts. Seems like you should have a bulk upload and then ask you clients to opt in but there is no option for that. Support said that I would have to enter each customer one at a time.

May 11, 2022
Unprompted review
Parachute Text logo

Reply from Parachute Text

Hello Rick, we're sorry for any inconvenience this may have caused and wish you would have contacted our support team earlier! Unfortunately, as a result of recent spammers and system abuse, to protect the integrity of our systems and message delivery rates for all customers, subscribers that receive mass texts or mass email messages sent from Parachute must first opt-in to give their permission. Your subscribers only need to opt-in once and the process is as simple as sending a single text message. If you already have a list of current customers, simply let them know about your new text message keyword(s) and dedicated Parachute number. If you have a social media following like Instagram, Twitter, Facebook slash Meta, or any other social connections – it’s easy to send a quick message with your dedicated number and new keyword to sign up. When you need to send mass texts or mass emails, select any keyword you've created and any contacts subscribed to each specific keyword will receive that mass text or mass email! If you have any additional questions or comments, you can always reach us at Help@ParachuteText.com - Wishing you all the best!

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Rated 5 out of 5 stars

This team is great!!

This team is great. There was an error with my payment and an IT issue that happened all at once. That caused my account to be closed and deleted, but when I contacted support and explained the issue, they worked with me for Days to solve the issue. Now I have my account back, my number and subscribers still in tact, and confidence that this team will do what is right even when it takes a lot of effort. The platform has been a game changer for my team of church volunteers and youth group.

February 2, 2022
Unprompted review
Parachute Text logo

Reply from Parachute Text

Jonathan, we greatly appreciate your feedback and comments. We strive to provide the best customer service in the industry and that's a guarantee! You can always reach us at Help@ParachuteText.com if you ever have any questions or need anything. All the best!

Rated 5 out of 5 stars

I highly recommend Parachute…

I highly recommend Parachute for bulk messaging. The service is easy to use and it allows me to stay in touch with my subscribers in real time. Their customer service is awesome as well - they always respond super quick! Thank you!

February 2, 2022
Unprompted review
Parachute Text logo

Reply from Parachute Text

Thank you Charlotte! We truly appreciate your positive feedback and review. If you ever need anything in the future simply contact us at Help@ParachuteText.com - Wishing you all the best!

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