One World Travels & Tours Reviews 148

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting the booking process as simple and quick. Consumers appreciate the staff's patience and helpfulness in accommodating their needs, with many specifically mentioning how agents went above and beyond to find the best deals and tailor holiday packages to their preferences. People also value the competitive prices and the ease of arranging payment plans. Reviewers express satisfaction with various aspects of their holidays, including city breaks and trips to Disneyland Paris. The positive sentiment extends to the staff's responsiveness and willingness to address queries promptly, even outside of regular hours, ensuring a smooth and stress-free experience for consumers.

Based on these reviews

Rated 5 out of 5 stars

The service I received from Richard was spot on, very professional with no pressure at all from him, a very polite guy! He did find a package city break to Poland for me at a very reasonable cost,... See more

Rated 5 out of 5 stars

I have booked my first holiday with one world travels and I must say I’m very happy with the support and assistance of (Paul Evans) I just put my information in as me and my family were wanting a t... See more

Rated 5 out of 5 stars

Great service from start to finish on booking my break to Poland, was quick to contact me, was very pleasant and nothing was an issue, Ethan Stanley you are a credit to one world travel and tours, 10... See more

Rated 5 out of 5 stars

Richard was very patient with me and helped with everything I have asked a booking my dream holiday with my sister thank you would recommend them

Rated 5 out of 5 stars

Booked my trop last week and found them very helpful nothing too much trouble (Ethan Stanley) big thankyou would highly recommend.

Rated 5 out of 5 stars

I have had such a good experience booking our Disney Paris family and friends holiday. Kevin Walker, the company Rep was very patient and not pushy throughout the whole booking experience. He was... See more

Rated 5 out of 5 stars

So I was just scrolling through Facebook and one world travels & tours pops up. So I decided to get more info and to be totally honest was sceptical of this company. So I checked it out and it was leg... See more

Rated 5 out of 5 stars

Paul Evans was my booking advisor & after being a little fussy for our first family trip to Paris & not being knowledgeable myself. He helped me find the perfect place to stay & also went out of his w... See more

Company replied

Rated 5 out of 5 stars

So lovely to come across Richard Declan through a friend was looking for a budget holiday to Paris with the kids he made it possible by searching and searching till he found a suitable one for my budg... See more

Rated 5 out of 5 stars

Tony was the person who managed our booking for Disneyland Paris in September 2025. Tony was very quick at answering any concerns or questions I had about the process. It was pretty straight forward a... See more

Rated 5 out of 5 stars

We have just booked a surprise trip to Disneyland for our son with the help from Tony !! Told him what we wanted and he returned with a couple of choices, after a couple of chats we got to the perfec... See more

Rated 5 out of 5 stars

Emma langridge has helped us and took all the stress of worrying away! Any questions are answered promptly. Although we haven’t gone on holiday yet the initial booking payment plans and holiday packag... See more

Company replied

Rated 5 out of 5 stars

Booked our second trip to krackow with one world travels , and have to say it’s very easy competitive prices ! Dealt with a lovely sales /customer service contact called Tony who assisted in every asp... See more

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Rated 5 out of 5 stars

I booked through Kevin Walker for Disneyland, Paris 2026. The price was much less than other travel agency’s. I was quite apprehensive to book as I’ve never booked through Facebook before however I de... See more

Rated 5 out of 5 stars

Just booked a trip to Disneyland with Tony. He was so helpful and had no issues with the multiple changes to the quote. Nothing was an issue and he was very quick at getting back to me. The prices... See more

Rated 5 out of 5 stars

We booked Disney land Paris through Kevin Walker and it has been an amazing experience. Nothing was too much trouble and he found us the best deal suited to the dates and requirements we had. Would 10... See more

Rated 5 out of 5 stars

Highly recommended I can’t thank enough for the great service of Shannon Grace. We booked Disney Paris holiday for our 7 years daughter for her birthday 🎁 Full package-flight, hotel and vouch... See more

Rated 5 out of 5 stars

Richard Declan was our agent who arranged our 3 night break in Disneyland Paris. I don't think I have ever booked a holiday so easy and stress free. We are a party of 6, with 3 generations so needed... See more

Rated 5 out of 5 stars

Josh White made booking Krakow Poland trip less stressful then I could imagine. He answered any questions I had, made countless amendments to the quote before I put the deposit down and is still answe... See more

Rated 5 out of 5 stars

We’ve just booked Disney land through Shannon grace. The first time I’ve booked with this company and she made it so much easier, grace was really helpful and nothing was to much trouble and helped us... See more

Rated 5 out of 5 stars

Aiden has been organising a trip to Krakow for our group of 14 including flights, airport transfers, accommodation and auschwitz trip. He has been very patient, courteous and guided us well. I... See more

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Rated 5 out of 5 stars

Richard Declan could not have done more! Being a working grandmother and booking as a surprise for my daughter and granddaughter he was so attentive and reassuring when booking and made the process... See more

Rated 5 out of 5 stars

Fantastic customer service from start to finish. There was no rush, no feeling forced into anything or pressured. Josh knew exactly what he was doing and made the whole process simple and quick. Josh... See more

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Rated 5 out of 5 stars

We commented on a Facebook post about a Disneyland Paris deal and we were contacted back really quickly. The man helping us with our enquiry was called Kevin. He couldn't do enough for us. When we... See more

Company replied

Rated 5 out of 5 stars

Paul Evans has been my agent from the get go! Amazing service and very patient as he waited whilst I had a look and a think about the best option! Taking my daughter to Disneyland Paris next year and... See more

Rated 5 out of 5 stars

I had the most pleasant booking experience with Tony at One World Travels and Tours to a Thailand trip. It’s always scary to book something via a WhatsApp group where you’re not actually speaking t... See more

Rated 5 out of 5 stars

We found Shannon Grace to be very helpful and patient in dealing with us due to the way we booked the holiday answering or meany questions and inquiries with patience and fast response. Shannon mad... See more

Rated 5 out of 5 stars

I recently booked a trip to Disneyland Paris with the help of Emma Langridge, and I couldn’t be happier with the service she provided. I’ll admit I was a bit of a nightmare client at times, making lit... See more

Rated 5 out of 5 stars

Josh White has proved to be an excellent provider of high quality service. He has organised a large group trip and made several adjustments as required. We are looking forward to a 4 night city break... See more

Company replied

Rated 5 out of 5 stars

I wanted a trip to Krakow, but had very specific needs on dates, airport and location in Krakow. Richard Declan worked tirelessly over a couple of days, offering me lots of different options, until my... See more

Company replied

Rated 5 out of 5 stars

I had been looking around for a while to find a good deal on Disneyland paris. I came apon one world travel and tours through Facebook and after speaking to Ethan Stanley, Who was fantastic in accommo... See more

Company replied

Rated 5 out of 5 stars

Shannon Grace was absolutely amazing. This lady went above and beyond to get me everything I wanted. Shannon was polite,helpful and nothing was too much trouble. I would have no problem recommending S... See more

Rated 5 out of 5 stars

Wanted a midweek break but wasn't sure where to go Tony was really helpful suggesting various places , all at good prices Would highly recommend one world travels , and Tony went above and beyond fo... See more

Rated 4 out of 5 stars

Shannon Grace was the lady I dealt with with my booking. I had some issues finding a suitable date and price I wished to pay due to it being a gift. Shannon was on the case immediately and sent me... See more

Rated 5 out of 5 stars

Richard Declan my agent who helped me book my first trip to Disneyland Paris with ease. He was very quick and responsive to any off my questions and give me a great deal. I am looking forward to takin... See more

Rated 5 out of 5 stars

I booked a trip to Poland for myself and my husband. At the last minute friends decided to join. Emma langridge went above and beyond to make adjustments to our bookings in order to accommodate extra... See more

Rated 5 out of 5 stars

Was being advised by Richard, he was extremely knowledgeable and helped me all the way through all the stages

Rated 5 out of 5 stars

We dealt with Emma Langridge who was really helpful throughout our experience. She checked all availability to our requirements and we had a fantastic holiday, all well arranged and went smoothly. Wou... See more

Rated 5 out of 5 stars

Shannon Grace, my assistant was quick & very helpful. She explored every option I suggested & I believe she delivered the best deal for me

Rated 5 out of 5 stars

emma langridge couldn’t help enough, there wasn’t anything that was too much trouble and she catered to all my needs that i wanted getting the best deal. thank you

Rated 5 out of 5 stars

Richard was very helpful and very well mannered will definitely be contacting again about holidays

Rated 5 out of 5 stars

Great service from Richard who priced up a holiday to Thailand. He went above and beyond to make adjustments to the itinerary and I would definitely recommend him to others looking for a bespoke holid... See more

Rated 5 out of 5 stars

My advisor, Kevin Walker helped me every step of the way for my booking, he was always available and responsive to every query I had, thoroughly brilliant service

Rated 5 out of 5 stars

Richard Declan was my agent who dealed with me.He is so professional and when I got quiries about my trip,he reply me straight away.I would recommend him to anyone. Great service ,trustworthy travel a... See more

Rated 5 out of 5 stars

I booked a trip to Disneyland Paris and asked for a family-friendly hotel rather than just the cheapest option. We went with the Explorers hotel. They were so accommodating and really listened to wh... See more

Rated 5 out of 5 stars

The service has been amazing! Emma Langridge was so helpful and so patient, answered all my queries within a few minutes any carried out any changes that I needed, she made the booking process for our... See more

Rated 5 out of 5 stars

I recently booked my flights from Dublin to South Africa through One World Travels & Tours, and I couldn't be happier with the service I received. Tony Benton was absolutely amazing—friendly, help... See more

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Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Flights Search Site
  4. Tour Agency
  5. Tour Operator
  6. Travel Aggregator

Written by the company

🌍 One World Travels And Tours – Your Trusted UK Travel Partner ✈️ One World Flights – Delivering the best airfare deals worldwide, with expert consultants ensuring seamless bookings and smooth journeys. 🧳 One World Travels & Tours – Crafting unforgettable global adventures, from guided tours to tailored itineraries, designed for comfort, safety, and satisfaction. 🇵🇭 One World Lakbay – Our very own Philippines based travel company, with friendly Tagalog-speaking agents ready to assist you. Whether you're traveling to or from the Philippines, we offer personalized service and local expertise to make your journey effortless and enjoyable. With dedicated teams across Flights, Tours, and Lakbay, we take care of every detail so you can travel stress-free. At One world, your destination is our commitment. Part of OWT Group Ltd


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Euro Disney trip 5 star

Emma langridge was the agent I used to book a 4 day euro Disney trip. She answered all questions, gave the best price and promptly sent paperwork for the holiday. Via email and wattsapp. Flight times were great, Disneyland B&b was great cheap accommodation. The park passes were included in the price.
Would highly recommend and will definitely be using this company again. Thankyou

September 10, 2025
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Rated 5 out of 5 stars

Poland query The service I received from Richard was…

The service I received from Richard was spot on, very professional with no pressure at all from him, a very polite guy!
He did find a package city break to Poland for me at a very reasonable cost, however my plans changed & I had to decline
I’d certainly recommend this company & will hopefully get him next time I’m looking to book anything
Many thanks

September 27, 2025
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Rated 5 out of 5 stars

Richard

Richard was very helpful and very well mannered will definitely be contacting again about holidays

September 10, 2025
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Rated 5 out of 5 stars

I have booked my first holiday with one…

I have booked my first holiday with one world travels and I must say I’m very happy with the support and assistance of (Paul Evans) I just put my information in as me and my family were wanting a trip to Disney next year and I thought it probably wouldn’t happen but it was written out so well and I’m looking forward to my holiday next year, it’s good to have something to look forward too.
If all goes as well as it has so far will definitely book with Paul and one world travels again for future holidays.

-Eve M

September 22, 2025
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Rated 5 out of 5 stars

Great service from Richard who priced…

Great service from Richard who priced up a holiday to Thailand. He went above and beyond to make adjustments to the itinerary and I would definitely recommend him to others looking for a bespoke holiday.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Dream holiday

So I was just scrolling through Facebook and one world travels & tours pops up. So I decided to get more info and to be totally honest was sceptical of this company. So I checked it out and it was legit. So I decided on booking a holiday to Thailand. Totally spontaneous decision! It was Shannon who assisted me through the whole process and it was a very easy process! Shannon sent me all the info via WhatsApp and literally within minutes was booked! And not only that she will be there to assist me with everything leading up to departure and during the trip. So I feel safe in the knowledge that if any difficulties should pop up during the holiday then I will have help but I’m sure it won’t come to that! Also the fact that you can pay in monthly instalments is brilliant as I would never have been able to book this trip if I had to pay upfront. So definitely recommend this company..😄

September 19, 2025
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Rated 5 out of 5 stars

I have had such a good experience…

I have had such a good experience booking our Disney Paris family and friends holiday.

Kevin Walker, the company Rep was very patient and not pushy throughout the whole booking experience. He was happy to accommodate my group’s varying needs and honest where required.
I would highly recommend.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasant booking experience.

I had the most pleasant booking experience with Tony at One World Travels and Tours to a Thailand trip. It’s always scary to book something via a WhatsApp group where you’re not actually speaking to someone but Tony was very professional and answered any questions I had. He was very patient with me because I have not booked a holiday myself having always left that job to my husband. I originally had 5 people on our booking which later reduced to 4 which must have caused him hassle but he made no indication this was the case. He answered any questions I had no matter how small which put my mind at rest. I was regulating sent updates of emails with final details but then when they needed to be updated again annotated email would be sent by Tony. His instructions were clear and I was able to understand what was expected of me.
I paid my deposit and then was sent a schedule of the next few payments over the metres months so there is no confusion. I have been sent the vouchers for each hotel we will er as host. I have been sent the flight schedules from UK to Thailand so we know timings and who we are flying with.
Overall a very good experience booking this trip made easier by having a very human at the ‘other end’ so thank you Tony.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Paul Evans has been my agent from the…

Paul Evans has been my agent from the get go! Amazing service and very patient as he waited whilst I had a look and a think about the best option! Taking my daughter to Disneyland Paris next year and got me a great deal ! Can’t wait and thank you Paul :)

September 17, 2025
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Rated 5 out of 5 stars

Can't believe how stress free and easy…

Can't believe how stress free and easy booking my holiday was thanks to Tony he was fantastic and I can't wait to see Thailand next year, super professional, polite, fast and very experienced, thanks again for making my first solo holiday off to a great start.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Emma langridge

Emma langridge had lots of patience while I was sorting arrangements out super service thankyou so much for helping us arrange a memorable experience.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

So lovely to come across Richard Declan…

So lovely to come across Richard Declan through a friend was looking for a budget holiday to Paris with the kids he made it possible by searching and searching till he found a suitable one for my budget. He is so kind and very nice

September 2, 2025
Unprompted review

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