Very patience, understanding and super friendly throughout the whole process. I spoke with Komail first who was so helpful in ensuring I’d get approved. Ahmer was fantastic from the settlement team, h... See more
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Company details
- Non-Bank Financial Service
- Alternative Financial Service
- Car Finance and Loan Company
- Finance Broker
- Loan Agency
Written by the company
OurMoneyMarket provides simple, low-rate, personal loans to help Australians make their next big idea a reality. We provide loans so you can buy a car, go on holiday, renovate your home, consolidate debts, whatever it is that you need. Apply online in minutes and have funds deposited as soon as the next day.
Contact info
Hasn’t replied to negative reviews
The whole process was smooth and fast
The whole process was smooth and fast, great experience, Jamie helped with the final settlement and was super clear and helpful!
It is reliable and quick in doing the…
It is reliable and quick in doing the settlement
Highly Recommend
Ahmer and the team make the experience awesome. Super helpful, knowledgeable and easy. Rates and service way better than I’d ever receive with a traditional bank. Highly recommend
Every question I had was answered
Every question I had was answered, and anything I didn't understand Jamie took time to explain to me. He worked around my time frames as I was busy at work.
Simon politely and directly answer all…
Simon politely and directly answer all my inquiriesand helping me through the process..
What a fantastic and professional team.
What a fantastic and professional team.
Jamie in settlement team helped me to finalize my loan within an hour with the best rate possible.
OMM always a pleasure to have a business with you
Highly recommend
Helpful, friendly and made everything easy.
Helpful, friendly and informative. Jen is awesome.
Thank you sooo much
Ahmer was fantastic
Very patience, understanding and super friendly throughout the whole process. I spoke with Komail first who was so helpful in ensuring I’d get approved. Ahmer was fantastic from the settlement team, he was so helpful and really patience while going through the contract with me. OMM made it’s so easy and stress free, I highly recommend them for all your loan needs.
very kind and extremely helpful…
very kind and extremely helpful throughout the whole process great company with ever greater employees
Was very easy to apply
Was very easy to apply, customers service were very fast and did the full application and approval in one day was able to secure a car the same day, look forward to pick up our new car later this week
Extreme lack of knowledge and attention to detail
Just went through so much paperwork with them, signed pre-approval contracts for some loan consolidation and everything was allegedly going forward. Then suddenly I get a call to submit another copy of my driver's license and utility bill to confirm proof of address. While I submit these as I'm on hold on the phone with them. They suddenly come back and say we realize now that the total amount for consolidation goes over our limit.. WHAT??? HOW ARE YOU ONLY REALIZING NOW? You literally just called me for some additional docs to send out the contract after I've already signed pre-approval contract and gave you all my documents. How did every single one of you miss that this was over your "limit" until now??? I'm so confused..
I had 2 loans I wanted to consolidate but they made me add my car loan to it as well since its an asset and would be a security. Sure no worries! But then now they suggest to only consolidate the car loan and one of the loans with a lower interest and leave the higher one as is!! What??? This is not why I went through all this! Unbelievable! Now I'm feeling so uncomfortable that they have every single bit of all my documents... this was ridiculous I'm still in shock..
Very friendly and very professional
Very friendly and an easy, professional process. Aster and Jake were amazing!
Very smooth and easy setup
Very smooth and easy setup, explained extremely well, Jamie my consultant was great, explained everything perfectly and made the whole process stress free
Excellent customer service
Excellent customer service. Jamie listened to my concerns and did as much he could to help me. Would highly recommend Our Money Market to my friends and family.
Great support
Divyanshi was amazing to deal with. Great communication and kept me updated all the way. Extremely helpful
Great except the wait
The level of patience, support and professionalism from the OMM team throughout the entire car loan process should be commended. They got us a great rate and we really felt like the team cared about us getting the car of our dreams. I only docked one star due to the excessive call waiting times. If that could be addressed then OMM service would be flawless. Thanks so much to the team there, will definitely be recommending you to others!
Experience was good at the beginning
Experience was good at the beginning, but hold times are very long. I signed the contract but then was provided with no ETA in terms of funds being dispersed. It has been three days with no contact and follow up emails to confirm.
Absolutely excellent
Absolutely excellent , no mucking around , very professional and went above and beyond to help me with my loan , highly recommended and Jenny was awesome super helpful .
Quick and easy process from start to…
Quick and easy process from start to finish. Jake, Simon and Aster were all professional, friendly and helpful throughout the process. From submitting an enquiry to being approved took only a few hours.
Kind and helpful
Jamie was so helpful and lovely to deal with, answering all my questions and patiently explaining making sure that I understood. I really appreciated his compassionate approach and problem solving skills.
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