Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Shoes extremely comfortable, worth every penny spent. Customer service the best I've encountered!! I bought the oocloog luxe. Not like any other clog. They are so lightweight it's like being baref... See more

Rated 1 out of 5 stars
Verified

I'm not impressed with the shoe quality whatsoever. In less than 24hs I slightly tripped and the strap completely snapped (I am a small woman, it shouldn't have happened).Then I realized that the stra... See more

Rated 5 out of 5 stars
Verified

Thank you for the speedy delivery. I purchased OOFOS for my elderly mother ( 85 yrs) young. She does not understand the meaning of slow down . She suffers from upper chronic back pain. OOfOS h... See more

Rated 5 out of 5 stars
Verified

I first found these amazing flip flops in Port McNeil BC Canada I could not believe how comfortable they were We were headed on our boat to central BCz coast and found them amazing footwear on be... See more

We perform checks on reviews


Company details

  1. Sportwear Manufacturer

Information provided by various external sources

OOFOS shoes are engineered to help you recover faster after a run, workout, or hike. Step into a pair and immediately Feel the OO!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

I absolutely love my OOFOS

I absolutely love my OOFOS! I live in Toronto, Ontario, and first heard about the brand through their marketing rep, Dino. He seems to be at every event, fun run, and demo in the city, and he’s such a great guy. At first, I didn’t buy a pair right away, but after seeing him around so often and hearing so many people rave about OOFOS, I finally decided to try them.

One event in particular sealed the deal…Dino was there, and my friends and I all purchased. We couldn’t be happier. The product is fantastic. Not only have they helped me with my plantar fasciitis and running recovery, but they’ve also become my go-to footwear for simple walks around the neighbourhood or strolling with my dog.

Since then, I’ve even moved into wearing the OOFOS shoes, and I absolutely love them just as much. Dino, you weren’t lying. These really are a game-changer!

August 3, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I phoned customer service to order a…

I phoned customer service to order a pair of slippers for my husband, the price was $164 with promotion 20% off, came to about $135. It advertised order over $99 orders free econo shipping and I asked for free delivery NOT express which is cost $35. Five days later I received an email about computer glitch in their system that affected some orders and prevented them from processed properly, so they re-entered the order and charged me $35 shipping fee, NOT happy, to top it off it cost $15 for return. I’ll never consider buying these shoes again.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

These shoes are terrible

These shoes are terrible! They put blisters on my feet and cut my toes. The return policy is about as painful as these unwearable shoes. Will never purchase again.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a pair of size 9 (mens) Oofos…

I bought a pair of size 9 (mens) Oofos originals a few years back and thought they were the most comfortable flip flops I'd ever had. So I recently bought a second pair in black and they're awesome too. Lots of cushion and comfort. So good I decided to buy a couple more pairs at their online store - one blue and one in grey camo ... again in size 9. Different story this time. They fit small, almost like an 8 and no cushion at all. There's a huge space at the toe and the heel hangs off the back. And no cushion - hard rubber. Can no longer recommend these shoes. Expensive and in my experience very poor quality control. Will look elsewhere in the future.

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

ONLINE ORDER FAILED

In the process of my online order, my computer screen went blank & I did not receive an order # or confirmation from Oofos. But after checking my account, I saw that the payment was debited. I used their email that they have online to find out about my order but no response. There is no phone # listed on the Canadian website. I had to phone the US company to find out the Canadian phone number! In all, it has been a very frustrating experience! Won't order online with them again.

April 4, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

Great for feet but cause some calf pain

Great for feet but cause some calf pain
I have several pairs of both the shoes, clogs and sandals. I'm a chef, the clog style is perfect for the kitchen. The clogs are plastic so if you have sweaty feet, you're going to have to deal with that. Wide feet are awesome for the clogs and sandals - the shoes will squish your toes together a bit. All that said, these are still my go-to shoes for walking and working. Here's the thing - all my family members (my kids, husband and brother) all experience calf pain when we wear our OOFOS products. The shoes are so spongy and feel great on your feet, but maybe it makes our legs compensate to keep our balance? I looked online to see if other users experienced this but nothing jumped out. I still recommend OOFOS, especially the clogs for people who are on their feet all day.

July 9, 2022
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. Bought two pairs of sandals, and loved them, but they were one size too small. Sent them back in the box they came in, and had to pay the shipping myself, which cost $30 from Ontario. I was ok with it, but then they refused the return, saying the one pair that was packaged on top in their box was damaged in transit and became too creased for them to re-sell. So they are mailing them back to me! Definitely would not recommend ordering online because they make the return process expensive and difficult. For expensive high end shoes, they do not offer high end customer service. Would not purchase again.

August 31, 2022
Unprompted review
Rated 2 out of 5 stars

Oofos - Not Worth The Money!

I've always spent good money on Sandals and for many years wore Telic sandals but I thought I would give Oofos a try. Based on the price and shipping charges, I had assumed they would be on par with Telic. Instead, I found Oofos to be soft and spongy and completely lacking support. I told their customer service of my disappointment and they said that I needed to pay for shipping for the return, that there would be a delay in processing the refund and that the sandals needed to be in excellent condition in original packaging (which they were). I don't mind paying top dollar for a product but I would expect much more from a company when a client is disappointed. I will go back to buying Telic for myself and my family.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars
Verified

Love my oofos

Love my oofos. Received the first pair as a gift but were too small. Sent an email and has a return easy peasy. Got my new size and I’m loving them. So comfortable. Great company to deal with. Highly recommend.

January 20, 2021
Advertisement
Rated 4 out of 5 stars
Verified

We love Oofos

We love Oofos, just wish they were more affordable in Canada. Big difference in price/value in the US. Taking advantage of discounted rates in the clerance section helps. Delivery took a few days. Website was easy to order from.

January 19, 2021
Advertisement
Rated 5 out of 5 stars
Verified

5th pair and gave my 12 year old grand…

5th pair and gave my 12 year old grand daughter a pair she loved them so much. Started out wearing them after runs but now wear them every chance I get which is quite often during Pandemic lockdowns in Ontario.

January 11, 2021
Rated 5 out of 5 stars
Verified

OOFOS are amazing!

I bought a pair of OOFOS for my husband for Xmas( I have 2 pair and love these). He is an ultra runner and needed something to wear indoors when not running to cushion and support his feet. He loves these. Never takes then off. Says they are like pillows for the feet!

January 11, 2021
Advertisement
Rated 5 out of 5 stars
Verified

Great shipping timelines!

My order was shipped and received in an expedient manner. Was very pleased with the gifts I chose. Have worn there flip flops for a few years now and am impressed with them. Sure my family with be excited with their gifts. One pair is the slip on shoes and they seem like they will be very nice to wear.

December 5, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look