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Company details

  1. Software Company
  2. Automation Company
  3. Call Center
  4. Telecommunications Service Provider

Written by the company

We believe repetitive conversations should be automated, while high-value conversations are best handled by humans for maximum productivity. OneInbox is a Voice AI platform capable of both automated and manual conversations, providing businesses a single platform to manage all interactions, ultimately increasing revenue and customer satisfaction.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
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Rated 5 out of 5 stars

Review for Oneinbox

We've been incredibly impressed with OneInbox and the capabilities of their voice AI technology. From initial setup to ongoing performance, their platform has been reliable, intuitive, and effective. The voice assistant handles complex workflows with ease and delivers a natural-sounding experience that has significantly improved how we manage inbound and outbound calls.

What really stands out is their responsiveness and willingness to adapt the solution to meet our evolving needs. Their team is knowledgeable, supportive, and always a step ahead when it comes to innovation. OneInbox has played a vital role in helping us deliver better service and streamline our operations.

Highly recommend their team to anyone looking to integrate powerful, conversational voice AI into their business.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

If You’re Serious About Voice AI, Start Here

I run an AI Solutions company, and I’ve been looking to find the best Voice AI product to serve my clients with reliability, flexibility, and quality. I’ve tried lots of tools, but none came close to what OneInbox delivers.

From day one, I’ve been able to onboard multiple clients onto the platform, and not a single one has had issues with voice quality or latency. That’s rare. The voices sound natural and human, with options by gender and age which matters a lot to me and my clients.

What really stands out is how customizable the AI agents are. I’ve built deep integrations tailored to different client use cases, and that’s made a huge difference in the results I deliver. OneInbox gives me the flexibility to create what my clients actually need.

The support has also been nothing short of excellent. I’m directly connected with Abhishek, and the level of attention and care I’ve received has been the best I’ve experienced from any platform. Every question is answered, every issue is addressed fast and thoroughly.

The best AI Voice Agent tool out there

— Vishnu

September 25, 2024
Rated 5 out of 5 stars

A 5 star AI phone support software

What can I say about the brilliance of Oneinbox? I could go on for quite some time. First and foremost, the founder, Abhishek, has been exceptional. He provided unwavering support and assistance while we beta-tested the platform for our company's needs.

The quality of the AI voices is astounding and truly sets Oneinbox apart from other software. There are numerous different-sounding agents to choose from, along with a growing number of languages. My criteria were quite specific: I needed a tool that could handle incoming and outgoing calls, schedule appointments, and answer sales queries. Oneinbox not only met all these needs but exceeded them.

Oneinbox offers a variety of customizable agents to suit different requirements, along with a tool for creating custom prompts. The platform is rich with features, far too many to list comprehensively in a single review. Additionally, Abhishek is very responsive to feature requests and implements them without haste.

Without hesitation, I give Oneinbox a 5-star + rating.

May 15, 2024
Unprompted review
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Rated 5 out of 5 stars

I've been looking for an AI Agent tool…

I've been looking for an AI Agent tool for almost a year. My purpose was for a new SaaS call tracking platform. I accidentally found Oneinbox while deep diving into the agents. I guess luck was on my side for once because I actually connected with the CEO.
I asked a lot of questions, and he was very helpful and courteous. He truly made me feel like he cared that I found the right solution.

I wanted a tool that could answer incoming calls, make outbound calls, make appointments, and answer sales questions. Oneinbox does all that and more.

The first thing that absolutely surprised me was the human-like voices of the agents. They even have them so you can choose a voice by gender and age, like young, middle, and older voices. For me, that was a very big deal. I do not want robotic voices.

They provide a group of different types of agents that you can customize for your specific needs. They also have a tool for creating your own prompts. Honestly, there are so many features that I cannot do justice to all of them.

I've looked at and tested maybe 8-10 tools that promise what Oneinbox already does. I'm very thorough in my research before buying.

One important thing to note is that if you have questions, their response time is the best I've ever experienced.

If I could rate it 10 stars, I would. Oneinbox gets my very highest rating.
Tim P.

June 9, 2024
Unprompted review
Oneinbox AI logo

Reply from Oneinbox AI

Thank you, Tim, for your detailed and positive review. Its really a pleasure for us to serve customers like you. We're thrilled to hear about your great experience with our platform and support team !

Regards
Abhishek Gupta
Co-Founder & CEO

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