We’ve had a very negative experience working with this company. Despite numerous attempts (phonecalls and emails) to reach them, they have not answered or returned our calls. Every time a payment... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
We’ve had a very negative experience working with this company. Despite numerous attempts (phonecalls and emails) to reach them, they have not answered or returned our calls. Every time a payment... See more
Company replied
The food quality has drastically improved the last few months. We had stopped ordering for awhile because we only liked a few meals and were getting tired of them. Now we’ve enjoyed every single meal... See more
Oh my guts is different than any other "healthy" meal service because they are focused on the oh so important, gut health. After doing their detox for 3 weeks, I feel better than ever. I also now cr... See more
This is the most delicious and healthy meal prep/ delivery service I have ever experienced. The food is healthy, fresh, delicious, full of flavour! My first experience was detox plan- AMAZING! De... See more
Company replied
Gezond eten bestellen makkelijk en snel? Wij hebben een gezonde oplossing voor ieder moment van de dag! Bestel het hier!
Pieter Lieftinckweg 3c, 1505HX, Zaandam, Netherlands
Replied to 50% of negative reviews
Typically replies within 24 hours
We’ve had a very negative experience working with this company. Despite numerous attempts (phonecalls and emails) to reach them, they have not answered or returned our calls. Every time a payment was due, they requested a delay of “just one more week,” and we agreed—showing good faith and flexibility on our end. This issue has been going on since February 2024.
Unfortunately, they have not honored their commitments and continue to avoid communication. We have given them multiple chances, but it’s clear they are not operating in good faith.
Be very careful if you're considering doing business with them.
Reply from Oh My Guts
The food is truly terrible, I did not even finish the meals I ordered. Other meal delivery services definitely offer much better quality food, which is not hard in comparison. Then the logistics were also not working. Meals were missing and packages not arriving - very chaotic. To name 1 good thing, the customer service was really friendly.
1. I ordered the four week Get Fit Plan (breakfast, lunch, dinner, and snack for six days per week). Half way through the 4 week period, OMG changed the concept from fresh meals to frozen meals. Although I believe it makes things easier from a business perspective, from a customer perspective this is not what I ordered, expected, or paid for (currently this plan option is €720). There are cheaper and higher protein frozen meals options available than OMG.
2. Low protein meals - average protein per meal is around 10-15g.
3. Fresh meals also look like they have been frozen at some point, with high water content.
4. Seals on OMG packaging doesn’t hold. I had boxes arrive where the soup leaked into the other content of the box. I also have dinners where the plastic seal is open when it arrived.
5. Three items (especially snacks) have not matched the items on the printed week menu.
All over, it is not good value for money.
Reply from Oh My Guts
I have been a consumer for two years and I am so disappointed. When I first signed up with them they said they don't use pork in any of their meals and with time that changed but nothing was communicated. Because I had the trust they didn't serve pork (which consuming is against my religion) - I ate TWO meals without checking the ingredient list with full trust in them. Then I received a meal that made me question if it had pork because of the name of it and it did indeed have pork, I flagged it to them and they promised the next box in the membership wont have pork. But IT DID have pork. I flagged it again and they promised the 2nd time it wont have it. BUT IT DID. and then they apologized twice and promised this would really be that last time. But again, it was repeated the third time :) Seems like customer feedback isnt taken into account especially when it impacts our beliefs. I signed up for the convenience to have my food - but I ended up being unconvinced AND I had to pay for it and waste time contacting customer support endless times.
I love the cauliflower dish. It made me feel sated the whole day and I actually lost a pound the next day. The rest of the dishes are wholesome and yummy.
Reply from Oh My Guts
It came one day later than expected and one of the products had opened in the box. Also, the cold packs were no longer cold by then. I odrered one of the meals which had couscous to be extra big... instead of more veggies, they added more couscous. I am sad to say quality has lowered.
Reply from Oh My Guts
Really delicious healthy food that satisfied all of our palates
Some of the dishes were horrible I had to throw them.
Great variety, taste and freshness. Good options for portion sizes as well.
Will order again.
The food quality has drastically improved the last few months. We had stopped ordering for awhile because we only liked a few meals and were getting tired of them. Now we’ve enjoyed every single meal from the recent menus. These definitely make weeknight dinners much easier and the small portions are more than enough food per person.
I liked the concept, packaging and variety of meal options but I was not very happy with the taste of the meals. The child Mac&cheese was unbeatable for a child or grown up. The salads were nice and fresh.
Reply from Oh My Guts
Perfect result!
A bit spicy,
And could be may be cheaper so you can afford in long term
Reply from Oh My Guts
Very bad tasting meals, not fresh and very expensive for what you get, not to mention the late delivery. Not worth it.
Reply from Oh My Guts
I love this meal service. I have tried hellofresh but I love Oh My Guts more.
When you eat a Oh My Guts meal you feel like you are eating something good for your body. Not only that the portions are filling. Its not about weight loss, its about keeping your body healthy and happy! The meals are super tasty, and something different then anything I can cook.
Their delivery is great. Their packaging is eco friendly and I love that they take the last delivery box (and packaging) when they bring you your new box.
All in all its very convinient to keep yourself healthy and happy with Oh My Guts!
Reply from Oh My Guts
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.