This platform is very convenient and comfortable for website development. However, while domain registration is available, the process of obtaining a domain after requesting it often takes longer than... See more
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Our mission is to provide a suite of easy to use business applications that from a complete package. Millions of businesses have access to software they need to run & grow their business. Odoo (formerly OpenERP) edited a software of the Business Application Suite. It was founded in 2004 by Fabien Pinckaers, its current CEO. The company consists of 250 employees, 6 offices (Belgium, San Francisco, New York, Luxembourg, India and Hong Kong). We are active in 120 countries, Odoo can count on its vast network of more than 550 official partners who provide the solutions locally. Fits small to big companies alike Odoo is a complete suite of business applications covering all business needs, from Website/e-Commerce to manufacturing, inventory to accounting; all seamlessly integrated. The editor has developed 30 main applications which are regularly upgraded. In addition, the community of more than 1,500 active members, has contributed to 4,000+ apps to cover a wide variety of business needs. Odoo is the fastest evolving business software in the world, releasing a new version every year. With the latest release of Odoo 9 in October 2015, Odoo now is an all-in-one software, the perfect open source alternative to 26 other existing types of software. With the "On-premise" offer, Odoo is the most installed business software in the world. It is used by 2.000.000 users worldwide ranging from tiny companies (1 user) to huge ones (300 000 users). Amongst our biggest references you can find: What makes Odoo different? A smooth and friendly user experience that has been built to ensure the user seamless adoption. Flexibility and full integration cover the needs of complex companies. The flexibility of Odoo is such that apps can be added according to the growth of your company. One app at a time. Thanks to the open source community, Odoo is actively maintained by a large base of developers to meet evolving customer needs and provide new, innovative applications. Our Mission We think business software shouldn't be complex. We believe in software that is fully featured, tightly integrated, running smoothly and effortlessly upgraded. Our mission is to provide a range of easy to use business applications that form a complete suite. We give millions of companies easy access to the software they need to run and expand their business.
Rue Laid Burniat 5, 1348, Louvain-la-Neuve, Belgium
Replied to 46% of negative reviews
Typically replies within 2 weeks
Great Service. Quality services especially Myli. Good job cowboy! :)
Odoo's community version is software that meets the basic needs of many businesses. It can be quickly deployed both in the cloud and on-premises via Docker.
The interface is very simple and completely uncomplicated, making it easy to learn and start using.
Odoo is an excellent platform for website development, offering great flexibility and features. However, I’ve found it quite challenging to add third-party modules to the platform. As a beginner, I explored several methods to resolve this issue and eventually discovered that Odoo.sh provides an option to manage such integrations.
I was excited to try it, but when I entered my subscription code for the $17.00/month plan to deploy my platform on Odoo.sh, I was disappointed to receive an error message stating, “The provided subscription code does not appear to be valid for Odoo.sh.”
This means I’m unable to deploy my platform or install any third-party modules, which makes it difficult to continue developing my website package — despite having already installed the Odoo app and attempted the deployment process on my desktop. - sure i will give 5 star if solved my problem
Fast and excellent reply and explanation.
Reply from Odoo
Im Grunde würde Odoo alles bieten was man sich nur wünschen kann.
Sofern er denn funktionieren würde.
Wir haben Odoo jetzt seit 3 Monaten im Einsatz und bereits den 5. Komplettausfall des Kassensystems.
Der Support antwortet TAGE später mit bereits widerlegten Information und schiebt alle Schuld von Odoo.
Das hilft aber niemandem, schon gar nicht dem Anwender. Wir wollen das Problem gelöst haben, nicht wissen wer nicht daran schuld ist.
Es wird in unserem Fall immer wieder auf fiskaly als Schuldigen verwiesen, ohne überhaupt zu prüfen ob die Ausfälle bei fiskaly entfernt zu den Ausfällen des Kassensystems passen.
Und selbst wenn fiskaly hier das Problem wäre ist die Aufgabe des Anwenders nur, seine Unternehmensdaten zu hinterlegen um fiskaly nutzen zu können. Alles andere wird von Odoo übernommen, als Anwender hat man also keine Möglichkeit hier etwas zu ändern!
Alles in allem werde ich zukünftig einen großen Bogen um Odoo machen und jedem meiner Kunden eindringlich davon abraten.
Update zur Antwort von Odoo vom 21.10.2025:
- Odoo has not shifted blame elsewhere, we have conducted all necessary internal investigations to determine whether the issue originated from our side.
This is not shifting the blame elsewhere? If you know that there's an ongoing or recurring problem with fiskaly, why was there no warning or information from your side?
Simply saying "were not the problem, so just shut down your pos until somebody will maybe solve this" does not solve the problem, nor helps the customer in any way.
- In recent weeks, there have been several disruptions on the fiskaly side, which have affected not only Odoo customers. Unfortunately, such external outages can impact the POS system.
See above. In my opinion you can't sell something that relies on an external service an then just do nothing when the external service fails. Your customers paying you money for what you advertise, and so you have to deliver exactly this.
- Our assigned contact person has reached out to you several times offering support, but we did not receive any response.
This is is simply not true, we've answered every ticket until the point where we had to wait to see if the "solution" from your side has helped in any way.
Then your tickets are autoclosing after 7 days so that we can't answer anymore.
Reply from Odoo
The team is sometimes not willing to understand the customers but in the end they are able to fix every issue on an acceptable timeframe!
Reply from Odoo
i really appreciate Lan (EN, VN) for prompt assistance .good staff like her are asset of odoo.
thanks again
Reply from Odoo
Two of the best things about Odoo is its customization and its support. While you can run open source Odoo for free the support in helping you learn and how to custom Odoo is worth it for at least while you get started with Odoo. I recently was helped out by MYLI in support who went the extra mile to record a video with a suggestion after taking time to understand the business problem I was trying to solve.
Reply from Odoo
Absolutely terrible. Locked out of our own business. No customer support. No answers. Unable to upgrade. Everything that was promised was misinformation. If you think you have control of your business... you don't you can be locked out at any time with zero control and no one to help you. Any one looking at risk would not tolerate that kind of risk to a business. Edit after reading review: Odoo was given a month to provide a response from either customer support and complaints as to what happened, why it happened, and what would stop a company being kicked out of their own business for a month! The response is just a "there, there and pay more money to have it on premise". WOW. There is zero care factor involved otherwise this would have been treated as a mission critical failure let alone you are trying to get new business. To potential people considering this software, seriously consider the risk to your data and whether you can function with EVERYTHING in one location to be locked out and no one to help you other than send out an email and wait for up to a week. I am sure your customers would be happy with that. Again, lucky this was a test for us so this is a warning to anyone else.
Reply from Odoo
Thanks Myli for the great help. Quick anwser: It was clear what could be done in standard and what would need some further investigation.
Reply from Odoo
Very fast respons. Correct answers. Overall a very good experience. Thank you Sujal
Reply from Odoo
We are super impressed with how Odoo is transforming business management with its all in one tools. We would love to team up with creative and curious people from your community. No need to have experience, just bring your ideas!!
Reply from Odoo
SO many great features, really easy to use and incredible customer service!
Thank you
Reply from Odoo
I had a very positive experience with the Odoo Support team.
They responded quickly, understood the issue clearly, and guided me step by step until the problem was fully resolved.
Their professionalism and dedication to helping users truly stand out.
It’s great to work with a company that takes customer support so seriously.
Reply from Odoo
we appreciate the team demonstrates exceptional support and professionalism.
we highly endorse Odoo and will be sure to refer others to your services
Reply from Odoo
User friendly website & one app free feature is great for SMEs
Reply from Odoo
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