Novamar Insurance Group, Inc. Reviews 373

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service provided by the agents, highlighting their knowledge, responsiveness, and professionalism. People appreciate the agents' ability to find the right policies tailored to their specific needs, often at competitive rates. Consumers value the efficiency and speed with which the company operates, noting the prompt responses and quick turnaround times. Reviewers also commend the helpfulness and attentiveness of the staff, who guide them through the insurance process and answer their questions thoroughly. The overall consensus is that the company provides a stress-free and positive experience, making them a highly recommended choice for insurance needs.

Based on these reviews

Rated 5 out of 5 stars
Verified

Everyone I’ve dealt with have always been very helpful and very prompt in responding to any questions or needs that I have. Teri Chamberlain and Ericka Loomis in particular have always been extremely... See more

Rated 5 out of 5 stars
Verified

Excellent! Was able to get a quote and lock in a policy with competitive pricing extra fast. Really appreciate your prompt help.

Rated 5 out of 5 stars
Verified

Peter Ricks made our boat insurance shopping effortless. He provided several options and we were able to choose the plan that worked best for us. Peter took care of all the other work and made the who... See more

Rated 5 out of 5 stars
Verified

Novamar helped me grow my business by getting my coverage fast and sending out certificates I needed to work in different marinas. They always respond quickly and get the paperwork for me without a... See more

Rated 5 out of 5 stars
Verified

This is my first time dealing with this agency and I’ve been a boat owner for over 35 years. This group gave amazing results. Much much better service and response and definitely better rates than any... See more

Rated 5 out of 5 stars
Verified

Great experience! Our agent, Sam, went above and beyond in his timely communication and professionalism when we were buying our boat. He took the time to research and answer our many questions. He f... See more

Rated 5 out of 5 stars
Verified

I like to thank each and every one of you for providing me a wonderful service. Especially my agent Ed, who did not give up until he secured my full satisfaction and my signature on the contract. Than... See more

Rated 5 out of 5 stars
Verified

I left a message for Ericka ad she promptly returned my call and took care of the issue.

Rated 5 out of 5 stars
Verified

Best service response I have had while looking to insure our Yacht. Broker: readily available, knowledgeable, responsive. Company: did everything they said they would do, on time and on budget.

Rated 5 out of 5 stars
Verified

Peter Ricks is an outstanding agent. He found a policy for us and successfully negotiated with the insurance company for concessions they don’t offer and ended up getting us a great policy! An all aro... See more

Rated 5 out of 5 stars
Verified

Ericka is a rockstar! Handled our renewal with minimal effort on our end. She shopped around and found us a plan that saved us a significant amount of money.

Rated 5 out of 5 stars
Verified

Ed Arango was extremely helpful in everything from assisting me to complete requirements for insurance coverage, to finding the right policy for me, to supporting me through the vessel purchasing proc... See more

Rated 5 out of 5 stars
Verified

Peter and his associates are a pleasure to work with. They provided a couple of options on our new boat purchase and also worked jointly with our loan account manager to be sure nothing was missed.

Rated 5 out of 5 stars
Verified

Peter Rocks was extremely responsive from the very first contact. He was friendly and informative and answered any/all questions that my wife and I had. He provided several estimates to get us to the... See more

Rated 5 out of 5 stars
Verified

They always take care of whatever I need promptly and efficiently there is never a problem. They do everything for me

Rated 5 out of 5 stars
Verified

Novamar insurance helped me with a complicated insurance request when other carriers provided less than stellar options. Rob worked hard over a few weeks going back and forth with underwriters to get... See more

Rated 5 out of 5 stars
Verified

Teri was very professional and talked us through the whole process. Found us a low cost, good quality insurance carrier. We couldn’t be more happier! Thank you Teri!

Rated 5 out of 5 stars

These guy were so helpful in obtaining marine insurance. Made the process stress free. Miss Wingard is great help. Truly personalized service

Rated 5 out of 5 stars
Verified

Terri was a tremendous help, made sure all the cognizant parties received all the required paperwork and made the whole process as easy as easy could be! Highly recommend!!

Rated 5 out of 5 stars
Verified

The experience was great from beginning to end. This is my first boating policy so I really appreciated the guidance to get the best policy for my needs.

Rated 5 out of 5 stars
Verified

Teri Chamberlain worked really hard and did an excellent job finding me the best and most affordable insurance policy for my new boat. I would highly recommend her to anyone looking for marine insura... See more

Rated 5 out of 5 stars
Verified

Great service! I interacted primarily with Samuel Lanteigne. Samuel provides excellent service. I appreciate his thoroughness and attention to detail. He is very professional and responds in a timely... See more

Rated 5 out of 5 stars
Verified

From the time I reached out for a quote, Rob was fast, efficient, professional and saved us a lot of money with a reputable company. Much better rate than I expected.

Rated 5 out of 5 stars
Verified

Ed Arango expedited the response and found me a policy. I really appreciated his service. He was the fourth broker I contacted, but the first to respond with results. Thanks, Ed.

Rated 5 out of 5 stars
Verified

Peter made everything simple and stress free. He provided the information we needed to make our decisions in a timely manner and was always quick to resond to questions.

Rated 5 out of 5 stars
Verified

Charlie Bailey was amazing. He was super knowledgeable, responsive and patient with all my questions. I’d highly recommend him and this agency

Rated 5 out of 5 stars
Verified

My agent Peter who guided me through he process was the main reason that my experience was positive. The process was simple and Novamar was attentive and productive.

Rated 5 out of 5 stars
Verified

Excellent service and knowledge for our new boat. We were having a hard time finding the right policy until we talked to Sam at Novamar

Rated 5 out of 5 stars
Verified

Peter Ricks is super responsive — quick, courteous, and comprehensive. I feel like we (and our boat) are in good hands.

Rated 5 out of 5 stars
Verified

Great service; friendly, respectful, helpful personnel. Provided the best coverage for the best price on a difficult boat. Thanks!

Rated 5 out of 5 stars
Verified

Peter is great. We were under tight deadline and he prioritized getting our policy so we could close on our new boat.

Rated 5 out of 5 stars
Verified

Peter and the whole staff helped explaining the policies, getting a good quote with a company to insure us with our experience level and desired cruising area, and worked with the closing team to get... See more

Rated 5 out of 5 stars
Verified

Knowledgeable. Dependable. Informative. Polite. Expeditious. Was able to obtain an excellent policy in under 24h after I submitted required documents. Lewis

Rated 5 out of 5 stars
Verified

I contacted Novamar first since my last three boats were insured by them. Not disappointed this time, either: Peter Ricks provided several quotes, giving me a range of options, stayed in touch as th... See more

Rated 5 out of 5 stars
Verified

Ed Arango was very helpful and professional. He always responded timely and went the extra mile to get it what I needed.

Rated 5 out of 5 stars
Verified

Ed Arango did wonderful job researching all of our current policies - Home, Auto, Boat, Camper. He did a side-by-side comparison of all and was able to get us a great policy for each at a substantial... See more

Rated 5 out of 5 stars
Verified

Courtney 'gets' boating and what boaters need, so when I asked her to help me with my insurance, she was on top of it every step of the way. She found coverage that worked for me and made sure all th... See more

Rated 5 out of 5 stars
Verified

My experience dealing with your company was stellar. Peter Ricks Provided very timely responses to all of my questions. In fact, I had planned on calling him today regarding coverage on another boat.... See more

Rated 5 out of 5 stars
Verified

Teri did any amazing job communicating, letting me choose giving different options and making quick edits when needed. I would highly recommend Novamar Insurance to anyone in need of their services.

Rated 5 out of 5 stars
Verified

Their communication is outstanding and they are quick to respond to concerns. Our contact, Rob, worked tirelessly, communicating between the underwriter in our team to get us what we needed.

Rated 5 out of 5 stars
Verified

Peter is friendly, competent, and just handled things. Worked directly with finance and broker, and whatever issues came up, be it qualification or whatever, smoothly handled it all. Got the job don... See more

Rated 5 out of 5 stars
Verified

Great service experience. Prompt response to my inquiry, multiple quotes provided from quality insurers, and enabled me to save significantly over my current provider.

Rated 5 out of 5 stars
Verified

Peter Ricks is extremely knowledgeable, and his turnaround time is amazing. I highly recommend Novamar and Peter in particular.

Rated 5 out of 5 stars
Verified

I had an amazing experience with Peter and team from Novamar. Peter helped me to find the best insurance with the best price. Amazing! Very knowledgeable, addressed all my questions promptly. 100% str... See more

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Company details

  1. #2 of 34 best companies in Insurance Broker
  2. #4 of 103 best companies in Insurance Agency
  3. #1 of 13 best companies in Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.


Contact info


5.0

Excellent

TrustScore 5 out of 5

373 reviews

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Rated 5 out of 5 stars
Verified

Excellent

Excellent! Was able to get a quote and lock in a policy with competitive pricing extra fast. Really appreciate your prompt help.

September 6, 2025
Rated 5 out of 5 stars
Verified

Everyone I’ve dealt with have always…

Everyone I’ve dealt with have always been very helpful and very prompt in responding to any questions or needs that I have. Teri Chamberlain and Ericka Loomis in particular have always been extremely helpful with quotes and binding coverage. I would refer Novamar Insurance to friends and family.

October 1, 2025
Rated 5 out of 5 stars
Verified

Knowledgeable

Knowledgeable. Dependable. Informative. Polite. Expeditious. Was able to obtain an excellent policy in under 24h after I submitted required documents. Lewis

September 24, 2025

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