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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with various aspects of their interactions with the business. A recurring theme is issues related to orders, including delays, missing items, and a lack of updates on order status. Consumers also report problems with returns, exchanges, and refunds, often encountering difficulties in contacting customer service for assistance. Many people report that the quality of products did not meet their expectations. Some consumers mention discrepancies between the advertised items and what they received, citing inferior materials and inaccurate descriptions. A number of reviewers claim their negative feedback was removed from the company's website and social media, leading to concerns about transparency and honesty.

Based on these reviews

Rated 1 out of 5 stars

I would not even give them one star! I ordered over $300 worth of clothing in mid-December and received nothing! While I've gotten lots of promises in emails I've still received nothing. No refund,... See more

Rated 1 out of 5 stars

So sorry to all who have been misled and in some cases scammed by this company. Thank you for the reviews and heads up!! Very helpful. I was very close to making a purchase and then saw your comments.... See more

Rated 1 out of 5 stars

I bought the reflective leggings, only used them a handful of times because they were a bit small and the print completely wore off on the knees and bum area (ie pressure places when doing yoga). Cons... See more

Rated 1 out of 5 stars

First time ordering from their because of IG/Facebook ad. They're website must have a glitch, i clicked XS for one item and one item sent to me was XL. I sent a message to customer service but she jus... See more

Rated 1 out of 5 stars

One star is an overstatement. Like many of you, placed an order on January 12th and despite having written four times (with only one initial response and promise of delivery) I've received nothing.... See more

Rated 1 out of 5 stars

WOMEN OF COLOR, DO NOT GIVE THEM YOUR BUSINESS!!!! I bought 2 products from them and wanted to buy more but upon browsing their website couldn't help but notice that they didn't have any non-white... See more

Rated 1 out of 5 stars

I ordered a face mask from Noli Yoga, not only did it come 3 and a half weeks later. It was not the mask they advertised on the site, it was completely different made of cheap material and the packagi... See more

Rated 1 out of 5 stars

I needed to return merchandise, wanted to speak with alive person, called 3 times during one week and was leaving messages, asking them to call me back. No body calling back to customers. This is on l... See more

Rated 1 out of 5 stars

I ordered 3 pairs of legging from Noli & had to return one pair back in September. I received a return confirmation that the leggings made it back but they still haven't haven't reimbursed my credit... See more

Rated 1 out of 5 stars

I ordered a couple of items the first week of January 2025; I did not receive my order until February, 2025. When I ordered the items, I made sure I could return for a full refund as I’d never order... See more

Rated 1 out of 5 stars

Like many others, I placed an order at the beginning of January and never received it, despite having 3 emails of them saying that it was on the way. DO NOT SHOP HERE. Looking into legal action.

Rated 1 out of 5 stars

I left a one-star review on their site and it was immediately removed. I sent an email asking why it had been removed and got no response. Then I left the same comment on their Instagram account... See more

Rated 1 out of 5 stars

I ordered on their blowout sale before they sold their company. I ordered January 21st, I have emailed 9 times, was told mid February my order was shipping soon. I comment on their Instagram and they... See more

Rated 1 out of 5 stars

I purchased my first order of a pair of pants and a sweater, and the order was never delivered. I contacted customer service and the response was that I needed to follow up and take care of it if I di... See more

Rated 1 out of 5 stars

I have two pending orders that I have not received any updates on. Seems like things have gone south since the company changed hands. Previously the customer service was great but it’s now nonexistent... See more

Rated 1 out of 5 stars

I ordered from Noli before and was pleased but I placed an order on January 14, 2025 and it posted on my credit card January 15, 2025. I never received a conformation or order number and still haven't... See more

Rated 1 out of 5 stars

I ordered a bunch of things from Noli. My package arrived and one item is missing. I have contacted them numerous times and have received no answer. Very unprofessional.

Rated 1 out of 5 stars

I made two orders worth for around 500 euros. They were happy to collect the money, but after that everything was a mess. It took almost 2 months to deliver the orders. When I got them, both were mi... See more

Rated 1 out of 5 stars

Wish I had seen the countless poor reviews prior to ordering. Ordered a pair of jeans March 14th. Seven emails later no jeans, many empty promises and responses. Move on to a real company. Don’t waste... See more

Rated 1 out of 5 stars

I have tried calling numerous times...I have tried emailing and I have tried going through the website to initiate a return...ALL TO NO AVAIL. Not sure how to proceed when they do not respond.! Very... See more

Rated 1 out of 5 stars

I ordered a rather expensive set of leggings/sweat-shirt/sports bra during a sale. It took 4 weeks to arrive with very little communication about progress or delays. Clothing is not bad quality but no... See more

Rated 1 out of 5 stars

I bought a mask advertised as "super soft" (it was in the product title!). It was on the pricier side but I was fine paying a little more to support American made. Came quickly, but the mask I recei... See more

Rated 4 out of 5 stars

Great products, very reasonably priced. I only wished the company would honour the Unsubscribe pledge. I had to classify all their crazy number of emails as SPAM. And now 70-80% of my SPAM emails are... See more

Rated 1 out of 5 stars

I ordered the cargo pants and they are too big. Wanted to exchange but was not an option so opted for a refund and they say store credit only. I have tried to reach them but to no avail. They do not r... See more

Rated 1 out of 5 stars

It is now 1/27/2025 and I placed an order on 1/3/2025. It is a very large order and it has not even been sent out to be shipped. Out of 5 orders total placed, I have only received 2. Their web site... See more

Rated 1 out of 5 stars

I placed two orders in late December 2024. I have never got a response from them after I emailed them asking where my orders were. I fear I’m out of my money and will never get my orders.

Rated 1 out of 5 stars

I am really disappointed with quality and customer service. product was used few times only. no return/ exchange policy.

Rated 1 out of 5 stars

Unfortunately , this will be the last time I purchase from the noli shop, noli yoga, & I have been a customer since 2015. When they rebranded to the noli shop to do more women's clothing, they became... See more

Rated 1 out of 5 stars

I returned a jacket for almost $300. I was told that they were sending me my refund and I never got it. Now they’re not returning any of my emails.

Rated 1 out of 5 stars

I ordered one item $300 and still haven’t received it 5 weeks later. have asked for a refund and no response. I will probably never get my item or a refund. This place is terrible!

Rated 1 out of 5 stars

Do not buy from this business, unless you're ok with waiting for over a month to get your stuff or never receiving it all. Then they'll blacklist you if you submit a dispute, even if they were at fa... See more

Rated 1 out of 5 stars

I wish I had read the reviews before I ordered from this company. I ordered a pair of jeans that never arrived. When I email "customer service," I get the runaround and are not willing to refund my mo... See more

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Company details

  1. Activewear Store

Written by the company

Noli Yoga combines performance and design for the best quality yoga pants and fitness apparel. Bold prints and great fit highlight our active wear collection.


Contact info

2.0

Poor

TrustScore 2 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

So sorry to all who have been misled…

So sorry to all who have been misled and in some cases scammed by this company. Thank you for the reviews and heads up!! Very helpful. I was very close to making a purchase and then saw your comments.

October 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Don’t waste your time with Noli

Wish I had seen the countless poor reviews prior to ordering. Ordered a pair of jeans March 14th. Seven emails later no jeans, many empty promises and responses. Move on to a real company. Don’t waste your time.

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE read the reviews before you buy from Noli

I wish I had read the reviews before I ordered from this company. I ordered a pair of jeans that never arrived. When I email "customer service," I get the runaround and are not willing to refund my money. So now I need to submit a complaint with my bank and the consumer fraud division. This company needs to be shut sown because they are clearly inept of doing legitimate business with customers.

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

No item No refund

I ordered one item $300 and still haven’t received it 5 weeks later. have asked for a refund and no response. I will probably never get my item or a refund. This place is terrible!

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

They take your money and don't deliver

I made two orders worth for around 500 euros. They were happy to collect the money, but after that everything was a mess. It took almost 2 months to deliver the orders. When I got them, both were missing items. They claimed in the shipping list that everything was shipped. When I contacted them, they just asnwered that yeah, not all them were in stock so they didn't deliver them. They offered some 15 € credit ro the shop to buy more - who would like to buy anything from that shop anymore? I asked them to rerurn my money and shipping costs as they lied to me about shipping - didn't get shipping costs (10 euros).

The answers were arrogant, service is terrible and they don't deliver what they sell. I don't even remeber when I saw this terrible business last time. This is not sustainable business but a joke.

March 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Zero Stars

Do not buy from this business, unless you're ok with waiting for over a month to get your stuff or never receiving it all. Then they'll blacklist you if you submit a dispute, even if they were at fault.

I purchased several items from this business in the past, under old ownership, and I was happy with them. They recently switched ownership and have been horrible to deal with. I placed my most recent order in January, and my credit card was charged immediately. I waited patiently, knowing that the company was going through a transition. I received several emails, each stating that "for sure" my order would be delivered by an x date, but several dates passed without a delivery. I finally received an email that my order was shipped in February, but after checking for two (!) weeks, UPS still wasn't in possession of the items. I ran out of patience and filed a dispute with my credit card company because the Noli customer service wasn't helpful and was only sporadically responsive. They sent me a small coupon to try to pacify me, and I tried placing a new order just to make some use of this discount. My order was immediately canceled, and when I inquired about the reason for cancellation, they suddenly got very responsive, sent me several emails in a row, and stated that I was blacklisted and not allowed to place any future orders due to the dispute I filed. They also manipulate client reviews on their site because I tried to post a bad review and they never published it. And they remove any comments they don't like from their social media posts.

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers, DO NOT ORDER company was sold

I ordered on their blowout sale before they sold their company. I ordered January 21st, I have emailed 9 times, was told mid February my order was shipping soon. I comment on their Instagram and they delete the comments, I saw someone else and I screenshot it all before they delete. Then on DM the girl cancelled my order and said I would still get it and be refunded, to which I have not been refunded nor received anything. They are scammers and literally robbed people. I am pursuing legal action against them, if you comment on their Instagram they will delete it. I am hoping the attorney general and the cc companies can help with their scam. So sickening, I ordered from Noli since 2016 but they have become highway thieves and now that a new company took over they don't care. I say we all go after them publicly, things like this need to not exist anymore in 2025. Should be ashamed of themselves.

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a couple of items the first…

I ordered a couple of items the first week of January 2025; I did not receive my order until February, 2025. When I ordered the items, I made sure I could return for a full refund as I’d never ordered from this company and wasn’t sure of quality or fit. Unfortunately, it was too big. Went to return and could only get store credit. SURPRISE! I have sent 3 emails to customer service regarding this issue with no response. I have also called customer service, but are unreachable. Moral of this story? I should have first looked at their rating with the BBB (F). Now it makes sense as to why their quality is Temu-like and have non-existent customer service. COMPLETE SHITE.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

One star is an overstatement

One star is an overstatement. Like many of you, placed an order on January 12th and despite having written four times (with only one initial response and promise of delivery) I've received nothing.

At this rate the only recourse is disputing the charge on my credit card and also bombarding the CEO (Slava Furman) on LinkedIn with messages of how dissatisfied you are and this is highway robbery.

January 11, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAMMMMMM

Like many others, I placed an order at the beginning of January and never received it, despite having 3 emails of them saying that it was on the way. DO NOT SHOP HERE. Looking into legal action.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

I would not even give them one star

I would not even give them one star! I ordered over $300 worth of clothing in mid-December and received nothing! While I've gotten lots of promises in emails I've still received nothing. No refund, no clothing, no call back....ZERO!!
Do not order from this company!!!!
I am currently seeking what my legal choices are.
They need to be put our of business because they are stealing money from unsuspecting customers.

February 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Missing orders and no responses …

I have two pending orders that I have not received any updates on. Seems like things have gone south since the company changed hands. Previously the customer service was great but it’s now nonexistent. Feels like a scam.

January 31, 2025
Unprompted review
Rated 4 out of 5 stars

Great products but Cannot Unsubscribe

Great products, very reasonably priced. I only wished the company would honour the Unsubscribe pledge. I had to classify all their crazy number of emails as SPAM. And now 70-80% of my SPAM emails are from Noli.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered from Noli before and was…

I ordered from Noli before and was pleased but I placed an order on January 14, 2025 and it posted on my credit card January 15, 2025. I never received a conformation or order number and still haven't received my package.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed in their Customer Service. The quality of their cloths are very good though.…

It is now 1/27/2025 and I placed an order on 1/3/2025. It is a very large order and it has not even been sent out to be shipped. Out of 5 orders total placed, I have only received 2. Their web site states they price match, but when I asked them about that, they would not and only provided a credit on file for the cancellation of the order - which means I had to order more items to use the credit. I have referred several friends to their website and it is going to take 1.5 months to get their items. The number they provided on an email does not have voicemail. When I email them, I either don't get a response or it says someone will get back with me in 7-10 days. Unacceptable!

January 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrible customer service

I ordered the cargo pants and they are too big. Wanted to exchange but was not an option so opted for a refund and they say store credit only. I have tried to reach them but to no avail. They do not return my calls nor my emails. Horrible customer service. I will NOT be ordering from them again.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

First time ordering

First time ordering from their because of IG/Facebook ad. They're website must have a glitch, i clicked XS for one item and one item sent to me was XL. I sent a message to customer service but she just sent me an "automatic response" about return/exchange policy. I won't be buying again and remove ads from this store.

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

I have tried calling numerous times...I…

I have tried calling numerous times...I have tried emailing and I have tried going through the website to initiate a return...ALL TO NO AVAIL. Not sure how to proceed when they do not respond.! Very frustrated.

September 16, 2024
Unprompted review

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