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Rated 5 out of 5 stars
Verified

NILC have been very helpful and arranged funding for me to attend the PRINCE2 Foundation course. Their customer service was excellent with prompt responses and the tutor who was very knowledgeable mad... See more

Rated 5 out of 5 stars

I really enjoyed Jonathan Pollinger's AI training session. He's extremely knowledgeable and I learned a lot. It was really useful to pick up some real-life applications and I made lots of notes! A... See more

Rated 5 out of 5 stars

Attended an AgilePM course in July 2025 delivered by NILC and Tony Perks. Tony was such an engaging course leader and made a few intense and packed days feel like a breeze. Communication with NILC wa... See more

Rated 5 out of 5 stars
Verified

The tutor was patient and answered all our questions. The sessions were interactive and I thoroughly enjoyed the experience The syllabus was comprehensive and it has enhanced my IT ski... See more

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Company details

  1. Educational Institution
  2. Learning Center
  3. Training Centre

Written by the company

NILC Training is Wales’ leading provider of professionally accredited IT, Project Management and Business Skill training courses and computer-based certifications. NILC works throughout Wales and the United Kingdom to advance the knowledge and skills of individuals, organisations and government departments through our comprehensive range of learning and development solutions. We’re proud to work with some of the UK’s most renowned examination bodies, so whether you’re a complete beginner and looking for a career change, or an expert in your field looking at gaining an industry recognised qualification, we can help.


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4.9

Excellent

TrustScore 5 out of 5

867 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Outstanding Training and Support from NILC

I recently completed my ITIL 4 Foundation course with NILC, and I can confidently say it was one of the best training experiences I’ve had. From registration to course delivery, everything was handled so smoothly and professionally.

The trainers were knowledgeable, engaging, and very supportive throughout the learning process. The course materials were clear, well-structured, and practical — which made understanding ITIL concepts much easier.

A special mention to Karim, who has been incredibly supportive and responsive at every step. His guidance made the whole process effortless, from course enrollment to certification updates.

I’m really impressed by NILC’s dedication to learner success and how approachable the entire team is. I’m already looking forward to continuing my learning journey with them for PRINCE2 Agile and PRINCE2 Foundation.

Highly recommend NILC to anyone looking for quality, flexible, and supportive professional training!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

NILC have been very helpful and…

NILC have been very helpful and arranged funding for me to attend the PRINCE2 Foundation course. Their customer service was excellent with prompt responses and the tutor who was very knowledgeable made an intense topic very enjoyable. Looking forward to applying for Practitioner

October 27, 2025
Rated 3 out of 5 stars

ITIL Foundation Course Training Experience

The exam process was clear and not overcomplicated. The Exam Proctor was very polite and provided clear instructions on how the exam process would be conducted. The user experience for the training resources for the course was a bit overcomplicated and has room for improvement. The instructions were not provided to access the ebook for the ITIL Course and it took some time for me to navigate through multiple sections to find it. It would have been better if the ebook was included in the one zip file document provided.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Really enjoyed the course

Really enjoyed the course, have already enrolled for level 2.

October 14, 2025
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Reply from NILC Training

Thank you for your feedback — we're really glad to hear you enjoyed the course!

It’s great to know you’ve already enrolled for Level 2. We look forward to welcoming you back!

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars
Verified

I recently attended Jonathan…

I recently attended Jonathan Pollinger’s course on 15/10/2025 for Microsoft 365 Copilot for Advanced Users, and it was exceptional. The session was engaging, exciting, and went beyond simply showcasing Copilot’s features. Jonathan provided a comprehensive overview of other key tools, clearly explaining the pros and cons of each.
In a technology landscape that evolves so rapidly, Jonathan delivered up-to-date insights on features and best practices. The training was interactive, with practical use cases that sparked genuine enthusiasm and made the content highly relevant.
I would highly recommend this course to anyone looking to deepen their understanding of Microsoft 365 Copilot. I’ve already shared the experience with colleagues across the business.

October 17, 2025
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Reply from NILC Training

Dear Amber,

Thank you for taking the time to leave such a thoughtful review.

We’re really pleased to hear that you found the Microsoft 365 Copilot for Advanced Users course informative and relevant. It’s great to know the session provided practical insights and helped deepen your understanding of the tools available.

We appreciate your recommendations!

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars
Verified

NILC

I was directed to a free course by NILC, and they have been helpful every step of the way. I always received quick responses and professional support. Very friendly and highly recommended!

October 14, 2025
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Reply from NILC Training

Thank you for your kind words and recommendation!

We’re really pleased to hear you found the fully funded course helpful and that our team was able to support you every step of the way.

Anything further we can help with just let us know!

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars

Well paced, informative teaching in a relaxed environment

Found this a really informative and useful course and feel a lot more confident in using the various programmes. Tutor friendly and engaging and explained everything well - happy to go over any difficult parts to reinforce learning. Would definitely recommend.

October 14, 2025
Unprompted review
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Reply from NILC Training

Thank you for taking the time to leave a review.

We’re glad to hear you found the course informative, well-paced, and delivered in a relaxed environment. It’s great to know you’re feeling more confident using the different programs — and that our trainers friendly and supportive approach made a difference.

We truly appreciate your recommendation and hope to see you again in the future!

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars
Verified

Very helpful and informative

Very helpful and informative from beginning to end

October 10, 2025
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Reply from NILC Training

Dear Amy,

Thank you so much for your 5-star review!

We’re really pleased to hear you found the course helpful and informative from start to finish. That’s exactly what we aim for.

If there’s anything else we can support you with, feel free to reach out — we’re always happy to help.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars
Verified

Prince2 Foundation …

Excellent customer service along with great course delivery. Wouldn’t hesitate to use again in the future.

October 3, 2025
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Reply from NILC Training

Dear Nicola,

Thank you so much for your 5-star review!

We're thrilled to hear that you were happy with both our customer service and the delivery of the PRINCE2 Foundation course. We would be delighted to welcome you back!

If there's anything else we can help with, just let us know.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars
Verified

The tutor was patient and answered all questions

The tutor was patient and answered all our questions.

The sessions were interactive and I thoroughly enjoyed the experience

The syllabus was comprehensive and it has enhanced my IT skills specifically using word, power point and excel.

The course times were friendly around school run and other commitments.

Gained a qualification in IT and funding was available.

The application process was easy and I got a daily reminder for 7 days prior to commencing the Course

October 3, 2025
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Reply from NILC Training

Dear Ellen,

Thank you so much for your lovely review and for giving us 5 stars!

We're really pleased to hear that you enjoyed the course and found it both helpful and convenient. It’s great to know the sessions were engaging, the tutor was supportive, and that the timing worked well around your day-to-day commitments.

We’re also glad the application process was smooth and that you felt well-prepared leading up to the course. Congratulations on your achievement — we’re so happy to have been part of your journey!

If you ever need anything else, just let us know.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars
Verified

Format of the exam and how to apply the…

Format of the exam and how to apply the manual content to the exam was thoroughly discussed

October 3, 2025
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Reply from NILC Training

Dear Chelsea,

Thank you so much for your 5-star review!

We're glad to hear that the exam format and how to apply the manual content were clearly discussed. It's great to know that this helped enhance your experience with us.

If there's anything else we can support you with, please don’t hesitate to get in touch.

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars
Verified

Excellent Service!!!

Covered 3 separate courses with NILC and they were amazing! Great communication and also some excellent deliverers.

September 29, 2025
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Reply from NILC Training

Dear S Lake,

Thank you so much for your fantastic review!

We're thrilled to hear that you enjoyed all three courses with NILC. It's great to know that our communication and course delivery made a strong impression — we’ll be sure to share your kind words with the team.

If there's anything else we can assist you with, please don’t hesitate to get in touch. We’d be happy to help!

Warm regards,
NILC Customer Service Team

Rated 5 out of 5 stars
Verified

A day well spent

The course materials were easy to follow and the pacing of the day stopped the amount of content feeling overwhelming.
These courses helped me a build foundational skills that plugged gaps in my CV and gave me professional confidence.

September 21, 2025
Rated 5 out of 5 stars

Brilliant training

I really enjoyed Jonathan Pollinger's AI training session. He's extremely knowledgeable and I learned a lot. It was really useful to pick up some real-life applications and I made lots of notes! As I missed the end of the session due to a prior appointment it was really helpful to be able to watch the replay, which I have done today.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Outstanding Training

Honestly this training was amazing, I’ve learned a lot of things I didn’t know on each course. The courses will help me further my career from all the knowledge I came away with. I highly recommend NILC training

August 22, 2025

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