Nicks Wine Merchants Reviews 3,949

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Have always enjoyed the wonderful range of rums and wines stocked by Nick's, I enjoy good rum which they have plenty of at very reasonable prices. When required staff have always been very helpful a... See more

Rated 5 out of 5 stars
Verified

Very helpful information about the wine on their website, making choice selection very easy. Website is user friendly and checkout is easy. Aus Post was slow with the delivery, but that is not... See more

Rated 5 out of 5 stars
Verified

We have been customers of Nicks for many a year. In particular for us it is the wine ratings and reviews which are always really valuable, and the reviews and deals on scotch whiskey. Amazing range of... See more

Rated 5 out of 5 stars
Verified

Really impressed. Made a call first about the product I wanted. Super helpful staff member. Product was sent the following day by courier & it arrived safely. The packaging was excellent and I won't h... See more

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Company details

  1. Food, Beverages & Tobacco

Written by the company

For the finest local and imported wines and the largest range of spirits and liqueurs in Australia. Free delivery to most of Australia for orders over $200. Award winning, family owned and operated for over 50 years. Please note: ONLINE ORDERS, PHONE ORDERS & CLICK & COLLECT ONLY. Freecall 1800 069 295.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Go and order. You won’t regret it.

I have ordered over and over from these guys. They never fail to impress. I had a minor issue with my order, they emailed me back within 15 minutes (not exaggerating) and got it sorted immediately. These guys over deliver! Thank you.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great selection of wine

Great selection of wine! I would recommend the 2012 St. Hallett Blackwell Shiraz . Just light and perfect with pasta and steak!

October 20, 2022
Unprompted review
Rated 1 out of 5 stars

Not happy

I have used Nicks in the past and found them good. However, the last time was a total disaster.
I purchased an expensive (for me) bottle of scotch and paid extra for insurance. Unfortunately I had to redirect the shipment. I was advised by Nicks that it may require extra charges and I said that I had no problem. Nicks and Fastway/Aramex were aware of this well before delivery and Aramex said they would endeavor to redirect. Even so the package was delivered to the wrong address. I thought all they had to do was retrieve it and forward it to the correct address… and if not… I HAD PAID FOR INSURANCE! Nicks blamed Aramex and refused to honour their insurance citing - it doesn’t apply to redirected goods. I asked to see the insurance policy but these requests were ignored or “it doesn’t apply to re-directed packages”. I have just found their policy and the only mention of re-directed goods says extra charges may apply. I brought up the issue with Aramex as I have read horrifying reviews about them… the worst reviews of any company EVER! There’s even a Facebook group about how they are the worst courier in the world… it has OVER 11,000 MEMBERS.
I let Nicks know this … and said delivery was part of THEIR service and they should be ashamed to use Aramex. They refused to correspond with me after that and closed the case.
Ultimately it is their responsibility to ensure their customers are delivered what they get what they pay for. If anyone at Nicks has a heart and a conscience this is the order number 100537687 and the cost including shipping was $156.39 - surely that won’t break the bank. Please contact me.

August 9, 2022
Unprompted review
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Rated 5 out of 5 stars
Verified

Great Service

Great Service. Always have a great range at great prices and the time from ordering to delivery is quick and well packaged.

Love the occasional email and the ratings system at nick's. We did a 12 sprits of Christmas with my mates and quite a few of us used Nick to get some "different" spirits.

Highly recommend.

March 17, 2022
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