This company does a good job. That is, they provide unemployment insurance in accordance with California state laws and they make it relatively easy to accomplish. We do not have a standard payroll c... See more
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Hi, we’re NEXT, an insurance company that only provides fast, affordable, and customized business insurance for entrepreneurs. That means we can provide you with top-quality insurance options and dedicated claims advocates that protect you from the unique risks your business faces every day. If you need help, our small business experts are ready to support you from start to finish. See why more than 500,000 small businesses from 1,300 professions turn to NEXT to get the protection they need. Get NEXT, Get Going.
Contact info
United States
- nextinsurance.com
Replied to 35% of negative reviews
Typically replies within 1 week
The rate increase was insane
The rate increase was insane. Shop around before you buy or renew. The explanation for the rate increase of around 40% was illogical and made no sense. Do not do auto pay.
They did the experience great because…
They did the experience great because the process to renew was so easy
Terrible Scam of a Company
Terrible company, setup our small auto business and got coverage no problem. Once we needed them and the shop near us had a fire and we sustained damages, next insurance refused to cover anything for us and denied every claim. They told us since we do automotive work, they do not cover that... which is what we did when we signed up. So thanks for absolutely nothing but taking our money and giving us nothing in return when we lost half of our business. Don't believe all the fake reviews they put out online, just another garbage, scamming insurance company, stay far away!!
Instead of Next it should be called Easy!
Easy to find and fill out online paperwork. Affordable insurance that fits.
Best of the best
The app is very easy to use and the…
The app is very easy to use and the rates are very competitive. I’ve been with next insurance for three years now.
Coverage cancelled for legal business
It is really pathetic when I’ve been a customer for 2 years and you change your policy to not cover a licensed and legal business selling a completely federally legal product anymore.
It was very easy to make my payment.
Good job
This company does a good job. That is, they provide unemployment insurance in accordance with California state laws and they make it relatively easy to accomplish. We do not have a standard payroll cadence, and although their system was at first a little bit thrown by that, once I explained to them our situation, they were able to explain to us how the system worked and what to do to make sure that no hiccups occurred. That kind of personalized help-desk communication is refreshing in this day and age, when companies make every effort to avoid customer support as much as possible. So ... I would definitely recommend this company if you need unemployment insurance for your small or medium-sized business.
Terrible money gouging
Terrible money gouging. Started a policy with them have not made any claims and they increase my policy by 200 a year. First year from about two hundred a month. Second year 400 a month. Just got an email that the company saying it’s going to six hundred a month. Funny they reference inflation as the reason. I’m sorry but the price gouging is ridiculous. I would not recommend getting next unless you want to double your rates every year even if no claims were made on the policy. Next Shame on you for taking advantage of the small businesses that you advertise you are helping. I truly believe next is a scam.
I had a problem with a pay report from…
I had a problem with a pay report from my payroll company and they did not correct the information with next so I just called next and they fixed the issue with ease I tried to have the payroll company do it but they just directed me to where to find the information and forward it to next
In the end next customer service took care of all of it thank you
This is a scam company SCAMMERS
This is a scam company. Yes they will give you cheap insurance but you will never leave or file a claim. I'm on hold and have been trying for over a month to cancel policy.
Was doing great for two years then…
Was doing great for two years then noticed my rate increases with no notice are any claims I’ve tried for days to contact someone with no luck
It was easy to get the coverage I…
It was easy to get the coverage I wanted, and automatic payments were made with convenient emailed receipts.
Customer serv
Beware of the price hikes
They started off with reasonable rates then they increased by 100% for no apparent reason and I have never filed a claim!
We approached NEXT with interest in a…
We approached NEXT with interest in a potential partnership, but were met with a dismissive and unprofessional attitude from their Head of Partnerships. Our experience, team, and platform were minimized without meaningful inquiry or understanding. The conversation reflected a clear lack of respect and collaboration.
If you're a startup or values-driven company seeking a true partner, we strongly advise exploring alternative providers. We’ve since moved forward with a competitor who values innovation and mutual respect.
This interaction made it clear who we won’t be partnering with—and we’re grateful we found that out early.
Very satisfied with this company and their service support team
Browsing online for General liability and worker compensation for my business insurance. I found an insurance company that has very high reviews and gave it a try. Purchased the policy and indeed it is. I created the Certification of insurance from their company app. It is really easy and straightforward even for the unskilled party to technologies. There is a piece of information that I need to work on. It is on descriptions of operation. I called for help and the person who walked me through everything is David Kelley. He promises to give me a call back on Monday at 9:00 am so we can work on it. Monday morning sharp at 9:00 am my phone rang and it is him and we both worked on it.
Amazing! This is the type of worker that a company needs. It tells me a-lot about the company I am dealing with. A very reliable company.
David Kelley reflects goodness and security about their insurance company.
His services are impeccable. For sure I will stay with this insurance company for long and refer to my business friends if they need insurance policies.
Many thanks David!
Insurance almost doubled for the second…
Insurance almost doubled for the second year without notice or. It took them almost two weeks to reply to my email. (impossible to get someone over the phone).
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