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Company details

  1. Hair Replacement Service
  2. Hair Extensions Supplier
  3. Wig Shop

Written by the company

Newtimes Hair is a trusted manufacturer and supplier of high-quality hair replacement systems, wigs, toppers, and hair extensions. All our products are made from ethically sourced human hair, and our extensions feature 100% Remy hair—cuticle-aligned for consistent quality and reliable performance. We work with more than 2,000 salons, hair clinics, and wig shops worldwide, providing products that are dependable, effective, and fairly priced. In fact, it’s not unusual to find our extensions priced one-third to half less than other long-established brands—without compromising on quality. With over 80,000 hairpieces in stock and ready to ship, we make it easy to get the styles you need, fast. To make things even more convenient, we have offices and distribution centers in both Europe and the U.S. That means faster local shipping, no customs delays, and factory-direct prices. At Newtimes Hair, we believe in keeping things simple and supportive. We focus on consistent quality, product innovation, and long-term value—so you can focus on what you do best: helping your clients look and feel their best. From installation to styling and maintenance, we offer everything you need to build and grow a successful hair business—all in one place. And for added peace of mind, we back our products with a 30-day free return or exchange policy and a 90-day product warranty.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

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1-star


Rated 5 out of 5 stars
Verified

Great service and the Hollywood lace…

Great service and the Hollywood lace system looks amazing. Super happy with the quality.

October 14, 2025
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Reply from Newtimes Hair

Thanks so much for your kind words! We’re thrilled to hear you’re loving the Hollywood Lace system and that the quality met your expectations. Our team works hard to ensure every piece looks as natural as it feels. We truly appreciate your trust and can’t wait to serve you again!

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Rated 5 out of 5 stars
Verified

Awesome service

Awesome service! Grabbed some flat tip extensions at their warehouse and I'm obsessed. Can't believe the quality for that price. Thanks a ton, Newtimes Hair!

October 1, 2025
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Reply from Newtimes Hair

Thanks a lot for the awesome feedback! We’re so glad you love the flat tip extensions and had a great experience at our warehouse.

Rated 4 out of 5 stars
Verified

Got my order in just 2 days

Got my order in just 2 days, exactly like they said. The hair looks great. Now I'm just curious to see how long it'll hold up for my clients.

September 28, 2025
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Reply from Newtimes Hair

Hi Glenn, yea sure, glad to know that you like the quality of our systems. What you got are the top quality ones from our US stock. We can guarantee that your clients will like it. By then, a 5-star review will be much appriciated :D

Rated 5 out of 5 stars
Verified

Thanks Newtimes Hair

It was nice talking to Jessica. She was helpful too. got what I want, look forward to working with her again.

September 26, 2025
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Reply from Newtimes Hair

Yo Flower, glad to hear that! Will let Jessica know, and she will be over the moon!

Rated 5 out of 5 stars
Verified

The toupee quality's spot on

The toupee quality's spot on, they look natural, and clients are always happy. Orders come quick and the team's easy to deal with, which makes life a lot simpler for us.

August 29, 2025
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Reply from Newtimes Hair

We’re thrilled to hear that the toupee quality hits the mark and that your clients are happy with the natural look! 🌟 Quick deliveries and a smooth experience with our team are exactly what we aim for, so it’s fantastic to know it’s making your work easier.

Thanks so much for taking the time to share your experience — we can’t wait to keep supporting your business with reliable products and service.

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Rated 5 out of 5 stars
Verified

Fantastic Extensions

I'm chuffed with these weft extensions. The tracks are ever so tiny, so they sit flat and feel really comfortable. The hair itself is beautifully thick right down to the ends, which makes it look and feel so natural. Couldn't be happier!

August 20, 2025
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Reply from Newtimes Hair

Thank you for your positive feedback! We are excited that you enjoy the quality of our extensions. That keeps us pressing forward!

Rated 5 out of 5 stars
Verified

I chose to pick up my order from their…

I chose to pick up my order from their LA warehouse and had a great experience. Their sales rep, Jessica, was incredibly welcoming. She gave us a tour and personally helped me select the best hair systems for my needs. The excellent service impressed me, and I will be back.

August 9, 2025
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Reply from Newtimes Hair

Hi Simon, we’re thrilled you had a great visit to our LA warehouse! Jessica will be excited to hear your kind words. See you next time!

Rated 5 out of 5 stars
Verified

The lace front wig I ordered from…

The lace front wig I ordered from Newtimes Hair is fantastic. The hair is perfectly straight and smooth, creating a natural look that my clients adore. You really can't find this quality for a better price.

August 7, 2025
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Reply from Newtimes Hair

Hi Nikki, thank you so much for your kind feedback! We're thrilled to hear that your customers are loving the lace front wig. It means a lot to us to know our quality and pricing are hitting the mark. If you ever need support or want to explore more styles, we’re always here to help!

Rated 4 out of 5 stars
Verified

Very reliable

The hair system I wanted wasn't in stock in the right color, but the team handled it so well. They shipped the right one to me free of charge from their factory. I'm thrilled with the quality!

July 26, 2025
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Reply from Newtimes Hair

Thank you for trusting us Meher. We value trust as our first priority. And it's what we've been working for throughout the years. We apologize that we weren't able to get you the correct color at the very first place. But we definitely will enlarge our color bank get a color system ready for your clients.

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Rated 5 out of 5 stars
Verified

I've been with Newtimes Hair for about…

I've been with Newtimes Hair for about five years, and the Genius Weft extensions I just got for the salon are fantastic - my clients are so happy with them!

July 16, 2025
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Reply from Newtimes Hair

Thank you so much, Eva! Your feedback means a lot to us. We’re thrilled your clients are loving the Genius Wefts—it’s what we work for! If you ever need anything, just let us know. We’re always here to help your salon shine!

Rated 5 out of 5 stars

Quality, Service and longevity

Been working with Newtimes Hair for about two years now and my clients have been overall happy with the hair that is being provided. My shop, DesignX Hair Creations Inc, is located in Burbank,CA and having a warehouse close by is a real game changer. I’m able to purchase stock units right away and get them shipped out with next day delivery. As my business grows I hope Newtimes continues to prosper as well. Thank you NewTimes for being accesible and having an awesome sales team here in Diamond bar with Jessica and in China with Winni.

June 16, 2025
Unprompted review
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Reply from Newtimes Hair

Hi Diana, thank you sincerely for your thoughtful feedback. We're truly grateful to have had the opportunity to work with you over the past two years, and it’s wonderful to know that the hair has met your clients’ expectations. We're especially glad the local warehouse has been helpful in supporting your business operations.

Your kind words about Jessica and Winni will certainly mean a lot to them — we’ll be sure to pass them along. It’s a real pleasure to support your growth, and we look forward to continuing this journey together.

Warmest regards,
The Newtimes Hair Team

Rated 5 out of 5 stars

We are very happy with the customer…

We are very happy with the customer service and with the products we receive. The hair quality is very good, as is the workmanship. It’s very helpful that even our special orders are not a problem for Newtimes Hair and are made according to our specifications with attention to detail. We highly recommend!!!

June 16, 2025
Unprompted review
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Reply from Newtimes Hair

Hi Seva, thank you so much for your kind words and recommendation! We're truly delighted to hear that you're happy with both our service and the quality of our products. It’s always our goal to make sure every order — including special requests — meets your expectations down to the details. Your continued trust means a lot to our team at Newtimes Hair. We look forward to supporting you for many more orders to come!

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