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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the user-friendly experience, highlighting the intuitive data entry and clear explanations provided throughout the process. The platform's ability to save progress and offer easy navigation is also well-received. People find the software comprehensive, covering various aspects of expat taxes, including self-employment income and treaty provisions. Consumers consistently praise the company's customer service, noting the fast, helpful, and professional responses to their inquiries. The support team is described as patient, reassuring, and knowledgeable, particularly when dealing with complicated tax rules and forms. Many reviewers express gratitude for the personalized assistance they received, with some specifically mentioning individual team members who went above and beyond to address their unique issues.

Based on these reviews

Rated 5 out of 5 stars
Verified

I LOVE MyExpatTaxes! The software itself is very good, but where they really show excellence is in their customer service. If I am confused or have questions I hear back in a reasonable amount of ti... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to use. Asks all the right questions and gives you the options you need to get things done correctly. Very quick responding and helpful assistance with questions or issues and much lower price th... See more

Company replied

Rated 5 out of 5 stars
Verified

I loved this service! This was the most intuitive and indeed enjoyable tax software I have used. I liked how fun the prompts and general language was. This is the first time, after five years abroa... See more

Company replied

Rated 5 out of 5 stars
Verified

Makes misery less miserable. I have always appreciated this platform, which made doing my US taxes as an expat go from scary and impossible to...I don't know, slightly nerve-wracking and mildly painf... See more

Company replied

Rated 4 out of 5 stars
Verified

The whole experience was smooth and not difficult. My only constructive criticism would be that after having completed filling the forms and approved the whole return, one might think that is finished... See more

Company replied

Rated 3 out of 5 stars
Verified

Good functional and simple interface, but $450 is pretty steep for fairly basic tax prep, a 4-5 days standard for email reply is very slow, and they won't even do the work of generating a US tax for... See more

Company replied

Rated 4 out of 5 stars
Verified

I have been using the site for a number of years to file my expat taxes. Overall, I am quite happy, though this year I found the section "my expat taxes" confusing as I already answered how much tax I... See more

Company replied

Rated 5 out of 5 stars
Verified

Fantastic service. Really top-notch customer service and rapid replies to all my queries. MyExpatTaxes was able to maximise my return and get my the largest refund amount possible. They also helped me... See more

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Rated 4 out of 5 stars
Verified

It is fairly straightforward for most of the forms on how to enter information. There were a few spots that got confusing as to how to proceed or delete an extra data row, but that was probably m... See more

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Rated 5 out of 5 stars
Verified

It remains the best, most affordable software out there for expats doing their US taxes. I have been with them for years and will likely continue to do so until I retire. They take a lot of the head... See more

Company replied

Rated 5 out of 5 stars
Verified

Good value for money, I have used for many years, and your details are kept, so only need to adjust amounts, rather than filling in everything from scratch. Its quick to use, and the efiling means e... See more

Company replied

Rated 5 out of 5 stars
Verified

This was my first time using MyExpatTaxes and I found to really good. The online interface was practical and easy to use and I got good advice both from the help-chat and from the professional review... See more

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Rated 4 out of 5 stars
Verified

The live chat was very helpful and the team answered my questions quickly, something other services I contacted didn't really offer. Their pricing tiers are very clear and their website has a step by... See more

Company replied

Rated 4 out of 5 stars
Verified

Altogether a big improvement on hiring a tax accountant. It’s difficult in some cases to understand how the requirement applies to Canada, and also there was no time to have my taxes reviewed before... See more

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Rated 5 out of 5 stars
Verified

Did exactly what I wanted it to: let me enter all of the data, make corrections, fiddle with numbers, etc, until I'm happy with it, then have someone review it. Much better experience than H&R Block e... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been using turbotax for the last 7 years of living abroad and it's been ok. This year I had to consider self employment income alongside my employed job and just couldn't feel confident. All I ca... See more

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Rated 5 out of 5 stars
Verified

I have used various expat tax software services over the years, but this is the one I keep coming back to. It just gets better every year. The website is easy to use, intuitive and, most importantly,... See more

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Rated 4 out of 5 stars
Verified

Tool was easy to use. Could have never worked myself through all these forms. Unfortunately extra services ring up fairly steep extra cost. The feature: Tax planning via 3 extra questions is r... See more

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Rated 5 out of 5 stars
Verified

Great support and staff. Very reactive. Reassuring and providing the advice one needs while facing daunting forms and complicated tax rules - especially when one is abroad. I have been working with t... See more

Company replied

Rated 5 out of 5 stars
Verified

Fast, effiecient, accurate, responsive and excellent value. What more could you ask for? I've been using MyExpatTaxes for 5 years and they've always been able to get me over the line, even in some tri... See more

Company replied

Rated 4 out of 5 stars
Verified

Completed and submitted my tax returns, as expected, and certainly seem to understand the complexities of expat taxes. However, it was not clear until I had entered every single detail and was... See more

Company replied

Rated 5 out of 5 stars
Verified

MyExpatTaxes is such a great service! I've used them 3 times. Every time, they're professional, very patient with my questions, and thorough. I always feel like I'm in safe hands.

Company replied

Rated 5 out of 5 stars
Verified

I am so grateful for this tax service. The website is very clear and encouraging to use, and every time I write an email for extra help, I get quick and clear answers. It feels like my tax advisor rea... See more

Company replied

Rated 5 out of 5 stars
Verified

Filing in '24 involved catching up for past yearsand was really complicated, and MyExPat came to the rescue, going above and beyond. This year, with most of the fields filled in and questions answere... See more

Company replied

Rated 4 out of 5 stars
Verified

It is a very good and useful system to file taxes as an expat, and will keep using it for the next years to come. What sometimes is frustrating is that as a client you still need to have a good und... See more

Company replied

Rated 5 out of 5 stars
Verified

I use expat taxes every year and do think the software is brilliant. As someone who specialises in user centred design I do feel the software could have more prompts and injourney guidance for users t... See more

Company replied

Rated 5 out of 5 stars
Verified

The process was smooth and I could ask questions if there were any doubts. Its was a huge stress trying to navigate the mountains of forms but with expat taxes I got peace of mind

Company replied

Rated 5 out of 5 stars
Verified

This is my third (?) year with MyExpatTaxes. The team is competent, reassuring and friendly. They do so much to reduce the stress level of filing. Always grateful to have them around!

Company replied

Rated 5 out of 5 stars
Verified

For someone who is dyslexic and challenged with forms and numbers, MyExpatTaxes has been a lifesaver. I didn't want to spend a fortune on an accountant. I was able to get the help and support I needed... See more

Company replied

Rated 5 out of 5 stars
Verified

The format of the portal makes inputting my information very easy. It guides me through all the information I need to provide. I also like the fact that I can save it, log off and come back to it late... See more

Company replied

Rated 5 out of 5 stars
Verified

I’m a returning customer and very pleased with MyExpatTaxes. They’re efficient, responsive, and reasonably priced — the whole process is smooth and stress-free. I’ll definitely be back again next year... See more

Company replied

Rated 5 out of 5 stars
Verified

For simple expat taxes, this is the ticket. They have most angles covered in the app, and when posting questions about my specific circumstances they answered right away. I’ve never finished my return... See more

Company replied

Rated 5 out of 5 stars
Verified

I’m allergic to doing tax returns and this platform is so easy to navigate holding your hand every step of the way. So grateful to have found it.

Company replied

Rated 5 out of 5 stars
Verified

Really great and responsive team that informed me every step of the way! They also helped to explain my filing options since having my son aboard. Will absolutely be using them for years to come!

Company replied

Rated 5 out of 5 stars

Their team was very supportive and helped me submit my very complicated Taxes on time. Special thanks to Rochel, who dedicates a lot of time to answering and addressing my requests.

Company replied

Rated 5 out of 5 stars
Verified

Data entry is intuitive and, for me, it covered all of the bases, including self-employed business income/deductions. Treaty provisions were pre-programmed and treated accurately. The reviewers were... See more

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Rated 4 out of 5 stars
Verified

I’ve used MyExpatTaxes for several years as a U.S. expat. Overall, it’s been reliable and far less stressful than juggling IRS forms from abroad. The FEIE/FTC workflow makes... See more

Company replied

Rated 5 out of 5 stars
Verified

Form filling was easy and questions were for the most part clear and precise. Good explanations for tricky things like what is "foreign income" and how does the FTC work in my country of choice. MET a... See more

Company replied

Rated 5 out of 5 stars
Verified

MyExpatTaxes is a great solution for US citizens living abroad. They make it simple and provide sound advice. Highly recommend for anyone who is not an international tax professional.

Company replied

Rated 4 out of 5 stars
Verified

Easy to use and can handle all our tax needs at a reasonable price. Only issue is that all info in a given section must be entered before it can be saved.

Company replied

Rated 5 out of 5 stars
Verified

We’ve used MyExpatTaxes for 3 years now. Excellent service and very easy to use. Highly recommend

Company replied

Rated 5 out of 5 stars
Verified

Loved the support - Klaudia goes above and beyond the call of duty, helped me with a very unique issue related to my refund.

Company replied

Rated 4 out of 5 stars
Verified

It's a pretty good service for what it is, and quite easy to use compared to other services out there. This may be an unfair reason to subtract a star, but US taxes and reporting requireme... See more

Company replied

Rated 5 out of 5 stars
Verified

It was so helpful to be able to ask questions throughout and have someone review my taxes at the end!

Company replied

Rated 5 out of 5 stars
Verified

It was easy and the price was good. I used a cpa before and besides charging x5 he asked all the same questions. I had to gather all the info myself anyway.

Company replied

Rated 4 out of 5 stars
Verified

Well structured program. Is you have any questions the chat option in the program is quick and helpful.

Company replied

Rated 5 out of 5 stars
Verified

MyExpatTaxes is the best service to use for the streamline process. They are helpful, affordable, and very responsive.

Company replied

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Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Missed the US Expat Tax Deadline?

You can still e-file with MyExpatTaxes!

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars
Verified

Pricing feels like "Bait and switch"

Completed and submitted my tax returns, as expected, and certainly seem to understand the complexities of expat taxes.

However, it was not clear until I had entered every single detail and was ready to submit, that they required me to use the premium service due to my dual citizenship. I have no need of most of the other services/upgrades covered in the premium package, so it seemed very over-priced. With the incremental cost of submitting multiple FBAR disclosures, the bill ended up more than five times the price I was expecting. Maybe just my unique circumstances but this REALLY feels like "Bait and switch!" I will be carefully reading the small print and shopping for a different tax service next year.

EDIT: i received a personal message about my review, explaining why Premium service was required in my case. I'm impressed with that focus on customer service and changed my rating from 3* to 4*. I still feel the price bump was excessive for my particular circumstances.

October 22, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry you didn't have a great experience with us!
We try to avoid surprises at Checkout and we don't hide additional fees in the fine print.
That's why there is a page early in the questionnaire that points out why you would need to be on the Premium plan if you want to continue with us.

Rated 5 out of 5 stars
Verified

The process was smooth and I could ask…

The process was smooth and I could ask questions if there were any doubts. Its was a huge stress trying to navigate the mountains of forms but with expat taxes I got peace of mind

October 9, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 1 out of 5 stars
Verified

Edge cases require manual intervention from support and delays. Mistake made on state return by human preparer, but refund refused.

My main issue was with my state return. State returns are not automatically generated by the software and must be prepared by a human within MyExpatTaxes, so there is a natural delay. I finished my federal return 4 days before the deadline, but my state return was only ready 1 day before the deadline. However, the human preparer filled out my state return incorrectly, because he missed a W-2C file that I had uploaded previously. I reached out to point out the mistake, but I did not receive a fixed state return until 5 days AFTER the filing deadline. In the meantime, I asked for a refund for the state return instead, because I would rather have a refund and not file my state return through MyExpatTaxes rather than file it late. However, MyExpatTaxes refused to provide a refund since a human preparer had already worked on it (despite making a mistake and causing a 8 day delay in total).

There were a couple issues with my federal return but they were fixed more promptly. First, the software doesn't handle HSA rollovers, so I had to reach out to support to fix that in my return through human intervention. Second, the software was using the wrong year version of Form 8995-A, which was noticed and fixed by support later. Third, I made a mistake when entering my long-term capital gains, because I didn't realize that I had to select "Worldwide Investment Income and Worldwide Property Sales" under the Foreign income section to enter US capital gains that are not reported on Form 1099-B. I think the UI is a little confusing in this respect, since you have to enter US capital gains in the Foreign section, which led to my mistake. However, support responded promptly to these issues, and my federal return was fixed without undue delay.

Until my issues with my state return, I was happy with the service provided by support, and I appreciated that the MyExpatTaxes tax package explains nitty-gritty details like why the Foreign Earned Income Exclusion was selected for you over the Foreign Tax Credit.

October 11, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry that you didn't have a great experience! I'll ask the team to look into what happened with your State Return.

Rated 3 out of 5 stars
Verified

NO discount for repeat customer - bait & switch

MyExpatTaxes promised discount for repeat customers. They failed to deliver on this promise!

October 14, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry you didn't have a great experience this year! Did you reach out to our support team about your loyalty credits before making the purchase?
I'll ask the team to look into it!

Rated 5 out of 5 stars
Verified

Easy and Efficient

The software is super easy to use. My taxes were filed ten days ago and I already got a refund. These guys are my new go-to for U.S. taxes.

October 13, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 1 out of 5 stars
Verified

False marketing claims

This software claims to help you “maximize your return,” but in practice it misses key steps necessary to do that. For example, it encourages users to skip deduction sections to save time by offering vague reassurances like “you can always come back to it later if it makes a difference,” but provides no prompt or warning at the end that leaving these blank does actually reduce your liability/refund. Important optimization opportunities—such as self-employed health insurance deductions—are also not highlighted, and the IRA contribution guidance is inaccurate: it implies contributions are only allowed through April 15, when in fact SEP IRA contributions are permitted through the filing deadline, including extensions. All of this is inconsistent with the company’s own marketing, which prominently claims to help users “get every credit and deduction you deserve” and even quotes customers saying that the software identifies opportunities for saving and gives them “autonomy.”

Furthermore, when I asked about a missing IRS-required statement in my generated forms, support refused to even clarify whether this was a compliance issue without requiring me to pay for a higher-tier plan.

If your return involves only basic employment income, this product probably works adequately. But if you expect to have any actual tax liability or refund, be prepared for incomplete guidance and a lack of meaningful support.

October 16, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

I'm sorry you didn't have a great experience with us! I'll ask the team to look into your case.

Rated 5 out of 5 stars
Verified

3 years and counting!

We’ve used MyExpatTaxes for 3 years now. Excellent service and very easy to use. Highly recommend

October 14, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars
Verified

I’m allergic to doing tax returns and…

I’m allergic to doing tax returns and this platform is so easy to navigate holding your hand every step of the way. So grateful to have found it.

October 20, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 4 out of 5 stars
Verified

Well structured program.

Well structured program.
Is you have any questions the chat option in the program is quick and helpful.

October 14, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 4 out of 5 stars
Verified

Pretty good… But waiting for AI to replace/improve it.

It's a pretty good service for what it is, and quite easy to use compared to other services out there.

This may be an unfair reason to subtract a star, but US taxes and reporting requirements are just so ridiculously complicated, and require so much prep, form-filling and documentation, that I can't bring myself to give five stars.

Compare to my Norwegian tax return, which is a pre-filled two-pager for my review, written in easy language with virtually no jargon or references to obscure sections and rules. Click to edit and update. Need to add something? Answer a few very simple questions that get straight to the bottom line, write a brief description, and attach documentation. No need to enter every detail into some form, because trustworthy answers to doubts and questions will be found in the documentation, not the form, anyway.

My US tax return is obviously nothing like that, even if the information that goes into it is exactly the same. This is, of course, not MyExpatTaxes' fault. But I can't help but think that they could improve the experience a lot if they put more effort and development into it.

For example, I'm sure a specialized tax AI could look through my statements, previous tax returns, pay stubs, etc. in a matter of minutes, follow up with a a few good questions, and simplify the process and cut the cost dramatically. Not only do I think it's possible, but I'm sure someone is working on that as I write this.

So, MyExpatTaxes are as good as a service like this gets these days (as far as I know, and I have done some exploring). But unless they're working on their own AI to revolutionize and cannibalize their own product, their method will very soon be obsolete. So before you sign up, make sure you check to see that there isn't yet an AI out there that does a better job.

October 16, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for taking the time to leave a review!

In regards to AI: it has a lot of potential! But we’ve already seen plenty of “AI-prepared” or "AI-reviewed" returns this year that were just as confident in being right as they were actually wrong. Fixing those mistakes kept our human tax pros very busy.
AI has potential for a place in tax preparation, just not the way that we've seen it used, yet.

Until then, we’ll keep combining smart tech with actual human judgment — because the IRS still prefers numbers and calculations that are in line with the US tax code and the various international tax treaties.

Thanks again for the review! We’ll take “pretty good” while we work on “miraculously simple.”

Rated 5 out of 5 stars
Verified

I loved this service!

I loved this service!

This was the most intuitive and indeed enjoyable tax software I have used. I liked how fun the prompts and general language was. This is the first time, after five years abroad, that I was able to figure out how to claim the dependent refund and I will definitely use this service again next year.

October 15, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 5 out of 5 stars
Verified

Easy to use

Easy to use. Asks all the right questions and gives you the options you need to get things done correctly. Very quick responding and helpful assistance with questions or issues and much lower price than what we pay our Italian accountant.

October 15, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars
Verified

My experience doing the taxes in the…

My experience doing the taxes in the software was a 3 but the customer service was prompt and provided all the answers I needed so because of the fast, accurate customer service, this is a firm 5 stars…although very expensive

October 15, 2025
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words! Check out our Early Bird Special in December for the best deal!

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