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Muddy Mat® Reviews 1,613

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product quality, noting its softness, absorbency, and durability. Many consumers have purchased multiple mats and other items, such as pet beds, praising their effectiveness in trapping dirt and water, which helps to keep floors clean. People also appreciate that the products are easy to clean, with many mentioning they can be machine washed without losing their quality. Consumers report positive experiences with customer service, highlighting the company's responsiveness and helpfulness in resolving issues. While some reviewers mentioned occasional issues with orders or website clarity, the overall sentiment towards the company's products and customer service remains highly favorable. Many customers express their intent to continue purchasing from the company, citing the mats' ability to maintain cleanliness and enhance the coziness of their homes.

Based on these reviews

Rated 4 out of 5 stars
Verified

I was a little disappointed at the amount I had to pay to exchange them for the extra large also I was supposed to get a email so that I can return them and get the new ones thus far I have not receiv... See more

Company replied

Rated 4 out of 5 stars
Verified

Love the mats. After a full year, washing every 4 weeks or so , the backing came off. But I will buy new ones as they work so well! One star off for sturdiness.

Company replied

Rated 5 out of 5 stars
Verified

Muddy mats are great products. I have purchased them multiple times. I had an issue with the website that caused the order of something that I had not actually selected. Upon contacting their Customer... See more

Company replied

Rated 5 out of 5 stars

"This mat is absolutely a lifesaver for my floors! With two dogs, I was constantly cleaning up muddy paw prints, but not anymore. The Muddy Mat's ultra-absorbent chenille material works like magic, tr... See more

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Rated 5 out of 5 stars

Money well spent! Finally something on Facebook/internet sites that actually do everything they claim to. Having dogs/cats with dog flap this Matt has been a god send if I’m quick I can grab dog t... See more

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Rated 5 out of 5 stars
Verified

Muddy Mats are great! We have a runner, and just bought another runner, a medium mat and a small mat. I accidentally ordered the wrong color, contacted Muddy Mat about how to correct this, and they w... See more

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Rated 5 out of 5 stars
Verified

The person I spoke to was very kind and considerate. He listened to my complaints and took it up to higher command and was back on the phone in matter of minutes and had my problems resolved. 🥰

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Rated 5 out of 5 stars
Verified

Our Shih Tzu have always tracked everything into our camper. We used the mat while on a 4-week trip. the entry mat noticeably cut down dirt and leaves. But more important, the mats made it much safe... See more

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Rated 5 out of 5 stars

I started using Muddy Mats when we lived with 3 large dogs to try to keep my floors clean(er). They worked great and I was impressed! Now, I have bought them for family and friends--mostly dog... See more

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Rated 5 out of 5 stars

I was looking for a rug that was durable and most of all washable! Im an animal rescue and have 5 dogs of my own and these rugs have saved me so much cleaning time!! They really do a wonderful job and... See more

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Rated 5 out of 5 stars
Verified

When I placed my order 2 items besides the rugs had been ordered that I didn’t want. I called customer service and they fixed my order. Be aware if you get free shipping there is still a small handli... See more

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Rated 5 out of 5 stars

These are great. Ended up in the bathroom for my husband who is disabled. They don't move, unlike previous bath mats I tried, minimizing the fall hazard. Absorbent to the max, and wash well.

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Rated 5 out of 5 stars

I had no idea I would be so happy with these mats. Unbelievable. They never look dirty ( I have 3 teal colored ones - a runner and 2 mediums) but when I shake them out it’s awful. All that dirt w... See more

Company replied

Rated 5 out of 5 stars
Verified

Very responsive customer service! Got a quick response to an email and very courteous! I got the 2 long mats and they were true to size, great quality and waterproof! I’m very happy with my purchase!... See more

Company replied

Rated 5 out of 5 stars

I have purchased so many of their products (10 mats, 1 outdoor mat, and 2 pet beds) and am so impressed by their products! They are as advertised. And I had an issue with ordering and they helped me u... See more

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Rated 5 out of 5 stars

I was skeptical about these mats but decided to give them a try as we have a dog who love puddles, mud etc. I have ordered 2 and got one free and I have to say I’m really pleased no muddy paw marks on... See more

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Rated 5 out of 5 stars

Amazing quality amazing softness! Muddy may does not disappoint! We have the runner and XL mats. As advertised they retain dirt, water and do not slide. We ordered more for the bath and kitche... See more

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Rated 5 out of 5 stars

Well I first bought them for our Frankie (pup). But then I started to put them in our hallway they look so comfy. Then I got the dog bed for Frankie, which she loves. Now I’ve ordered some for the bat... See more

Company replied

Rated 5 out of 5 stars

I made one order to Muddy Mats and was so Pleased with the texture, the color and the ease of washing that I ordered more. However, there was an issue in the order. I did not receive all of the ite... See more

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Rated 5 out of 5 stars

I bought these Muddy Mats thinking ( hoping ! ) that they would trap the kitty litter from 2 cats hopping in and out of the litter box ! They work AMAZING 😻😻. No more litter all over ! They arrived... See more

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Rated 5 out of 5 stars

LOVE YOUR PRODUCTS!! Having purchased 3 Muddymats a year ago, seeing your pets beds I just had to get one for my “Peanut”. She loves it! She’s able to stretch out and be totally comfy and cozy. Th... See more

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Rated 5 out of 5 stars

Best thing ever! I have multiple large dogs and have tried several different kinds of rugs. It ended up being a terrible waste of money. But these actually work. Easy to clean and easy to wash, a... See more

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Rated 3 out of 5 stars

This is a follow up to my review of two days ago. Muddymats did respond to my wife and sent the return authorization. I believe this was done prior to my earlier review being seen by them. Still, not... See more

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Rated 5 out of 5 stars

It's always a bit scary the moment you click 'Buy Now'on a facebook ad you have been tempted by for ages... But BOY OH BOY am I please that I did! I bought three muddy mats and they are quite simply F... See more

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Rated 5 out of 5 stars

I love them! They’re absorbent and resilient. We gifted them to our children and adult grands last Christmas cause we all have dogs and dirty feet 😜 they don’t fade or shrink.

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Rated 5 out of 5 stars

Great product. I have 6 of them. well worth the cost. I do however recommend the next to the smallest size as they are perfect for a door entry way and are lots easier to fit in the washing machine th... See more

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Rated 5 out of 5 stars

When I saw muddy mats on line I thought they would be good for me as I hate dirt coming into the house. After I ordered them I thought maybe I had miss understood and they were really doggy mats. Let... See more

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Rated 5 out of 5 stars

I love these mats . I have a large 13 year old boxer pit and a8 month old Labadoddle. These mats stay in place, with the boxer pit has arthritis in her hips and we have hardwood floors so the mats h... See more

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Rated 5 out of 5 stars

It has done everything it claims which is amazing in itself. Service was fast and delivery was on time. Every house was should have them. I don’t own a dog but it does wonderful from people walking th... See more

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Rated 5 out of 5 stars

I would like to tell a little story about my muddy mats. I have 6, and most of them the largest they make.. I can testify that the durability is just outstanding. Two of my largest have withstood 2... See more

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Rated 5 out of 5 stars

I just wanted to say, that my dogs love their Muddy Mat bed SO MUCH that I just had to order another one!!!! In fact, both dogs AND both cats love it!!!! There have been times when I’ll catch at l... See more

Company replied

Rated 5 out of 5 stars

We have 3 muddy mats and love them. No more wet footprints or mud in the house. One in our RV, one by the back door and one by our doggy door in the house. I would definitely buy another. They are ma... See more

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Rated 5 out of 5 stars

A large variety of colors to choose from. Rugs are very soft, absorbent and attractive. I have multiple sets of the rugs and both blankets. I only wish the blanket had more than two colors.

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Rated 5 out of 5 stars

I absolutely love Muddy Mats!!!! We have 5 dogs in and out all day long and my floors stay clean!!! No more sweeping and mopping several times a day. Best purchase I have made in a long time!!!!... See more

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Rated 3 out of 5 stars

I like the rugs but find the customer service frustrating. I responded to stated offers that were misleading, like a pack of 4 rug grippers they priced INDIVIDUALLY, even though all 4 are s... See more

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Rated 3 out of 5 stars

I was very upset the checkout was the way it was. I kept getting pop up suggesting sale of anti slip grips for the muddy mat. I was purchasing because they claim it is anti slip. However the grip is n... See more

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Rated 5 out of 5 stars

This mat is the best ever door mat. It really does what it says. No wet paw or shoe marks on the floor. I bought one to try and was so pleased I bought another. Both in the burgundy colour which looks... See more

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Rated 5 out of 5 stars
Verified

muddy Mat are always quick to respond to any questions you may have. Very friendly, caring people working for this company!

Company replied

Rated 5 out of 5 stars

I have 10 muddy mats. One at each door and bottom of each set of stairs, one in each bathroom also at the door of the garage. Thank you Muddy Mats for a great product. Our home is much cleaner and s... See more

Company replied

Rated 5 out of 5 stars

Muddy Mats are the best! We use them in the bathrooms, the entry ways, the garage. They are the perfect rug! Easy to wash and dry and so absorbent! We bought our first 2 muddy mats last fall(2024) a... See more

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Rated 5 out of 5 stars
Verified

Great follow-up on missing order shipment. Items re-shipped & delivered within 3 days of request.

Company replied

Rated 5 out of 5 stars

I have 6 different Muddy Mats in my home. I love them. I have 2 golden retrievers and these mats catch all the dirt they bring into our home. Makes cleaning floors a lot easier! Try them.... See more

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Rated 5 out of 5 stars
Verified

I talked with Chris and he was so helpful. He listened to all I had to say and he helped me with my problem. He was very caring and professional. He is a asset to your company.

Company replied

Rated 5 out of 5 stars
Verified

I wanted a rug to catch the doggy paw prints when they come in….and muddy mat does all that! Love this rug. And one of my dogs loves to go in the kitchen and lay on the rug…she loves to just park her... See more

Company replied

Rated 5 out of 5 stars
Verified

You tried to please the customer which is really good easy communication fast shipping

Company replied

Rated 5 out of 5 stars

Love my muddy mats. Great inside my dog doors and entryways. Will buy more soon. Every entryway needs one. I have had 3 for over a year and they are like new with each washing. 5 Stars from me.

Company replied

Rated 5 out of 5 stars

It is a pleasure keeping dirt and water contained. My mats look good and colors dress up my home. Cleaning is a breeze too.

Company replied

Rated 5 out of 5 stars
Verified

They replaced the items that didn’t turn up. I hope the new order does turn up. Very approachable and friendly. Lynda Duncan

Company replied

Rated 5 out of 5 stars

They were fast at answering my questions. I waiting now to see if it holds true. I do believe it will.

Company replied

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Company details

  1. #30 of 60 best companies in Pet Supply Store
  2. #3 of 3 best companies in Carpet Store
  3. #1 of 1 best companies in Carpet Wholesaler
  4. #45 of 84 best companies in Home Goods Store
  5. #41 of 69 best companies in Pet Store

Written by the company

Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the Door Tired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly. Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors. Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens. Machine washable, quick drying, and built to last years. Join thousands of happy homes. More time with your pet, zero time scrubbing. Start living clean today!

Our promise to you

Written by the company

Premium quality, unbeatable value, guaranteed satisfaction
With Muddy Mat, get our patent pending advanced microfiber design starting at only $19.95. Enjoy instant mess protection at your door, machine washable convenience, and free shipping on all orders!

60 Day Money Back Guarantee

Muddy Mat Promise!

Muddy Mat Promise!
Not completely happy with your Muddy Mat? Simply contact us within 60 days of delivery and we'll process a full refund right away. No hassle, no questions, 100% of your money back guaranteed.Retry

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I had an issue with my order

I had an issue with my order - reaching out by email was frustrating and futile. After several days of emailing back and forth it became clear that they were automated messages, posing as actual human correspondence. It was infuriating. But when I called they were fantastic and resolved everything quickly. I love the product, this was a third order with them!

October 15, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for your feedback and for being a loyal customer — we truly appreciate your continued support. We're glad our phone support team was able to assist you quickly, and we're delighted to hear you love the product!

Rated 5 out of 5 stars
Verified

I would purchase through Muddy Mat…

I would purchase through Muddy Mat again! Your service was outstanding! You handled my situation, refund and customer service was ACE! The product is super too. Thank you so much!

October 13, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Hi Glo, we're glad to hear you were happy with both our service and product. It means a lot to us that you’d choose to order from Muddy Mat again — we truly appreciate your support!

Rated 5 out of 5 stars

The muddy mats hold up to the…

The muddy mats hold up to the advertisement they are so soft but are very sturdy. My cat pulls on the loops sometimes to play and they are secure. They wash up and the colors are so vibrant and match all seasons. I use the orange and black for Halloween and the red and green for Christmas. Love the Atlantic blue for my kitchen and the navy blue for my living room. My cats are always laying on them so I'm going to purchase a small bed so she can have her own little muddy bed. Lol

October 1, 2025
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Hi Deborah, we're so glad to hear the mats are living up to expectations and holding up well — even with playful cats! It’s great to know you’re enjoying the vibrant colors throughout the seasons. We truly appreciate your support.

Rated 1 out of 5 stars
Verified

I ordered 3 mats and when I placed my…

I ordered 3 mats and when I placed my order, was charged for 6 mats. I had to call and get a credit for the 3 extras.

October 15, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for your feedback, Lavona. We apologize for the billing error and are glad it was resolved. We have sent you a follow-up email regarding your order. Please check your inbox and feel free to contact us if you need further assistance.

Rated 5 out of 5 stars
Verified

Not great at all, returning the whole order

Not great at all, I am returning the whole order as wel speak

October 8, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Hi Valerie, we're sorry to hear you're not satisfied. We’ve sent you an email regarding your order and return. Thank you for your feedback.

Rated 5 out of 5 stars

I bought two of the large dog bed

I bought two of the large dog bed. They LOVE the beds. I’m glad I bought them.

October 1, 2025
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Hi Mary, we’re delighted to hear your dogs love the large beds. We appreciate your purchase and support!

Rated 5 out of 5 stars
Verified

I liked that you were quick to respond…

I liked that you were quick to respond to my questions.

October 8, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for your feedback, Polly. We’re pleased to hear you appreciated our prompt responses. Please feel free to reach out anytime.

Rated 5 out of 5 stars
Verified

Quick response and resolution.

Quick response and resolution.

October 15, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Hi Meg, we’re glad we could provide a quick response and resolution. Please don’t hesitate to contact us if you need further assistance.

Rated 5 out of 5 stars
Verified

I was dissapointed that the buy 2 and…

I was dissapointed that the buy 2 and get one free was misleading but the agent was most helpful with my return

October 6, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for your feedback, Benny. We apologize for any confusion regarding the promotion, and we’re glad our agent was able to assist you with your return. Please don’t hesitate to contact us for any further support.

Rated 5 out of 5 stars

No mess in Montana

I purchased the mat for work with all of the rain and snow in Montana, I thought it would work perfectly, and it does!!

October 1, 2025
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Hi Belinda, we’re delighted to hear the mat is working perfectly for you in Montana’s weather. We appreciate your support!

Rated 5 out of 5 stars
Verified

Muddy Mat is great for pets and humans from coming in and out of a home.

Response was quick and their concern was really appreciated. Its a great product for every home to have because it really helps not to clean up consistently from human shoes and pups/animal paws.

October 15, 2025
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Reply from Muddy Mat®

Thank you for your feedback, Charlene. We’re glad to hear the Muddy Mat is helping both pets and humans keep your home cleaner. We appreciate your kind words about our quick response and support.

Rated 5 out of 5 stars
Verified

I liked it my dog didn't muddy mat…

I liked it my dog didn't muddy mat offered a new one all I had to do was send video so I did was asked to verify my address so I did ! my e-mail vanished and haven't heard a thing from them . That don't say much for THEM . not real happy .

October 9, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Hi Wayne, we apologize for the delay in communication after you sent the video and verified your address. We have sent you a follow-up email regarding your replacement. Please check your inbox, and feel free to contact us directly if you need further assistance.

Rated 5 out of 5 stars

Should've gotten more

I only bought a large one for Marcy and she lays on it every morning. But she would share it with Hurricane. When someone left us another kitten, she ran and jumped on the bed. Marcy doesn't share with Newbie yet but it's so big, comfortable and warm they all love it!

September 13, 2025
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for your feedback, Ebrendak. We’re delighted to hear that Marcy—and even Newbie—are enjoying the large dog bed. We appreciate your support and hope to serve you again soon.

Rated 4 out of 5 stars

The quality of muddy mats is excellent…

The quality of muddy mats is excellent the shipping is very good but the attention and courtesy of the customer service folks is most important and most excellent!

October 14, 2025
Unprompted review
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for your kind words, Rick. We’re pleased to hear you’re happy with the quality of our Muddy Mats and our customer service. We appreciate your support!

Rated 5 out of 5 stars
Verified

Muddy mats really do remove dirt from paws

I have a new puppy he goes out and gets muddy especially in the morning, my muddy mats remove any visible trace of dirt and water.
I just bought one for my back seat of my car because they work so well.

October 14, 2025
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Reply from Muddy Mat®

Hi Isobel, we’re glad to hear our Muddy Mats are effectively keeping dirt and water off your puppy’s paws—and even your car’s back seat. We appreciate your support!

Rated 4 out of 5 stars
Verified

The muddy mats are soft and Very…

The muddy mats are soft and Very sturdy. Haven't had much rain or mud yet but wanted to have them in place for winter

October 5, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Hi Heather, we’re glad to hear you find the Muddy Mats soft and sturdy. They’re designed to perform well in all weather, so you’ll be well prepared for the winter season. We appreciate your support!

Rated 5 out of 5 stars
Verified

Easy order

Easy order. When it arrived one was missing and the bag had been open. It is being replaced no.problems.
Thank you

October 7, 2025
Muddy Mat® logo

Reply from Muddy Mat®

Thank you for your feedback, Kay. We're glad the replacement process was smooth and the issue is now resolved. If you need any further assistance, please don’t hesitate to reach out.

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