Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I don't often write reviews, but I don't acknowledge the bad ones at all. Shipping is fast, and when I return an item, the processing is quick. They also often have good promotions, with regular 20 or... See more

Rated 5 out of 5 stars

I ordered this one, but based on other people's experiences, I was afraid my order would also be a failure. However, the delivery was fast and careful. Unfortunately, the shoes were not to my liking.... See more

Rated 5 out of 5 stars

For those who are hesitant: order it! You will be surprised by the quality of this product. No complaints, I am super happy with it.

We perform checks on reviews


Company details

  1. Clothing Store

Written by the company

À propos de nous Nous sommes une boutique en ligne de mode en France, où style et qualité se rencontrent. Notre mission ? Vous inspirer avec les dernières tendances et des pièces intemporelles, toujours avec une touche de flair français. Nous nous engageons à offrir une livraison rapide, des paiements sécurisés et un service client à l’écoute de vos besoins.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

I don't write reviews quickly.

I don't often write reviews, but I don't acknowledge the bad ones at all. Shipping is fast, and when I return an item, the processing is quick. They also often have good promotions, with regular 20 or 15% extra discounts. You just have to be patient, as this offer comes up almost every week.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I ordered this one, but based on other people's experiences, I was afraid my order would also be a failure. However, the delivery was fast and careful. Unfortunately, the shoes were not to my liking. The return and refund went smoothly.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first

At first I was skeptical, as there are a lot of bad online stores these days, but Montelu convinced me. I just wished for next-day delivery. But the quality is excellent!

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Nice store

I've been ordering almost all my clothes from Montelu for about ten years and I'm very satisfied. I've had problems with lost deliveries or unprocessed returns, when the shipping was handled by a partner and not by Montelu. Montelu's customer service has always been very helpful and resolved the issue quickly. A pleasant online store, with a wide selection and good filter options to find what you're looking for.

September 13, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Top notch company!

I placed my first order with Montelu. Delivered in a few days, with impeccable quality. Very careful and neat packaging. I was a little hesitant about all these negative reviews, but I don't believe most of them. You can always return the items and pay by credit card. It couldn't be safer! Montelu has gained a loyal customer base. Excellent, I recommend it to everyone.

September 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wrong size

I had some issues with the size of a shirt. At first it was a little too small, then I returned it (which went well) and got a new one (at a discount), but it was too big. Eventually I got my money back, but it took a while.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Staff

A top-notch company with excellent customer service!
I've been a Montelu customer for years. In my opinion, it's the best online clothing store. If I need customer service, I can easily contact them and I'm always well served. Montelu London, thank you!

September 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look