Mobility Store - Bergamo Reviews 65

TrustScore 4.5 out of 5

4.7

Via Antonia Ponti 26, 24126 Bergamo, Lombardia, IT


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Rated 5 out of 5 stars

CIAO, this is my second time when I rented a car from Mobility Store, I am very satisfied of the contact and thank you very much for your patience because my fly was delayed. And despite this delay,... See more

Rated 5 out of 5 stars

I can highly recommend. Contact at all time and immediately response of anything needed. Car did job in 5 days travel. Good price. Overall will choose again of back to northern part of Italy.

Rated 5 out of 5 stars

We have been dealing with Alessandra since 2021 and all the time we have been very happy with the vehicles she has provided us. She is always available to answer all our concerns. Prices are very comp... See more

Company replied

Rated 1 out of 5 stars

Shame on you people! I have rented (peugeot 3008 or similar) and they came with an citroen c4 picasso with 345000 km, I have turned a blind eye for that if the car would run(at least) but the cherry... See more

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Company details

  1. Car Rental Agency
  2. Auto Machine Shop

Written by the company

Società di servizi in ambito automotive. Offriamo noleggio auto a breve e lungo termine e tutti i servizi di assistenza connessi: manutenzione ordinaria, cambio gomme, assistenza stradale.


Contact info

  • Via Antonia Ponti 26, 24126, Bergamo, Lombardia, Italy

  • 035318862

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Perfect cooperation

CIAO, this is my second time when I rented a car from Mobility Store, I am very satisfied of the contact and thank you very much for your patience because my fly was delayed. And despite this delay, Allesandra was in contact with me all the time and was waiting for me on Airport Bergamo.
Grazie,
BEATA

October 3, 2024
Unprompted review
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Rated 5 out of 5 stars

I can highly recommend

I can highly recommend. Contact at all time and immediately response of anything needed. Car did job in 5 days travel. Good price. Overall will choose again of back to northern part of Italy.

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

Shame on you people!

Shame on you people! I have rented (peugeot 3008 or similar) and they came with an citroen c4 picasso with 345000 km, I have turned a blind eye for that if the car would run(at least) but the cherry on the cake was that the car didn't start anymore...I have photos and videos with them trying to restart the cat but with no luck.. Marco the guy that bringed the car has really ashamed of the situation, he called Alexandra which was very uncooperative to say the least. They tried to give us a fiat 500 for 2 adults and a kid with luggage.. I have refused and asked for a refund but not wanting to spoil our holiday I've just signed a paper for refund and went back at the airport to get a last minute car available.
The biggest problem is that even now after 4 months I didn't received a refund ( (720 €). I have talked with some guy Fillipo he sent me a confirmation mail for the refund 2 times but still nothing on my account. Today I've tried to contact them by phone again when and after hearing my name they hanged up an since then no more answer. I tried to be as understanding as possible but at this moment the lawyers will take over.

February 21, 2024
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Rated 5 out of 5 stars

The method of renting a car is…

The method of renting a car is extremely simple and without hidden costs. It's a pity that you don't find something like this in almost all European airports. I recommend with confidence❤️

May 26, 2024
Unprompted review
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Reply from Mobility Store - Bergamo

Hi Ama, thank you very much for your feedback! We care that all rental conditions and prices are clear to allow the customer not to receive any unpleasant surprises and to be able to peacefully enjoy their rental experience. We are waiting for you for your next rental!

Rated 5 out of 5 stars

We have been dealing with Alessandra…

We have been dealing with Alessandra since 2021 and all the time we have been very happy with the vehicles she has provided us. She is always available to answer all our concerns. Prices are very competitive and service is impeccable. We highly recommend her service to all our friends.

April 24, 2024
Unprompted review
Mobility Store - Bergamo logo

Reply from Mobility Store - Bergamo

Hi Loretta, thank you for your feedback! We are very pleased to read your positive opinion about us! Competitive prices and quality of service are our strengths. We are waiting for you for your next rental! Greetings from the entire Mobility Store team.

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Rated 5 out of 5 stars

Electric Volskwagen Up

The car was in perfect condition, everything was funcitonal, no hidden issues.
The company was responsive. Definitely recommended

April 27, 2024
Unprompted review
Mobility Store - Bergamo logo

Reply from Mobility Store - Bergamo

Hi Maciej, thank you for your feedback! We are waiting for you for your next rental!

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