McAfee Institute Reviews 174

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars
Verified

McAfee Institute has been such an amazing experience for me. The programs are really well put together, and they teach you exactly what you need to know to stand out in your field. The instructors... See more

Rated 5 out of 5 stars
Verified

McAfee Institute is hands down one of the best decisions I’ve made for my career. I just wrapped up the Certified Expert in Cyber Investigations (CECI) program, and it was awesome. The content is... See more

Rated 5 out of 5 stars
Verified

Instructors with extensive knowledge in their field of specialty. Quality material covered. Josh really takes on that mentor role with the students. He’s really helpful in explaining things clearly an... See more

Rated 5 out of 5 stars

I am more than pleased with the assistance I received from Brittany. From start to finish she helped me understand what was needed and really went above and beyond to make me feel confident and co... See more

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Company details

  1. Certification Agency
  2. Career and Education Provider
  3. Computer Training School
  4. Educational Institution
  5. Training Centre
  6. Training School

Written by the company

McAfee Institute is the global leader in the cyber, intelligence, and investigation sectors offering certifications and professional training and development. McAfee Institute reviews are listed here and you can review them at any time. McAfee Institute Reviews on Trust Pilot provides third-party validation of our student's experience while working with us. Want to research McAfee Institute reviews, please explore them below.


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4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

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Rated 5 out of 5 stars
Verified

Amazing Experience

McAfee Institute has been such an amazing experience for me. The programs are really well put together, and they teach you exactly what you need to know to stand out in your field. The instructors are super supportive and make everything so easy to understand, even when the topics are complex.

What I loved the most is how practical everything is—you’re not just learning theory, but real-world skills you can apply right away. Since getting certified, I’ve had new opportunities come my way that I never thought possible.

If you’re thinking about enrolling, do it. It’s worth every bit of time and effort, and the team there will have your back the whole way.

December 2, 2024
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Rated 5 out of 5 stars
Verified

McAfee Institute stands out for their professionalism

As a police officer specializing in human trafficking investigations, the Certified Human Trafficking Investigator (CHTI) program at McAfee Institute provided me with tools and insights I hadn’t encountered in any other training. The course dives deep into the nuances of human trafficking cases, helping me approach investigations with greater precision and understanding. It’s not just about learning tactics—it’s about truly understanding the human impact behind every case.

The team at McAfee Institute stands out for their professionalism and genuine dedication to their students. From enrollment to completion, they were responsive and proactive, ensuring I had everything I needed to succeed. Their commitment to making sure the material was accessible and actionable made the experience seamless and empowering.

For officers and investigators tackling these critical issues, this program is an invaluable resource. It’s clear McAfee Institute is passionate about supporting those of us on the front lines, and I’m grateful for the experience.

November 28, 2024
Rated 5 out of 5 stars
Verified

McAfee Institute is hands down one of the best.

McAfee Institute is hands down one of the best decisions I’ve made for my career. I just wrapped up the Certified Expert in Cyber Investigations (CECI) program, and it was awesome. The content is practical, easy to follow, and directly applies to real-world situations. I’ve already started using what I learned, which is huge for me.

What really stands out about McAfee Institute is how much they support their students. Lifetime access to updates? Free instructor support? Nobody else in the industry does that. Plus, their certifications are legit—recognized by top organizations and the military—which makes them even more valuable.

If you’re serious about growing in intelligence, investigations, or cybersecurity, McAfee Institute is the way to go. They set you up for success, and I couldn’t recommend them enough!

December 3, 2024
Rated 2 out of 5 stars

Stay away

Stay away. For the price you can get the same training from better and more credible resources. I took one course and it was ok..Not worth the money. They want to have a proctor that takes control of your computer?! OH HELL NO! Especially on a government computer. I pulled all by folks off the training. They lost a tone of money and you can set up a proctor using zoom, teams, webex...

September 24, 2024
Unprompted review
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Reply from McAfee Institute

Thank you, Chris Kurtzhals, for taking the time to share your feedback. We truly appreciate your input and would like to directly address the concerns you raised.

The proctoring process is thoroughly detailed in our course instructions, provided both during enrollment and throughout the course. In this case, it appears the proctored exam experience was bypassed, as noted in prior discussions with our team. This makes it difficult to fairly evaluate the proctoring and exam process, given that the required steps were not followed. Proctoring is crucial for maintaining the integrity and credibility of our certification programs, ensuring compliance with the high standards set by our accreditation bodies. These standards are designed to ensure every exam is conducted in a secure, controlled environment, safeguarding the validity of each certification we issue.

To clarify:

ProctorU’s Role: ProctorU does not take control of your computer, nor do they access your files or sensitive information during the exam. Their role is strictly to observe the exam environment, ensuring compliance with accreditation requirements. If technical assistance is needed at any point, ProctorU can provide troubleshooting support to ensure the exam runs smoothly. Upon completion, their software is removed from your device. These procedures are standard across universities and certification bodies, preserving exam integrity.

Government Computers: We clearly state on the enrollment page, in the agreement, and throughout the course that government-issued computers should not be used and are prohibited for use in our programs. This policy is in place to prevent security conflicts and protect sensitive information. Government devices, especially in law enforcement, often have strict security protocols and may contain classified data. Using these devices for non-official activities, such as proctoring, could inadvertently expose sensitive information during the exam, posing serious security risks. As a leader in the government sector, you are aware of the need to safeguard sensitive data, which is why we strictly prohibit their use for non-official purposes. These rules are designed to protect both you and your agency from potential security breaches.

Accreditation and Standards: Proctoring is required by accreditation bodies such as the Department of Education, POST, NICCS, DoD, NASBA, DEAC, and Military Credentialing Assistance programs. Every major university and certification body adheres to these standards. Platforms like Zoom or WebEx do not meet the criteria for accredited proctoring services, unlike ProctorU, which is recognized for providing secure proctoring solutions.

Alternative Proctoring Options: We understand that ProctorU may not be suitable for every environment, which is why we offer alternative proctoring solutions, including onsite testing or using an approved proctor within your organization. These options are presented during registration to offer flexibility.

We are committed to maintaining the highest levels of rigor, integrity, and security in our certification process. Accredited proctoring services are not only an industry standard but also a requirement for any credible certification program. Failing to follow these requirements, or choosing programs that don’t meet these standards, raises concerns about the validity and recognition of those credentials.

At McAfee Institute, we are recognized by leading accreditation bodies, including the Department of Education, POST, NICCS, DoD, NASBA, DEAC, and Military Credentialing Assistance programs. Our certifications are trusted by professionals in law enforcement, government, military, and corporate sectors due to the high standards we maintain.

We look forward to continuing to train your agency while maintaining these rigorous standards. If you have further questions or need support with proctoring options, please feel free to reach out to us directly.

Rated 5 out of 5 stars

Excellent courses with high quality…

Excellent courses with high quality content! This organization has multiple accrediting authorities that have validated their courses. It might seem pricey, but for government and private sector authentication, this is a great source of obtaining valid credentials! Numerous federal government bodies have vetted the content offered by this Institute (i.e. NICCS, under CISA), and rightfully so. Aside from the valid credentials, the content itself is outstanding and very edifying in all regards.

August 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Mitchell was quick to respond to my…

Mitchell was quick to respond to my concern about not getting the activation email. We traded ideas on how to solve. He kept an open mind about it as we worked on fixes. Really appreciate that. Sometimes key details are not always provided among other company’s support but Mitchell made sure I had what was needed. Thanks for that.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Everyone has been wonderful

Everyone has been wonderful! Very helpful and knowledgeable. They went with a smooth up-sale and convinced me to really take a look at it. The course work is well worth the cost.

October 31, 2023
Unprompted review
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Rated 5 out of 5 stars

Very helpful!

Mitch was very helpful and answered all of my questions. Mitch was very personable and did not make me feel as if I was chatting with an AI bot like 99% of other company's chat agents do!

October 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Helpdesk Mitch

Mitch is in the top 3 helpdesk people of all time

October 6, 2023
Unprompted review
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Reply from McAfee Institute

Thank you Mike.

Rated 1 out of 5 stars
Verified

LinkedIn Connection Marketing Scheme

Same as another review, their senior admissions advisor connected with me on Linkedin. I accepted, as we somewhat share a professional circle. Then, she used my personal email to sign me up for marketing emails. Feels disgusting and scammy.

October 2, 2023
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Rated 5 out of 5 stars

Great service

Great service! The response was instantaneous and complete! Give that Lady a raise!

August 23, 2023
Unprompted review
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Reply from McAfee Institute

Thank you Thomas

Rated 5 out of 5 stars

Exceptional Training Experience at McAfee Institute!

I recently completed a training course with the McAfee Institute, and I'm compelled to share what an outstanding experience it was! From start to finish, the training provided was second to none.

The course material was comprehensive and up-to-date, providing me with an array of practical tools and knowledge that I can directly apply to my current position. I was particularly impressed with how the course content was designed – not only was it tailored to cater to my learning speed and style, but it also incorporated a wide array of real-world scenarios which made the training more engaging and relatable.

The support staff at the McAfee Institute truly deserves a round of applause. They were not just prompt and responsive to any queries I had during the course but were also tremendously supportive, encouraging, and patient. It's clear they genuinely care about the success of their students.

As for the instructors, they were top-notch. Each of them possessed deep knowledge of the subject matter and was able to clearly articulate complex concepts in an easy-to-understand manner. Their professionalism, coupled with their engaging teaching style, made learning a truly enjoyable experience.

Also noteworthy is the access to an extensive online resource library, making it incredibly convenient to reference course materials and further enhance learning. This feature really underscores the commitment of the institute to provide a comprehensive learning experience for its students.

In summary, the McAfee Institute surpassed all my expectations, providing me with a fulfilling, valuable, and enjoyable learning journey. I would recommend the institute to anyone looking to expand their knowledge and skills in this field. McAfee Institute truly sets a gold standard in providing high-quality, practical, and meaningful education.

So, to anyone considering a course with McAfee Institute - do not hesitate. You'll find the investment of your time, effort, and money completely worthwhile.

May 26, 2023
Unprompted review

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