Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers have expressed mixed feelings about the products. Some consumers report positive experiences, noting improvements in energy, stamina, and overall health. However, others didn't notice any significant difference or experienced adverse effects. Due to the low consensus, it is difficult to assess the product effectiveness. Several reviewers reported negative experiences related to orders, deliveries and contact with the business. People reported issues such as incorrect items being shipped, delays, lack of communication, and unfulfilled refund requests. The customer service team has been unresponsive in resolving issues.

Based on these reviews

Rated 3 out of 5 stars
Invited

I've been using this product for about 3-4 months, and I'm not certain that I'm getting much benefit as I also take others, all in under maximum stated doseage. I sometimes feel very energized, and po... See more

Company replied

Rated 3 out of 5 stars
Invited

I have given 3 stars as I ordered nitro plex on my last order and was sent beetroot capsules and they haven't replied to my email .other than that I'm happy with them been with them a few months now j... See more

Company replied

Rated 3 out of 5 stars
Invited

Hi sorry I sent you a email this morning stating that you have sent me the wrong capsules asked for Mars nitro prex And you sent me beet root capsules I'd still like the nitro prex if t... See more

Company replied

Rated 3 out of 5 stars
Invited

The product is still ten days from being delivered, and you’re sending emails fro me to reorder. I haven’t even tried the product. Makes your company look very desperate and unprofessional

Company replied

Rated 1 out of 5 stars
Invited

WARNING TO ANYONE THINKING OF ORDERING FROM GHC. THERE IS A REASON WHY PROFESSIONAL & ELITE ATHLETES/BODYBUILDERS & PERSONAL TRAINERS DON’T USE OR RECOMMEND THIS PRODUCT. ITS NOT A BIG SECRET, ITS A... See more

Company replied

Rated 4 out of 5 stars
Invited

Started taking your product about 7 months ago. Took about 2 months to feel the difference and now I’m actually feeling much better. More energy, higher stamina. Still don’t know exactly which one pro... See more

Company replied

Rated 4 out of 5 stars
Invited

Delivery is great, been on the new product for about a week now, probably won't see real results until I'm near the end of the bottles, but what I have been using has helped me with focal clarity and... See more

Company replied

Rated 1 out of 5 stars
Invited

Any products I tried came with so much promise, but unfortunately they just made me constipated and gave me gut ache so had to stop taking them. Also as they came with a Money back guarantee I emailed... See more

Company replied

Rated 2 out of 5 stars
Invited

I can't accurately rate your product because I haven't received it yet. Shipping updates stated that my order would arrive on 10/10 then it said 10/12, but since the delivery address is a business, s... See more

Company replied

Rated 1 out of 5 stars
Verified

I placed my order on 10/05/2025, my CC was also charged on 10/05/2025. I emailed Customer Service three times, after the first email I was told that my email was being escalated and that I would rece... See more

Company replied

Rated 1 out of 5 stars
Invited

I tried twice to get supplements from them, first time I never received my package delivered to wrong address, and of course they kept my money. But decided to try one more time, next time my package... See more

Company replied

Rated 1 out of 5 stars
Invited

Tried to cancel the order and was charged anyway. They claimed it already shipped but I canceled it literally 5 minutes after I was notified of a charge. I didn’t receive a email back until a week la... See more

Company replied

Rated 1 out of 5 stars
Invited

The product is good. The ease of ordering was good. As I got notification that I was subscribed, I tried to cancel the next order and haven’t gotten a reply as that total money due back has been refun... See more

Company replied

Rated 1 out of 5 stars
Invited

I was supposed to receive three jars of the SHILAJIT and instead I only received 1. The first jar I opened only lasted 17 days and I was using less than the “recommended” daily amount. The second ja... See more

Company replied

Rated 1 out of 5 stars

Doesn't work. A month using their booster combo of Lions Mane and Nitric Oxide Booster I felt even worse!! A week after stop taking these 'supplements' I feel happier, more energy and... See more

Company replied

Rated 1 out of 5 stars
Invited

I had a subscription with this company, after my last delivery I requested to cancel my subscription but I received another delivery after three months and NOW I HAVE SEND THEM THREE EMAILS REQUESTING... See more

Company replied

Rated 1 out of 5 stars
Invited

Subscription was cancelled before an order was processed. The order was shipped and I was charged. I requested a no charge rma and a credit to my credit card since they were at fault. Nothing happened... See more

Company replied

Rated 4 out of 5 stars
Invited

The product is great an it does what it calms as long as you eat clean an take care of your self this product will improve your over all health as a man. It is a great product but there shipping isn't... See more

Company replied

Rated 2 out of 5 stars
Invited

Mars didn't provide information in my order delivery date, I had to call and communicate multiple times to get information. It also took way to long to receive my order, over 30 days. Product is goo... See more

Company replied

Rated 1 out of 5 stars
Invited

Your company is a joke. I received the wrong products, attempted several times to contact your customer service with ZERO response. Orders have taken over a month to be received also. Long story sho... See more

Company replied

Rated 1 out of 5 stars
Invited

Didn’t send out half of my order. Finally replied to my emails and sent me a confirmation email saying my package (other half of my order) is on its way but this is now nearly 4 weeks ago. When I chec... See more

Company replied

Rated 1 out of 5 stars
Invited

My main concern is that it doesn't dissolve in hot water. I Iike to add resin to my coffee but it doesn't work with this product. Could be a red flag. Pure shilajit resin should resolve in regular... See more

Company replied

Rated 1 out of 5 stars
Invited

The consistency of your product shilajit varied a lot. Sometimes the jar was almost full, sometimes almost half empty. Sometimes it was thick as tar, Sometimes thin like warm honey. The last two ja... See more

Company replied

Rated 4 out of 5 stars
Invited

Products are great! Have tried a variety of the products and have been happy with the results. However, the only reason I do not give a 5 star review was they hadn't informed me that the item I was su... See more

Company replied

Rated 1 out of 5 stars
Invited

Ordered a 3 pack of Mars Alizenol and only Recieved x1 unit. Followed up straight away with an email and didn’t hear anything back for 16 days! Despite a couple of follow-up emails it took this lo... See more

Company replied

Rated 4 out of 5 stars
Invited

The product is well packed and delivered within expectation. The billing process is easy however one must be pay attention to the automated repeat process to purchase the product. To prevent it tick t... See more

Company replied

Rated 1 out of 5 stars
Invited

Tried this product for 4mths without any positive results. Conned and scammed come to mind. Reported this and was told to give it time and should purchase further to keep a consistent level of Nitric... See more

Company replied

Rated 4 out of 5 stars
Invited

Product was what i expected but not the same benefits. Maybe some of the ingredients didn't agree with. I found taking them twice a day for just a week, i started to get constipated so i had to stop t... See more

Company replied

Rated 1 out of 5 stars
Invited

I was sold a product that isn't consistent with what is advertised. I asked for a refund and was never contacted. I cant do business with or suggest this company if this is how they do me after being... See more

Company replied

Rated 1 out of 5 stars
Invited

Product didn't show up and I was forced to waste my time arguing with the company to either send the product I paid for or refund the purchase. Eventually the product did arrive, but over a month late... See more

Company replied

Rated 4 out of 5 stars
Invited

Shipping was quick, and the overall experience with the company was good. Don't really know if the product was any good or worked as it said or should... After 2 months of taking the GOLD S, I didn't... See more

Company replied

Rated 4 out of 5 stars
Invited

Using nitric oxide 1st bottle ran out ordered new one they messed the order but picked it up and fixed it asap I have received the order today I'm happy and not really late so 4 stars happy with produ... See more

Company replied

Rated 1 out of 5 stars
Invited

wrong products received TWICE - STILL WAITING FOR IT TO BE RESOLVED - Andrew Matthews, Zade Harper, Paul Thomas all Customer Support Executive have sent the same replys.........yet nothing has been... See more

Company replied

Rated 1 out of 5 stars
Invited

Every email I have sent, you have blatantly ignored, to cancel, so now my bank is blocking you when you are STiLL trying to get money from them. I do hope others see this when I NEVER asked for a subs... See more

Company replied

Rated 1 out of 5 stars

I placed a nice order and had an item missing. I have emailed the company on four occasions and the only response i had asked me for a picture of the item. How do i take a picture of something i do... See more

Company replied

Rated 1 out of 5 stars
Invited

I’ve been taking for less than a month so I don’t know if I can give a review but right now I don’t feel anything there’s no difference

Company replied

Rated 1 out of 5 stars
Invited

problem after problem with order. contacted weeks ago and still nothing heard anything back. definitely would not recommend or buy from this company again.

Company replied

Rated 3 out of 5 stars
Invited

Difficult to review a supplement properly as their effects don't just suddenly turn on or off. With this Lions Mane product I noticed no difference

Company replied

Rated 4 out of 5 stars
Invited

I wished there were better shipping options to Canada. As it comes to Canada Post, they seem to strike more often than not and completely disrupt service to us in the rural areas. Not your problem re... See more

Company replied

Rated 1 out of 5 stars
Invited

My face broke out after begin to take your supplement within 5 days. I have not had that happen in 25+ years. I have asked you repeatedly if your products are third party tested with never an answer.

Company replied

Rated 1 out of 5 stars

Scam company. Send wrong products, No customer services. And im starting to think all tablets you receive are same item. I will not buy from them again. Promotion and advertising look good... See more

Company replied

Rated 1 out of 5 stars
Invited

Never received first order. Had to get a reorder. Took way too long to get. Haven’t noticed any difference using the product. Will not be ordering again

Company replied

Rated 1 out of 5 stars
Invited

There is nothing to say u sell a worthless product with no value or any backupFCOFFBEACHES I’m not backtracking I meant what I said i said what others just think review stays

Company replied

Rated 1 out of 5 stars
Invited

Item is still not here 8 days later. Terrible shipping partner, lazy logistics to not just ship yourself from usps and have 2 day turnaround.

Company replied

Rated 3 out of 5 stars
Invited

Didn't feel any difference in taking it. I tried two different products and used for the 3 months. It may have an effect on someone else but for me they didn't do anything..

Company replied

Rated 4 out of 5 stars
Invited

Been using for a few weeks. Hard to tell if I am getting any real benefit from product. Hoping that within a few weeks I will notice a real difference/

Company replied

Rated 1 out of 5 stars
Invited

I would just like someone to check in more you don't give you a call I have a personal conversation but I would just like to cancel this subscription at this point

Company replied

Rated 1 out of 5 stars
Invited

I received the incorrect item and when I messaged to ask what you intended to do about it I had no response. I sent 3 messages. I won’t be using them again

Company replied

Rated 2 out of 5 stars
Verified

You have an excellent product! The problem I have with your company is shipping. My order was made on the 10th, it is now the 17th and my order still has not been shipped. It should not take 7 plus... See more

Company replied

We perform checks on reviews


Company details

  1. #130 of 142 best companies in Health and Beauty Shop

Written by the company

Mars By GHC offers natural supplements for men, thoughtfully crafted with Ayurvedic care to promote holistic wellness and vitality. Our formulations support balance, energy, and overall well-being, helping men lead healthier lives. Trust in the power of nature and ancient wisdom for a more vibrant, balanced you with MARS.


Contact info

3.0

Average

TrustScore 3 out of 5

857 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

I wrote a review here 5 days ago

I wrote a review here 5 days ago. I received what seemed to be an automated response saying my complaint would be dealt with and someone would respond. I have had no response. Very disappointed. I have items missing from my order and nobody seems interested. No hesitation taking my money.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Delivered promptly

Delivered promptly. Well packaged. I certainly feel like I have more energy. Don’t expect an overnight change keep going and be pleasantly surprised.

October 19, 2025
Rated 1 out of 5 stars
Invited

The product that you advertise on…

The product that you advertise on Facebook does not work. It did not make my expectations. Did not work on my wife. Did not give me a full erection therefore I am requesting a full refund. I emailed you guys and I’m waiting to expect a full refund product did not work and I will be writing a review on Facebook, but I will wait to see what happens with you guys if I get my full refund.

August 21, 2025
Rated 5 out of 5 stars
Verified

Customer service

Had some delivery issues with my first order. Contacted their customer service and I had my product in two days. Outstanding customer care and a great product.
Great job!

October 17, 2025
Rated 1 out of 5 stars
Verified

Awful Experience!

As of today, I am still waiting for my order and the customer service and communication was terrible and after waiting for over two weeks, I get a notice that they are shipping my product and they are using a POS shipping company named UNIUNI. This shipper is a real joke! I'll bet you dollars to donuts, they will never deliver the package and say that they have the wrong address!!! I wish I never bought from this company!!! I have already informed them of my disgust and has asked for a refund but no one from the company has replied!

October 17, 2025
Rated 3 out of 5 stars
Invited

Yeah, I don’t leave. You had a chance to reject the order or use the order and then you don’t refund the money and time they order.

When you order something from y’all, I don’t leave a chance to deny the order at first there’s no way to reject the order once the orderis gone and you have to go with it are you have to pay for it or not to reject it and have to go through the credit card company to get your money back from you cause I only wanted a couple of them. I ended up with $80 like two times $83. It was a bunch of a bunch of money

October 17, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look