The Mansion Farm 

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Rated 5 out of 5 stars

I have used Mansion Farm Shop multiple times including for Christmas food. The meat is some of the tastiest I've ever had. The price compares favourably with mid range supermarkets but the quality i... See more

Rated 5 out of 5 stars

Found this wonderful farm shop when looking for someone who made steak and kidney pudding (my hubby favourite). Have been delighted with all my meat, pate, scones, quiche and all l have tried.... See more

Company replied

Rated 5 out of 5 stars

ALL of the sausages bought from Mansion Farm have been (a) gluten free (b) awesome ! If you're a keto fan or low carber, the rare breed pork chops are fantastic and you can specify whether you want th... See more

Company replied

Rated 5 out of 5 stars

Just made a curry with The Mansion Farm goat: melt-in-the-mouth tender, ethically-produced meat with a terrific taste. I can't praise Jim and Odile highly enough. Their products, whether meat, greengr... See more

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  1. Butcher Shop Deli

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Award winning online farm shop, delivering nationwide directly to your door.


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Rated 1 out of 5 stars

Rude owner

Rude owner, can't take any criticism of her products. I actually liked the bread and Eccles cakes but dared to say her hot cross buns and parkin are dry and I received a snotty response. Good riddance!

April 19, 2024
Unprompted review
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Reply from The Mansion Farm

🤣🤣 Honestly you are absolutely priceless, I'm in two minds of having your review framed and hung on the wall......Just incase we ever need a reminder as to why we decided to have a career change.

It's interesting to see from your trust pilot account that you only ever use it to bash business with and never to praise, I guess that says more about you than the businesses that you have reviewed.

You encapsulate what the modern consumer has become, rude, ungrateful, lacking understanding, unappreciative and down right nasty.

Stamp your foot why don't you.

For balance if anyone reading this review would like to read the email thread that conceived this review please see below:

Hi,

I've just received my order and I'm very disappointed that the baked goods I've received are overbaked and hard, they are nothing like the pictures on your website. I was really looking forward to eating them!

Kind regards,

Sarah

---

Hi,

I emailed you earlier about my delivery, I've since tried a few items and I don't like to complain but I'm not happy with a few things. The parkin is very dry and overbaked and the hot cross buns are too. The bread is lovely though and my partner said the Eccles cake is delicious, also everything else seems good. I've taken photos but they don't show how dark the items are, I can send them to you if you like? I'm sorry to complain but I was really looking forward to them!

Kind regards,

Sarah

---

Hi Sarah

I'm sorry my baking is not to your taste.

I have never had a complaint in all the time I've made by hand these products you are complaining about.

The sourdough hot cross buns I hand make and are baked in batches of 60 and we actually had some out of the same batch as yours and lightly toasted and they were delicious. They are not like mass produced supermarkets ones, made in an hour by machine and full of air.

Parkin is different wherever you purchase it from depending on the recipe , and is naturally more dense than cake because of the oatmeal.

So as I say I'm sorry our products are not to your taste.

Kind regards

Odile

It's not that it's 'not to my taste. They are dry. I'm sorry you don't like criticism, but I'm a customer and I am disappointed with a few items, I've spent a lot of money on this order and I find your attitude disgusting. You say you're happy to help with any queries but you clearly aren't. The products I received clearly don't match the photos on your website. I said the bread and Eccles cakes were nice. If this is the level of customer service you give to a customer who isn't satisfied then maybe it's just as well you're closing. I wouldn't buy from you again!

Thanks so much for your help!

So, we are absolutely over the moon that we won't have to deal with you again, to quote you.......good riddance!

Jim & Odile

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Rated 5 out of 5 stars

DAME GOOD FOOD

been using Manson farm for about a year now sorry you have to go your products are so good i am going to miss you i hope your shop were you live go's well good LUCK
yours JOHN P

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Found this wonderful farm shop when…

Found this wonderful farm shop when looking for someone who made steak and kidney pudding (my hubby favourite).

Have been delighted with all my meat, pate, scones, quiche and all l have tried.
The meat is a bit cheaper and just as good as the organic meet producer l have been using for a while.
I really like to try and support English/local farmers and producers as much as possible.

Website easy to use too.

February 22, 2024
Unprompted review
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Reply from The Mansion Farm

Thank you so much for taking the time to review us , so pleased your enjoying our products

Rated 5 out of 5 stars

Top class food from local supplier.

I have used Mansion Farm Shop multiple times including for Christmas food. The meat is some of the tastiest I've ever had. The price compares favourably with mid range supermarkets but the quality is far higher. Mansion Farm sells more than just meat. Their other produce is also top class. Local delivery is free for orders over £50 & deliveries have always been on time with no substitutions.

January 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Weekly specials are worth a try!

My recent order included a couple of experimental choice’s of a “special edition” pork pie and an unusual sausage mix. The pork pie was the ploughman’s version it was outstanding good, the flavours through the blending of pork, Stilton and pickle were great. The sausage was once again a pork and Stilton mix but with pear this time - another winning combination. I would suggest everyone try the specials available you maybe pleasantly surprised - as I was!

July 2, 2023
Unprompted review
Rated 5 out of 5 stars

Give the sausages a try!

What a gem of an online farm shop in the Lincolnshire Wolds. Top quality produce especially the quirky sausage flavours and the dry aged beef. Very wide variety of foodstuffs available. There is always something new to try. Easy to order on the website and friendly efficient local delivery with up to the minute tracking.

June 8, 2023
Unprompted review
Rated 4 out of 5 stars

An exceptional food provider …

All very efficient and the owners retain a personal touch with their current customers - and - they LISTEN to us. Unusually!
Hence they took my suggestion to produce a vegetarian shortcrust pastry to heart. So appreciated. We all have vegetarians in our families nowadays. Anyway - delicious!. I recommend entirely though it seems sadly - to be making me extremely lazy and making my own pastry less and less because it is so excellent! (🤣) Puff pastry also very good. Everything I’ve tried from this company has been good and I am really so pleased with the all butter (vegetarian) pastry mentioned.
The only reason I did not give the full 5 stars here is that even though I am used to buying on line I do find the ordering process a little confusing - though I get there - eventually! The sign in link?? Is this necessary? I tend to forget to ask for it initially but why is it there? Perhaps simplify it?

June 24, 2023
Unprompted review
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Reply from The Mansion Farm

Thanks so much Alison for taking the time to write us a lovely review 🙂 we understand your remarks regarding the sign in link, but you'll be pleased to know that you don't need to sign in to place an order. As a micro business we have to rely on a flat pack type system for our website and whilst it's very good it does have the odd bits that could be improved on, but the customisation process is very expensive and just out of grasp as such a small business. Obviously we would have loved to receive a 5 star review but totally understand and will always try to make improvements where we can.
J&O ❤️🙏

Rated 5 out of 5 stars

Brought their sourdough pizza dough

Brought their sourdough pizza dough , it is amazing , also the custard tarts are to die for . The focaccia bread is really good also
A great company , I try to buy as much as I can from them , amazing to know the source and ingredients
No highly processed items here

June 14, 2023
Unprompted review
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Rated 5 out of 5 stars

Great produce, delivered free to the door

As always, The Mansion Farm's passion for what they do is reflected in their fabulous and personal service as well as the high quality of their artisanal produce and the way they create it. Great support for local businesses, low food miles and a super-efficient delivery service. We'll be firing up the BBQ as soon as the sun comes out! 😎

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Magnificent Meat from Mansion Farm

Received our order of meat this morning - expertly packed as usual. The meat from Mansion Farm is really outstanding. It is worth noting that Jim and Odile are running this business all on their own - they are putting their heart and soul into it, so if you are reading this......put in an order and support them. You won't regret it. Fabulous service from lovely people. Many thanks.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Had a really busy day and Odile…

Had a really busy day and Odile delivered our box of wonderful tasty products. The salad was crisp and fresh I have never had radishes so large.
The ham hock quiche was was wonderful, followed by a fabulous Eccles cake.

This is our second order and we will certainly be placing another.
Can't wait to taste the rest.
Thank-you for telling us where all your products come from and how they are made.
Sue & Michelle.

May 24, 2023
Unprompted review
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Reply from The Mansion Farm

Thanks so much Sue & Michelle, we're so pleased that you have enjoyed our products especially the Eccles cakes, they're our favourite too!! Thanks again, Jim & Odile ❤️😊

Rated 5 out of 5 stars

Scrummy Jam...

Ordered some jars of jam from them recently even though I live in Scotland.
Excellent communication and jars arrived today by courier in perfect condition.
Just tried some on a scone and it was delicious.
Raspberry and Prosecco.
Think I'll be using the farm again if this is an example of their products.
Wish we lived closer......

May 24, 2023
Unprompted review
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Reply from The Mansion Farm

Thanks Stewart, we are so pleased that you enjoyed your jam and were happy with our service. Thanks very much for taking the time to leave us a review, and for your support. Jim & Odile ❤️😊

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Rated 5 out of 5 stars

Such a lovely couple with awesome…

Such a lovely couple with awesome customer service, plus great Lincolnshire meats, thoroughly trust these people for top quality products (and I don't often do that!).

April 22, 2023
Unprompted review
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Reply from The Mansion Farm

Thanks so very much for such a lovely review, honestly it really means the world to us. 😊❤️🙏 J&O

Rated 5 out of 5 stars

I came across Mansion Farm Shop by…

I came across Mansion Farm Shop by accident and so glad I did.
My first order was well presented and packed beautifully.
The contents from pork pie, Lincolnshire sausages, hot cross buns, cooked ham, lamb chops, oh those
lamb chops were yummy, infact everything was utterly delicious.
I like the fact that each item has it's own in depth description.
Thank you Jim and Odile.
One word sums up Mansion Farm Shop - FANTASTIC

April 23, 2023
Unprompted review

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