Everyone was very responsive when my package got delivered to the wrong address through no fault of theirs. I got it the next day because they followed up so well. Great service from Lovepop!
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Based on reviews, created with AI
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
68 Harrison Ave, 02111, Boston, United States
Replied to 80% of negative reviews
Typically takes over 1 month to reply
The girl in customer service was pleasant & helpful. Entire order completed in minutes. I always love your cards& need to stop myself from buying 1 of each card😉
The cards are fine, the shipping was OK, but the aftermath of constant emails and texts trying to sell more is outrageous. Daily text and emails no matter what I do to attempt to unsubscribe, block, or classify as spam, that crap keeps on coming. Fair warning…
Naomi in Customer Service very nicely fixed the error when my rewards discount was removed after I "applied it and entered my payment" to save me from cancelling a $152 order.
This gentleman has excellent customer service skills listening hearing and answering in detail and he was very patient with me. He knows his job well.
Has excellent customer service skills.
Thank You
a company that follows up its own decisions...takes the time to do it shows a company that cares...
From my first order...the day OF the first appearance on GMA I have found any time I had a question or situation it was handled well.... Good people who started this company giving us good products and non stop creation of better products WISH i HAD shares of their company.....THANK YOU

Reply from Lovepop Cards
I could understand the company rep. She handled the transaction very well.

Reply from Lovepop Cards
Dave handled my questions and issues perfectly. Got me exactly what I needed to get my cards to my Ma, after I goofed up her new zip code.
Always enjoy ordering the light up cards from Love Pop for my very young grandchildren. They love the uniqueness of the cards.

Reply from Lovepop Cards
Customer service is excellent. My first card was either lost or stolen. Certainly not the company's fault. They immediately issued a replacement.
In response to KAREN'S comment below⏬️it is certainly not the fault of lovepop that postage and tariffs are so high.Sounds like you are blaming them.

Reply from Lovepop Cards
I have been sending Lovepop cards for several years, both within the U.S. and internationally, with no problem. Two Forever stamps or two International stamps were enough to get each card to the addressee with no problem. This month, being Halloween, I ordered well over $100 worth of cards, some with lights and others with lights and music, wrote on each, addressed and stamped them as always, placing each in the USPS mail slot. Two days later, they were returned to me with a note from our local USPS saying these cards could not be sent with the present postage, which exceeded First Class mail qualifications and had to be mailed as packages, a minimum of $5.64 each for domestic, and $17.26 for International, along with a customs declaration. Sadly, I have already ordered Lovepop Christmas cards, again, well over $100, many to be sent internationally, which now cannot be sent unless I want to spend close to $200 in postage, and although many of those Christmas Lovepop cards have not yet arrived, I imagine I am stuck with them. Lovepop will no longer be my cards of choice, because not only are they expensive to purchase, but they have now become very expensive to send!
It was an absolute pleasure to work with Lea . She was very accurate and professional, kind and helpful and patient. The best love pop representative I have ordered cards with and I have order many times over years since I saw first Mr Wonderful make the deal on shark tank.

Reply from Lovepop Cards
Had an issue that I messed up on my order and the person I spoke with definitely made me feel important and understood what I was trying to do and came up with a solution that pleased me and fixed my problem. This is customer service. Thanks so much to the person that helped me!!

Reply from Lovepop Cards
I was able to order a card with a "Wicked" movie theme which is great for my grand nieces who love the movie and are looking forward to part 2 of the story.

Reply from Lovepop Cards
That is why I order the cards. My friends love them and always keep and show everyone.

Reply from Lovepop Cards
The card is just so unique and substantial in size and detail- it’s a card that both stands out and is quite special. Customer Service was extremely helpful when I unfortunately had not one but two delivery problems and I was afraid I wouldn’t have time to get it mailed to CA before Halloween.

Reply from Lovepop Cards
After some initial confusion they resolved my order problems perfectly. They were quick in replying and offering solutions.

Reply from Lovepop Cards

Reply from Lovepop Cards
I love the cards and appreciate you getting back to me so quick on the one back orderec

Reply from Lovepop Cards
I LOVE YOUR CARDS,THEY ARE DIFFERENT A GOOD DIFFERENT. SO PRETTY I LIKE SENDING THEM CAUSE IT MAKES PEOPLE HAPPY. WITH SO MUCH CRIME IN THE WORLD PEOPLE NEED SOME HAPPY THINGS.I JUST LOVE THEM, BEEN GETTING THEM FOR A LONG TIME.

Reply from Lovepop Cards
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