So far, so good :)
I've had no major issues with LMAX, all things that have come up we've been able to sort out in a reasonable amount of time, great customer service. Transfers and withdrawals, zero problems, they've been actually faster than what they state on their agreement.
They are not the cheapest, in fact I would say they are quite pricey...BUT, I've been with them for about a year now, and they haven't tried anything funny with my MT4 (EAs), messed with my transactions, attempted to change my MT4 history, mess with live trades, hunted stops, messed with the margin, or with my web trader for that matter. I literally comb my accounts (compare separate accounts with each other, etc.) for irregularities and I can say -from my experience- they are playing fair ball. You pay a bit more, but you get to sleep at night. A keeper on my book.
Would I recommend them? Yes.
What would I recommend LMAX? Offer us a better pricing structure; an option of spreads instead of paying commissions per lot. The way it's set up right now, you still have to eat the spread (which is not tight at all) AND pay a commission on top. Your reputation at the moment is of more importance than your high transaction costs, but more and more brokers are gaining that trust and transparency, with lower costs. Don't make us shop around, give us a bit of a break on the transaction costs....and keep on the awesome honest work you're doing!
February 28, 2016
Unprompted review