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Rated 1 out of 5 stars

Be warned. Withdrawal headaches were a problem until Clus Ter Binds provided solution. Stay away

Rated 5 out of 5 stars

I am a crypto fan and funder of the decentralized medical projects( IDI ) from Nl/Amsterdam, From my point of view and out of my experience regarding my activity in this field which I have an a... See more

Company replied

Rated 5 out of 5 stars
Verified

I never knew that I had applied for crypto currency, until the other day, when I started to receive call`s, from the UK, about my dormant account, and I wonder what was all this about until one of t... See more

Rated 1 out of 5 stars
Verified

Unable to access the account. Created an account few days ago, added some money to it and requested manual review so I could withdraw euro. Tried accessing the account now but with no luck. Even... See more

Company replied

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Company details

  1. Cryptocurrency Service

About LiteBit.eu

Written by the company

The platform where crypto trading is safe, simple and human

We support you in buying, selling and managing your crypto, such as Bitcoin, Ethereum and 70+ other coins. We strive to be the most customer friendly and trusted platform in Europe. Do you have a question? Our Customer Support team is 24/7 available to help you and the rest of our users.

Buy crypto directly with Euros and pay with the most widely used payment methods such as: iDEAL, Mastercard, Visa, SOFORT, EPS, Giropay, Bancontact, SEPA and MyBank.

Many users over Europe are already using the LiteBit website and our app. We won the title ‘Best Crypto broker’ in 2019 and 2020 thanks to the vote of the public. Ambitious as we are, we work hard to get more people to get familiar with crypto. We strive to be Europe’s number 1 by being the most customer friendly and trusted platform there is. We want to make crypto available to everyone. With us, you can take your very first step within the world of crypto. We make it safe and simple for you.

Do you want to trade always and everywhere? With the LiteBit app, you can buy, sell and trade Bitcoin and more than 60 other cryptocurrencies in a fast, safe and easy way. Store your cryptocurrency securely in your own LiteBit wallet and always stay up to date with the latest market updates.

Contact info

You should know

3.1

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Be warned

Be warned. Withdrawal headaches were a problem until Clus Ter Binds provided solution. Stay away

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Can't access account since more than a…

Can't access account since more than a year. There is no way to contact the customer support. Contact forms are ignored, Mails not responded.
I'm happy to provide a better review, if you can sort this out, because everything else is working (if you can access your account).
Please provide a working contact touchpoint to resolve this.

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

ETH DEPOSIT NOT RECEIVED

Can someone here explain to me what's going on? I registered 5 months ago and linked a couple of bank accounts in test mode, made small deposits of LTC, TRON, withdrew euros and, at first glance, everything seems to be in order, it works .. no comments. it means that I am making such a satisfied deposit of ETH(ERC20) -140 euros to my LiteBit ETH wallet and after 2 hours I find out that the funds have not arrived at the wallet. I write to the support service of the exchange with which I made the deposit and get a response that the withdrawal is approved and confirmed on their part. I receive TXiD and wallet number where my deposit was credited. I check the data, I check the Litebit wallet again ..... the transaction is confirmed in the blockchain and the money is on the address, but there is a small inconsistency...
on LiteBit, my transaction does not smell. without negative thoughts, I made a couple of screenshots of the transfer, wallet and Hush as a proof that the funds have already reached but are not displayed on the exchange. I wrote to LiteBit support and... waited. as a test, I transferred another currency for 10 euros and they were successfully added to the wallet. Hm,OK. 30 hours have passed - empty .. I write to support - silence 2 days pass, the third ... the fourth, I wrote more and more, but what's the point? silence in response. and BINGO, on the fifth day they answer, in short, that they have nothing to do with deposits and that in this matter I should contact the sender and give me the ETH wallet number on LiteBit to verify the data ..... Afraid I checked again - it matches .. and my photos and proofs seem to have not been heard and
didn't see.. I ask the sender again. in response I get TXId and wallet number with confirmations .. hands apart .. I call LiteBit - the number does not exist. I write, no answer. It's the first time I've encountered such an attitude (with none) towards customers. maybe some clarification here? Hope..
BE CAREFUL.

UPD
Deposit is received.

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

Forced to sell

Litebit planned to get rid of some coins including Reddcoin. They messaged me that they will stop supporting this coin and that I should move or sell it. The coin is under maintenance for a few months already so I can't move it to another wallet. In short, they are forcing me to sell my crypto... No other options. Customer service is very bad

May 26, 2023
Unprompted review
Rated 5 out of 5 stars
Verified

I never knew that I had applied for…

I never knew that I had applied for crypto currency, until the other day, when I started to receive call`s, from the UK, about my dormant account, and I wonder what was all this about until one of the consultant`s started t chat, and say I need to re-open my dormant account and claim the funds available.
Am still waiting for the funds to appear on my account, so LitBit, has to sort this issue as soon as possible.
This is urgent matter?

May 17, 2023
Rated 1 out of 5 stars

Litebit did not protect my personal information.

Today I have received an email from a scammer saying that he is from Litebit and stating that my account is terminated. I have terminated my account a few years ago which means somehow my personal information at litebit got somehow leaked. You guys were a mess then, high fees, put wallets on maintenance when a crypto currency has a sudden high buy or sell volume, no response from tickets and now this. It's disappointing.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars
Verified

I had to sign up in many…

I had to sign up in many exchanges...20-30...and Litebit was the one I preferred the most.
With no issues to block me...allways straight...and fast...no worries at all.
It was only the sign up process,but you can imagine how would be working with these exchange.
I was so excited that I wanted to rate before on cryptorafar...but I couldn't...even after sign up.
If I'll have to work with only one...Ill choose Litebit.

May 1, 2023
Rated 4 out of 5 stars
Verified

Care for clients

Your critical attitude towards transactions prevented trouble for me.
You returned my funds on short notice.
You seem te be trustworthy

April 18, 2023
LiteBit.eu logo

Reply from LiteBit.eu

Hi Cees, thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

Keeping your crypto hostage

Rates too high
Keeping crypto hostage in 'busy' so you can't do anything with it, losing money in the progress.

Why does it take 3 hours before my xrp can be used while it clearly states that the transaction has gone through hours ago.
Still waiting.

Don't use unless you really have to.

April 26, 2023
Unprompted review
LiteBit.eu logo

Reply from LiteBit.eu

Hi, thank you for your review. For all costs and fees, please refer to the following link: https://support.litebit.eu/hc/nl/articles/360020602119-Handelkosten-en-recording costs

Rated 4 out of 5 stars
Verified

Simple

Simple and easy, the payments could be done faster, the bank verification should be for withdraws and only if it is the case.

April 5, 2023
LiteBit.eu logo

Reply from LiteBit.eu

Hi Denys, thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

I'm having a problem with this web

I am having a problem with this website because it says I am using an ad blocker but don't even use one. I even checked my whole browser settings and no ad blocker is turned on. Not enough reason to kick me out like my money is not there, thieves!!! Motion reimburse tech came through just as they promise they would. Stay away from these trickles before they ruin your life and also contact motion reimburse tech if you have any probs. Thanks

December 20, 2022
Unprompted review
LiteBit.eu logo

Reply from LiteBit.eu

Hi Marie, If you are experiencing problems, you can always contact our customer service in case of technical problems. In case it still fails, you of course always have the option to have the remaining funds refunded manually. We hope to hear from you.

https://support.litebit.eu/hc/en-us/articles/115001297544-Contact-LiteBit-


Rated 5 out of 5 stars

Rapid feedback

I was helped promptly and patiently until my problem was solved to my complete satisfaction.

March 26, 2023
Unprompted review
LiteBit.eu logo

Reply from LiteBit.eu

Hi Bruno, thank you for sharing your positive experience with us!

Rated 5 out of 5 stars
Verified

All is so clear

All is so clear, well done!

March 14, 2023
LiteBit.eu logo

Reply from LiteBit.eu

Hi Rob, thank you for your review. We'd love to hear that!

Rated 1 out of 5 stars
Verified

Jacob told me that I would gain 700…

Jacob told me that I would gain 700 euros. Instead I've lost 700 euros

February 26, 2023
LiteBit.eu logo

Reply from LiteBit.eu

Hi Renate, you may unfortunately be a victim of fraud. In this case, we would like to ask you to contact our support department, they can then refer you to our fraud department. We hope to hear from you.

https://support.litebit.eu/hc/en-us/articles/360001523860-I-have-been-scammed-what-should-I-do-

https://support.litebit.eu/hc/en-us/articles/4403831104786-What-is-Boilerroom-fraud-

Rated 2 out of 5 stars
Verified

High crypto sending costs

February 25, 2023
LiteBit.eu logo

Reply from LiteBit.eu

Dear Dajchishin, thank you for your review. For all costs and fees, we kindly refer you to the following link: https://support.litebit.eu/hc/en-us/articles/360020602119-Trading-and-withdrawal-fees

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