Springer Nature Link Reviews 18,229

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high-quality books, especially in mathematics, noting their excellent production and presentation. Consumers are pleased with the affordable prices, particularly during sales campaigns, which encourage them to purchase both paperback and hardcover editions. People also value the extensive choice of texts available, covering a wide range of research topics, including books suitable for both beginners and experts. Consumers consistently praise the fast and reliable delivery service, with books arriving in excellent condition and well-packaged. Reviewers highlight the easy and fast payment procedure, as well as the responsive customer service and author support teams. People find the website easy to navigate, with clear book descriptions and helpful search filters, though some suggest improvements for finding specific titles more efficiently.

Based on these reviews

Rated 4 out of 5 stars
Verified

Experience is good. As a psychologist working at very low county fee levels, it is hard to pay the per item price for research that I need for my work. I am not reimbursed for most of it. I wish you h... See more

Rated 4 out of 5 stars
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Easy to find books Springer's site is easy to navigate. Delivery is always fast, books arrive in perfect condition, and Springer's publication quality is outstanding. My only complaint is that on... See more

Rated 4 out of 5 stars
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All books are described clearly, I like classic math and engineering books written by the experts in their own fields. They are invaluable, I am hoping the price can be maintained reasonably affordabl... See more

Rated 4 out of 5 stars
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Book arrived in perfect condition but a bit later than promised (the day I bought it said next day but I knew that couldn't be correct, then next day promised made sense but it was 2 days after that).... See more

Rated 5 out of 5 stars
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I think that Springer must be commended as it makes every effort possible to offer to the scientific community books that are affordable. Of course, the sales campaigns are fantastic which prompt me t... See more

Rated 5 out of 5 stars
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Got 2 mathematics books at the incredible price of 15.88 euros each as part of Springer's study week sale. Both books are paperbacks printed on plain paper. Books that have color images are printed on... See more

Rated 5 out of 5 stars
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It can be difficult to locate a particular book or books of interest. Search does not allow one to specify: by author, by title, etc. And it does not determine your choice; often listing books... See more

Rated 5 out of 5 stars
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After being through some research the proposed book came offered as full version eBook (PDF) for the same price as the core chapter i would have liked to purchase in the beginning. The eBook was imm... See more

Rated 3 out of 5 stars
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I am only interested in the Apress titles, and I've seen a marked decrease in the number of books offered by that publisher, since coming under the Springer "umbrella". Also, after entering my CC info... See more

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Rated 5 out of 5 stars
Verified

I easily managed a search with the different filters. I arrived at a suitable book in a reasonable amount of time. From the book's webpage, I gained enough details. I had little trouble with sele... See more

Rated 3 out of 5 stars
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Initially I bought a 7 page article for $57 and got blank pages! Took a day, but they got it fixed. I'm a retired Ph.D. chemist with a number of well know publications and patents. But now since... See more

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Rated 3 out of 5 stars
Verified

would be nice all the books that indeed have any kind of discount be separated, increase the number of book being sold, i could buy many more, but was complicated and need hours and hours, so just got... See more

Rated 5 out of 5 stars
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I'm so pleased about the quick responses from the customer service and author support teams. I am also always delighted regarding how fast I'm receiving my hard cover books! Thank you so much for lett... See more

Rated 5 out of 5 stars
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Very good experience buying from Springer. Book arrived in excellent conditions, much better than other publishers that I bought books from before. Also, I did not have to pay shipping nor taxes, wh... See more

Rated 5 out of 5 stars
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It is my first order via " MyCopy powered by Springer Link". Received on the 16th of August, perfect state and well protected. Good quality of the printing black & white, softcover with colours. 5 bus... See more

Rated 3 out of 5 stars
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I disliked how the book was cut—somehow almost every other page was attached to the previous, and I had to use a knife to separate them. It seems like the cutter for the book was misaligned and didn’t... See more

Company replied

Rated 5 out of 5 stars
Verified

I received an article that shows how to calculate the sum of a Schlömilch series. It was published in 1917. Schlömilch series have lost prestige ever since G. N. Watson proved in 1922 that a Schlömilc... See more

Rated 5 out of 5 stars
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Delivered even before the expected time. The books arrived in an excellent condition despite the long trip of shipping (a few minor corner bumps - nothing to complain about). The books were printed on... See more

Rated 3 out of 5 stars
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I am a seminary student trying to access journal articles. I wasn’t able to borrow the necessary articles from the libraries (all I could get were the abstracts). This meant I had to purchase the ar... See more

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Rated 5 out of 5 stars
Verified

It should be also part of my second purchase from springer, but I ended up splitting the order by mistake. As I said before, I had a very good experience buying from Springer. The book arrived in exce... See more

Rated 5 out of 5 stars
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Excellent website, advantageous sales campaign and prompt delivery. Also, if I may add, the straight price of textbooks and books in Mathematics are reasonable. Please keep it that way as much as you... See more

Rated 5 out of 5 stars
Verified

The payment procedure is fast and easy, once one has found the item to purchase. This time was easy, but sometimes I´ve found complicated to navigate using the search engine, where Springer link does... See more

Rated 5 out of 5 stars
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This was my second purchase from springer, and I equally had a very good experience buying from Springer. The book arrived in excellent conditions, much better than other publishers that I bought book... See more

Rated 5 out of 5 stars
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Great book, no issues. I'm already eyeing up another book of theirs in the Deaf space. - I'm Deaf and it's like a breath of fresh air to see inclusive, non hearing bias publications in the Legal dom... See more

Rated 5 out of 5 stars
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The purchase run smoothly, just few seconds after paying I got the link to download the PDF book. The discount wasn't applied correctly but after contacting the seller they corrected it and I got the... See more

Company replied

Rated 3 out of 5 stars
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The sale was very good, but the implementation was poor. The search mechanism for the online store is poorly optimized for book shopping and doesn't seem to have any feature to access a list of sale i... See more

Company replied

Rated 4 out of 5 stars
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The purchase process was very simple. Searching for items was very easy, although I would have liked all the titles in the book collection I was looking at to have been on sale. The only bad thing is... See more

Rated 4 out of 5 stars
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I went to the Springer website because they have a bunch of amateur level astronomy books. Found plenty of options. My only negative comment is that more ways to filter titles would be nice. Otherwise... See more

Rated 5 out of 5 stars
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Usually it is hard to find high quality graduate mathematics books for under 60€. The yellow sale on springer link enabled me to buy some excellent math books for just 16,99. I am very thankful to Spr... See more

Rated 5 out of 5 stars
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The packaging for the books kept them protected, making sure they didn't bend during transit or when put into my mail box. Books came in a timely manner without any damage.

Rated 5 out of 5 stars
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The books are awesome for undergraduates in computer science. They put my order in the post office quickly and arrived in one week (I live in a remote area of Portugal and orders usually take a bit lo... See more

Rated 5 out of 5 stars
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the proposals are clear, with varied content and at a truly discounted price and without additional costs. The customer is followed with care from start to finish. Furthermore, after placing the or... See more

Rated 3 out of 5 stars
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I was expecting to receive a pdf file of the book, out of which I would then print the pages that I needed at my own pace. Instead I received a link which I opened and started to print the pages. For... See more

Rated 5 out of 5 stars
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Ordering and payment were easy, book arrived before the original delivery date. Two small negatives: a longer sample would have been useful to decide on purchasing, and the price was quite high. But i... See more

Rated 3 out of 5 stars
Verified

The Delivery was three Hours later, that the Announced time-frame. Due to that it went to the pick-up-shop. They only keep it for seven days and when I sent someone else with a digital copy of my pass... See more

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Rated 4 out of 5 stars
Verified

It would be great if there was an option to select whether I want my mail delivered by the government owned mailing company or DPD. The DPD experience varies from town to town and can be worse than... See more

Rated 5 out of 5 stars
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Arrived quickly and in good condition. Great price. Started it right away - first part on basic quantum computing, doesn't get into QML until late.

Rated 4 out of 5 stars
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The checkout process is fast and straight forward, and the download speed is fast. Online video is also easy to use and snappy. The file is DRM free and may be used on several devices I own. How... See more

Rated 5 out of 5 stars
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When the servers were down for several hours, Springer compensated me with a voucher. The servers got back no later than announced. I sensed efforts to deliver continuity of the service in spite of te... See more

Rated 5 out of 5 stars
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Springer offeres high quality books in particular on mathematics, beautifully produced and presented. My copy was well packaged. My on-demand print was delivered in a very reasonable time. (I just wis... See more

Rated 5 out of 5 stars
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The book offers are outstsnding and book description are easy to assess as well as controlling book searches. However, the site software way overcharged my account, but SV support reviewed issue and c... See more

Rated 4 out of 5 stars
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The purchase process was simple and delivery was quite reasonable with companies that provided good meaningful tracking. The books themselves are mostly very good, namely the softcover books (printe... See more

Rated 5 out of 5 stars
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The breadth and the quality of the works present in Springer site makes it the ideal starting point of every research. And, more than this, it’s possible to find books for every knowledge level, from... See more

Rated 5 out of 5 stars
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The purchase process was very easy and simple. Just login, do a few clicks, and download the pdf of the book I wanted. I particularly like that pdfs are available that don't require a special reader... See more

Rated 3 out of 5 stars
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It took a long time before I got the book. And the book doesn contain all I expected ( a clear and complete picture of photorespiration for example). For example: ammonia is made somewhere in the rege... See more

Rated 4 out of 5 stars
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Great content and amazing service! Tons of academic content and a publisher that can be trusted. Fast service - delivered my book within 5 business days. I had some issues, and reached out to custom... See more

Rated 5 out of 5 stars
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Everything worked perfectly. I only found a broken link in the pdf, contacted the support via mail and immediately got the corrected link to download the additional material. What remains to be done... See more

Rated 5 out of 5 stars
Verified

Very extensive choice of texts about every edge research topics. It's possible to find also books for laymans, useful in a job context, where clarity and synthesis are mandatory.

Rated 5 out of 5 stars

i use this service to find necessary materials to help me do a thoroguh research on different topics. Whether it is some scientific deep field, or whether it is related to sociology... Gosh, with... See more

Rated 4 out of 5 stars

Heard of them from my friend, he said the prices here are competitive and even cheap at some extent. Didn’t understand how the price can go lower than the market, but now it makes sense. They have big... See more

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Company details

  1. Educational Institution
  2. Association or Organization
  3. Book Publisher
  4. Book Store

Written by the company

Springer is among the largest scientific publishers in the world. With over 250,000 book titles and over 2,000 journals, we cover all major fields of science including medicine, math, computer science, engineering, life sciences, physics, chemistry, and many more.

Springer Nature Link

Written by the company

Find all Springer Titles in one place.
Springer Nature Link offers the largest selection of Springer titles worldwide. With over 250,000 titles available in print and ebook formats, you will find a host of high quality literature across all fields of science.
Free worldwide Shipping
We offer free shipping to any location in the world. Shipping duration may vary heavily depending on the recipient address, but generally ranges from 3-5 days in the USA, Canada & Europe and around a week for Asia, South America & the Middle East.
eBooks readable on all Devices
Springer Nature Link offers eBooks in PDF and ePub formats. This enables readers to use the file on virtually any mobile device and computer in the market. The buyer is also allowed to use the eBook on multiple devices. However, distributing files remains illegal and is enforced by watermarking downloaded eBooks with your personal information.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

I write this as an author of a book.

I write this as an author of a book.

My book was originally published by a company in Birmingham UK. They went bust and without me knowing APress/Springer Nature got hold of the book and published it without my consent and without payment a single penny of royalties.

I only found out by accident many years after when I saw my book, which I assumed was no longer available, appear on the Amazon site.

I would warn future authors to be very aware that this company may well not pay your for your work.

I have spoken to them and at first they were co-operative and looked like they would pay back and future royalties. But the last few months have ignored all emails and no payment has ever been received.

September 25, 2025
Unprompted review
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Reply from Springer Nature Link

Dear Paul,

Thank you for your feedback on Trustpilot. We kindly ask you to please contact our author support at authorsupport@springernature.com so that we can find an adequate solution for you as quickly as possible.

Kind regards,

Your Springer Nature Shop Team

Rated 5 out of 5 stars

for proper research

i use this service to find necessary materials to help me do a thoroguh research on different topics.
Whether it is some scientific deep field, or whether it is related to sociology...
Gosh, without it IDK how I WOULD PREPARE FOR MY EXAMS!

But apart from learning goals, it is overall useful to broaden knowledge..FOr example recentyl I found a source on astrophysics, and read about possible white pulsars, and somewhere in the 70-s the sound, actually frequency vibration was detected, though it was thought to be of alien nature, soon it was pointed it came from pulsar

September 24, 2025
Unprompted review
Rated 4 out of 5 stars

Sale

Heard of them from my friend, he said the prices here are competitive and even cheap at some extent. Didn’t understand how the price can go lower than the market, but now it makes sense. They have big campaigns that are kinda regular and lets to save a lot of money from them. I ordered with big size recently, and glad the delivery didn’t take ages to come. They said the time, they delivered

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to contact the…

Impossible to contact the journal...captcha is blocking all correspondance. No on-line chat.

June 6, 2025
Unprompted review
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Reply from Springer Nature Link

Dear Joost,

Thank you for your feedback on Trustpilot. Please contact our customer service at customerservice@springernature.com so that we can find an adequate solution for you as quickly as possible.

Kind regards,

Your Springer Nature Shop Team

Rated 5 out of 5 stars
Verified

Finding a new book

I easily managed a search with the different filters. I arrived at a suitable book in a reasonable amount of time. From the book's webpage, I gained enough details. I had little trouble with selecting the right book.

Emails had helpful information which was easy to understand. I had no trouble with the website or the order. Overall experience was excellent and comparable to other publishers.

May 17, 2024
Rated 1 out of 5 stars

They're running a sort of Sham

They're running a sort of Sham, dishonest, lies-based, manipulative, unprofessional scheme
=== Nature's Scientific reports ===
Here, I'll try to summarize this farce (screens attached)
*At first they lure you by saying congrats, you've passed the review stage now and you need to edit the paper as requested
*Then they keep wasting your time by asking for dozens of pretty much meaningless from edits
*They say they're "multidisciplinary" while they're not, they don't have enough or probably any engineering reviewers
*This go on and on for months
*ONE YEAR later, they say they've invited a reviewer
* More than one year later I inquired about the paper
* Less than 2 days later the engineering paper got trashed by an earth science woman who's got nothing to do with the field.
The paper progress history is too long it needed a short video: youtube dot com/watch?v=_oRXux2iuPw

April 3, 2025
Unprompted review
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Reply from Springer Nature Link

Dear Sir or Madam,

Thank you for your feedback on Trustpilot and we are sorry for the experienced issues. In order to improve our service we will certainly forward your comment to the corresponding department.

Kind regards

Your Springer Nature Shop Team.

Rated 3 out of 5 stars

The issue of locating the right source…

The issue of locating the right source of information that can be called true academic and credible, is quite a challenging task to complete, especially when you`re a university student and know only one way of looking for info, googling it. This service was quite expensive, but since I had access from my institution, I tried it a couple of times and there are benefits for real, like a well-built searching engine and good collection of financial articles on research. But, pay this money for access, I think it`s not good for those, who aren`t granted with access from their study places.

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Worst publishing experience ever

The experience of publishing with Palgrave has been laughably bad. They failed to keep my records up to date in multiple way, including my email address (leading to multiple key messages being sent to the wrong email address), my address (leading to complimentary copies being sent to the wrong address), and (embarrassingly) the repeated wrong listing of my university affiliation.
Even more problematically, the publishers somehow managed to leave the whole concluding chapter (yes a whole chapter) out of the proofs (despite this chapter being listed in the contents page.
The proofing was consistently poor, resulting in significant errors in the text.
It has been a ridiculous and embarrassing process to be part of. Never publish with Palgrave.

March 12, 2025
Unprompted review
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Reply from Springer Nature Link

Dear Author,

Thank you for your feedback on Trustpilot and we are sorry for the experienced issues. In order to improve our service we will certainly forward your comment to our author support department.

Kind regards

Your Springer Nature Shop Team.

Rated 5 out of 5 stars
Verified

Excellent experience

It should be also part of my second purchase from springer, but I ended up splitting the order by mistake. As I said before, I had a very good experience buying from Springer. The book arrived in excellent conditions, much better than other publishers that I bought books from before. Also, I did not have to pay shipping nor taxes, and this made me very happy. I got a discount on the hardback, and I am very happy with my purchase.

December 1, 2024
Rated 1 out of 5 stars
Verified

Bad delivery experience

I had a very bad experience. I ordered a book on Dec.12, and today, Jan. 7, I haven't received it. I needed this book to prepare for the course I will teach next week. This is really frustrating. Canpar Courier is a bad choice for Springer. I tried to call their customer support or chat online to ask about the delay, but I got no response.
(Update) The book was delivered on Jan. 7 in the evening; however, they left it in front of the wrong suit!! It took me another day to reach out to my neighbors and get it.

December 1, 2024
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Reply from Springer Nature Link

Dear Customer,

Thank you for your comment on Trustpilot and please excuse the inconvenience. A member of our customer service team will contact you directly via e-mail to provide you with further details on your order.

Kind regards,
Springer Nature Customer Service

Rated 2 out of 5 stars

Yesterday wannabe

Amazing in 2024 there is not a page gathering all of our orders to track them ! It may be the only website I know that is not able to provide this today - Science Leader ? Joke or caricature ?
(Some) good (but not all, very unequal) content. Very very pricey stuff. Overtrapped in bureaucraty and i-know-everything mindset.
Falling germany there.
Straight up !

December 31, 2024
Unprompted review
Springer Nature Link logo

Reply from Springer Nature Link

Dear Olivier,

Thank you for your feedback on Trustpilot and we are sorry for the experienced issues. In order to improve our service we will certainly forward your comment to the corresponding department.

Kind regards

Your Springer Nature Shop Team.

Rated 5 out of 5 stars
Verified

Ordering and payment were easy

Ordering and payment were easy, book arrived before the original delivery date. Two small negatives: a longer sample would have been useful to decide on purchasing, and the price was quite high. But in terms of efficiently delivering what was advertised it gets five stars.

December 4, 2024
Rated 2 out of 5 stars
Verified

I can’t apply 10% discount for my next…

I can’t apply 10% discount for my next purchase as application would not allow it :(

December 4, 2024
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Reply from Springer Nature Link

Dear Igors Ludborzs,

Thank you for your feedback on Trustpilot. If you have an issue with a coupon, please contact our customer service at customerservice@springernature.com so that we can find an adequate solution for you as quickly as possible.

Kind regards,

Your Springer Nature Shop Team

Rated 3 out of 5 stars
Verified

Cart Troubles

I hated the fact that when I tried to look at my cart I always got to see a cart that I had bought from a few days ago.

December 3, 2024
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Reply from Springer Nature Link

Dear Customer,

Thank you for your comment on Trustpilot and please excuse the inconvenience. A member of our customer service team will contact you directly via e-mail to provide you with further details on your order.

Kind regards,
Springer Nature Customer Service

Rated 1 out of 5 stars
Verified

I bought my reserch

I bought my reserch, I am the author and I couldn't download my Article. therfore I paid to get it.

December 1, 2024
Springer Nature Link logo

Reply from Springer Nature Link

Dear Rabeea Mohammed Hani Darghtoh,

Thank you for your feedback. We are sorry for the negative experience. Our author support team service team will contact you directly to find an adequate solution.

Kind regards,
Your Springer Nature Shop Team

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