Lights.ie Reviews 3,508

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the wide selection of products available on the website, highlighting the good quality and accurate representation of items compared to the images displayed online. Consumers are also pleased with the prices, considering them good value for the quality received. The delivery service is generally perceived as quick and efficient, although some people have reported occasional delays, mainly when the products are shipped from abroad. People have also expressed satisfaction with the customer service, describing the staff as friendly and helpful. The packaging is consistently praised for its thoroughness, ensuring the safety of the items during transit. Overall, consumers seem to be very satisfied with the service and products provided, and many would recommend the company to others and consider making future purchases.

Based on these reviews

Rated 4 out of 5 stars
Verified

We ordered multiple lights for our 10 room home and the majority arrived in a reasonable time, in good condition, and looked as described on-line. One did arrive broken, but they accepted the return... See more

Rated 4 out of 5 stars
Verified

Delivery was delayed, but they communicated this in advance & gave me the option to change or cancel my order. Just one thing re packaging. The light fittings were very well wrapped, however the bul... See more

Rated 4 out of 5 stars
Verified

Great product range on website. One product listed as 3-bulb is actually 2-bulb, but probably works better for us. Shame everything came in different deliveries - each sent as it became available, b... See more

Rated 4 out of 5 stars
Verified

The two lamps that I ordered are excellent quality. They were well wrapped and easy to assemble. I was waiting longer than expected for them to arrive in the post to my Irish address.

Rated 5 out of 5 stars
Verified

Could not fault the build quality of the product but a serious look needs to be done with the instructions. Don't know what the original language was but the English translation left a lot to be desi... See more

Rated 5 out of 5 stars
Verified

Such a variety of lights to choose from. Constructed well. Different to ones I see in the store. One of my lights had a later delivery and Lights.ie were going to hold back all of my order to keep it... See more

Rated 5 out of 5 stars
Verified

I got the exact items as advertised,on the scheduled timeline.The customer service efficient & helpful to sort out all queries.I recommend lights.ie because of affordable prices & accuracy.

Rated 5 out of 5 stars
Verified

First time purchasing from this company, slightly dismayed by the fact goods I believe came from Germany so took almost a week to arrive. I was kept up to date on location of lamps at all times, arriv... See more

Rated 3 out of 5 stars
Verified

Unfortunately the lights we received were nothing like the images online. Quality was poor, contained air bubbles and a giant seam which was not shown in any of the photos. Initiated a returns process... See more

Company replied

Rated 4 out of 5 stars
Verified

Bought beautiful wall lights for above my bed. Didn't realise that the switch to turn each light bulb on and off is a seperate switch on the side of the metal plate on the wall and not on the plug l... See more

Rated 5 out of 5 stars
Verified

The light seems to work very well. It has a good colour temperature and also a very good colour rendering index for the work I am doing. The delivery was very fast.

Rated 5 out of 5 stars
Verified

Great selection and best prices. All the items delivered were exactly like the images and were packed meticulously for safety during delivery. Extremely happy with the purchase and will buy again for... See more

Rated 4 out of 5 stars
Verified

Lights are fabulous however the service was slow. It wouldn't determine me as I think they have a great selection and very good quality however you just need to be mindful of the timeline.

Rated 5 out of 5 stars
Verified

My experience with Lights.ie is a little unusual in that I ended up returning/cancelling the order through no fault of theirs. The ordering and delivery processes were simple and seamless. After... See more

Rated 5 out of 5 stars
Verified

While the arrival was later than predicted, Lights got in contact with me shortly after ordering to let me know of a supply problem and offered a refund should I not wish to wait. Great communicat... See more

Rated 5 out of 5 stars
Verified

I bought a beautiful funky looking modern chandelier and the colours are amazing there is a lot of work adding all the layers of crystals but when you get it done it’s worth the effort, the one I boug... See more

Rated 4 out of 5 stars
Verified

Good quality light fitting. Good instructions. Decent price. Delivery time was ok. Only fault was that instructions did not say what size of drill bit to use with wall plugs and screws.

Rated 5 out of 5 stars
Verified

We ordered lights for walls, ceilings and tables for a ten room house. All came in reasonable amount of time and looked just like they did in the photos. I would say that they overdo the emails a bit.... See more

Rated 3 out of 5 stars
Verified

I liked prices and selection I orders 5 lights from ye got 4 yes you sent out another light but was too late .no apology nothing not sure if I’ll order again shame really

Rated 4 out of 5 stars
Verified

The lights I ordered are perfect and I really love them. Everything arrived undamaged and no complaints from the electrician about fitting them. The only slight negative was they took 7 working days i... See more

Rated 5 out of 5 stars
Verified

I've bought 6 different lights at lights.ie. They all came together and the delivery itself was pretty quick. All the lamps came well packaged, all safe, no scratches etc. All working nice and looki... See more

Rated 4 out of 5 stars
Verified

Customer support prior to the sale was excellent. People were knowledgeable. Delivery could be improved. I was not notified by the driver when they would be making the delivery. The tracking webs... See more

Rated 5 out of 5 stars
Verified

Good quality product at a good price arrived within a week. No difficulties, nothing broken. German two-pin plug but a three-pin adapter was provided. Would recommend.

Rated 5 out of 5 stars
Verified

I was impressed by the range of available lights, I found exactly what I was looking for. It arrived within a few days and I'm very happy with the quality and design. Great service thank you!

Rated 5 out of 5 stars
Verified

Ordered the Lindby Vedin LED ceiling fan as a replacement light for my bathroom. Super bright and lights up even the darkest corner. The fan is perfect for cooling and assisting on getting dry on a... See more

Rated 5 out of 5 stars
Verified

Easy to order, loved the recommendation of which bulbs to buy as well. Arrived promptly

Rated 5 out of 5 stars
Verified

The product was good value, arrived as advertised. Delivery was from Germany so did take some time.

Rated 3 out of 5 stars
Verified

When the lamp arrived the base was damaged but we had such a job getting it out of the box and putting it together we decided to keep it.

Company replied

Rated 5 out of 5 stars
Verified

The lady I was dealing with i.e. Natalie was very helpful and having promised to follow up and email did exactly that.

Rated 5 out of 5 stars
Verified

Light fixture is so lovely and it was easily fitted. The only downside was the bulbs suggested to go with the light were far too bright.

Rated 5 out of 5 stars
Verified

I have ordered 3 times from this company and each time the delivery has been really quick, and well packaged. The website is very good with plenty of choices. They have plenty of options and price ran... See more

Rated 5 out of 5 stars
Verified

Very smooth online purchasing process. Friendly, helpful staff on a telephone query about the product.

Rated 4 out of 5 stars
Verified

Informative website, regular update on delivery. Ordered 20 of a particular light bulb, 19 were as ordered but 1 was a different bulb and not suitable.

Rated 5 out of 5 stars
Verified

I purchased a number of different lights for my garden - wall, ground, solar All of the lights were delivered in a timely manner and were as described on the website

Rated 5 out of 5 stars
Verified

Ordering was easy...paying was painful lol...delivery was on time...what more could one ask for...

Rated 5 out of 5 stars
Verified

No 1 was quality on there website, and what you ordered is the exact same. 2 price is very good and finally Delivered very quickly.

Rated 5 out of 5 stars
Verified

Great selection, good value with sales, and delivery is swift.

Rated 4 out of 5 stars
Verified

The item was accurately described and delivered in a good time.

Rated 5 out of 5 stars
Verified

Very quick to arrive, in good packaging and product felt like good quality

Rated 5 out of 5 stars
Verified

Beautiful wall lights for our new bathroom. Easy to install. Will shop again. 👍

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Company details

  1. Lighting Store

Written by the company

Lights.ie is the leading online destination for lamps and lights in Ireland. Explore our extensive product selection of over 50,000 items from more than 400 brands, ensuring you find the perfect lighting solutions. Plus, you can benefit from our free delivery service on orders over €99. For added peace of mind, we offer free returns within 50 days alongside excellent consultation and expert advice. By introducing Lights.ie Professional, we cater for the unique needs of our trade customers. Our services encompass professional lighting design and the dedicated attention of our Account Managers. The right lighting is a cornerstone of our daily routines, ensuring comfort and enhancing safety. It shapes ambience and productivity, making a room come alive. We're dedicated to bringing this captivating world of lighting into your home!

50 Days Free Returns

Our hassle-free returns policy

At Lights.ie, we offer free returns within 50 days. This gives you the convenience of returning any items you've ordered from us through our dedicated returns portal.

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Replied to 76% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars
Verified

Four star only because I had to set the…

Four star only because I had to set the wires by myself. Everything else was great. The lamp was as I expected and in size I needed. Setting the lamp on the wall was easy. Lamp gave nice and warm outlook to the room with marching colour to the wall. Delivery was quick with no delays.

October 9, 2025
Rated 1 out of 5 stars

Avoid at all cost, they only delivered part of Order. Terrible customer service.

Our lights were delayed by two weeks because Lights.ie was waiting for a power component for the track lighting system.

When the package finally arrived, the power unit was missing, the box was not securely sealed, and I also received additional outdoor lights that I did not order.

I have been unable to reach their customer service by phone. The number appears to be sham, calls are diverted to a recorded message advising customers to use the website or wait for an operator. However, there is no queueing system, and if no operator is available, the call is immediately disconnected.

I also submitted a webform, but after five days, I have still not received any response.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Two orders arrived with breakages

Two orders arrived with breakages - each with glass shades which were not well packed. Despite being asked for and sending photos to prove the breakages, I was then told I had to re-pack the broken glass and return items they could not possibly re-sell! I did so and then had to wait some time for my refund. I cannot recommend this company.

August 20, 2025
Rated 5 out of 5 stars
Verified

I have ordered several times with…

I have ordered several times with satisfaction but my most recent order was broken on arrival. However it was replaced promptly and courteously and I am very satisfied as a result. Many thanks …A1

October 6, 2025
Rated 4 out of 5 stars
Verified

Poor delivery

The website was good, and all products were delivered as per order and description. Unfortunately, the package was delivered to our gate post 50m from the house so it was left unsecured in the rain. Unimpressive.

October 1, 2025

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