Lemonade Reviews 4,174

I had some troubles with a double charge on my account. I called and left an email, and was responded to quickly by a lovely person named Rosemary. They took the time to explain what the issue was, to... See more

Had a smooth experience with my damage claim. It was confirmed as covered and the funds were reimbursed quickly. The money landed within the 2–5 business days window, and updates were clear. I appreci... See more

The website is great, very intuitive. Contacting staff and raising claims is fairly simple - no option to call though. The claim process was very straightforward and it all went smoothly. Lawrence was... See more

Lemonade are amazing at what they do. They deliver exactly what they promise, with no hidden terms or conditions. Of course, they carry out some necessary checks, which is only fair—otherwise people c... See more

My funny beautiful 5 year old Westie was diagnosed with a nerve sheath tumor near her brain stem. It’s incurable-even radiation will only delay the inevitable. Diagnosis -between blood panels, her re... See more

My e-bike was stolen, and it was such a painful and stressful experience. It was also my first ever insurance claim, so I was really anxious. I even made a mistake when filing the police report... See more

I recently had an exceptional experience with Lemonade Insurance! From filing a claim to receiving my payout, the entire process was smooth and seamless. The app made it effortless to file my... See more

My claim for Pip was much easier than I anticipated. When I saw that a video had to be submitted, I kinda freaked out a bit. I don't like doing videos for others to see...but it wasn't bad at all. The... See more

So far Lemonade has been great to us. We just got our puppy almost three weeks ago and every vet visit claim has been approved the same day! I am very happy with my choice. We went back and forth betw... See more

No way to see trips/mileage details, how can I be sure of charges? Rates go up with little to no warning. No email notifying next autopay amount. All of these, I've complained to customer serv... See more

Great customer service, email answered promptly,straightforward to complete amendments,the app is easy to navigate and documents are well written and clear with no jargon. Had a claim last year and t... See more

I had to claim for accidental damage to a furnished rental item. The process was very transparent, and the Lemonade team (Vincent) was quick and professional. There was some back-and-forth about docum... See more

Lemonade Pet Insurance has been amazing! Their claim process is super fast for both wellness and illness, as long as you upload all the needed documents. The app is very user-friendly and makes everyt... See more

I was extremely impressed with the ease of filing a claim, the timely manner in which the claim was paid out and the friendliness of those involved in my claim process at Lemonade. I could not be ha... See more

The policy is straightforward and easy to understand. Filling a claim is so simple and I’m always shocked with how quickly I am reimbursed! Insuring my pets was the best decision I’ve made and has sav... See more

The process of filing claims for reimbursement with the pet insurance went very smoothly and quickly. There were no issues in each of the claims I filed and I received the reimbursements in a timely m... See more

We've been with Lemonade for the last 2 years and its been the best thing we've ever done for our dog. Our 3 y/o lab has had ER visits about every year and we didn't have to worry because we've got Le... See more

The claims process is incredibly easy. I’ve never had an issue and the reimbursement comes fast. The coverage options are also pretty expansive to cover unique needs and I think the amount the policy... See more

Lemonade is the best insurance I’ve had so far! The website and app are easy to navigate so I was able to choose which insurance and add ons I wanted with no issues. The reimbursement process is so ea... See more

I’ve had their renter’s insurance for years. Always a quick and easy process to register. The rates are great! Recently, I purchased pet insurance through them too, and I’ve had a great experience thu... See more

Lemonade made my claim filing experience as painless as possible. I wish their web platform was better developed, but the app is easy to use!

Has made submitting a claim and documentation simple and straightforward. I have had a wonderful rep Deja who has kept me informed along the way. I appreciate Lemonade’s time and care through this pro... See more

When filing a claim, the Lemonade app makes it so easy! You can snap a pick of the visit details, provided by your vet, and in a couple of days the funds are in your account.

Lemonade did an excellent job handling my theft case. My insurance agent, Katie, was so amazing! She was so kind, helpful, informative, efficient and thorough. She made my difficult situation much mor... See more

I’ve had lemonade insurance for my pets for almost 5 years now and it was the best decision I ever made they make it so easy to file a claim and get your money back super simple and quick which I love... See more

I’m very satisfied with Lemonade Pet Insurance. The sign-up process was simple, the app is intuitive and easy to use, and the coverage is explained in a very clear and transparent way. What impressed... See more

I had an extremely positive experience with Lemonade insurance. My electric bike was stolen and within 3 days of applying for claim my claim got approved, and on the 4th day the amount was in my bank... See more

Very supportive company! They responded promptly to my claim and approved it the next day already. Everything went smoothly and their communication was super clear and friendly! Highly recommend!

I really like Lemonade as an insurance company! This is my first experience with an insurance company and I am super satisfied. I had accidentally damaged some of my paintings and I thought it was goi... See more

Lemonade has made my dog's recent illness so much less stressful. They handle my claims promptly and their communication is excellent. I'm so glad I chose them for my pet insurance.

Absolutely love Lemonade. The app is simple to use, the steps allow you to understand the policy you are building and helps you determine needed coverages. The per insurance is stellar ! I highly reco... See more

Everything was handled very quickly and efficiently. An unfortunate accident and a broken TV. No problem – within 3 days of reporting, the money was in my account. Thank you, Wandhana, for the prompt... See more

I have used Lemonade for renters insurance for all 3 of my college age kids. The service is priced fairly, super easy to set up, and even easier to cancel when the lease was up. A fantastic user fri... See more

Hi Matt was top notch from start to finish, first time I’ve ever been flooded and he help through the process. They are really quick at paying out as well. Would use lemonade again

I wasn't rushed. I had a trouble getting my papers and finding information that you needed. There was no problem him waiting for me to find all my information.

It’s an easy process. You pay for the plan you want, submit the envoice for the service you qualify for on your plan and get reimbursed

The best customer service you can ask for. I've never had to file a claim before, but the time has come, and everything went smoothly. Lemonade team was super helpful and responsive.

Lemonade makes it so easy to file a claim. We were supposed to pay a huge amount and we did, BUT we got most of it back with our lemonade insurance. It was reviewed and approved within the same day.

Easy to file a claim and it was paid out in few days! No more waiting weeks for someone to even just review it! Love using Lemonade so far.

The claim process is so easy and fast, and I get the claims approved immediately and the money is deposited the next business day. It's great!

Great company and easy claim process! I was recommended to try lemonade from someone where I buy my dog food and I don’t regret it.

Fantastic customer service and extremely quick to respond and pay a claim. They are night and day from the last per insurance I had.

Super efficient process to file claim and get approval..in less than a minute!!

I have had a wonderful experience with Lemonade Pet Insurance for my English bulldog, Molly. From the very beginning, the process was clear, easy to understand, and incredibly user-friendly. Submi... See more

Filing a claim was super easy. Claim was reviewed within a couple of days and funds were received with in a day.

Paul helped me with the entire claim. Excellent service

Excellent company, so easy to use the app and very quick, definitely would recommend

I fully recommend them. I filed a claim and they resolved it very quickly. Everything was fine.