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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed concerns regarding payments, noting slow withdrawals and instances where funds have seemingly disappeared. People also report difficulties in contacting support, with some describing unhelpful or repetitive responses. Consumers have varying opinions about the customer service, with a lack of consensus on its quality. Additionally, some reviewers have voiced dissatisfaction with the website, while others had a good experience. There are also mixed opinions regarding discounts, with no clear agreement among reviewers.

Based on these reviews

Rated 2 out of 5 stars

***Update- I finally received my withdrawal after contacting the company many times. I only increased their rating to 2 stars because of their response to this review. Yes, I am your customer. N... See more

Company replied

Rated 1 out of 5 stars

16 days and waiting for first of many withdrawals, as there is a max withdrawal limit of $750 aud per transaction & $10500 aud per month. Very large winnings - which will take months, to a year if I e... See more

Company replied

Rated 1 out of 5 stars

Absolute scam site, i took sports bonus and wagered IT like The rules say, some sportsbets were not Even counted and when i contacted The support with evidence of bets, they Said still everything is o... See more

Company replied

Rated 1 out of 5 stars

Careful guys, I would step away from this website, played few times and there start giving me phone calls on random times with random numbers. Same with the pay out. There take more than 2 weeks to pr... See more

Company replied

Rated 1 out of 5 stars

Never trust this online casino platform or you will get frustrated and stress along with the unprofessional support that is always tells you the same thing and not giving answers to any issues special... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible casino! Nothing but dead spins as a result from lagging and games closing out unexpectedly. The customer support is horrible and never resolved my issue of night being able to rede... See more

Company replied

Rated 1 out of 5 stars

Big scam casino!be careful Big scam casino!be careful! No license for germany, if you win they wont make your withdrawal.!!!!!!! the casino is terrible. they are scammers. they take your deposits, e... See more

Company replied

Rated 1 out of 5 stars

Still waiting for anything from the team after 3 weeks of waiting for withdrawal. Multiple emails sent with no reply and now my support chat is deactivated. Be warned I have a large winnings, but to t... See more

Company replied

Rated 1 out of 5 stars

I did a withdrawl on 25/07, I don't know what happened but the money disappeared, its not on pending or history neither I received. Support always saying to wait, not answering emails. Scammers.

Company replied

Rated 1 out of 5 stars

No problems winning money on this site but if you think that you can make a decent withdrawal you're in for disappointment! The way they have it set up you might be able to take out $800 a week if... See more

Company replied

Rated 1 out of 5 stars

Worst online casino. Crazy high bonus requirements, and the limit daily payouts based on your account level, $1200 max per day. Crooks trying to make you keep the money in there to take advantage of... See more

Company replied

Rated 4 out of 5 stars

The UX is really nice ! you can tell the website was made with care. I join Spinomenal tournaments every week, rewards are always credited on time.

Rated 4 out of 5 stars

Great choice of providers. Discovered a few new ones for myself - that’s what really hooked me here!

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Company details

  1. Online Casino or Bookmaker

Written by the company

Reign supreme with high roller royalties!


Contact info

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100% up to €500 + 50 Chances To Win €1m!

Register below to receive your enhanced welcome offer.

2.4

Poor

TrustScore 2.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars

The UX is really nice

The UX is really nice ! you can tell the website was made with care. I join Spinomenal tournaments every week, rewards are always credited on time.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Played Fire Joker and hit x200

Played Fire Joker and hit x200, withdrew the winnings without any issues, the verification took less than a day. I love that withdrawals through Revolut are available - super convenient.

August 15, 2025
Unprompted review
Rated 2 out of 5 stars

Finally Received Payment - Still not Impressed

***Update- I finally received my withdrawal after contacting the company many times. I only increased their rating to 2 stars because of their response to this review. Yes, I am your customer. No, you can’t find my account details, because I review under “Anonymous” (to avoid family conflict). Not impressed with that response!***

Scammers! I should have read all the negative reviews first. If you win, they will not pay. I contacted the live support and he said to send them an email, which I did, but got no response. Now my pending withdrawal doesn’t even show up anymore.

Since this casino is located in the Philippines, I am going to file a complaint with PAGCOR (the Philippine Amusement and Gaming Corporation.

October 2, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Anonymous,

We’re sorry to hear about your experience. However, we couldn’t locate any record matching your details in our system. Please note that you may not be our client.

Best Regards,
Kingmaker

Rated 1 out of 5 stars

Worst online casino

Worst online casino. Crazy high bonus requirements, and the limit daily payouts based on your account level, $1200 max per day. Crooks trying to make you keep the money in there to take advantage of gambling addicts.

October 2, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Ryan,

After reviewing our database, we could not find a customer account linked to your name. Kindly note that you are not our client.

Best Regards,
Kingmaker

Rated 1 out of 5 stars

The worst site I've ever played

No problems winning money on this site but if you think that you can make a decent withdrawal you're in for disappointment!

The way they have it set up you might be able to take out $800 a week if you're lucky.

September 25, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Kim,
We are sorry to hear about your experience, but we cannot find any record of you as our client. Please note that you are not associated with our platform.

Best Regards,
Kingmaker

Rated 5 out of 5 stars

Great bonuses and simple to use.

September 5, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi Jackson,

We’re thrilled to hear you’re enjoying our bonuses! We’ll keep working to bring you even more exciting offers.

Happy gaming,
Kingmaker Team

Rated 5 out of 5 stars

Good site

Good site, everything works smooth.

September 3, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi Olivia,

Thank you for your wonderful review! We’re so happy to hear you’re enjoying your time with us.

Wishing you all the best,
Kingmaker Team

Rated 5 out of 5 stars

Happy with the service

Happy with the service, no issues at all.

September 6, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi SpaceMan,

We truly appreciate your support and love hearing about your positive experiences. Thank you!

Cheers,
Kingmaker Team

Rated 5 out of 5 stars

Love the games

Love the games, always something exciting.

September 6, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi Haley Marshall,

We’re delighted you’re loving the games! Thank you for sharing your excitement with us.

Good luck on the reels,
Kingmaker Team

Rated 5 out of 5 stars

Smooth experience

Fast support and smooth experience. Highly recommend

September 6, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi Jimmy,

We’re so glad our support team could assist you! Your satisfaction is our top priority.

Warm regards,
Kingmaker Team

Rated 5 out of 5 stars

Simple

Simple, fun, and reliable. Love using it

September 5, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi Emma,

Your kind words mean so much to us! We’re glad to have you as part of our community.

Happy gaming,
Kingmaker Team

Rated 5 out of 5 stars

Quick

Quick, easy, and enjoyable experience.

September 6, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi Fizzo Bucker,

We truly appreciate your support and love hearing about your positive experiences. Thank you!

Cheers,
Kingmaker Team

Rated 5 out of 5 stars

Great site

Great site, easy to use and really fun games

September 5, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi Nelson,

Thanks for sharing your enthusiasm for our games! We’re always working to make them even better.

Happy spinning,
Kingmaker Team

Rated 1 out of 5 stars

Hughe Scam ! Stay away!

Its just a scam Casino Site ! They need at least 2 weeks to withdraw your money even if is just small amount like 300 Dollars ! And you can only withdraw 500.-Usd a day wich is a big scam also ! Hugh Scam and stay away from it!!

August 30, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Faca Goldberg,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email (support@kingmaker.com) or via live chat that is available on our platform. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

Rated 5 out of 5 stars

From the start Tessa made me feel as if…

From the start Tessa made me feel as if I was dealing with someone of higher status in which I was given fast feedback and made to feel valued so yes I highly recommend 💚

August 29, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Hi Jonathan Mckenzie,

Thank you for recognizing our support team! We’re here to make your experience as smooth as possible.

All the best,
Kingmaker Team

Rated 1 out of 5 stars

Third and final review

Third and final review, after finally going through the verification process of proving my identity, address, bank statements, selfies, proof of card, government identification documents, license, utility’s, proof of debit card and the rest, ( after 3 weeks waiting for any kind of reply, and live chat assuring me I do not need to verify anything) they deemed me a scammer/fraud and deleted my account and took my winnings which was $25000!!! Seems like a common theme - lots of similar bad reviews on here. This website is taking advantage of people’s hope and preying on them! When you sign up & play you waive your right to a fair chance at winning anything, as they dictate and class every winnings as a scam & keep it all.

July 23, 2025
Unprompted review
Kingmaker logo

Reply from Kingmaker

Dear Liz,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email (support@kingmaker.com) or via live chat that is available on our platform. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

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