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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its efficiency and speed. People appreciate the ease of booking and the prompt responses they receive, with many noting that collections are often arranged within 24 hours. Consumers also value the company's flexibility, as demonstrated by their willingness to accommodate specific scheduling needs and even offer earlier collection times when possible. The reasonable and competitive pricing is another aspect that customers frequently commend. Consumers consistently describe the team as polite, professional, and efficient. Reviewers highlight their careful handling of items and their willingness to go the extra mile, such as carrying heavy objects or cleaning up after the job. People also appreciate the clear and consistent communication throughout the entire process, from initial inquiry to job completion. The company's commitment to providing a stress-free and seamless experience is a recurring theme in the feedback.

Based on these reviews

Rated 5 out of 5 stars

Easy stress free. Two very professional guys. Dismantled sofas quick and efficient, very polite. And a honest great price. Happly Will use again.

Rated 5 out of 5 stars

Not the first time I have used this team and I can honestly say they are fantastic. From the moment I Whats App with my request, the quote, the time slot and the telephone call to say they can come e... See more

Rated 5 out of 5 stars

I submitted a request for a quote and had my furniture collected the same day. They arrived to collect within the time-slot given and for a reasonable price too. Would 100% use them again.

Rated 5 out of 5 stars

Christophe & Maria were fantastic- I had several large items of furniture to clear from.a 1st floor flat & it was touch & go whether the sofas would fit through the door - Christophe made it happen... See more

Rated 5 out of 5 stars

Junk Bunk were absolutely fantastic, from start to finish. They contacted me back almost immediately, when I made an enquiry, in the evening! They booked me in straight away, for the very next morning... See more

Rated 5 out of 5 stars

After several failed attempts to extract a washing machine from our basement, through other companies, the team from Junk Bunk managed to hoist the washing machine over a banister and out the basemen... See more

Rated 5 out of 5 stars

Truly exceptional service from start to finish. Needed to remove a large sofa bed from a narrowboat so no easy task. Fast response to initial enquiry, excellent communication throughout and the people... See more

Rated 4 out of 5 stars

Very friendly, took most of the rubbish. A little difficult to access the amount and be quoted correctly. Was quoted 170-200 and ultimately charged 200. Refused to take some bricks and metal poles. Mi... See more

Rated 5 out of 5 stars

Great service. Arrived on time. Really done well taking out a difficult and heavy commercial cooker. Even offered to clean up after the cooker leaked water on the floor. Great team and customer servic... See more

Rated 4 out of 5 stars

Unfortunately had to reschedule 4 hours later but understand their job is unpredictable with time. Helpful and friendly, cleared a high volume of big and small goods in a reasonable time. Prices compa... See more

Rated 5 out of 5 stars

Crew arrived in just a few hours after booking and were polite, smart and knew exactly what they were doing. Made no mess and took things away in no time. 2 sofas, bedroom furniture and other stuff. R... See more

Rated 5 out of 5 stars

Perfect - service exactly as advertised, which you can’t always rely on these days. Having submitted a quote request, I was contacted within 10 mins and a collection arranged for the following day.... See more

Rated 5 out of 5 stars

Absolutely amazing efficient and quick service and it’s so nice to be free of moving boxes and old carpet!! They also went the extra mile and carried some heavy objects up the stairs for me! Couldn’t... See more

Rated 5 out of 5 stars

I was hugely fortunate to find this removals company following a small home emergency, resulting in a lot of rubbish. I got through to their kind operator Anna on the phone, and she booked me in for a... See more

Rated 5 out of 5 stars

Imagine having to arrange a house clearance from 200 miles away for a flat that was inhabited by two hoarders, and in lockdown. This company has been so helpful, communication great. Price was great.... See more

Rated 5 out of 5 stars

Straightforward. Have been looking for a decent rubbish clearance service in SE London for months. Finally! Clear communication, on time and price actually came at the lower end of what was quoted. R... See more

Rated 5 out of 5 stars

Great service! Very fast turnaround and competitive pricing, can not fault the team. They took my 3 seater sofa that did not fit in the lift and carried it 12 flights of stairs. They were careful wi... See more

Rated 5 out of 5 stars

Called for a quote at 12:00 and initially they could only collect my items the following day, but they called me back with a cancellation so they were there in an hour. Two guys with a van, col... See more

Rated 5 out of 5 stars

Used Junk Bunk to dispose of a couple of pieces of unwanted furniture. They responded quickly with a follow-up call to my email query, and this was followed up with an email confirming order and quot... See more

Rated 5 out of 5 stars

I contacted these guys on short notice after being let down by another company . They came within 45 mins and the guy got right to work. I kid you not within 12 mins he was done and out the door. Bef... See more

Rated 5 out of 5 stars

Fantastic experience from Junk Bunk. On the day I moved home, I realised I had 20 bags of rubbish to get rid of by the end of the next day. A quick search on Google brought up Junk Bunk. No waiting ti... See more

Rated 5 out of 5 stars

Happy customer - service just as advertised! Having submitted a quote request, I was contacted within 10 mins and a collection arranged for the following day. The team arrived on time, were friendl... See more

Rated 5 out of 5 stars

Great company and great service. All arranged within in 24hrs. They phoned my to see if they were able to collect a little earlier than planned. When they turned up they were extremely polite. Collect... See more

Rated 5 out of 5 stars

Excellent service. Collection appointment made quickly after quote received. Called on the day to say they could come earlier if convenient. (Uplift of two sofas & six paint cans)

Rated 5 out of 5 stars

I contacted for a quote for a few items and said I’d get back to them. I then had some deliveries and ended up with several more things I needed to get rid of. I contacted junk bunk in the morning, g... See more

Rated 5 out of 5 stars

Quick call back and easy communication with Gigi. Arranged a same day pick up and collection. Team arrived on time and were very practical sorting out pick up. 100% would use again!

Rated 5 out of 5 stars

Fantastic company! We were clearing out my late fathers garage and there was an over whelming amount of stuff in there so I'm so pleased we found this team to help shift it. Very reasonable prices. Th... See more

Rated 5 out of 5 stars

The service provided by Junk Bunk was exceptional. The staff were very friendly and removed the waste on the same day as agreed. I would highly recommend Junk Bunk to others who are looking to hav... See more

Rated 5 out of 5 stars

Very good service. They didn't charge more then what was agreed beforehand unlike other companies that raise the price 40 percent after the job is done. The people that came to my flat today from Junk... See more

Rated 5 out of 5 stars

Great service. Great team! Appreciated the service and help as advertised. All done in one day from requesting for a quote to collection, will definitely use them again and recommend their services.

Rated 5 out of 5 stars

Fantastic service. Really helpful during a stressful move time. I had a very limited window to clear out my flat and an appointment was scheduled around my limited availability. Lots of contact before... See more

Rated 5 out of 5 stars

Very happy with the service..polite and professional on the phone, they came the same day I called, cleared the rubbish swiftly and cleared up after themselves. I was happy with the quote and liked t... See more

Rated 5 out of 5 stars

Fantastic service. Was collected within 24 hours of requesting collection. Arrived on time and took a huge grand piano I needed to get rid of.

Rated 5 out of 5 stars

Efficient. Friendly. Incredibly hard working. Punctual. Communicative. Excellent all round from admin to delivery. Very grateful for a superb top to bottom clear out of a much loved family home.

Rated 5 out of 5 stars

Having been let down by another company on the day I was moving house, they provided an excellent, prompt, efficient and friendly service which I’d definitely recommend

Rated 5 out of 5 stars

I got a very quick collection organised by thus company. Communication was very good and clear. Two people arrived, did the job with care not to scuff my newly painted walls. They were really lovely.... See more

Rated 5 out of 5 stars

Very impressed with the service from Junk Bunk. Turned up on time, quickly removed items and reduced the price when they realised there wasn't as much to remove. Will use again and highly recommend.

Rated 5 out of 5 stars

The two workers were polite, fast, efficient. Got the job done at warp speed. Very happy with the service!

Rated 5 out of 5 stars

I had never had to use a removal service before and tried a few companies that were disappointing because I had to chase them. But this company got back to be straight away. They were polite and effic... See more

Rated 5 out of 5 stars

Excellent and professional service. Arrived on time. Efficient and polite ; it really is a pleasure dealing with this company. This is the fourth time I have used them and they have been absolutel... See more

Rated 5 out of 5 stars

First time using Junk Bunk and I wasn’t disappointed. From getting the initial quote the communication was fantastic. Very easy to deal with. The two people who arrived to clear my old stuff didn’t me... See more

Rated 5 out of 5 stars

Hristo and Maria were wonderful people, they were extremely accommodating and kind. The service they provided was impeccable! I would recommend this company to everyone.

Rated 5 out of 5 stars

Amazing service! Returned my call within 5 minutes of emailing. Arrived on date and time which I requested and all rubbish cleared within 10 minutes. Lovely guys! Highly recommend

Rated 5 out of 5 stars
Verified

Great customer service I filled in the contact us form and was called in just a couple of hours if that, person on the phone was friendly and helpful, on the day the guys were courteous and profession... See more

Rated 5 out of 5 stars

Fantastic team, highly recommend. Pleasant team of two, well organised, efficient, careful, calm. Would most definitely use them again. And a lot more reasonable in price than other companies.

Rated 5 out of 5 stars

Painless. I did this for a living 20 yrs ago. So efficient. Quick. Don't even notice they are here. Finally a company you can trust. Very happy. Best rates too afterca lot I'd research. Cheap but not... See more

Rated 5 out of 5 stars

Quick clean. Efficient and best price available. Great service. No bs. With photos the bill is the bill no add ons. Really quick and painless. Didn't even notice they were here. Took everything apart... See more

Rated 5 out of 5 stars

I first contacted Junkbunk via their website and was called back very quickly and then given a quote. The team arrived early and were able to clear everything we needed very quickly. My dad had items... See more

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Company details

  1. House Clearance Service

Written by the company

Rubbish Collection Company providing wide range of services such as household waste removal, garden waste collection, building waste removal, office clearance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

629 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Very fast

Called the morning of needing to get rid of a wardrobe which I needed to get out because of moving.
They showed up early, were quick and friendly.
It went really well. Clear communication.

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Very professional team of two.

A team of two who arrived on time and removed our dining room table with four chairs and an arm chair. It took them 15 mins or even less.
Very efficient/professional and respectful of our home which is very important.
We would recommend them because we booked them in the morning and they arrived in the afternoon as arranged.
Thank you junk bunk!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and courteous…

Very professional and courteous service. Would certainly recommend. I had emptied a garage full of rubbish - Rotten wood, old computer cables, damp insulation and loads of other junk. They loaded it all in about 40 minutes arriving at the stated time.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Easy stress free

Easy stress free. Two very professional guys. Dismantled sofas quick and efficient, very polite. And a honest great price. Happly Will use again.

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I submitted a request for a quote and had my furniture collected the same day. They arrived to collect within the time-slot given and for a reasonable price too. Would 100% use them again.

September 28, 2025
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Rated 5 out of 5 stars

Great service

Great service. Arrived on time. Really done well taking out a difficult and heavy commercial cooker. Even offered to clean up after the cooker leaked water on the floor. Great team and customer service.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!
Very fast turnaround and competitive pricing, can not fault the team. They took my 3 seater sofa that did not fit in the lift and carried it 12 flights of stairs.
They were careful with walls etc - very grateful.

September 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Professional and efficient good prices

Quick clean. Efficient and best price available. Great service. No bs. With photos the bill is the bill no add ons. Really quick and painless. Didn't even notice they were here. Took everything apart in minutes. Straight into the van. Used to do this myself and that was 15 yrs ago. Really changed got it down perfect. Can't go wrong with these guys and capable women. Was shocked initially as she was small. But she did everything perfectly. Value for money. Same price as 15 yrscago but it's gone and forgotten. Quick and efficient. Nice people. Just cracked on did it so quickly and professionally. Will be using again with another move. My go to now I don't have s van.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - got back to my via WhatsApp straightaway and could arrange collection for the next day. Very quick and professional highly recommended service!

August 25, 2025
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Rated 5 out of 5 stars

Reliable Waste removal

Not the first time I have used this team and I can honestly say they are fantastic. From the moment I Whats App with my request, the quote, the time slot and the telephone call to say they can come early, the guys who collected the stuff from our car park that was left behind by our builders, they were all professional, friendly, polite and efficient. I would totally recommend 👌

August 24, 2025
Unprompted review
Rated 4 out of 5 stars

Not 5 star but Ok

Very friendly, took most of the rubbish. A little difficult to access the amount and be quoted correctly. Was quoted 170-200 and ultimately charged 200. Refused to take some bricks and metal poles. Might have been better to get a skip. However, the lads that attended were lovely and were doing what they were told by their office.

August 20, 2025
Unprompted review

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