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3.5

Average

TrustScore 3.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

I love the products you make

I love the products you make, you are unique, just like the people who wear them. Thank you and God bless you. I recommend to everyone who is unique and respects themselves.

August 15, 2025
Unprompted review
Jeulia logo

Reply from Jeulia

Thank you so much for your incredibly kind and heartfelt words! We are truly touched that our designs resonate with you so deeply. It's customers like you who inspire us to keep creating. We're honored to be a part of your unique journey and appreciate your recommendation more than we can say. Wishing you all the best!

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Rated 5 out of 5 stars

ITS Berry good

ITS Berry good

September 11, 2025
Unprompted review
Jeulia logo

Reply from Jeulia

Thank you for your delightful feedback! We're thrilled to know you enjoyed your experience. Your satisfaction is our greatest reward.

Rated 5 out of 5 stars

Good

Good
Goood goood

September 4, 2025
Unprompted review
Jeulia logo

Reply from Jeulia

Thank you so much for your positive feedback! We are thrilled to hear about your great experience and truly appreciate you taking the time to share it. Your satisfaction is our top priority, and we look forward to serving you again soon.

Rated 5 out of 5 stars

I select this ring with my wife and we…

I select this ring with my wife and we really like thanks jeulia

August 25, 2025
Unprompted review
Jeulia logo

Reply from Jeulia

Thank you so much for your kind words! We're thrilled to hear that you and your wife enjoyed selecting the ring together. It’s an honor to be part of your special moment. Wishing you both a lifetime of happiness!

Rated 5 out of 5 stars

Jeulia.de experience

My experience was great.
A well buying and very good products.
I love ❤️ jeulia.de.

August 23, 2025
Unprompted review
Jeulia logo

Reply from Jeulia

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience and enjoyed our products. Your satisfaction is our top priority, and we look forward to serving you again soon.

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Rated 5 out of 5 stars

What a nice present for my love

Easy to handle, looking foreward to receiving the gift until 21st july.

July 12, 2025
Unprompted review
Jeulia logo

Reply from Jeulia

Thank you for your kind words! We’re thrilled you loved the gift and found it easy to use. Wishing you and your loved one all the happiness!

Rated 1 out of 5 stars

Poor customer service

Poor customer service , they do not update you with what’s happening with your package. I ordered on 27-06-2025 and I haven’t had one update… is the ring even coming ?

June 27, 2025
Unprompted review
Jeulia logo

Reply from Jeulia

We apologize for all the inconvenience you were caused. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. website says delivery is 5-12 days but does not tell you about the 12-20 day manufacture time until purchased. 2 months later i have still not received the ring i ordered for valentines day. Shitty customer service, when i asked for a refund they refused to give me in full as i had not received the item, when i wished to cancel the order they also refused.

March 22, 2025
Unprompted review
Jeulia logo

Reply from Jeulia

We apologize for all the inconvenience you were caused. We'd love to get this issue straightened out for you. Could you please offer us your order number or the name/email you used to place the order? So I can find your order and assist you better. Thanks.

Rated 5 out of 5 stars

Thank you so much for your quick…

Thank you so much for your quick response and solution. You have been exceptional in helping me take care of this matter. Because of your excellent customer service I will be buying more from your company. I am impressed and so pleased with your service.
Thank you again so much.

June 5, 2019
Unprompted review
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