I SAY FASHION Reviews 650

Reply from I SAY FASHION

Sep 24, 2024

Hi Sonja,

Thank you so much for your review. We are, of course, very sorry to hear that you’ve had an issue with a button. It sounds like there may have been a loose thread on the item, and we sincerely apologize for that. If you ever experience a similar issue again, we are always happy to help. Just send us a couple of pictures showing the problem, and we will gladly work with you to find a solution. We hope to see you back on the shop 🥰

Best regards,
Maria // I SAY

Reply from I SAY FASHION

Jun 27, 2024

Hi Arja,

Thank you for your review and for sharing your experience. We are delighted to hear that you are enjoying your dress and that the quality meets your expectations. I am sorry to hear that the collar gave you trouble - unfortunately, we cannot determine the cause. Remember, you are always welcome to send us pictures of any defects or issues with products, and we will be happy to assess the situation and offer a solution. We are glad that you were able to resolve the issue and still enjoy the dress 🥰

Best regards,
Maria // I SAY

Reply from I SAY FASHION

Jun 10, 2024

Hi Elise,

Thank you so much for your feedback! We're thrilled to hear that we met your expectations. Hope to see you again soon! 🥰

Best,
Maria // I SAY

Reply from I SAY FASHION

Apr 19, 2024

Dear Riitta,

We sincerely apologize for the inconvenience you’ve experienced with your recent order. We understand how frustrating it can be when a delivery doesn’t go as planned, and we appreciate your patience. Your order should be delivered this week on Monday, according to the delivery schedule.

Delivery issues are a common concern, and we take them seriously. Our shipping company is actively investigating the situation, and we are committed to resolving this matter promptly. Sometimes, despite our best efforts, human errors occur during the delivery process, and we deeply regret any inconvenience caused.

We have already sent you a direct e-mail outlining a solution that we hope will address your concerns. Please check your inbox for our message, and we kindly request that you consider our proposed resolution. Your satisfaction is our top priority, and we genuinely want to make things right for you.

However, we would like to emphasize that we value open communication with our customers. If you encounter any issues in the future, please don’t hesitate to reach out to us directly. We cannot assist effectively if we don’t hear from you. Once again, we apologize for any frustration you’ve experienced, and we appreciate your understanding. We look forward to hear from you.

Best regards,
Maria // I SAY

Reply from I SAY FASHION

Feb 20, 2024

Hi Elaine,

We appreciate you taking the time to share your experience with us. We're delighted to hear that we were able to meet your expectations 🥰

Warm regards,
Maria // I SAY

Reply from I SAY FASHION

Aug 9, 2022

TAK for din anmeldelse - det er dejligt at læse, at vi har levet op til forventningerne :)

Bedste hilsner,

Maria // I SAY

Reply from I SAY FASHION

May 9, 2022

Hej Liselotte,

TAK for at tage dig tid til at skrive en anmeldelse. Det sætter vi stor pris på. Det er super godt at høre!

De bedste hilsner,

Maria // I SAY

Reply from I SAY FASHION

Apr 4, 2022

Hej Annette,

Rigtig dejligt at høre - vi er også rigtig glade for Verona Jeans på kontoret. TAK for din anmeldelse - det er en stor hjælp og skønt at høre fra vores kunder. Håber at se dig på shoppen igen i fremtiden!

De bedste hilsner,

Maria // I SAY