Insureandgo Ireland Reviews 6,147

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their courteousness, helpfulness, and professionalism. Consumers appreciate the agents' detailed knowledge, patience in explaining policy details, and ability to answer questions fully and promptly. People also highlight the friendliness of the staff, noting how they create a hassle-free and understanding environment. Consumers consistently highlight the straightforward and efficient user experience, both on the website and during interactions with staff. Reviewers appreciate the simple and easy-to-follow processes for obtaining quotes, adding medical conditions, and securing policies. The competitive prices and the overall value offered by the company are also frequently mentioned by the customers.

Based on these reviews

Rated 5 out of 5 stars
Verified

This experience was great however I tried to get insurance with yourselves and due to back issues I was refused my family use this company all the time I think it’s unfair to discriminate persons d... See more

Rated 5 out of 5 stars
Verified

The lady that I dealt with was both friendly and professional at all times keeping me informed when on hold and explained well and answered all of my questions 😀

Rated 5 out of 5 stars
Verified

Easy Communication: Everything was explained: All my Enquiries where listened to-and Answered: I’ve used insure n go in the past :

Rated 5 out of 5 stars
Verified

Great so easy to book your travel insurance.thankfully I’ve never had to use my insurance but it’s great peace of mind to be insured just in case

Company replied

Rated 4 out of 5 stars
Verified

Helped myself and my wife navigate our policy. Unfortunately the price has climbed not to shy from my years car insurance . We are both in our late 50s, I have had a knee replacement 17 months ago and... See more

Company replied

Rated 4 out of 5 stars
Verified

I rang for an insurance quote and spoke to a very helpful girl who talked me through all the options. The one thing I did find disappointing though was that I was not able to have more than one quote... See more

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Rated 3 out of 5 stars
Verified

Only saying good experience because insure and go won't let me insure my flight back? It's my first time going with them...

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Rated 4 out of 5 stars
Verified

Insurance and go help with everything you need to know about your policy told of what you are entitled to staff very helpful and friendly would recommend to friends and family

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Rated 4 out of 5 stars
Verified

Rep was extremely helpful. Only problem i would have is not been covered for pre existing conditions I would not have minded paying extra for this. I feel that i am not really covered for anything exc... See more

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Rated 4 out of 5 stars
Verified

The person I was dealing with was friendly, efficient and knew what she was talking about in relation to the different policies etc. She conveyed all of this information very clearly.

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Rated 5 out of 5 stars
Verified

Found your process very simple and straight forward. When adding medical conditions it was a simple all in one process directly after securing your quote. There was no need to ring another company, I... See more

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Rated 5 out of 5 stars
Verified

Easy to use but piece of mind around medical questions and cover. Absolutely love the new flight departure feature. More expensive but much more thorough thought out insurance.

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Rated 5 out of 5 stars

I recently lodged a medical claim with Insure and Go and was of the belief that insurance companies are very reluctant to settle claims. After a period of being asked for medical reports, receipts etc... See more

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Rated 5 out of 5 stars
Verified

The quote and the cover are both excellent And the price was very competitive. Also the online application was easy to follow.

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Rated 5 out of 5 stars
Verified

We have used Insure and go for almost all of our overseas holidays We would highly recommend them as once when we had a medical emergency with a child we were able to deal with it straight away with... See more

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Rated 5 out of 5 stars
Verified

I had to call about some clarification. The phone was answered quickly and the woman who answered was both very knowledgeable and helpful. My query was answered quickly without having to be passed els... See more

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Rated 5 out of 5 stars
Verified

What made my experience so good was.. the friendliness of the lady setting up my quote and getting us through all the questions with patience and understanding no rush.. no hassle. And finally th... See more

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Rated 5 out of 5 stars
Verified

I have used Insure & Go previously. Easy to apply. Competitive prices. Thank you for your service.

Company replied

Rated 5 out of 5 stars
Verified

The agent I dealt with was courteous, professional and patient. She had detailed knowledge of the product and was able to answer my questions fully and promptly. The quote was quite competitive.

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Rated 5 out of 5 stars
Verified

Spoke with Denise, she made everything so easy, process was so easy, Great Customer service

Rated 4 out of 5 stars
Verified

I've just renewed my policy for another year. I've shopped around and havent found anything to compare! Love the fact that I can ring and talk to helpful staff within a few minutes.

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Rated 5 out of 5 stars
Verified

Very nice lady on the phone and explained all the details before I took the insurance and emailed the policy within a few minutes

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Rated 5 out of 5 stars
Verified

It was very easy to book the insurance questions were to the point the girl couldn't have been nicer,took only a few minutes ,plain and simple to do thank you 😊

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Rated 5 out of 5 stars
Verified

Myself and My Husband always nook insurance with Imsureandgo .The people are very professional and great to deal with . We have highly Recommended you to a lot of our Families and Friends

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Rated 5 out of 5 stars
Verified

I booked my travel insurance for next week easily without any problems happy with service

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Rated 5 out of 5 stars
Verified

Good service easy to renew every year it is better than trying to do it every time you go away once a year then travel on

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Rated 5 out of 5 stars
Verified

All good my daughter actually booked it for me it was dine in minutes I'm very pleased with the result thanks again Geraldine

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Rated 5 out of 5 stars
Verified

Instant response to quote request. Instant response to queries. Instant policy issue. Best value. What more does anyone need.

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Rated 5 out of 5 stars
Verified

I had a very nice woman assist me on the telephone. I was very satisfied with the company's customer service

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Rated 5 out of 5 stars
Verified

Got affordable insurance for worldwide travel. Agent gave good explanation of all choices

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Rated 5 out of 5 stars
Verified

Very easy to look into the options and levels of insurance. Very efficiently processed and all docs emailed super fast.

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Rated 5 out of 5 stars
Verified

At my age it was nice to be treated like an ordinary customer instead of a second rate citizen.

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Rated 5 out of 5 stars
Verified

The man I was speaking to on phone was very polite and informative took his time and answered any questions I had

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Rated 5 out of 5 stars
Verified

Very easy to buy travel insurance online. No problems with the application. Would definitely use again at renewal time.

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Rated 5 out of 5 stars
Verified

Went online, put details In. Confirmation email sent. Easy will use again

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Rated 5 out of 5 stars
Verified

Customer service agent named Denise was very helpful and patient in the manner she explained Travel Insurace Policy details and Terms and Conditions in respect of each level of cover of said policy.

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Rated 5 out of 5 stars
Verified

So easy to insure with used this company before and had no problem with them

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Rated 5 out of 5 stars
Verified

The girl that called me was so professional knew her stuff very friendly too job 🏆

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Rated 4 out of 5 stars
Verified

Found insurance and go really helpful with my policy and very nice and helpful staff

Company replied

Rated 5 out of 5 stars
Verified

The Lady that I was dealing with was very professional and on top her job.

Company replied

Rated 4 out of 5 stars

My husband and I have been clients of Insure and go for the past three years, having been recommended by friends We are pleased with the prompt reply to any worry or questions we may have. We are pa... See more

Rated 3 out of 5 stars

I printed off my Insurance cert, after sifting through many anonimous pdf files, only to find that the dates were wrong. I rang Damien who was very competent and friendly. It appears that the error wa... See more

Rated 3 out of 5 stars

Highly increased prices from last year over €100 increase for worldwide couple. Was offered ten per cent discount when booking, put promotions code in but never received it, had to pay full price. Gre... See more

Rated 4 out of 5 stars

Used them before for going on hoils never had to claim so cant say how they are if you do claim. As my husband has a medical condition a lot of other insurance companies wont insure someone with any... See more

Rated 3 out of 5 stars

The 30 minutes on hold waiting for someone to answer and listening to 'a agent will be with you shortly' was a disaster. and I was tempted to put the phone down several times. However when Lee was the... See more

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Company details

  1. Insurance Agency
  2. Travel Insurance Company

About Insureandgo Ireland

Written by the company

We offer competitive single trip and annual multi-trip travel insurance for customers travelling from Ireland, with online medical screening and cover up to 50 sports and adventure activities. InsureandGo - Ireland's travel insurance specialist.

About InsureandGo Ireland

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Great service

The lady that I dealt with was both friendly and professional at all times keeping me informed when on hold and explained well and answered all of my questions 😀

October 24, 2025
Rated 5 out of 5 stars
Verified

This experience was great however I…

This experience was great however I tried to get insurance with yourselves and due to back issues I was refused my family use this company all the time I think it’s unfair to discriminate persons due to back issues

Regards
Caroline

October 23, 2025
Rated 5 out of 5 stars
Verified

The Best Online Site

The quote and the cover are both excellent And the price was very competitive. Also the online application was easy to follow.

October 20, 2025
Insureandgo Ireland logo

Reply from Insureandgo Ireland

We're glad to hear you've had a good experience Hannah.

Rated 4 out of 5 stars
Verified

Holiday insurance increase

Helped myself and my wife navigate our policy. Unfortunately the price has climbed not to shy from my years car insurance . We are both in our late 50s, I have had a knee replacement 17 months ago and my wife is on a generic blood pressure tablet. Not really sure we are in danger of death with these ailments. We are way for 10 weeks, so possibly this is the cause of the premium.

September 29, 2025
Insureandgo Ireland logo

Reply from Insureandgo Ireland

I'm sorry to hear that, if you wouldn't mind please send us more info to customer.service@mawdy.com so we can look into this further for you..

Rated 3 out of 5 stars
Verified

Only saying good because…

Only saying good experience because insure and go won't let me insure my flight back? It's my first time going with them...

October 19, 2025
Insureandgo Ireland logo

Reply from Insureandgo Ireland

I am sorry this happened to you, if you would like to provide us with more information please email customer.service@mawdy.com and we will investigate the issue further.

Rated 5 out of 5 stars
Verified

Travel

I always use insure and go and I find it amazing

October 20, 2025
Insureandgo Ireland logo

Reply from Insureandgo Ireland

Thank you for the kind review Siobhain. Safe travels!

Rated 5 out of 5 stars
Verified

Got affordable insurance for worldwide…

Got affordable insurance for worldwide travel. Agent gave good explanation of all choices

October 17, 2025
Insureandgo Ireland logo

Reply from Insureandgo Ireland

Thank you for the review. We'll forward the kind words on to the agent!

Rated 4 out of 5 stars
Verified

I rang for an insurance quote and spoke…

I rang for an insurance quote and spoke to a very helpful girl who talked me through all the options. The one thing I did find disappointing though was that I was not able to have more than one quote emailed to me, i.e. I could not have both single trip and annual multitrip quotes in writing.

October 17, 2025
Insureandgo Ireland logo

Reply from Insureandgo Ireland

Thank you for taking the time to leave us a review, we'll be sure to let our agent know and I'm sorry to hear it wasn't a five star experience. If you'd like to discuss this further you may send us additional information via email IETELES@MAWDY.com. Alternatively you can call us on 091 545 907, where we are open Monday to Friday 9am to 5pm.

Rated 5 out of 5 stars
Verified

Great service

Great service, very courteous.

October 17, 2025
Insureandgo Ireland logo

Reply from Insureandgo Ireland

Great to hear! Happy travels :)

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