IDEAL OF SWEDEN Reviews 11,579

The product is not the best quality. Expectations from a Swedish company is higher. The iPhone cases are beautiful but after a period of usage it starts to wear out and gets a lot of scratches. In add... See more

Super Beautiful cases but the cases don't wrap around the front of phone leaving the screen protector exposed. 1 drop and the screen protector cracks. Due to there is no side coverage at all

Ordered a phone case which was received no problem after only a few weeks use the product started to fall apart, I contacted customer service who kindly sent me a replacement case due to the flaw on t... See more

Case looks cool, however is just a tiny bit too small and doesn’t fit over all 4 corners after a month of use it has a crack in one of the corners.

The two phone cases I ordered were pricey but they went bust so quickly. The package was delayed a lot and it came through the standard post service and not a delivery company which is not a good opt... See more

Avoid This Company – Terrible Service & Order Issues!!!! I ordered a product, but due to a glitch, I was charged twice. Customer service was unhelpful and slow to respond. I returned the extra it... See more

I've ordered 2 covers for my new iPhone 16 Pro Max! Unfortunately they are useless, since they are slipping over the camera button and don't protect it. I've sent photos and videos of this problem to... See more

I ordered November 29th! It STILL has not shipped. Customer service is a JOKE! They won't cancel order or refund me. Can't give me answers except they're sorry and it should ship soon. Cant track it.... See more

**Warning – Fraudulent Company!** It's a classic example of a scam, executed very smoothly. After placing an order, the item is never delivered, and they constantly make excuses about deliver... See more

I placed an order on 13 December, from Spain. At the checkout the website shows 3-6 working days for delivery, for which I paid 5 euros. Today is 4 January and I still did not receive the order. Track... See more

Horrible brand, they are not providing you with any information while you order. Didn’t get any email while ordering!! They sent products 7 days after my order only because I reacted and asked what is... See more

I placed an order for $250 worth of product - phone case, car attachment, and screen protector. That was nearly a month ago. No notification of delivery but when I check the order it shows as being de... See more

2 months and my order still hasn’t arrived and the company has given me NO UPDATES?? I’ve reached out to their customer service twice already. First time, they said the delivery failed and it was ret... See more

It’s been 14 days and I still haven’t received my cellphone case. I tried contacting them, they sent an email to contact them again, but never received a reply after that. I live in Japan and th... See more

I ordered case pastel marble. Newest one material is good quality and design is beautiful. It doesn’t feel cheap at all but one thing is its not fully protect. It would be nice if they have button cov... See more

Absolutely terrible customer service! I had an issue where the courier left my order in an unsecure location, and instead of offering any real help, the company just kept pushing a replacement ins... See more

Absolutely unacceptable experience. I placed an order and was given the option to choose a delivery box location for an extra fee of 25kr. I selected the closest one to me and confirmed it.... See more

Very upset with this company. First of all my order was just “lost” on its way to South Africa. Customer care said they would give me a refund. Over 2 weeks later and still received nothing. I am incr... See more

I ordered a case with strap for an iPhone 15, but received an order confirmation for iPhone 13 (?). After I couldn't correct the order online and couldn't reach anyone, I wrote to support (who w... See more

I ordered 26 of Nov and still can’t find where my parcel is! When i ordered i tried to add my unit number however automagically changed without unit number so i tried live chat straight after order,... See more

We returned two items from Christmas but were not refunded automatically. One month later we contacted support to ask why. They told us that the refund would be sent however we only received refund fr... See more

I ordered a phone case on 27th November. After finding out it hadn't even been posted on 7/12/20, I emailed the company. No response, no apology for dealy, but the case has arrived today (9/12/20).... See more

It is hard giving it 1star as after 14 days I am still waiting for it to arrive!!!!! So much for fast delivery! The customer service chat line said thought it had left warehouse but still shows estim... See more

Save yourselves, save your pocket, save your money! After 2 months still waiting for my phone case, which as it seems has been delivered back to sender! If you are thinking of buying something from id... See more

Bought 2 phone cases and their matching gear and it turns out the qi chargers don't even work with the case on. Not very impressed, it seems ridiculous to have to take it off and on to use the wireles... See more

Edit: I’m pleasently surprised how Ideal of Sweden solved my complaint. Just one day after my negative opinion they contacted me and offered a new case. I really respect that kind of approach to cli... See more

Worst company I’ve dealt with in many, many years! Customer service is none-existent! Following the return of 2 items months ago that were received, they have neglected to inform Klarna who have been... See more

0 stars !!! I am waiting almost two months for a case ! After one month they told me that my order has returned for some reason(no one knows). I made the order again (my mistake) and I am still wai... See more

Yeah the perfect gift, as long as you know you/your love one don’t want to return it! You pay for shipping and even more if you wanna return an item that don’t even look like the item on the website!... See more

This phone case looks nothing like the website. Its actually false advertising as the colour is completely different and looks very cheap. The price definitely doesn't warrant the product. I would not... See more

Have been waiting for over a month for my order. No response to emails and no clear indication of when my stuff will arrive. Got a ready to ship notification from dhl but that was only to keep custome... See more

I see people are angry because they didn’t receive their order from Ideal of Sweden in 14 days... oh dear. I’m waiting for my order since 13 January!!!! Of course you can not reach any customer agent... See more

This is the worst customer experience I've ever dealt with. I made a mistake when ordering. I wait 3 months to order pickup only. Each customer service department does not want to help and says only "... See more

I loved my Mayfair clutch so much initially, and got loads of compliments. I was ready to buy it in every colour, but sadly after about two months of use, the clasp broke. No big deal I thought, there... See more

Very pretty phone case that I really loved, but when I removed my phone to remove some dust and put it back again, the sides of the case cracked. When I sent an Facebook message they asked me to send... See more

I just bought a case from them and they dont behave like a case at all, i dropped my phone like 3 times and now my phone no longer works. My phone has gone through with much MUCH rougher stuff and ma... See more

Super quick shipping, and quality and design great as always. The only cons i find with the case (which didn't happen with my previous iPhone X case) is that the magnet is not strong enough to hold m... See more

They claim that they have a fast delivery within Sweden, it's far away from the truth. If you cannot keep up with the promise, just don't put "snabb leverans" on your website. This is just a simple mi... See more

Well so far IAM NOT IMPRESSED WITH iDEAL of Swedens customer service! We ordered our daughter a beautiful cell phone case for her S9 but they sent s9 plus which is way too BIG! I have sent 3 emails &... See more

This is the fourth time I have ordered and I have never seen such a delay and they do not respond to emails. I also accidentally put a product in my order and could not change it. If you do not want t... See more

I absolutely adore the design and I received the products very fast, but I don't feel my phone is protected at all. I feel like these cases are more for the show instead of protection. Anyway, I asked... See more

My phone inside covered was damaged in less than 10 days after I bought it. Also, I ordered another cover for a gift, it cames another model, so I was obliged to return it by paying for it myself, wh... See more

Since I bought my Iphone 8 plus, I have always used covers from ideal of Sweden. Those I think their designs are mega great. Besides that I have also received good / fast delivery and have also bought... See more

The case is very beautiful and good quality. Reliable company and fast shipping. However I wished that the sides of the case would be higher so that the front glass is more protected. It is definite... See more

Ok firstly shipping was ok got mine with in a week so there’s a star for that. But the mark up on these covers are a joke!!! What you see in the “Instagram” photos are not what they look like they are... See more

The case I bought is made the way that screen can easy be broken(it’s not hight enough). Which actually happened in a day - some cracks appeared when I dropped my phone. I’m disappointed

Mayfair phone case arrived within a few days of ordering on Boxing Day. Seems really nice quality and just what I’ve been looking for in the shops for months without success. Thank you.

Mega ærgerligt de ikke lave iPhone covers til 14 Plus. Brandet har nogle mega flotte covers til stort set alle andre modeller end 14 Plus.