i-Mania.nl onderdeel van Perternet  Reviews 983

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I bought a MacBook display panel from the website i-mania.nl for almost 300 euros. I never received the product or a refund. At first, they responded to my emails, claiming there was a delivery proble... See more

Rated 1 out of 5 stars

Placed an order for dummy devices, but the items were never shipped. After following up, I was told they were out of stock — likely a dropshipping setup with no real inventory. They promised a refund,... See more

Rated 1 out of 5 stars

I ordered on 22 feb 2025 - today half april still nothing received. Asked already several times for an update via mail, reply box on the website - no answer - no product ! I am very disappointed and h... See more

Rated 1 out of 5 stars

Ordered the item,just because while ordering it ,on webpage was written fast delivery, 2-3 working days, when i payed it became 10 working days. Contacted them twice no proper explanation for the item... See more

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Company details

  1. Cell Phone Store

Written by the company

Per 01-01-2024 overgenomen door Perternet! WELKOM BIJ I-MANIA - DÉ WEBSHOP MET EEN HART:) WIE ZIJN WIJ/HOE WERKT I-MANIA? Wij werken bewust iets anders dan de gemiddelde webshop, hieronder uitgelegd hoe/waarom: https://www.i-mania.nl/over-ons/ WIE? Wij zijn een "klein" familiebedrijf(je) welke deze shop met heel veel liefde & passie runnen. We trachten in iedergeval naar ons beste kunnen te handelen en een ieder te helpen. Wij zijn dus geen groot concern en wensen dit ook niet te zijn. Wij gaan voor werken met ons hart en met een persoonlijke/vriendelijke benadering. We hanteren daarom ook een warm en persoonlijk contact richting onze klanten. Welkom!:) REVIEWS/CONTACT/ALGEMEEN: Helaas een onderdeel van deze branche. Echter ga als consument aub niet af op slechte reviews in het algemeen bij alle shops online. 8 van de 10 negatieve reviews zijn nl. of niet correct/waar en/of of zijn berust op halve (klant) waarheden. Praat/communiceer aub met de ondernemer/het team/de mens achter een winkel, zoals het hoort.;) Te bereiken op: klantenservice@i-mania.nl (let op spambox) Hartelijke warme groet, Team I-Mania Per 01-01-2024 overgenomen door Perternet!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

983 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

scammers

I bought a MacBook display panel from the website i-mania.nl for almost 300 euros. I never received the product or a refund. At first, they responded to my emails, claiming there was a delivery problem, but later they stopped answering both calls and emails. I reported the case to the police, and the website was taken down. I keep wondering why people don’t report such scams — if more victims came forward, maybe something more then instead of just taking the website offline in 2025

January 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Placed an order for dummy devices

Placed an order for dummy devices, but the items were never shipped. After following up, I was told they were out of stock — likely a dropshipping setup with no real inventory. They promised a refund, but weeks later, I still haven’t received anything. Terrible communication and no accountability. Avoid this store at all costs.

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

i-mania.nl is a scam. It's a dropshipper, they order products from well known Chinese internet shops and send it to you at a very high price. In my case I got shipping updates from Ali express directly. My order was never delivered. I-Mania does not respond to emails, so my money was gone

Don't buy here !!!!!!!!!!

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely bad service

My iPhone cover was unavailable so I was to get a refund for that. Since 13 February when I-Mania advised it was unavailable and my money would be returned within 14 days, I have still gotten no refund. I-Mania have since then totally ignored my mails.

January 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Not trusted!

Ordered the item,just because while ordering it ,on webpage was written fast delivery, 2-3 working days, when i payed it became 10 working days. Contacted them twice no proper explanation for the item,now its going to be 3rd week,contacted again,nonproper answer,so i might get it next week,not known. Literally ordering within the country ,item from this place, takes 1 month and thats is not even guaranteed. Customer service also no help at all,at least inform or answer why they provide false information. Not trusted, horrible web to buy items. Never again and i hope others also wont fall for this horrible webstore!

August 27, 2024
Unprompted review
Rated 3 out of 5 stars
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Bestelling #100137974

Bestelling #100137974
I have returned this item. After writing a review, the money was returned. The time that passed before the money was returned - 1 month.

March 27, 2024
Unprompted review
i-Mania.nl onderdeel van Perternet  logo

Reply from i-Mania.nl onderdeel van Perternet

Dear Tkachenko,
Sad to hearyou had to return the item. Glad the proces is completed. If we can do anything for you in the future, let us know.

Kind regards,
Niek
Team I-Mania

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Rated 5 out of 5 stars

Jessica was very friendly and…

Jessica was very friendly and informative. Great customer service

February 5, 2023
Unprompted review
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Reply from i-Mania.nl onderdeel van Perternet

Hi dear Adrian,
With much love!
I also wish you all the best in life.;)
Warm Regards,
Jessica & Team,
I-Mania

Rated 1 out of 5 stars
Verified

Never receive your money back if you want a return. Total scam!

“I am not talking about late shipping!!! I am talking about No-REFUND!!!”

I ordered a mob sponge. first, it took 2 weeks to receive it and you can't cancel order because they 'bought item' from 3rd party.
When I receive the item I immediately realize that was not fit to my mob so I asked them to return.
Return is only via email and they simply ignore you till you give up your money.
NEVER EVER BUY FROM THEM!!!!

October 13, 2022
i-Mania.nl onderdeel van Perternet  logo

Reply from i-Mania.nl onderdeel van Perternet

Hi dear H.Park,
Thank yo very much for your information!
I see that you have been mailed 3 times and a delivery time has been stated at this item: 3-10 working days=2 weeks approx.
Item has been shipped on 28-10 according to what is stated on the site.
See About Us Page> we state all information before! ordering and we did exactly what we stated: Shipped on time.
This 1 is not correct/fair , but I am sorry if we did not make you happy/could not make you happy.
Wish you a lovely day and stay healty!:)
Warm Sweet Regards,
Jessica I-Mania

Rated 5 out of 5 stars

Service

Outstanding

September 21, 2022
Unprompted review
i-Mania.nl onderdeel van Perternet  logo

Reply from i-Mania.nl onderdeel van Perternet

Thank you so very much Amiya!!!:)
A very big thank you and wish you all the best!:)
Warm Regards,
Jessica

Rated 4 out of 5 stars
Redirected

Tracking difficile à vérifier mais top…

Tracking difficile à vérifier mais top marchandise. Mon drone est content 👍

June 15, 2022
Unprompted review
i-Mania.nl onderdeel van Perternet  logo

Reply from i-Mania.nl onderdeel van Perternet

Thank you very much and wish you a good day/all the best!:) Warm Regards, Team I-Mania

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Rated 1 out of 5 stars
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They are not professional and not…

They are not professional and not customer care at all.
I ordered and after one week I have no news.
It was the first time and the last time for me.

April 7, 2022
Unprompted review
i-Mania.nl onderdeel van Perternet  logo

Reply from i-Mania.nl onderdeel van Perternet

Hi khashayar BASIRIAN
from Louvain la neuve België

Why you rate us with a bad review, when the customer service has answered you (quick and neatly!) with the (correct) answer below?
You have no news due there is stated an Delivery estimation of 5-10 working days next to all items. Please read well before you order at a online shop.
We do no need to inform a customer before! that stated estimation has passed.
Team I-Mania

Your message to us:
(FOR OTHER READERS: THIS IS HOW THE SOCIETY E-MAILS TO AN (ANY/ON DAILY BASES/ CUSTOMER SERVICE: RUDE!)

NOTE: Its very very sad that we need to tell people this also on a daily bases:
Beware, these kind of emails will be deleted.
We are human beings and no shit under someones shoe.
You and every one can e-mail us at all times, but nicely,
We will NOT except this at all.
Team I-Mania

QUESTION: Khashayar BASIRIAN, from Louvain la neuve België

You told that my order will be sent in 24 hours during my ordering if I order before 17:00 O'clock. After one week I have no news. What your are doing? Do you sleep ? Move on dammed!


DELIVERY TIME! ANSWER I-MANIA:
7 apr. 2022 10:59:15|Klant is ingelicht
Good day khashayar, Thank you for emailing us! I just checked it for you: Your ordered item has a delivery time, I see ( is stated on the site, under the / each prices) from: approx. 5-10 working days for shipment. This item is an Out of stock/On Order item and has been ordered especially for you from the supplier. (For more info please see the page: About us : https://www.i-mania.nl/about-ons/ ) How does I-Mania work? Expected date of shipment: You can see this (expected) shipping date in your order confirmation under the shipping method. Will be listed as starting point/expected ship date on 10 business day. Please note, This is an expected date, so it can arrive 1 to 3 working days later, but also earlier . So we deliberately do not provide delivery dates or exact shipping dates for Made- To-Order Items . We do our very best to send your package to you as soon as possible! Have a nice day! ;) With kind regards, Anjali



Rated 5 out of 5 stars

Friendly service

Friendly service

I had few problem with my order,they solved it perfectly.... am really happy. good work there.. 👍 😄

November 27, 2021
Unprompted review
i-Mania.nl onderdeel van Perternet  logo

Reply from i-Mania.nl onderdeel van Perternet

Hi dear Joy,
Thank you so very much for your review!:)
Thanks, we try to do our very best.
Wishing you a great day and a lovely Merry Christmas!:)
Warm Regards,
Team I-Mania

Rated 5 out of 5 stars

It's been a great experience

November 19, 2021
Unprompted review
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Reply from i-Mania.nl onderdeel van Perternet

Hi dear Sir/Madam,
Thank you very much for your positive review!
Wish you a great day!:)
Warm Regards,
Team I-Mania

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Rated 5 out of 5 stars

best support ever

October 20, 2021
Unprompted review
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Reply from i-Mania.nl onderdeel van Perternet

Good afternoon,

Thank you very much for the sweet review!
Makes us very very happy!:)
Warm Regards,
Team I-Mania

Rated 5 out of 5 stars

Great Customer service

We have ordered a phone, which unfortunately was delayed, so we had to get a reimbursement (it was quite urgent to get a new phone and we did not read how the site works, that they have to order the phones in most cases). The customer service was really kind during the whole process and they offered us the option to get reimbursed or wait further for the phone. If we would not have needed a new phone urgently, we would have waited.

October 14, 2021
Unprompted review
i-Mania.nl onderdeel van Perternet  logo

Reply from i-Mania.nl onderdeel van Perternet

Dear Csabi,
Thank you so much for your sweet review!:)
Yes, we are sorry that we could not deliver this item faster to you.
But we are very happy to hear that we have closed the case with satisfaction for you.
Always welcome to come back to us!
All the best and have a lovely day!;)
Warm Regards,
Team I-Mania

Rated 4 out of 5 stars
Redirected

I bought a replacement internal part…

I bought a replacement internal part for in my Xioami mobile and all went well which I then replaced myself. Mania.nl was very helpful with email info during that process.

October 8, 2021
Unprompted review
i-Mania.nl onderdeel van Perternet  logo

Reply from i-Mania.nl onderdeel van Perternet

Dear Sir/Madam,
Thank you very much for your positive feedback!
We have helped you with much love!;)
Warm Regards,
Team I-Mania

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