Hyperhubtech Reviews 226

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers particularly appreciate the high-quality support provided by the agents, who are committed to solving any issue. People highlight the speed and efficiency of the customer service, with agents like Emerald, Zoe, Declan, Elara, Harry, Doris, Imani, Clair, Ahlby, Jeremy, Emily, Eugene, Diamond, Paula and Nela being frequently mentioned for their exceptional assistance. Customers value the prompt responses and the ability to resolve issues quickly, often within the same interaction. However, some consumers have reported negative experiences regarding subscriptions and payments, mentioning unexpected charges and difficulties in canceling memberships. These reviewers express frustration with unauthorized transactions and hope for prompt refunds. Despite these issues, many acknowledge the positive aspects of the service and the helpfulness of the support team in resolving their concerns.

Based on these reviews

Rated 4 out of 5 stars

You're advertising that a xiaoimi scooter worth only for 8 sar is so good to be true.. And I read some of the reviews are all positive experiences directly in my mind that it is true. So I continue th... See more

Rated 4 out of 5 stars

I would like to thank Diamond in the Escalation team he helped me very well with what I needed thank you so much Diamond your the best

Rated 4 out of 5 stars

I must confess that I have an unreserved admiration for this organization, which has captivated my heart and mind in every way. From its visionary leadership to its talented team, from its innovative... See more

Rated 4 out of 5 stars

Communication via chat was rough, but I was able to reach support via email.

Rated 5 out of 5 stars

Somehow I got Subscribed to a membership service. 2 amounts went off my account. I was unaware of this and didn't even have any log in details for this company. The first agent was very rude to me and... See more

Rated 5 out of 5 stars

Imoecable y eficiente resolucion a mi planteo Gran sentido comercial y criterio para comprender la situacion. Gracias Imani!

Rated 5 out of 5 stars

Very fast and efficient reply to my email to cancell membership. Really apretiate your quick response.

Rated 5 out of 5 stars

I asked by phone for the cancellation of a subscription which has been made without my agreement, and the person told me immediately the payement is cancelled.

Rated 5 out of 5 stars

Thx for the help with cancellation of subscription and refunding me my money. Great guy great help.

Rated 5 out of 5 stars

Zoe/Support Team was very timely in responding to my request which made my experience very awesome.

Rated 5 out of 5 stars

I had some questions about my account, but Eugene was incredibly helpful and quick in responding. I really appreciate the customer support.

Rated 5 out of 5 stars

Problem solve by Emerald. Thank you so much Emerald for this help.

Rated 4 out of 5 stars

I wanted to get off, because of a mistake. And Miss Paula was very pleasant, helping me find out!

Rated 5 out of 5 stars

It was not a great experience though, after facing lot of trouble and thorough inspection the credit to my account has been issued, but yet to be credited , one of the escalation team guy informed me... See more

Rated 5 out of 5 stars

Question was clarified super fast. No further questions. Nice service!

Rated 5 out of 5 stars

Thank you Clair for your prompt email and for sorting this for me . Doing a great job thanks again

Rated 5 out of 5 stars

The great values are agents and their commitment to help with am occured issue. Special thank for Emily who provide me with relevant information and helped with brief and clear instructions to solve i... See more

Rated 5 out of 5 stars

The customer service is good and fast. They were able to settle my problem immediately not need to wait for weeks and months for resolution.

Rated 4 out of 5 stars

i was able to cancel my membership renewal with Andy. That's all I wanted.

Rated 4 out of 5 stars

My experience was terrible. I found myself subscribed to a service I didn't want, the money was taken from my card. I hope that after reporting this I will get this money back.

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4.1

Great

TrustScore 4 out of 5

226 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

It was not a great experience though

It was not a great experience though, after facing lot of trouble and thorough inspection the credit to my account has been issued, but yet to be credited , one of the escalation team guy informed me to post a review which I did sent a screenshot as well again no response, hence I m doing it again after your request, hope this time it works I’ll get credit what I lost .

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

The great values are agents and their…

The great values are agents and their commitment to help with am occured issue. Special thank for Emily who provide me with relevant information and helped with brief and clear instructions to solve issues.

June 15, 2025
Unprompted review
Rated 4 out of 5 stars

Still I rated you 4 stars for being quick response on my issue

You're advertising that a xiaoimi scooter worth only for 8 sar is so good to be true.. And I read some of the reviews are all positive experiences directly in my mind that it is true. So I continue the process until I reach to the point to fill up my bank acct details and submit in less than a minute my bank acct was deducted of the amount of 8 riyals equivalent to 2 euros. And after a few days again was deducted of the amount of 42 us dollars. It was a very quick transaction to my surprise. And thank you in advance the you will refund/return my money. I thank you for this opportunity to deal with you.bye

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Communication is so bad

Communication is so bad. They owe me money that was illegally withdrawn from my account. And I am still waiting for my money to be sent back. Its so bad, I dont recommend.

March 1, 2025
Unprompted review

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